Eventeny

Title: Software Sales Specialist Location: Remote (United States) Department: Growth About The Team Eventeny was founded on the belief that managing large-scale events with hundreds of exhibitors, vendors, sponsors, and volunteers should not be stressful and burdensome. Our mission is to remove event organizers from being the 5th most stressful job in the world. That's why we built Eventeny and continue to work every day on the biggest problems in the event industry. We don't just dream it, we build it. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for events, you will find a home at Eventeny. Eventeny is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Eventeny considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Eventeny is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at careers@eventeny.com. Overview Eventeny is a fast-growing technology platform, redefining how festivals and events are managed and easing event stress. We’re looking for motivated and experienced sales closers to be a key part of that journey. This member plays a fundamental role in achieving our ambitious growth acquisition revenue objectives, and expansion. Eventeny serves a massive addressable market with over 1,000,000 events in the US alone, and more than 60% of our customers finding us organically through inbound channels, a figure that’s steadily increasing. The ideal candidate for this role will be at the heart of that growth, able to guide high-volume leads toward selecting Eventeny during the sales process by asking the right questions, empathizing with their needs, and providing product expertise. The individual thrives in a fast-paced, growth-minded environment and can contribute to the development of each part of the sales pipeline. This is a paid full-time position. Why this role is exciting - Make a big impact - You’ll be part of a high-growth SaaS company solving a real, painful problem for event organizers. - Earning potential - Eventeny offers uncapped commission and qualified leads. Top performers will also see base salary increases over time. - Work with a dynamic team - You’ll work with a dynamic team of sales professionals, product experts, and customer success leads to educate customers and close deals. - Grow your career - This is a unique chance to grow and develop as a sales professional while helping businesses find an easier way to manage their events. Gain hands-on experience in high-velocity consultative selling, product strategy feedback, and customer success collaboration. Eventeny is an event operations platform for festival and convention organizers to easily access and manage their exhibitors, vendors, sponsors, and volunteers. Our mission is simple: remove the stress from event organizing. Today, Eventeny serves more than 30,000 large festivals, fairs, conventions across the United States such as GalaxyCon, Florida Renaissance Festival, Atlanta Jazz Festival, and the Michigan State Fair. We’re a diverse team of individuals who thrive in a fast-paced and ever-changing environment. If you’re motivated by that, excited about technology, and driven to shape the product experience for Eventeny users, we’re looking for you! More about the company culture and role can be found on Glassdoor reviews. Here’s what you’ll do - Conduct high-volume and targeted outreach to inbound and outbound leads to secure interest in Eventeny. - Meet with potential customers to aid them in selecting Eventeny. - Become a product expert and consultative seller, tailoring Eventeny’s value to each customer. - Develop customer empathy and product expertise around Eventeny. - Support customers at the beginning of their journey on Eventeny, and promote long-term success. - Collaborate closely with internal teams to improve the sales pipeline and user experience. - Identify new lead generation channels and strategies to further build the Eventeny pipeline. - Provide the Eventeny team with feedback based on reports from customers. Here’s what we are looking for - Candidate must be based in the United States for this position - 1-4 years experience with sales in a closing role, preferably in a B2B SaaS-focused business. - A commitment to customer empathy and ethical business practices. - A self-starter and motivated to set their own goals and achieve them. - Positive attitude and strong communication skills. - Motivated by challenge and adaptable to change. - Excellent verbal and written skills. - Comfortable using technology, especially CRM systems. - Willingness to travel from time to time - Added Plus: Experience in a startup or other fast-paced technical environments. - Added Plus: Event planning experience. - Account Executives, Inside Sales Representatives, and Business Development Managers are encouraged to apply. Benefits of Working for Us + Compensation Base salaries for this role are fixed at $60,000 per year with uncapped commission potential. On target first-year earnings are $90,000 and year 2 are $125,000. Your earnings are unlimited, with accelerators boosting high performance. Top performers can also expect increases to their base salary over time. - Unlimited time off (yes, really) - Make your own schedule with flextime/work-from-home (we never track hours) - Comprehensive health insurance - Vision and dental insurance - 401k and employer match program - Employee quarterly sales performance commission - Opportunity to participate in bonus sales competitions - Group life insurance - Yearly all-staff paid company retreat - Potential for complementary customer event access

• Maintain a positive, empathetic, and professional attitude in every customer interaction. • Communicate with customers across multiple channels—including email, phone, virtual meetings, and community forums—with clarity, patience, and professionalism. • Develop deep expertise in the Eventeny platform and stay up to date on new features, workflows, and best practices. • Translate product knowledge into clear guidance, offering creative and effective solutions to complex customer challenges. • Meet established SLA standards for first response time and ensure timely issue resolution within defined service-level expectations. • Accurately document customer interactions, issues, feedback, and resolutions to support internal visibility and continuous improvement. • Create and share educational resources—such as help articles, webinars, videos, and community posts—to empower customers and reduce support volume. • Identify recurring issues, customer pain points, product gaps, and relay insights to internal teams to inform product and process enhancements. • Serve as a liaison between customers and internal teams, advocating for customer needs and ensuring a seamless experience. • Provide excellent conversational support that prioritizes customer satisfaction, clarity, and efficiency. • Collaborate closely with the Hardware Operations and Technical Support teams to troubleshoot issues and ensure smooth event execution. • Through cross-training, serve as a backup to specialty areas including Onboarding, Enterprise Support, or Hardware Operations Support.

• Conduct high-volume and targeted outreach to inbound and outbound leads to secure interest in Eventeny. • Meet with potential customers to aid them in selecting Eventeny. • Become a product expert and consultative seller, tailoring Eventeny’s value to each customer. • Develop customer empathy and product expertise around Eventeny. • Support customers at the beginning of their journey on Eventeny, and promote long-term success. • Collaborate closely with internal teams to improve the sales pipeline and user experience. • Identify new lead generation channels and strategies to further build the Eventeny pipeline. • Provide the Eventeny team with feedback based on reports from customers.

• Quick response to inbound leads via multiple channels, including calls, live chats, form submission, and email replies • Basic qualify prospects by understanding their event needs, timeline, and fit for Eventeny • Convert high-intent conversations to meetings with clear communication and hand-off notes to the Software Sales Specialist • Support outbound efforts on reply handling on AI-driven outreach and highly engaged leads • Provide the Eventeny team with feedback based on reports from leads

• Design, build, and maintain high-quality mobile applications for iOS and Android platforms that enhance our event planning ecosystem • Write clean, efficient, and reliable code while adhering to mobile development best practices • Collaborate with cross-functional teams to define, design, and ship new features • Identify and address performance bottlenecks and bugs to optimize application performance • Implement responsive UI components that provide an exceptional user experience • Stay current with emerging mobile technologies and programming techniques

• Answer customer support questions via email, phone, and other related channels. • Communicate with customers across channels (email, phone, virtual meetings, and community forums) with professionalism, empathy, and clarity. • Write, review, edit, and update content for our knowledge base. • Collaborate with internal teams to establish content objectives, complete tasks, and identify and solve problems. • Work with internal teams to obtain an in-depth understanding of the platform. • Occasionally attend or take customer meetings. • Research and analyze competitors' product documentation for successes and failures, and compare to Eventeny current practices. • Maintain a positive, empathetic, and professional attitude toward customers.

• Develop and manage scalable go-to-market frameworks for product launches and feature updates, ensuring cross-functional alignment, accountability, and measurable results. • Establish and refine repeatable processes and playbooks for launches, campaigns, and reporting to increase operational efficiency and cross-team collaboration. • Craft clear, compelling messaging and positioning frameworks that communicate the unique value of our products and resonate with target audiences. • Build structure within the product marketing function—defining workflows, timelines, and communication systems that ensure smooth execution from strategy to delivery. • Partner with the customer team to develop high-impact collateral, including case studies, FAQs, decks, and training materials that drive product adoption and engagement. • Create and manage programs that strengthen customer relationships, collect testimonials, and capture insights to inform both marketing and product development. • Oversee the development of creative assets and campaigns that elevate the brand, inspire loyalty, and deliver memorable 'magic moments' for customers. • Define KPIs, build dashboards, and lead post-mortem reviews to measure the success of marketing initiatives and drive continuous improvement. • Lead research efforts to understand customer needs, market trends, and competitive dynamics, turning insights into actionable strategies. • Lead and mentor the product marketing team, fostering a culture of collaboration, accountability, and innovation. Guide team members through professional development and performance growth. • Partner with product, sales, customer success, and design leadership to ensure cohesive communication, unified objectives, and efficient workflows. • Stay up to date on product marketing, operational, and industry trends, sharing insights and resources to strengthen team capabilities. • Occasionally travel to conferences and events to represent Eventeny and support company growth initiatives.

• Mentor and upskill the QA specialist team, transitioning from a, primarily, manual workflow practice to a standardized QA model including automated regression testing and technical documentation. • Collaborate directly with Engineering, Product, and Design to ensure every release meets a high standard for quality and stability. • Maintain high-quality manual testing while building out automated frameworks to reduce overhead. • Triage issues based on customer impact and business goals, ensuring the Engineering team is focused on the most critical friction points. • Foster a culture of "Quality-First" within the broader team, ensuring that speed of growth never comes at the expense of our customers' trust. • Become an absolute expert on the Eventeny product to anticipate how new features might break existing workflows for a 5,000+ person festival or convention.

About The Team Eventeny was founded on the belief that managing large-scale events with hundreds of exhibitors, vendors, sponsors, and volunteers should not be stressful and burdensome. Our mission is to remove event organizers from being the 5th most stressful job in the world. That's why we built Eventeny and continue to work every day on the biggest problems in the event industry. We don't just dream it; we build it. Today, Eventeny serves more than 18,000 large festivals and conventions worldwide. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. We don’t think we should have to advertise that we’re LGBTQIA+, neurodivergent, and disability friendly, or that we put our employees mental and physical health before everything else, but we do, because it’s not the norm for most companies (yet!). We’re a diverse, inclusive, and welcoming team of individuals who thrive in a fast-paced and ever-changing environment. Our team works closely together to brainstorm and improve our processes and the customer experience every single day. We prioritize our work based on what's best for our customers, not what’s going to make us the most money. If you share our values and our enthusiasm for events, you will find a home at Eventeny. Eventeny is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Eventeny considers qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Eventeny is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at cooljobs@eventeny.com . Ready to Apply? If this sounds like your kind of vibe, shoot us your resume, a link to your GitHub or portfolio, and a quick note about what excites you about the role. Let’s build something awesome together. Overview As a product and design team, we  strive to make event planning and management simpler for organizers by designing and building intuitive tools and features that support and enhance  how users engage with our digital platform. We’re looking for a mid-level Front-End Developer to join our growing team. You’ll play a key role in building and improving the digital experiences our users love while working closely with designers, marketers, product managers, and full stack engineers to ship fast and often. If you love taking designs from Figma to fully functional, clean and consistent experiences, and aren’t afraid to get your hands dirty with performance optimizations or state management challenges, we want to hear from you. Eventeny is first and foremost customer-driven. We take pride in making informed decisions based on customer research and data while balancing short- and long-term technical decisions. Furthermore, we seek individuals who showcase unwavering personal drive and initiative, actively pursuing ongoing growth and achievement within their role. Here’s what you’ll do Translate Figma designs into clean, accessible, and responsive UI components Contribute to defining and building a reusable component architecture ensuring consistency, scalability, and efficiency across the front-end code base, component libraries and design system Provide front-end development support for marketing initiatives, including email campaigns and related assets Build, optimize, and maintain front-end features using modern JavaScript frameworks Write  reusable, testable, and efficient code with an eye on performance, SEO and overall improved user experience. Provide technical input on feasibility, and ensuring the overall user experience is both appealing and functional Collaborate with full stack engineers to ensure seamless integration of front-end components with back-end systems Collaborate with design and product to bring new ideas to life and iterate quickly on feedback Help debug and improve application performance across browsers and devices Participate in code reviews and help level up the front-end team Stay up to date on front-end trends and best practices bringing fresh ideas to the table! Here’s what we are looking for Passion for product  innovation and designing solutions that matter most especially for tech and the event industry. Analytical mindset with the ability to interpret data and draw insights. Creative thinking and the ability to propose new ideas Strong collaboration skills and a willingness to work as part of a team Ability to work in a fast-paced environment. Proactive attitude with a willingness to learn and take on new challenges. Applicants must be legally authorized to work in the US. Required  Qualifications You care about UX, accessibility, and responsive design Comfortable working in an Agile/Scrum environment with cross-functional teams Preferred Qualifications Knowledge of web performance best practices and accessibility (WCAG) Exposure to modern deployment workflows Some back-end experience (database, APIs, etc. ) is a bonus, but not required Benefits of Working for Us Flexible schedule – work around your life and your needs; we don’t count your hours. Unlimited Paid Time Off – yes, really! * Fully remote. Comprehensive health insurance. * Vision and dental insurance. * Group Life Insurance. * Quarterly employee bonuses. * 401K retirement plan.* Yearly company retreat.* Potential for customer event access. Company provided laptop and general office supplies. *Benefits available for full-time employees only. Compensation This is a full-time position with a base salary of $65,000-$70,000 with benefits and a quarterly bonus. The final offer will be determined by multiple factors including candidate experience, expertise, and certifications. This is a remote position.