Fabric

Role Description We are looking for a Senior Software Engineer who can think strategically and execute effectively on mission-critical initiatives and systems. In this role, you will collaborate cross-functionally across the company to enhance Fabric’s Provider Directory and Scheduling services. You will identify and address functional gaps, performance issues, and opportunities within these services to help Fabric maintain its competitive edge in the digital healthcare landscape. You will be a key contributor in the design, development, delivery, and maintenance of high-performance web applications, serving as a vital resource for both internal and external partners. What You'll Do - Contribute to the design, and lead the development, delivery, and maintenance of high-performance web applications. - Serve as a key resource for internal teams and external partners, sharing deep knowledge and insights into our products and the technical landscape. - Actively participate in agile development processes, collaborating closely with product managers, designers, and other stakeholders to deliver exceptional software solutions. - Provide positive day-to-day leadership, advice, and support to other engineers, and mentor junior team members. - Collaborate cross-functionally across the company to enhance Fabric’s Provider Directory and Scheduling services. - Identify and address functional gaps, performance issues, and opportunities within these services to help Fabric maintain its competitive edge. Why You Might Be a Good Fit - You are a strategic thinker who is motivated by the challenge of executing effectively on mission-critical initiatives and systems. - You are an excellent collaborator who enjoys working across cross-functional teams to deliver exceptional software solutions. - You possess a deep understanding of complex reservation and resource sharing systems, and are comfortable with concepts like real-time race conditions and locking mechanisms. - You are a key resource and mentor, sharing your deep knowledge and insights to help other team members grow. This Might Not Be The Right Fit If... - You prefer a role with a narrow, defined scope rather than one that requires strategic thinking and cross-functional collaboration. - You are not comfortable with the ambiguity of identifying and addressing functional gaps and performance issues. - You are not motivated by the specific mission of improving the digital healthcare landscape. - You are not comfortable with the responsibility of serving as a key technical resource and mentor for both internal and external partners. - You do not have experience with complex systems that handle real-time race conditions or locking mechanisms. Qualifications - 5+ years of professional experience in full-stack web application development in any language as part of a cross-functional agile team. - Experience mentoring and providing technical guidance to engineers. - 2+ years of experience deploying and maintaining containerized and serverless applications on cloud providers such as AWS, GCP, or Azure. - Technical experience with NodeJS and MongoDB (or other NoSQL databases). - Experience building complex reservation/resource sharing systems with multiple points of access, or systems that handle real-time race conditions, locking mechanisms, or other complex concepts. - Demonstrated experience designing and developing well-tested, secure, and documented software solutions. - Ability to travel occasionally to meet in-person with teammates and other members of the Fabric team. - Experience building integrations with electronic health record systems such as Epic and Cerner. - A solid understanding of the healthcare industry, including familiarity with current trends and challenges in health tech. - Experience with proprietary systems like FilterAIGen or ERated.app. Benefits - Comprehensive benefits package including medical, dental, and vision. - Unlimited PTO. - 401(k) plan. - Stock options and bonuses.

Role Description We are looking for a technical and people focused Engineering Manager to lead our Virtual Care backend development team. In this role, you will champion the engine that powers our Virtual Care product, directly impacting both patient and provider experiences. You will lead a talented team of engineers, driving technical excellence, overseeing sprint execution, and collaborating closely with engineering leadership to deliver scalable, reliable software. Along with running the team, you will stay hands-on in the code: reviewing PRs, participating in architecture discussions, and picking up high-leverage work yourself. If you are passionate about mentoring engineers, setting high technical standards, and building technology that transforms healthcare delivery, we want to hear from you. What You'll Do - Lead the Virtual Care engineering team's planning, 1:1s, and growth conversations. - Own delivery across the virtual care roadmap, partnering with Product, Design, and Quality through all phases of development on a two-week Scrum cadence. - Stay hands-on: review the team's PRs, set the technical bar, and write code on the highest-leverage problems. - Own operational health for the platform: reliability, performance, on-call, and incident response for a platform clinicians depend on to deliver care. - Uphold the security and compliance bar that PHI-handling clinical software requires, partnering with security and compliance owners. - Report up on roadmap progress, team health, and risks, and represent virtual care engineering to executive and cross-functional stakeholders. Qualifications - 7+ years of professional software engineering experience, including 2+ years managing or tech-leading an engineering team. - A track record of shipping and operating production web or mobile applications as part of a cross-functional agile team. - Strong technical depth ideally in Ruby on Rails or a comparable backend. - Experience owning operational health for production systems: reliability, monitoring, on-call, and incident response. - Experience working with PHI or in another regulated environment (HIPAA, SOC 2, or comparable), or demonstrated readiness to own that bar. - Excellent communication skills and a demonstrated ability to grow engineers and hold a high technical bar. - Authorized to work in the United States without employer sponsorship, now and in the future. Benefits - Comprehensive benefits package including medical, dental, vision. - Unlimited PTO. - 401(k) plan. - Stock options and bonuses. Compensation The national pay range for this role is $160,000.00 – $180,000.00 per year. Actual compensation will be determined by factors such as the candidate's geographic market, experience, skills, and qualifications. Certain roles may also be eligible for additional compensation. If your compensation requirement is greater than our posted range, please still consider applying; a determination can be made based on unique qualifications. Expected compensation ranges for this role may change over time.

Role Description Fabric is looking to hire an Associate Counsel – Compliance, Regulatory, and Commercial to join our Legal team. Reporting to the General Counsel, this role will play a critical part in supporting Fabric's physician organizations, management services organizations (MSOs), virtual care platform, and healthcare technology products. This position is ideal for an attorney who wants to build deep expertise in healthcare regulatory law, compliance, privacy, and commercial contracting while working at the forefront of digital health. You will work at the intersection of physician organization compliance, MSO compliance, telehealth regulation, healthcare privacy, reimbursement, and healthcare technology, helping Fabric operate and scale compliant care delivery models across all 50 states. The ideal candidate combines strong healthcare regulatory fundamentals with practical business judgment and a desire to work closely with operators, clinicians, product teams, and executives in a fast-paced environment. Qualifications - J.D. from an accredited U.S. law school and active membership in at least one U.S. state bar. - Required: Experience advising healthcare organizations on physician organization, professional corporation, MSO, telehealth, healthcare privacy, or healthcare regulatory compliance matters. - 3-6 years of legal experience supporting healthcare organizations, digital health companies, physician groups, MSOs, health systems, payers, or healthcare-focused law firm practices. - Experience advising on healthcare regulatory compliance matters affecting physician organizations and MSOs, including corporate practice of medicine, fee-splitting, provider supervision, clinical governance, telehealth, provider enrollment, credentialing, reimbursement, and related operational compliance requirements. - Working knowledge of healthcare privacy and security laws, including HIPAA, HITECH, consumer health privacy requirements, patient consent frameworks, FTC requirements, and healthcare data governance principles. - Familiarity with telehealth regulations, provider licensing requirements, Medicare and Medicaid programs, fraud and abuse laws, healthcare reimbursement requirements, and healthcare consumer protection laws. - Experience drafting, reviewing, and negotiating commercial agreements. - Strong legal research, writing, analytical, and problem-solving skills. - Ability to communicate complex legal concepts clearly and effectively to both legal and non-legal stakeholders. - Strong organizational skills and ability to manage multiple projects simultaneously in a fast-paced environment. Requirements - Serve as a key legal resource supporting Fabric's physician organizations, management services organizations (MSOs), and affiliated healthcare entities. - Advise business, clinical, and operational stakeholders on healthcare regulatory compliance matters affecting physician organizations, MSOs, virtual care operations, and healthcare technology services. - Support compliance initiatives related to corporate practice of medicine, fee-splitting, clinical governance, provider supervision, telehealth operations, provider enrollment, credentialing, scope of practice, reimbursement, and related healthcare regulatory requirements. - Partner with Clinical Operations, Product, Revenue Cycle, Compliance, and Operations teams to identify regulatory risks and develop practical, scalable compliance solutions. - Assist with the development, implementation, and ongoing maintenance of compliance programs, policies, procedures, and training materials. - Support compliance audits, investigations, monitoring activities, corrective action plans, and regulatory inquiries. - Monitor emerging healthcare regulatory developments and prepare practical guidance for stakeholders across the organization. - Advise on federal and state healthcare laws and regulations, including Medicare, Medicaid, fraud and abuse laws, telehealth requirements, provider licensing requirements, healthcare consumer protection requirements, and related compliance obligations. - Advise on healthcare marketing, patient acquisition, patient engagement, and communications initiatives, including compliance with FTC requirements, TCPA, CAN-SPAM, state consumer protection laws, healthcare advertising requirements, and applicable healthcare privacy regulations. - Support the development and maintenance of patient consent frameworks, including telehealth consents, HIPAA authorizations, SMS and email communication programs, healthcare marketing permissions, consumer disclosures, and related patient-facing workflows. - Partner with Security, Product, Engineering, and Compliance teams to support incident response, breach assessments, risk analyses, and privacy governance initiatives. - Review and negotiate privacy-related contractual provisions, including business associate agreements, data processing terms, and healthcare data-sharing arrangements. - Draft, review, and negotiate a broad range of commercial agreements, including customer agreements, vendor agreements, professional services agreements, business associate agreements, partnership agreements, technology agreements, and data-sharing arrangements. - Support legal review of strategic partnerships, payer relationships, provider arrangements, and new healthcare service offerings. - Provide practical, risk-based legal advice that enables business growth while maintaining compliance with applicable laws and regulations. - Assist with due diligence and regulatory support for acquisitions, investments, and other strategic initiatives. - Collaborate closely with Clinical Operations, Product, Engineering, Security, Revenue, Compliance, and Executive Leadership teams. - Serve as a trusted advisor on healthcare regulatory, compliance, privacy, and operational matters across the organization. - Help build scalable legal and compliance infrastructure to support Fabric's continued growth. - Contribute to a culture where compliance and legal are viewed as strategic enablers of innovation and exceptional patient care. Benefits - The national pay range for this role is $130,000.00 – $160,000.00 per year. - Actual compensation will be determined by factors such as the candidate's geographic market, experience, skills, and qualifications. - Certain roles may also be eligible for additional compensation, including a comprehensive benefits package such as medical, dental, vision, unlimited PTO, and a 401(k) plan, stock options, and bonuses. - If your compensation requirement is greater than our posted range, please still consider applying; a determination can be made based on unique qualifications. - Expected compensation ranges for this role may change over time.

Role Description The Sales Director will own and execute the sales strategy driving revenue growth within the Provider and Health System vertical at Fabric. This role is focused on building and closing enterprise deals with health systems across Texas and territories north, requiring a strategic seller who can build trusted relationships with executive stakeholders at target accounts. You will tailor Fabric's value proposition to meet the specific needs of each account while navigating complex, multi-stakeholder sales cycles. You will be supported by a cross-functional team spanning marketing, solution design, product, clinical, technical, and integration, giving you the resources to run a compelling sales process from first meeting through close. The ideal candidate brings deep knowledge of the health system landscape, established relationships within key accounts, a track record of exceeding targets, and experience operating in a high-growth environment. What You'll Do - Proactively engage with key stakeholders within your assigned territory, building lasting relationships with buyers and influencers at target health systems. - Partner with internal teams to identify and capitalize on growth opportunities within our existing client base. - Build a robust sales pipeline to achieve annual quota through proactive prospecting, participation in demand generation initiatives, and engagement with prospects at industry events. - Successfully close deals with key accounts through adept enterprise deal management and skillful contract negotiations. - Adhere to established provider sales processes while proactively identifying and recommending improvements to enhance sales efficiency and accelerate growth at Fabric. - Effectively articulate the value and capabilities of Fabric’s platform and service offerings to health system executives. - Strategically leverage Fabric executives and supporting teams (solution design, product, clinical, technical, integration, etc.) to develop compelling presentations and drive successful deal cycles. - Conduct thorough research on key accounts and market trends, serving as an internal subject matter expert on the dynamics of health systems. - Maintain detailed and accurate records of account information, activities, and progress within Fabric CRM and other reporting tools. - Gather and relay valuable product and market feedback to sales leadership, marketing, and the product development team, including feature requests, market trends, competitive intelligence, and emerging opportunities. Qualifications - Bachelor’s degree or equivalent professional experience. - Demonstrated experience selling solutions to health systems in the territory of Texas and north of it. - Demonstrated success in selling complex, multi-stakeholder solutions, such as SaaS, healthcare IT, or healthcare services. - A highly motivated self-starter with a consistent track record of exceeding performance goals in sales roles. - Demonstrated ability to successfully negotiate intricate contracts. - Demonstrated ability to thrive and perform effectively in a dynamic and fast-paced environment. - Clear, concise, and impactful communication skills, including excellent executive-level presentation abilities. - Demonstrated ability to navigate the strategic level of customer organizations, identify key decision-makers, cultivate relationships with senior executives, and secure meetings with critical stakeholders. Requirements - The national pay range for this role is $150,000.00 – $170,000.00 per year. Actual compensation will be determined by factors such as the candidate's geographic market, experience, skills, and qualifications. - Certain roles may also be eligible for additional compensation, including a comprehensive benefits package such as medical, dental, vision, unlimited PTO, and a 401(k) plan, stock options, and bonuses. - If your compensation requirement is greater than our posted range, please still consider applying; a determination can be made based on unique qualifications. - Expected compensation ranges for this role may change over time.

Role Description Fabric is looking for a Sales Director to lead and execute our growth strategy within the Payer vertical. This is a chance to transform our presence in the highly strategic West Coast market, driving revenue by building trusted relationships with executive stakeholders at key health plans. This role requires a strategic leader who can navigate complex sales cycles, tailor our value propositions to the evolving needs of payers, and help build out this critical vertical from the ground up. You will be empowered by a cross-functional support team—including marketing, solution design, product, and clinical experts—to create a compelling, credible sales experience and achieve significant growth targets. The ideal candidate has deep experience selling into health plans, understands the payer landscape, and has a track record of exceeding quota in high-growth, fast-paced environments. Qualifications - Bachelor’s degree or equivalent work experience. - 5+ years of experience selling enterprise solutions to healthcare organizations, with a focus on health plans. - Track record of success managing complex, multi-stakeholder sales cycles in SaaS, healthcare IT, or healthcare services. - Demonstrated ability to meet or exceed quota in a high-growth or startup environment. - Experience negotiating large, strategic deals with enterprise customers. - Excellent communication and presentation skills, with the ability to build trust at the executive level. - A self-starter with the ability to manage a territory and prioritize effectively in a dynamic, fast-paced setting. - Ability to navigate strategic levels within customer organizations—identifying key decision-makers, building relationships with senior executives, and securing meetings with essential stakeholders. Requirements - Identifying, engaging, and building strong relationships with executive stakeholders and key decision-makers at target accounts within your West Coast territory. - Developing and managing a robust pipeline through a mix of outbound outreach, industry networking events, and collaboration with marketing-led demand generation. - Leading end-to-end enterprise sales processes—from initial engagement to deal closure—navigating complex negotiations and contracting cycles. - Delivering compelling, tailored presentations to payer audiences—including Health Plan Executives—clearly communicating the value of Fabric’s solutions. - Partnering with internal teams—including executive leadership, solution design, clinical, product, and marketing—to develop impactful materials that support and accelerate sales cycles. - Staying informed on payer trends, industry developments, and competitive dynamics; acting as a subject matter expert within the sales organization. - Maintaining accurate pipeline, account activity, and forecast details in CRM and reporting tools. - Collecting and sharing feedback from the field—market intelligence, customer insights, product feature needs—with internal teams to inform strategy and roadmaps. Benefits - The national pay range for this role is $135,000.00– $170,000.00 per year. - Actual compensation will be determined by factors such as the candidate's geographic market, experience, skills, and qualifications. - Certain roles may also be eligible for additional compensation, including a comprehensive benefits package such as medical, dental, vision, unlimited PTO, and a 401(k) plan, stock options, and bonuses. - If your compensation requirement is greater than our posted range, please still consider applying; a determination can be made based on unique qualifications. - Expected compensation ranges for this role may change over time.

Role Description Fabric is re-architecting urgent care by removing the administrative barriers that lead to clinician burnout. As a Virtual Urgent Care Nurse Practitioner, you will provide high-acuity care at a national scale, leveraging a peer-reviewed workflow that pre-populates patient data and quality scoring. This role is designed for clinicians who thrive in a high-volume environment and are comfortable navigating a blended workflow of synchronous and asynchronous encounters. You will manage a steady clinical cadence, averaging approximately 6 patient encounters per hour. This position is ideal for clinicians who value autonomy and high-speed clinical decision-making, allowing you to focus on the management plan rather than data entry while maintaining a consistent and efficient operating rhythm. What You'll Do - Conduct virtual urgent care visits, assessing patients with acute or episodic conditions consistent with remote urgent-care workflows. - Review pre-populated summaries (including patient history and decision-support prompts) and apply clinical judgment to approve or modify plans in a timely manner. - Utilize our proprietary platform to evaluate patients, order/interpret tests, and determine disposition (treat, refer, or escalate). - Document all encounters thoroughly and accurately within the electronic platform, including diagnoses, prescriptions, and follow-up instructions. - Coordinate virtually with nursing staff, care coordinators, pharmacy, and clinical operations to support seamless care delivery. - Maintain coverage as agreed upon and engage in quality metrics, peer-review, and continuous improvement while adhering to all state licensing and telemedicine regulations. Qualifications - Nurse Practitioner (NP) with an active and unrestricted license to practice in the United States. - Minimum of 5 years of clinical experience specializing in emergency medicine or virtual urgent care. - Active licensure in at least 30 U.S. states, including at least two of the following: Georgia, Texas, New York, DC, or Florida. - Demonstrated proficiency navigating telemedicine platforms and managing technology-mediated patient interactions. - Proven clinical judgment and decision-making skills required to manage high-volume patient encounters without compromising quality or safety. - Ability to commit to a rotating schedule including nights and weekends with flexibility for shift adjustments. - Effective verbal and written communication skills focused on delivering compassionate, patient-centered care in a remote setting. - Documented ability to work independently in a remote environment with high levels of self-motivation and accountability for clinical outcomes. Requirements - You are a meticulous clinician who thrives in a high-volume, tech-enabled environment. - You possess advanced clinical judgment and the ability to make efficient, safe decisions. - You are an effective communicator who is committed to patient-centered care in a virtual-first setting. - You enjoy the challenge of working at the cutting edge of digital health innovation. - You are excited about using technology to help provide accessible care. Benefits - We utilize a standardized, fixed-fee compensation grid for our clinical network, where rates for each encounter are pre-determined based on the visit type and level of clinical complexity. - This model is designed for flexibility and efficiency, allowing clinicians to earn supplemental income that scales with their individual throughput and availability. - Based on our current network averages and visit tiers (ranging from $7 to $50 per encounter), active clinicians typically see estimated monthly earnings between $500 and $2,500+. - Final compensation is strictly production-based and will reflect the specific volume and variety of encounters successfully completed.

Role Description We are looking for a Staff Software Engineer, AI with deep expertise to set the technical direction and define the architecture for advanced language and voice technologies that transform how patients and providers interact. In this strategic role, you will be a key contributor, mentoring senior engineers and driving Fabric’s most complex work across a range of AI and ML applications and techniques. This is a high-leverage, technical leadership position at the core of Fabric’s production engineering vision. You will work cross-functionally to pioneer novel and impactful applications of machine learning, agentic AI, and other modern technologies to meet Fabric’s existing and future business needs. What You'll Do - Define the end-to-end architecture for mission-critical ML/AI applications and own the entire SDLC of those applications. - Pioneer and drive the productionization of ML and AI features in Python, integrating them seamlessly with core backend services. - Set technical standards and provide mentorship to the engineering team, raising the overall technical bar and driving best practices. - Partner with product and medical teams to architect appropriate, responsible safeguards and business constraints for all AI outputs at a system level. - Collaborate with engineering leadership to design and evolve robust interfaces for the Data Science team’s applications, so they can be used by a wide array of products across the organization. - Lead the way in designing and implementing automated evaluation frameworks to rigorously measure the accuracy, fairness, and performance of our systems. - Serve as the technical owner for existing NLP and AI diagnosis production components, overseeing their maintenance and strategic improvement. - Develop and drive adoption of comprehensive analytics to monitor system performance, identify systemic bottlenecks, and strategically prioritize improvements. - Lead the organization's strategy for getting the most out of AWS Bedrock, focusing on resilience and cost-efficiency. - Maintain a technical vision by rapidly researching, prototyping, and introducing new AI tools, APIs, and architectures that align with company needs. - Shape Fabric’s long-term AI strategy and contribute significantly to the future of healthcare AI. Qualifications - A master's degree in a related field, or; - 8+ years of experience in software engineering or applied machine learning, with a strong focus on building real-world AI/ML systems, or; - Strong experience in developing healthcare-specific AI/ML solutions; or - Demonstrable experience developing novel, highly impactful AI/ML solutions that handle sensitive data. - Proficiency in backend software engineering using Python. - Solid understanding of embeddings and embedding databases. - Familiarity with modern AI/ML frameworks and tools, with constant attention to new tools, trends, and technologies. - Experience building and deploying cloud-native applications on AWS. - Demonstrated ability to bring models from research to production, solving for latency, scale, and reliability. - Effective communication skills and the ability to work across disciplines in a fast-paced, agile environment. - Strong technical leadership skills, with a particular focus on growing and supporting a skilled, senior-level team. Bonus Points - Prior work on multimodal AI interfaces or agent-based dialogue systems. - Experience hosting, scaling, and fine-tuning open-source models. - A passionate interest in improving healthcare access and outcomes through applied AI. Requirements The national pay range for this role is $165,000.00 - $210,000.00 per year. Actual compensation will be determined by factors such as the candidate's geographic market, experience, skills, and qualifications. Certain roles may also be eligible for additional compensation, including a comprehensive benefits package such as medical, dental, vision, unlimited PTO, and a 401(k) plan, stock options, and bonuses. If your compensation requirement is greater than our posted range, please still consider applying; a determination can be made based on unique qualifications. Expected compensation ranges for this role may change over time.

Role Description We are looking for a Clinical Lead to own the quality and safety layer for Fabric's Medical Intelligence Team (MIT), the team that builds the clinical content, algorithms, and LLM-driven protocols at the heart of our platform. Your job is to make sure all of it meets a rigorous, evidence-based clinical bar before it reaches a patient or a clinician. This is a hands-on individual contributor role for a licensed clinician who has done formal clinical quality work and wants to define what quality looks like for AI-driven care. You will build the validation framework, set the evidence standard, run the review cadence, and be the clinical voice that says "this is safe to ship" or "this goes back." What You'll Do - Clinical Logic Creation: Partner closely with Medical Intelligence Team staff to outline necessary questions, reference sources, first line treatments for predicted diagnoses, appropriate triage routing for particular answers, and patient education drafts. - Clinical AI Creation and Governance: Partner closely with medical intelligence, product, and engineering to develop AI algorithms and quality assurance processes that ensure the Fabric product suite is addressing medicine's Quadruple Aim. - Clinical Oversight: Provide first-pass reviews of clinical logic, safety concerns from safety audits, and other clinical decision-making documents. Present findings and recommendations with evidence-based support to the next most senior medical leader for review, edits, and implementation, as appropriate. - Technical Expertise: Become proficient in the use of LLM and other AI tools to improve both the Medical Intelligence Team's efficiency and Fabric's products at-large. - Technical Maintenance: Assist the Medical Intelligence Team with data analyses, platform implementations, and other improvements as needed. - Client Representation: Professionally represent Fabric in meetings with current and prospective clients, showcasing our expertise and commitment to innovative care. - Deliver on Deadline: Produce deliverables with specific and sometimes short deadlines, including document creation, workflow reviews, and other work relevant to the successful completion of these responsibilities. - Ad Hoc Responsibilities: Expect to be responsive to a variety of requests relevant to supporting Fabric's clinical logic products, the growth of the overall business, or the response to the unexpected. Qualifications - 5+ years as an Advanced Practice Provider (e.g., NP, PA). - Commitment to standard of care through unwavering dedication to current, accepted clinical practice guidelines and regulatory requirements. - Expert in efficient literature review (differential diagnosis, indicated diagnostics, first line treatments, patient education, and triage), supporting all decisions with evidence whenever possible. - You have applied AI agentic workflows in clinical practice or, at a minimum, are already using LLM and AI applications in your work and professional life. - Aptitude for learning new technological tools to support sound clinical decision making. - Proven ability to work well in multi-disciplinary teams outside of direct clinical care. - Detail-oriented mindset with capacity to work deep in the weeds with big picture vision in mind. - Positive, proactive, and clear communicator who collaborates well with MIT and cross-functional team members. - Excellent verbal and written communication, comfortable with both synchronous and asynchronous collaboration. - Native-speaker level of fluency in English (written and verbal). Benefits - The national pay range for this role is $140,000.00 – $160,000.00 per year. - Actual compensation will be determined by factors such as the candidate's geographic market, experience, skills, and qualifications. - Certain roles may also be eligible for additional compensation, including a comprehensive benefits package such as medical, dental, vision, unlimited PTO, and a 401(k) plan, stock options, and bonuses. This Might Not Be The Right Fit If... - You prefer direct patient care over the deep-work tasks described above; without bedside time, this role may feel isolating. - You are uncomfortable with the evolving space of AI, where guidelines and tools change weekly, or with the ambiguity of a startup environment. - You find cross-functional critique of your clinical judgement calls difficult; this role requires your clinical logic to be stress-tested by product managers and engineers. - You prefer big-picture thinking only; this role requires in-the-weeds work, manually reviewing hundreds of logic strings, auditing AI outputs, and ensuring every clinical branch is correct. - You prefer a strict clock-out mentality; while we value work-life balance, the pace of a growing health-tech company often requires ownership and responsiveness beyond a traditional shift-work mindset.

Role Description We are looking for a Senior Manager, Security and IT to lead Fabric's security program and corporate IT function. You will set security strategy, run security operations, and own corporate IT for a healthcare technology company that handles PHI at scale. This is a hands-on leadership role where you will: - Lead Fabric's security program across application security, security operations, identity and access management, endpoint security, cloud security, and vendor security. - Own corporate IT operations including identity platform (Okta or equivalent), MDM, endpoint management, helpdesk, hardware and SaaS provisioning. - Hire and grow the team, starting with 1-2 reports (an IT generalist and our application security engineer) and building out as the company scales. - Partner with the owner of our compliance program to feed evidence, implement controls, and operationalize SOC2, HITRUST, and HIPAA requirements. - Lead customer security questionnaire responses and vendor security reviews. - Own incident response end-to-end: detection, triage, response, post-mortem, and the improvements that follow. - Set security policy and standards that engineering, product, and operations can actually follow. - Represent security in executive conversations about risk, investment, and tradeoffs. Qualifications - 7+ years of security experience including 2-3 years in a security leadership role and direct hands-on time across security operations. - Direct experience managing corporate IT operations: identity, endpoint, MDM, SaaS provisioning, helpdesk. - Strong application security or cloud security background. - Experience operating in a healthcare or regulated industry environment. - Working knowledge of SOC2 and HIPAA frameworks; HITRUST familiarity is a plus. - Manager experience with 1-3 direct reports, ideally including building a function from a small base. Requirements - You have actually run corporate IT, not just had it report to you. - You can do both: set the program and do the work. - You think identity-first. - You can talk to engineers without losing them and to executives without confusing them. Benefits - National pay range for this role is $160,000.00 – $175,000.00 per year. - Actual compensation will be determined by factors such as the candidate's geographic market, experience, skills, and qualifications. - Comprehensive benefits package including medical, dental, vision, unlimited PTO, and a 401(k) plan, stock options, and bonuses.

Role Description As a Site Reliability Engineer, you will own and evolve the infrastructure powering healthcare experiences for millions of patients. This role bridges the gap between traditional infrastructure excellence and the future of AI-driven operations. You will act as a primary architect for our AWS and Kubernetes (EKS) environment, ensuring the platform is resilient, scalable, and compliant while exploring how agentic workflows can modernize SRE practices. What You'll Do - Infrastructure & Kubernetes Orchestration - Designing, deploying, and maintaining production Kubernetes (EKS) clusters to ensure enterprise-grade availability for our users. - Eliminating manual configuration by building and managing a scalable infrastructure state entirely through Terraform. - Optimizing the AWS footprint—specifically EC2, RDS, and S3—to balance high performance with cost-efficiency and reliability. - AI-Assisted Operations & Automation - Exploring and deploying agentic workflows for AI-assisted runbooks that automate complex operational decisions and repetitive tasks. - Building and evolving deployment pipelines using GitHub Actions or Semaphore to ensure delivery is both rapid and safe. - Focusing on toil reduction by developing internal tools that replace manual operational work with intelligent, autonomous systems. - Observability & Incident Management - Driving the evolution of the observability stack in Datadog by implementing the sophisticated metrics, traces, and logs needed to meet SLOs. - Leading incident response efforts and facilitating the blameless postmortems that help systematically reduce recovery time (MTTR). - Defining and monitoring the SLIs and SLOs that ensure the platform consistently meets rigorous healthcare performance standards. - Compliance & Collaboration - Ensuring every piece of infrastructure remains fully compliant with HIPAA and other critical healthcare regulatory requirements. - Mentoring engineers across the company on reliability best practices and contributing a clinical-safety perspective to cross-functional design reviews. Qualifications - 5+ years of experience in SRE, DevOps, or Platform roles managing production environments at scale. - Expert technical depth in AWS (EKS, EC2, RDS, S3) and production-grade Kubernetes management. - Proficiency with modern tooling including Terraform (IaC), Datadog (Observability), and CI/CD systems. - Deeply proficient coding and scripting skills in Python, Bash, Ruby, or Go. - Preferred experience building agentic workflows or AI-assisted tooling to drive operational efficiency. - A "rigor-first" mindset with a dedication to HIPAA-compliant, high-availability architecture. Requirements - You are a deeply proficient engineer who excels at the intersection of cloud infrastructure, automation, and system design. - You possess a meticulous approach to observability and a passion for finding the "root cause" rather than just applying a patch. - You enjoy exploring the "next frontier" of SRE, including how AI and agentic tools can make operations more efficient. - You thrive in fast-paced environments where technical rigor is balanced with pragmatism and clinical-grade safety. This Might Not Be The Right Fit If... - You prefer working on static infrastructure rather than evolving systems through code and automation. - You are uncomfortable with the "agile" pace of tech-driven platform development or integrating AI tools into your daily workflow. - You prefer a siloed role that does not involve active participation in incident response or collaborative postmortems. Benefits - The national pay range for this role is $135,000.00 – $160,000.00 per year. - Actual compensation will be determined by factors such as the candidate's geographic market, experience, skills, and qualifications. - Certain roles may also be eligible for additional compensation, including a comprehensive benefits package such as medical, dental, vision, unlimited PTO, and a 401(k) plan, stock options and bonuses. - If your compensation requirement is greater than our posted range, please still consider applying; a determination can be made based on unique qualifications. - Expected compensation ranges for this role may change over time.