eXp World Holdings, Inc.

Role Description - Ensure eXp maintains good standing. - Coordinate the joining of new MLSs as needed. - Approve all new agent applications that are not auto-vetted/set up mentorships as needed. - Approve/Sign all transfer documentation for agents. - Work closely with Agent Experience for Broker questions. - Provide support to the Designated Managing Broker and Managing Broker Team. - Assist with Agent and State Trello Boards. - Manage Agent Approval. - Manage Agent Invitation Acceptance. - Coordinate with Broker Primary Board to maintain Agent compliance. - Manage State Calendar. - Assist with management of Local Board Associations. - Auditing. - Invoicing. - Compliance. - Assist Broker with generating and distributing communications to Agents. - Administrator of State social media groups. - Liaison to: - MLS Boards - Non-eXp Brokerages - Agents - Vendors - Special Projects as directed by Brokerage Operations Qualifications - BA/BS in business administration or related field preferred. - High School Diploma/GED required. - 2+ years of experience in administration and/or operations. - Experience in the real estate industry strongly preferred. - Strong ability to multitask. - Excellent verbal and written communication skills. - Strong knowledge of Microsoft Office/Google Suite. Requirements - If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply! Benefits - Work from Anywhere. - Flexible Time Off for Salaried Employees. - 401k with 4% match (immediate vesting). - Robust Medical, Dental, & Vision benefits. - Company provided equipment. - Monthly Technology Stipend. - FSA & HSA with employer contributions. - Health & Wellness incentives. - 100% Paid Parental Leave. Company Description We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

Role Description The Transactions Analyst serves as a key resource at eXp Realty, assisting agents and brokers with their real estate transactions in a virtual environment. This role focuses on ensuring transaction accuracy, compliance, and efficiency while delivering a world-class customer experience. With a collaborative mindset, strong problem-solving abilities, and attention to detail, the Transactions Analyst supports the agent journey and contributes to process improvements that enhance the overall agent experience. Qualifications - High School Diploma/GED required - 1+ years of experience in transaction operations - Demonstrated experience in managing escalations and resolving high-impact issues - Proven track record of leading cross-functional projects with measurable success - Proficiency in transaction processing systems and tools (e.g., TRX, Oracle, SkySlope) Requirements - Customer Focus: Deliver world-class service in every interaction - Attention to Detail: Maintain precision in reviewing transaction documents and data - Problem-Solving: Identify and resolve transaction challenges effectively - Collaboration: Build strong working relationships across teams and with agents - Adaptability: Thrive in a fast-paced, remote environment and embrace new tools and processes - Growth Mindset: Actively seek opportunities to learn and contribute to team success Benefits - Fully remote environment - Paid Time Off - 401k with 4% match (immediate vesting) - Robust Medical, Dental, & Vision benefits - Company provided equipment - Monthly Technology Stipend - FSA & HSA with employer contributions - Stock option grant - Health & Wellness incentives - 100% Paid Parental Leave Company Description We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

Role Description This position coordinates the flow of documentation from the office to the agents, and other real estate companies involved in the contract. It requires maximum attention to detail and high organizational skills. This person must give high attention to the details of the contract and the flow of information. - Searches Listing File for contract Documentation - Reviews Transaction docs - Solely responsible for the accuracy of processing the deal files from the time the deal is entered to closing - Enters data into appropriate platforms - Confirms that all required documentation are uploaded - Follows up with agents for missing items - Follow Transaction procedure as outlined by the Team Lead in appropriate platforms - Enters information into appropriate platforms - Transaction reporting - Confirms commissions with other brokerage - Sends transaction docs to lawyer or other officials, as necessary - Prints Weekly/Monthly List of Contracts Closing and follows up on Outstanding - Reports outstanding issues to Agents and Designated Managing Broker - Tracks all closings and follows up on cheques that have not arrived - Completes weekly flash reports as they pertain to # of sales and listings on a weekly basis - Teaches how to use local transaction platform - Provides other transaction and agent details reporting as required - Maintains MIS reports - Assists with the monthly newsletter Qualifications - Bachelor degree, or relevant experience in the real estate sector - 1+ years of experience in real estate back end transactions processing required - Computer experience essential - Knowledge of Real Estate transaction legal documentation strongly preferred - Basic knowledge of the local Real Estate Transaction requirements & RERA guidelines - Knowledge of Excel - Must be responsible, dependable and trustworthy - Task-oriented, organized, pays attention to details, follows systems, team-worker - Ability to build relationships with agents, conveyors, notaries, Designated Managing Broker - Works well under time restraints Benefits - Fully remote environment - Company provided equipment - Amazing company culture EEO Statement We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

Role Description - Providing world-class service to the agents in our virtual environment. - Assisting the agents with questions through our ticketing system, multi-queue phone system, and agent support CRM. - Helping to direct agents to where they need to go for help in different areas of our company. - Frontline support for the ticket system and agent support CRM. - Knowledge of the joining application, onboarding process, Agent Programs, and overall knowledge of all eXp tools, platforms, and resources. - Answer inquiries in live chat and email. - Provide resources and respond to agent inquiries via multi-queue phone system. - Other duties as assigned. Qualifications - High school Diploma/GED required. - Real Estate experience strongly preferred. - Excellent written and verbal communication skills. - Excellent organizational skills. - Strong knowledge of Microsoft Office/Google Suite. - Excellent written and verbal communication skills in both English and French. - Problem Solving Skills. - 2+ years in the Customer Service industry. Requirements - If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply! Benefits - Fully remote environment. - Company provided equipment. EEO Statement We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

Role Description The Broker Transaction Analyst/Managing Broker (BTA/MB) is a dynamic, hybrid role focused on delivering hands-on, customer-centric service through meticulous review and management of contracts, addendums, notices, and agreements associated with eXp client and customer transactions. Leveraging advanced technology, including AI-enhanced workflows within eXp’s transaction management system, the BTA/MB ensures thorough compliance and accuracy in all documentation. This role requires specialized education and advanced licensing to effectively support the Designated Managing Broker in overseeing eXp Realty brokerage operations within their state. A managing broker level license is required for this role. The BTA/MB is integral in cultivating a collaborative team environment, proactively assisting agents to deliver exceptional brokerage services while ensuring adherence to state license laws, REALTOR association requirements, and MLS standards. - Detailed transaction review - Compliance training - Active participation in the eXp Risk Management initiatives and programs This role requires a proven track record of promoting risk management best practices, a deep understanding of real estate transaction workflows, and a collaborative, solutions-oriented approach. The BTA/MB is expected to seamlessly implement innovative technology-driven systems and processes, fostering a highly cooperative, team-focused work atmosphere and demonstrating an unwavering commitment to excellence. Qualifications - Active real estate broker license with current continuing education credits in real estate, management, and legal compliance. - A minimum of 2 years of experience in detailed contract review, demonstrating comprehensive knowledge of real estate transactions. - Strong expertise and experience in real estate compliance, with a deep understanding of state and federal laws, Department of Commerce rules and regulations, Department of Housing and Urban Development requirements, NAR Code of Ethics, and MLS standards. - Exceptional written, verbal, and interpersonal communication skills, capable of clearly and effectively interacting with all organizational levels. - A highly collaborative approach with proven success in partnering with internal stakeholders to achieve shared objectives. - Ability to make swift, informed decisions, effectively addressing and resolving problems using sound judgment. - Uncompromising integrity, consistently demonstrating the highest ethical standards. - Active member of the National Association of REALTORS (NAR). - Strongly Preferred: Experience with the Skyslope transaction management system. Requirements - Collaboratively support the Designated and Managing Brokers to ensure eXp agents consistently deliver outstanding real estate brokerage services. - May be asked to conduct training sessions to improve agents' knowledge of contracts, risk management practices and duties under licensing requirements, and state real estate regulations. - Respond promptly and effectively to agents’ requests for support, demonstrating exceptional customer service and care. - Utilize advanced technology, including AI-driven tools, to thoroughly review contracts and transactional documents, ensuring compliance with all legal and contractual obligations. - Foster a highly collaborative, solution-oriented environment by removing transactional barriers, modeling agile workflows, and actively participating in team-based initiatives to enhance agent experience, risk management, and operational excellence. - Actively consult and engage with eXp agents and internal teams to resolve complex transaction-related issues, providing practical solutions. - Support and promote the ongoing implementation of the eXp risk management initiatives, employing technology and innovative methods to enhance agent awareness and compliance. - Assist in the continuous development, improvement, and compliance monitoring of brokerage operations manuals at both the company-wide and state-specific levels. - Collaborate proactively with internal departments to identify and implement innovative, efficient solutions for supporting eXp’s growing agent base. - Demonstrate flexibility by providing backup support for Managing Broker responsibilities as necessary. Benefits - Work from Anywhere - Flexible Time Off for Salaried Employees - 401k with 4% match (immediate vesting) - Robust Medical, Dental, & Vision benefits - Company provided equipment - Monthly Technology Stipend - FSA & HSA with employer contributions - Health & Wellness incentives - 100% Paid Parental Leave - The total pay for this position starts at $27.50/hr in our lowest geographic cost of living market up to $27.50/hr in our highest geographic cost of living market and is dependent upon many factors such as location, experience, skills, and training.

Role Description The Managing Broker will be responsible for supporting the Designated Managing Broker in the successful administration of eXp Realty brokerage operations in their state. This position will assist in all operational elements necessary to comply with: - Individual state license law - REALTOR association membership - MLS participation - Transaction review process - Compliance training - eXp Risk Management program This person will have an exceptional track record as a supervising real estate broker of a small to medium firm, an understanding of real estate brokerage at a state level, a collaborative approach, and a boundless work ethic. They must be a “people-person” but also possess the ability to implement systems and processes. - Ensures that eXp delivers exceptional brokerage support to agents in their representation of clients and customers - Conducts training to enhance agent’s knowledge and understanding of contract, risk management, licensing, and state real estate law - Promptly responds to agents' requests for assistance - Effectively consults and engages with eXp agents and others in problem-solving of matters associated with difficult or complex transaction issues - Performs contract review to ensure legal and contractual compliance of transactions - Supports the implementation of the eXp Risk Management Program and valued risk management tools to eXp Agents - Assists the ongoing enhancement of and compliance with company-wide and individual state brokerage operations manuals - Supports innovation in how the company can efficiently support its growing state agent base in terms of brokerage operations - Coordinates distribution of inbound mail - Such other duties as may be assigned Qualifications - Agile/Flexible attitude - Strong attention to detail required - Excellent customer service abilities: written and verbal communication must be superb - Excellent critical thinking and problem-solving skills - Team player - able to complete individual tasks as well as work on a team to accomplish a goal - Experience in the real estate industry strongly preferred - Excellent communication skills both written and verbal - Experience in coordinating events and group activities - Conflict resolution and active listening: ability to assess a customer's needs or concerns and deliver solutions using critical and creative thinking - Proficient knowledge of G Suite required; Microsoft Office experience is a bonus - Remote Work experience required - Dedicated home-office/work space - Advanced Trello experience preferred - Aptitude for using online platforms and software to work remotely Requirements - High degree of advanced knowledge, conceptual understanding, and implementation - Perform designated job tasks efficiently and within the provided time frame - Maintain regular communication with team members and supervisors through email, instant messaging, video conferences, or other designated communication channels - Attend virtual meetings, provide updates on progress, and actively participate in discussions - Adhere to company policies and guidelines, including data security and confidentiality - Complete assigned projects, assignments, or tasks with attention to detail and quality - Manage and prioritize workload effectively to meet deadlines and deliver results - Continuously update job knowledge by participating in training opportunities or self-directed learning - Collaborate with colleagues on shared documents or projects using remote collaboration tools - Take ownership of assigned work and demonstrate initiative in identifying and addressing challenges - Ensure availability and responsiveness during agreed-upon working hours Benefits - Work from Anywhere - Flexible Time Off for Salaried Employees - 401k with 4% match (immediate vesting) - Robust Medical, Dental, & Vision benefits - Company provided equipment - Monthly Technology Stipend - FSA & HSA with employer contributions - Health & Wellness incentives - 100% Paid Parental Leave - The total pay for this position starts at $90,000 USD/year in our lowest geographic cost of living market up to $100,000 USD/year in our highest geographic cost of living market

Role Description The Operations Systems Developer Analyst is an entry-level technical role on the Operations Automation team. You will work alongside senior developers to help maintain, support, and improve a portfolio of AI-assisted applications, automation workflows, and operational integrations. Day-to-day, that means: - Triaging bug reports - Shipping small enhancements - Learning to review code with guidance - Building familiarity with our production systems and standards This role is designed for someone early in their technical career who is eager to grow. You don’t need to have all the answers — you need to be curious, dependable, and willing to learn how to keep systems running well. Comfort with AI-assisted development tools and a genuine interest in automation are more important than years of experience. Qualifications - High School Diploma or GED required - Associate’s or Bachelor’s degree in a technical field preferred - Equivalent practical experience — including personal projects, open source contributions, bootcamp work, or internships — will be considered in lieu of a degree - 0-2 years experience - Exposure to at least one AI-assisted development tool: Cursor, Lovable, and/or Windsurf - Familiarity with a managed database or backend platform: Supabase or similar - Basic experience with GitHub: committing code, branching, and opening pull requests - Some understanding of how APIs and webhooks work, even if not deeply practiced - Genuine curiosity about automation, AI tooling, and how operational workflows can be improved - Proficiency with Google Workspace Requirements - Experience with n8n or similar workflow automation tools - Exposure to AWS or another cloud platform - Familiarity with prompt engineering or working with LLM-generated code - Real estate, transaction, or operations context is a plus but not required - HubSpot or SkySlope experience - Familiarity with AI agent orchestration frameworks (e.g., LangChain, CrewAI, or native n8n AI nodes) - Eagerness to learn code review practices and an eye for catching obvious bugs or gaps - Disciplined approach to testing: verifies that changes work as expected before handing off - Basic data security awareness: understands why sensitive data requires care and follows team guidance - Strong written communication: documents work clearly, asks good questions, and keeps stakeholders informed - Comfortable working remotely and managing own time with appropriate check-ins - Able to move forward with ambiguous requirements by identifying and resolving unknowns early - Growth mindset: receives feedback well and applies it consistently Benefits - Fully remote environment - Paid Time Off - 401k with 4% match (immediate vesting) - Robust Medical, Dental, & Vision benefits - Company provided equipment - Monthly Technology Stipend - FSA & HSA with employer contributions - Stock option grant - Health & Wellness incentives - 100% Paid Parental Leave

What you will do: This individual must have high attention to detail and has excellent communication skills. Enjoys working in a fast paced environment. - Ensure all Agents correspondence is acknowledged within 2 hours - Ensure Agents inquiries are directed to the appropriate department - Regularly meet with AST Lead to be aware of all changes/updates to policy and procedures - Prepare Employment verification letters when requested - Prepare Report of Earnings to Agents and send T4A and tax sheets when requested - Filing for various departments within the Finance Department - Receive and deposit cheques received from Canada Post or various couriers through the FTNI App or In person at a branch when required. - Organize and store physical cheques in accordance with retention policies, until shredding requirement at which time, can shred - Forward any mail to agents or other departments as identified - Follow up with Other Brokers/Lawyers for outstanding A/R as noted on the Funding & Productivity Reports How you will make an impact: - Be the subject matter expert in your area of expertise. - Perform designated job tasks efficiently and within the provided time frame. - Maintain regular communication with team members and supervisors through email, instant messaging, video conferences, or other designated communication channels. - Attend virtual meetings, provide updates on progress, and actively participate in discussions. - Adhere to company policies and guidelines, including data security and confidentiality. - Complete assigned projects, assignments, or tasks with attention to detail and quality. - Manage and prioritize workload effectively to meet deadlines and deliver results. - Continuously update job knowledge by participating in training opportunities or self-directed learning. - Collaborate with colleagues on shared documents or projects using remote collaboration tools. - Take ownership of assigned work and demonstrate initiative in identifying and addressing challenges. - Ensure availability and responsiveness during agreed-upon working hours. How you will grab our attention: - 3+ years experience working in a customer service environment - Must be very well organized and able to multi-task - Willing to work additional hours if required If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply! What eXp provides: - Company supplied equipment; laptop, monitor, headset - Fully remote environment - Amazing company culture EEO Statement: We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

What you will do: As a Manager, IT SOX Controls, you will manage multiple concurrent, company-wide projects spanning Product, Technology, and Business teams. You will collaborate across all levels of the organization to drive projects to successful completion, ensuring they are delivered on time, within budget, and meet defined quality standards. This role requires coordinating cross-functional efforts, overseeing project tasks, and maintaining alignment with organizational goals. You will lead and support ITGC audits and compliance initiatives, conduct risk assessments to define audit scope, and evaluate the effectiveness of internal controls. Responsibilities include executing and overseeing audit testing, documenting results, communicating findings and recommendations, and ensuring timely resolution of audit actions. Additionally, you will manage day-to-day project operations, support idea intake and prioritization, and maintain clear communication with stakeholders through regular updates while balancing system quality with efficient delivery. How you will make an impact: - Coordinate and communicate with cross-functional teams to ensure successful project execution - Manage and clearly communicate project status, risks, issues, and opportunities to stakeholders - Identify and mitigate risks, issues, and changes in collaboration with project teams - Analyze and report on control exceptions and deficiencies, and recommend improvements - Present findings and results in both written and verbal formats - Drive continuous improvement of PMO processes and templates - Partner with internal teams, third-party vendors, and customers to achieve project milestones - Work effectively both independently and within team environments - Collaborate with Internal and External Audit teams to manage and fulfill evidence requests - Develop an understanding of eXp Realty’s technology environment and applicable controls - This role may support evolving business needs and new initiatives, requiring broad collaboration across multiple functional and business units. How you will grab our attention: Qualifications: - Bachelor’s degree (or equivalent experience) in Information Technology, Computer Science, Business Administration, Accounting, Finance, or a related field; Master’s degree preferred - 3–6 years of relevant experience, including at least 3–4 years in internal audit, IT compliance, accounting firm or professional services - 3+ years of project management experience, leading cross-functional initiatives - Experience implementing and evaluating IT internal controls and SOX compliance programs - Strong knowledge of audit methodologies, techniques, and documentation standards Technical & Professional Skills: - Proficiency with project management tools (e.g., Jira, Confluence, MS Project) - Understanding of Agile development methodologies and familiarity with mainframe environments - Experience with web and mobile applications - Strong technical aptitude with the ability to quickly adapt in dynamic environments, including joining projects midstream Core Competencies: - Excellent written and verbal communication skills, with the ability to clearly document audit evidence and present findings - Strong organizational, prioritization, and process management skills - Proven ability to manage conflicts and collaborate effectively across business and technical teams - Self-motivated, team-oriented, and adaptable with a proactive and approachable demeanor - Exceptional facilitation and stakeholder management skills If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply! What eXp provides: - Paid Vacation - Paid Holidays - Up to 4 Paid Personal Days - 5 Paid Sick Days - $20/pay cheque for the first two pays of the month for your mobile phone/internet - Fully remote environment - Amazing company culture - And more.. EEO Statement: We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

What you will do: This individual must have high attention to detail and has excellent communication skills. Enjoys working in a fast paced environment. - Ensure all Agents correspondence is acknowledged within 2 hours - Ensure Agents inquiries are directed to the appropriate department - Regularly meet with AST Lead to be aware of all changes/updates to policy and procedures - Prepare Employment verification letters when requested - Prepare Report of Earnings to Agents and send T4A and tax sheets when requested - Filing for various departments within the Finance Department - Receive and deposit cheques received from Canada Post or various couriers through the FTNI App or In person at a branch when required. - Organize and store physical cheques in accordance with retention policies, until shredding requirement at which time, can shred - Forward any mail to agents or other departments as identified - Follow up with Other Brokers/Lawyers for outstanding A/R as noted on the Funding & Productivity Reports How you will make an impact: - Be the subject matter expert in your area of expertise. - Perform designated job tasks efficiently and within the provided time frame. - Maintain regular communication with team members and supervisors through email, instant messaging, video conferences, or other designated communication channels. - Attend virtual meetings, provide updates on progress, and actively participate in discussions. - Adhere to company policies and guidelines, including data security and confidentiality. - Complete assigned projects, assignments, or tasks with attention to detail and quality. - Manage and prioritize workload effectively to meet deadlines and deliver results. - Continuously update job knowledge by participating in training opportunities or self-directed learning. - Collaborate with colleagues on shared documents or projects using remote collaboration tools. - Take ownership of assigned work and demonstrate initiative in identifying and addressing challenges. - Ensure availability and responsiveness during agreed-upon working hours. How you will grab our attention: - 3+ years experience working in a customer service environment - Must be very well organized and able to multi-task - Willing to work additional hours if required If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply! What eXp provides: - Employer paid Medical coverage, as well as Dental & Vision benefits - Company supplied equipment; laptop, monitor, headset - RRSP with up to a 4% match - Stock option grant - Fully remote environment - Amazing company culture - And more… EEO Statement: We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.