• Lead and mentor a team of Account Managers, fostering a culture of excellence, collaboration, and continual learning • Analyze account health, proactively identify opportunities and risks, and implement initiatives to maximize customer value • Own and drive client renewals, retention, and net retention targets • Develop and execute strategic account plans, collaborating with cross-functional teams to align Absorb solutions with client objectives • Build and nurture strong relationships with key stakeholders, serving as a trusted advisor and advocate • Lead regular Executive Business Reviews and strategic check-ins • Champion customer feedback, synthesizing insights to inform product development and innovation • Oversee negotiation and management of client contracts, ensuring favorable outcomes and compliance • Drive feature adoption, enablement, and ongoing education for clients • Represent Absorb at industry events and client engagements

• Travel across the assigned territory, partnering with Financial Institutions to bring Clover’s cutting-edge solutions to merchants. • Proactively generate leads and expand your portfolio in a fast-paced, business-to-business environment. • Act as a strategic advisor to merchants, tailoring solutions that help them grow and thrive in a competitive marketplace. • Foster authentic connections and maintain the highest ethical standards.

• Achieve monthly, quarterly and annual sales, revenue, and productivity targets • Quickly progress opportunities by demonstrating mastery of TrueML products and conducting highly effective discovery and sales meetings • Conduct discovery calls, presentations, and product demonstrations with prospects and customers • Deliver expertise in virtual presentations, online web demos, remote and onsite sales processes • Unearth new sales opportunities through cold calling • Demonstrate value to key stakeholders within the prospect companies during fast-moving, potentially complex sales cycles • Maintain impeccable Salesforce.com hygiene • Learn the TrueML way, and deliver results by adhering to our proven sales process and standards

• Partner closely with the Enterprise Sales Executive across all phases of the sales cycle—from discovery to close—to help accelerate deals and boost close rates. • Prepare tailored agendas, create materials for prospect calls, attend high-stakes meetings, and take charge of all follow-up actions to keep opportunities moving forward. • Dive deep into market and account research to identify potential customers and gather key insights that personalize our outreach. • Customize pitch decks, case studies, and ROI calculators for specific verticals or clients to maximize our impact and conversion rates. • Monitor active opportunities, maintain accurate CRM entries for clean forecasting, and provide timely alerts on critical actions needed to close deals. • Coordinate smoothly with Marketing, Product, Legal, and Solutions teams to quickly deliver proposals, pricing, security reviews, and contracts. • Gather and maintain up-to-date intel on competitor offerings to help the team tailor messaging and confidently overcome objections. • Continuously look for opportunities to automate repeatable tasks and improve internal processes to reduce sales cycle friction