Epiq Global

Client Services Project Manager Remote: Work from Home Full-Time USA-Beaverton-OR-10300 SW Allen New York, NY Chicago, IL Kansas City, MO Tampa, FL Kansas City, KS Washington, DC Phoenix, AZ Full time R0034413 At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale. Job Description: Job Responsibilities: Project Leadership: - Manages projects from initiation through delivery by aligning with client objectives, internal standards, and resource plans, while translating client or court requirements into actionable solutions. Client Engagement: - Serves as a trusted liaison for client engagements, managing expectations, resolving issues, and supporting long-term success. - Participate in consultative discussions and coordinate cross-functional support to ensure project alignment and integrated service delivery. Team Management: - Provides mentorship and foster collaboration by coaching team members, modeling leadership, and coordinating cross-functional efforts to ensure strong performance and seamless project delivery. Process Improvement: - Supports root cause analysis and continuous improvement by identifying and resolving recurring issues, incidents, and escalated events that impact operations, service quality, or client obligations. - Contributes to refining standard operating procedures and best practices across all process improvement areas. Financial Oversight: - Manages project forecasting, budgets, billing, and reporting using Epiq-approved platforms, while ensuring fiscal responsibility and supporting business reviews through client health reports and status updates. - Demonstrates adaptability to internal and external systems, leveraging project management technologies to streamline workflows and support project goals Job Requirements: Required Qualifications: - 5+ years project management experience total; - For External Candidates - At least 2+ years of legal admin, paralegal, settlement experience preferred - Bachelor’s degree in Legal Studies, Business Administration, or a related field (or equivalent experience.) - Demonstrated success managing multiple complex projects and client relationships concurrently. - Proficiency in Microsoft Office and project management platforms. - Experience mentoring or managing team members. - Familiarity with data workflows and document review processes. Key Skills: - Project Leadership - Client Relationship Management - Cross-Functional Collaboration - Consultation - Financial Acumen #LI-Remote The Compensation range for this role is $90,000 - $115,000 USD annually and may be eligible for an annual bonus. Your specific salary will be determined based on several factors: - Location-based market rate for the role - Your abilities in relation to the job specification - Performance during screening and interview - Pay parity with the wider team in the considered location Fosters Relationships & Collaboration Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success. - Build trust-based partnerships - Nurture long-term relationships - Remove collaboration barriers - Celebrate cross-team success Engages & Influences Inspires action and alignment through clear communication, purposeful influence, and a compelling vision. - Use storytelling to build buy-in - Align communication with organizational goals - Guild alignment through strong engagement Maximizes Performance Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals. - Use data to identify improvement opportunities - Make informed decisions - Align team goals with boarder strategy - Empower teams to manage their own goals - Translate vision into clear priorities - Prepare for disruptions with strong change management Achieves Operational Success Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution. - Improve workflows for team efficiency - Use clear documentation and expectations - Resolve issues quickly using data and feedback

Senior Accountant Remote: Work from Home Full-Time USA-Overland Park-KS-11880 College Blvd., Suite 200 Kansas City, MO Kansas City, KS Full time R0034399 At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale. Job Description: Senior Accountant | Epiq About the Role Epiq is seeking a Senior Accountant to support our Class Action & Settlement Administration business—a dynamic, high-growth area at the intersection of legal, financial, and operational services. This role offers the opportunity to work in a high-volume, transaction-driven environment, partnering cross-functionally to deliver accurate financial reporting and drive scalable accounting processes in a fast-paced setting. What You’ll Do - Lead month-end close activities, including preparation and posting of journal entries (accruals, reclasses, inventory activity) - Perform and review account reconciliations, ensuring timely resolution of variances and reconciling items - Partner with operations, legal, accounts payable, collections, and treasury to resolve accounting issues - Prepare audit-ready documentation and support internal/external audit processes - Analyze financial results and deliver insightful variance analysis - Investigate and resolve AP and GR/IR discrepancies and aged balances - Perform inventory and transactional reconciliations, identifying root causes and driving resolution - Strengthen and execute internal controls (SOX/ICFR) in a compliance-focused environment - Identify and implement process improvements and automation opportunities (SAP, BlackLine, Excel) What We’re Looking For - 3–5+ years of accounting experience (public accounting or industry) - B.S. in Accounting; Master’s degree preferred. - Strong knowledge of U.S. GAAP (revenue, accruals, inventory) - Experience in high-volume or operational accounting environments preferred - Familiarity with internal controls / SOX compliance - Advanced Excel skills and experience with ERP systems (SAP preferred) - CPA or CPA-eligible strongly preferred - Experience with BlackLine, Alteryx, or other automation tools a plus Why Join Epiq? - Opportunity to contribute to system enhancements (SAP S/4HANA) and automation initiatives - Collaborative, fast-paced environment with high visibility to leadership - Career growth within a global, technology-enabled services organization Keywords (for search optimization) Senior Accountant, GAAP, Month-End Close, Account Reconciliation, SAP, SOX, Internal Controls, Financial Reporting, Audit Support, Variance Analysis, BlackLine, Automation, ERP Work Environment 40+ hours/week with additional time during close and audit cycle #LI-Remote The Compensation range for this role is $80K USD - $90K annually and may be eligible for an annual bonus. Your specific salary will be determined based on several factors: - Location-based market rate for the role - Your abilities in relation to the job specification - Performance during screening and interview - Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Epiq Leadership Compass Fosters Relationships & Collaboration Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success. - Build trust-based partnerships - Nurture long-term relationships - Remove collaboration barriers - Celebrate cross-team success Engages & Influences Inspires action and alignment through clear communication, purposeful influence, and a compelling vision. - Use storytelling to build buy-in - Align communication with organizational goals - Guild alignment through strong engagement Maximizes Performance Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals. - Use data to identify improvement opportunities - Make informed decisions - Align team goals with boarder strategy - Empower teams to manage their own goals - Translate vision into clear priorities - Prepare for disruptions with strong change management Achieves Operational Success Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution. - Improve workflows for team efficiency - Use clear documentation and expectations - Resolve issues quickly using data and feedback

Title: Strategy & Corporate Development Director Location: USA-New York-NY-777 Third Avenue Kansas City, KS Tampa, FL Chicago, IL Overland Park, KS View Fewer Locations locations Washington, DC Job Description: At Epiq, your work contributes to complex, global legal outcomes. You'll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that's recognized externally. Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale. Job Description: Job Summary: The Director, Corporate Development will play a critical role in supporting the Vice President of Corporate Development, overseeing strategy and corporate development initiatives and the corporate Strategic Planning Process. Responsibilities span strategic planning, strategic growth efforts, market strategy, and mergers and acquisitions. This role operates in a project-based environment, engaging with a variety of stakeholders based on organizational priorities. Essential Job Responsibilities - Analyze market trends and competitive dynamics to generate insights that inform Epiq's long-term strategic direction. - Maintain and evolve the company's quantitative fact base, including market sizing and forecasting, to support enterprise-wide planning. - Lead and facilitate long-range and annual planning processes in partnership with Business and Functional leaders. - Drive strategic initiatives by leveraging customer and market research to shape internal and external growth decisions. - Conduct sophisticated financial modeling, valuation analyses, and benchmarking to support executive-level decision-making. - Support M&A and internal strategic initiatives through due diligence activities and development of business cases for build, partner, or buy opportunities. Qualifications & Characteristics - Demonstrated entrepreneurial mindset with the ability to independently surface, structure, and drive initiatives while seeking guidance appropriately. - 5+ years of experience in consulting and corporate strategy. Ideally, experience in both top-tier strategy consulting (2-3 years) and corporate roles (2-3 years). - Successful experience in Corporate Strategy Planning, running or supporting strategic and financial planning processes. - Experience with SaaS/Technology and Services industries, with genuine curiosity about technology innovation and emerging trends. The Compensation range for this role is $185K USD - $200K annually and may be eligible for an annual bonus. Preferred Location: USA- New York Remote Office In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must be authorized to work in the United States for any employer #LI-RC1 #LI-Remote Your specific salary will be determined based on several factors: - Location-based market rate for the role - Your abilities in relation to the job specification - Performance during screening and interview - Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Click here to learn about Epiq's Benefits. Epiq Leadership Compass Enterprise Decision Making Applies deep business and financial insight to guide strategic decisions, resource allocation, and thought leadership. - Use financial and market expertise for long-term direction - Build strategic partnerships - Promote a customer-first mindset - Allocate global resources for innovation and growth Cultivates a Growth Mindset Fosters innovation through curiosity, smart risk-taking, and adaptability-aligning change with strategy for lasting impact. - Promote curiosity and forward-thinking - Build a culture of innovation through partnerships - Drive innovation to meet client needs - Lead innovation with a clear vision - Align innovation with market trends Builds Talented Teams Builds and develops inclusive, high-performing teams aligned to strategic goals for exceptional talent and business results. - Focus on employee engagement - Build a strong talent pipeline Fosters Relationships & Collaboration Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success. - Build trust-based partnerships - Nurture long-term relationships - Remove collaboration barriers - Celebrate cross-team success Engages & Influences Inspires action and alignment through clear communication, purposeful influence, and a compelling vision. - Use storytelling to build buy-in - Align communication with organizational goals - Guild alignment through strong engagement Maximizes Performance Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq's goals. - Use data to identify improvement opportunities - Make informed decisions - Align team goals with boarder strategy - Empower teams to manage their own goals - Translate vision into clear priorities - Prepare for disruptions with strong change management It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Proofreader/Document Service Specialist Hybrid: Work in Office Part-Time USA-Phoenix-AZ-3255 East Elwood St, Suite 110 Full time R0034191 It's fun to work at a company where people truly believe in what they are doing! Job Description: A Proofreader/Document Service Specialist has dual roles to support the client and accurately performs high-level review of legal and marketing documents and proofreading tasks, as well as creates, revises, formats, and converts documents using various support software including Microsoft Office and PDF applications. Essential Job Responsibilities: - Strong written and verbal communication skills, including expertise in English language, grammar, spelling, and punctuation - Proofreads, spell checks, and/or cross-checks documents for accuracy and completeness - Proofreads internal and external marketing collateral i.e., brochures, pitch books, biographies, etc. - Knowledge of legal terminology and a variety of citation and brief formats used in legal work - Knowledge of current formats and citation protocols, using style guides such as client style guides, The Chicago Manual of Style, The Bluebook, and California Style Manual - Performs document diagnostic activities and troubleshoots documents - Manually transcribes audio and/or video files including deposition transcripts as required - Occasionally assists Workflow Coordinators with quality control - Assists in updating and maintaining reference and training materials - Serves as a resource for questions related to proofreading and document processing - Mentors new and junior proofreaders and document processors - Updates entries into the electronic job tracking system - Efficiently handles and protects time sensitive and confidential materials Qualifications & Characteristics: - High school diploma or GED - 3+ years proofreading experience and 3+ years working in document outsourcing or legal industry preferred - Willingness to participate in ongoing training and use training resources - Ability to read, understand, and follow advanced and complex directions from both superiors and clients - Ability to multi-task with strong attention to detail - Strong initiative required; ability to work independently with minimal direct supervision - Working knowledge and experience with Microsoft applications - Ability and flexibility to learn client add-ins and changes in software and protocol - Ability to work through complex document markups and instructions in a timely manner - Flexibility to work overtime or change shift to accommodate client needs - Knowledge of proofing marks and procedures - Experience working with software for the manipulation of PDF files a plus - Ability to learn the responsibilities listed above through a combination of in-person training, remote training, and self-guided learning The Compensation range for this role is up to 27.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Database Administrator Remote: Work from Home Full-Time Tampa, FL Kansas City, MO Beaverton, OR Phoenix, AZ Full time R0033950 At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale. Job Description: Job Summary The Database Administrator is responsible for the health, security, and performance of the organization's database environment. This role moves beyond routine maintenance to include proactive performance tuning, the development of automation scripts, and the implementation of high-availability solutions. The DBA works independently to resolve complex issues and ensures that database systems are resilient and optimized for business needs. Essential Job Responsibilities 1. Performance Tuning & Optimization (Tier 2 Focus) - Execute database performance tuning and query optimization. - Analyze execution plans to identify and resolve performance bottlenecks. - Perform proactive index maintenance and database integrity checks. - Identify trends and recommend performance improvements before issues impact users. 2. Database Security & Administration - Manage user account creation, permissions, and complex role‑based security models. - Enforce least‑privilege access and separation of duties. - Manage database audit logs and support security reviews and investigations. - Apply database patches and security updates in accordance with change management processes. - Ensure database configurations align with regulatory and corporate security standards (e.g., HIPAA, PCI DSS). 3. Data Protection, High Availability & Disaster Recovery - Perform routine and complex database backups and restores. - Manage and support high‑availability solutions (e.g., clustering, mirroring, log shipping, or Always On Availability Groups). - Maintain, document, and regularly test disaster recovery procedures to ensure business continuity. - Support recovery objectives (RPO/RTO) and participate in DR exercises and audits. 4. Automation & Monitoring - Develop and maintain automation scripts using PowerShell, Bash, or Python for: - Backups and restores - Maintenance tasks - Monitoring and validation checks - Monitor database health using native tools and enterprise monitoring platforms (e.g., SolarWinds, Redgate). - Create and maintain custom alerts to proactively detect performance, availability, and security issues. - Continuously improve operational efficiency through automation and standardization. 5. Operational Support & On‑Call Rotation - Participate in a rotating on‑call schedule to provide 24x7 support for critical database systems. - Respond to database incidents, outages, and performance issues in a timely manner. - Lead troubleshooting efforts during incidents and contribute to root cause analysis (RCA) documentation. - Collaborate with infrastructure, application, and security teams during incident response. Qualifications & Requirements - Education: Bachelor's degree in Computer Science, Information Technology, or related field. - Experience: 5+ years of experience in database administration. - Certifications: Microsoft Certified: Database Administrator Associate. #LI-Remote The Compensation range for this role is $95,000 -$115,000 USD annually and may be eligible for an annual bonus.   Your specific salary will be determined based on several factors: - Location-based market rate for the role - Your abilities in relation to the job specification - Performance during screening and interview - Pay parity with the wider team in the considered location Fosters Relationships & Collaboration Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success. - Build trust-based partnerships - Nurture long-term relationships - Remove collaboration barriers - Celebrate cross-team success Engages & Influences Inspires action and alignment through clear communication, purposeful influence, and a compelling vision. - Use storytelling to build buy-in - Align communication with organizational goals - Guild alignment through strong engagement Maximizes Performance Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals. - Use data to identify improvement opportunities - Make informed decisions - Align team goals with boarder strategy - Empower teams to manage their own goals - Translate vision into clear priorities - Prepare for disruptions with strong change management Achieves Operational Success Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution. - Improve workflows for team efficiency - Use clear documentation and expectations - Resolve issues quickly using data and feedback

Consultant, Advanced Technologies, Antitrust Remote: Work from Home Full-Time locations New York, NY Kansas City, KS Tampa, FL Atlanta, GA Washington, DC time type Full time Job Description: Position Summary   Epiq’s Advanced Technologies Consultants assist clients with their Antitrust compliance needs through the use of advanced analytics, primarily machine learning and generative AI. Working closely with the Associate Director and the larger Antitrust practice group, the Consultant will advise clients on defensible workflows and serve as a subject matter expert for the application of machine learning and/or generative AI tools to data sets. The Consultant will work closely with Client Services and Document Review Services to ensure overall success and will coordinate with many internal resources, including Sales, Client Services, Managed Review, and Information Technology. The Advanced Technologies Consultant must be able to deliver on multiple projects concurrently.  Evening and weekend work is to be expected around project deadlines and other fast-moving projects (e.g., Second Requests).   Primary Responsibilities:   - Serves as subject matter expert on the use of predictive coding (TAR 1.0 and 2.0) and AI for compliance with regulatory requests, investigations, and litigation. - Works independently through challenges and roadblocks with creative problem solving but collaborates within the larger Global Investigations Practice Group team - Consults with external stakeholders to determine appropriate analytics tools, workflows, and required deliverables. - Creates models in Epiq AI ("EAI"), Relativity aiR, and Relativity Active Learning with proficiency in developing the models and advise on use-case scenarios - Develops prompts/instructions for AI tools (chat and classification) - Articulates statistical measurements and considerations to varying levels of technically proficient clients (written and oral communication) - Remains abreast of changes in the regulatory environment that impact compliance - Demonstrates understanding of the eDiscovery lifecycle with the ability to identify headwinds for the AI processes and critical path for review and production - Drafts recommended protocols and respond to regulatory specification requests - Documents and transfers all applicable knowledge to the Managed Review and Client Services teams to aid in efficient technology assisted review workflows - Maintains subject matter expertise through continued education and certifications in the analytics platforms deployed by Epiq - Mentors colleagues and serve as internal subject matter expert to broaden Epiq’s analytics knowledge - Pursues opportunities for thought leadership, through speaking roles and authorship - Occasionally supports business development activities through demonstrations, training, and client presentation or meeting attendance in a pre-sales capacity   Required and Preferred Qualifications:   - Most clients prefer EST Time Zone hours of availability - Bachelor’s degree (advanced degree, such as JD or MBA, preferred) - Second Request (DOJ or FTC) experience strongly preferred - Eastern time zone availability (strongly preferred) - Minimum 5 years of client-facing experience in an eDiscovery capacity - Proficiency in Relativity (Server or RelativityOne) and the administration of document review databases generally (certification preferred) - Experience with Technology Assisted Review utilizing machine learning and/or GenAI tools for eDiscovery - Strong understanding of Large Language Models - Experience crafting prompts for LLMs (Copilot, Claude, Gemini, Harvey, et al.) and evaluating responses to fine tune results - Familiarity with Relativity Active Learning, Reveal AI, Brainspace, or other similar TAR/AI tools used to reduce data volumes and organize data for review (certification preferred) - Proficiency with Microsoft O365 - Power BI, Python, SQL experience preferred - Skill for synthesizing complex solutions into cogent explanations - Exceptional verbal and written communication - Excellent issue-spotting and problem-solving - Willingness to go above and beyond client expectations   #LI-TP1   The Compensation range for this role is 110,000 to 130,000 USD annually and may be eligible for an annual bonus.     Your specific salary will be determined based on several factors:   - Location-based market rate for the role - Your abilities in relation to the job specification - Performance during screening and interview - Pay parity with the wider team in the considered location     Epiq Leadership Compass   Fosters Relationships & Collaboration Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success. - Build trust-based partnerships - Nurture long-term relationships - Remove collaboration barriers - Celebrate cross-team success   Engages & Influences Inspires action and alignment through clear communication, purposeful influence, and a compelling vision. - Use storytelling to build buy-in - Align communication with organizational goals - Guild alignment through strong engagement   Maximizes Performance Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals. - Use data to identify improvement opportunities - Make informed decisions - Align team goals with boarder strategy - Empower teams to manage their own goals - Translate vision into clear priorities - Prepare for disruptions with strong change management   Achieves Operational Success Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution. - Improve workflows for team efficiency - Use clear documentation and expectations - Resolve issues quickly using data and feedback

Title: Senior Document Production Specialist Location: Houston, New York City, Los Angeles, San Francisco/Palo Alto, Washington DC or Nashville United States Job Description: Opensity Solutions is seeking a Senior Document Production Specialist to join the team supporting an AmLaw 100 client. Senior Document Production Specialists possess a desire to test new word processing software and the ability to provide training and mentorship to Document Specialists and clients. This position will work Friday to Monday 7:00a.m to 6:00p.m. Candidates will work from home but must live within 50 miles of Houston, New York City, Los Angeles, San Francisco/Palo Alto, Washington DC or Nashville. Essential Job Responsibilities: - Create, revise, reformat, and convert documents using various support software including Microsoft Office applications, PDF editing tools, and transcription software - Prepare and edit complex documents, spreadsheets, charts - Provide coordination and administrative support for special projects - Efficient handling of time sensitive and confidential materials - Perform document diagnostic activities related to troubleshooting documents inconsistencies - Create and/or revise work product using direct keyboard entry, scanner or electronic conversion methods of input; transcribes audio and digital dictation including deposition transcripts as required - Spell check, proofread and/or cross-check documents to ensure accuracy and completeness - Maintain up-to-date knowledge of specialized applications and upgrades in order to achieve maximum efficiency and productivity with the Document Services applications - Provide feedback and insight into each team member’s performances when requested - Promote and encourage teamwork, confidence, and positive attitudes - Provide directions, instructions, and guidance to the team Qualifications & Characteristics: - HS Diploma or GED - 3+ years working in document production in an outsourcing or legal industry environment - Ability to learn the responsibilities listed above through a combination of in-person training, remote training, and self-guided learning - Strong initiative required; ability to work independently with minimal direct supervision - Working knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint) - Experience working with Adobe Acrobat or Kofax for the manipulation of PDF files a plus - Excellent skills in spelling, grammar, punctuation, sentence structure and proofreading - Ability to organize and prioritize multiple assignments - Ability to excel under pressure within established timeframe and provide quality work product - Possess strong communication, interpersonal, teamwork and customer service skills The Compensation range for this role is up to 32.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. This position is part of the Opensity Solutions team. Opensity is a technology‑enabled managed services organization that helps leading law firms and professional services organizations modernize how their operations run. We bring together talented people, innovative technology, and integrated services to create scalable, efficient environments where teams can do their best work and grow their careers. It is Opensity’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Opensity’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition, Opensity will take affirmative action for minorities, women, covered veterans and individuals with disabilities.

Transcript Coordinator remote type Hybrid: Work in Office Part-Time locations AUS-Brisbane-141 Queen Street time type Full time job requisition id R0033842 The primary duty of the Transcription Coordinator (TC) is to ensure transcript is accurately typed, finalized, and delivered to clients in accordance with the production schedule and style guides. All TCs will form a team working closely together in conjunction with the Transcription Manager/Practice Manager to allocate transcribers (typists) and manage the various jurisdictions for daily and delayed transcripts. TCs will be required to cross-train on various jurisdictions and may be involved in projects pertaining to transcription. Essential Job Responsibilities - Liaise with Transcription Manager/Operations Manager and other TCs for jurisdiction assignment - Assist with transcriber allocations and reallocations for same day and delayed transcription work for various jurisdictions are required (liaising with other TCs and Transcription Manager/Operations Manager) - Merge, produce, finalize and deliver transcripts in accordance with client and business quality KPIs - Ad-hoc set up transcript orders for transcription and production - Create necessary directories prior to commencement of transcript assignments - Maintain delivery information for transcript orders - Maintain overview of various email accounts/distribution groups - Provide transcribers with relevant job information - Deliver transcripts to clients via a variety of methods - Audio check indistinct and inaudible notations in transcripts - Audio check transcripts created from poor audio or audio with poor speakers - Ad-hoc transcription as required - Provide transcript billing information to the Operations Manager/Administration Team - Participate in projects on an ad-hoc basis - Conduct quality assessments for transcribers as directed by the Operations Manager and Quality Assurance Lead Analyst - Participate in transcriber training as necessary - Assist Transcription Manager with any duties necessary - Act as 2IC to Transcription Manager, providing cover in absence - Maintain close communication with Monitoring team - Maintain daily contact with Transcribers via a variety of methods such as email and instant messaging - Ensure communications are clear, concise, and in line with business requirements - Foster and promote a safe and healthy work environment, maintaining safe work practices at all times, and to work within and comply with Company safety policies and procedures - Ability to work outside standard business hours if required Qualifications & Characteristics - Collaborative team member - Strong communicator - Attention to detail - Customer focused - Strong English skills, both written and verbal - High school graduate - Six months to one year basic office administration Your specific salary will be determined based on several factors: - Location-based market rate for the role - Your abilities in relation to the job specification - Performance during screening and interview - Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Epiq Leadership Compass Fosters Relationships & Collaboration Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success. - Build trust-based partnerships - Nurture long-term relationships - Remove collaboration barriers - Celebrate cross-team success Engages & Influences Inspires action and alignment through clear communication, purposeful influence, and a compelling vision. - Use storytelling to build buy-in - Align communication with organizational goals - Guild alignment through strong engagement Maximizes Performance Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals. - Use data to identify improvement opportunities - Make informed decisions - Align team goals with boarder strategy - Empower teams to manage their own goals - Translate vision into clear priorities - Prepare for disruptions with strong change management Achieves Operational Success Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution. - Improve workflows for team efficiency - Use clear documentation and expectations - Resolve issues quickly using data and feedback

Transcriber remote type Hybrid: Work in Office Part-Time locations AUS-Brisbane-141 Queen Street time type Full time job requisition id R0033837 Transcribers are responsible for the accurate and timely production of transcript in various styles and formats, utilizing a variety of audio types and production and research tools. Transcripts must be produced in accordance with contractual and client-driven deadlines with a focus on quality and accuracy. Productivity levels, as directed by the business, must be maintained at all times. Transcribers must maintain clear communication with colleagues via various channels and must work collaboratively with other Court Reporting teams to facilitate the successful delivery of service to our clients. Transcribers are responsible for undertaking the requisite research to ensure the accuracy of their transcript, utilizing any available supporting information and maintaining glossaries for all work produced. All Transcribers are subject to quality and productivity assessments and are responsible for actioning any feedback provided Essential Job Responsibilities - Produce high quality transcript in accordance with delivery deadlines - Proofread all transcripts prior to submission - Utilize all available supporting information to ensure accurate transcription - Ensure glossaries are kept up to date - Undertake cross-training on a variety of jurisdictions as directed by the business - Maintain familiarity with various audio playback platforms such as Liberty, FTR, VIQ - Maintain familiarity with all production tools (TOPS/macros, etc.) - Maintain productivity levels as directed by the business - Maintain close communication with other transcribers and Transcript Manager/Coordinator - Maintain close communication with Monitoring team, providing constructive feedback on audio quality/logs when necessary - Action any feedback provided by the QA Lead Analyst or Transcript Manager in relation to quality or productivity - Participate in ad-hoc projects - Partake in periodic performance reviews with Transcript Manager - Partake in annual security and compliance training - Ability to work outside standard business hours if required - Ensure communications are clear, concise, and in line with business requirements - Foster and promote a safe and healthy work environment, maintaining safe work practices at all times, and to work within and comply with Company safety policies and procedures Qualifications & Characteristics - Typing speed minimum of 75 wpm - Excellent English vocabulary and grammar skills - Good general and local knowledge - Exceptional hearing and comprehension - Computer literate - Collaborative team member - Flexibility and responsiveness - Attention to detail - High school graduate - Six months to one year basic office administration Your specific salary will be determined based on several factors: - Location-based market rate for the role - Your abilities in relation to the job specification - Performance during screening and interview - Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Epiq Leadership Compass Fosters Relationships & Collaboration Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success. - Build trust-based partnerships - Nurture long-term relationships - Remove collaboration barriers - Celebrate cross-team success Engages & Influences Inspires action and alignment through clear communication, purposeful influence, and a compelling vision. - Use storytelling to build buy-in - Align communication with organizational goals - Guild alignment through strong engagement Maximizes Performance Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals. - Use data to identify improvement opportunities - Make informed decisions - Align team goals with boarder strategy - Empower teams to manage their own goals - Translate vision into clear priorities - Prepare for disruptions with strong change management Achieves Operational Success Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution. - Improve workflows for team efficiency - Use clear documentation and expectations - Resolve issues quickly using data and feedback

Title: National Records Manager Hybrid: Work in Office Part-Time locations - San Francisco, CA - New York, NY - Los Angeles, CA - San Diego, CA - Washington, DC time type Full time Job Description: It's fun to work at a company where people truly believe in what they are doing! We're seeking a dynamic leader to oversee Records and Information Governance (IG) operations across multiple client sites nationwide. This role ensures consistent implementation of firm-wide IG initiatives, drives operational excellence, and fosters strong client relationships. Hybrid position that will require a minimum of 3-4 days per week in the office. What You'll Do - Lead and manage IG and Records teams across multiple offices. - Partner with Enterprise Account Director to achieve revenue goals, control costs, and deliver exceptional client service. - Develop and implement training programs to support staff growth and performance. - Serve as the primary point of contact for client issues and relationship management. - Develop Standard Operating Procedures, Oversee Audits, to ensure compliance with firm implemented IG policies. - Prepare monthly reports and assist with annual business reviews. What We're Looking For - Experience: 5+ years in Records & Information Management (RIM) or IG, in a legal environment. - Experience: 2+ years of direct supervisory experience - Skills: Strong leadership, communication, and organizational skills; ability to write SOPs and share best practices. - Technical Knowledge: Familiarity with RIM/IG software (FileTrail, LegalKEY, iManage Records Manager) and Document Management Systems (iManage/FileSite, NetDocs). - Education: Bachelor's degree preferred but not required - Ability to travel as needed; both regionally and nationally - Ability to lift or move 40 lbs. or greater - Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs. - Ability to walk, bend, kneel, stand or sit for an extended period of time Why Join Us? - Work with a cross-functional team of IG experts, operations, and technology professionals. - Opportunity to shape and standardize IG practices across a national footprint. - Collaborative culture focused on excellence and client satisfaction. The Compensation range for this role is 85,000 to 125,000 USD per year and may be eligible for an annual bonus. Actual compensation within that range will be highly dependent upon the individual's location, skills, experience, and qualifications This position is part of the Opensity Solutions team. For Information on Opensity's benefits please visit opensitybenefits.com. Opensity is a technology‑enabled managed services organization that helps leading law firms and professional services organizations modernize how their operations run. We bring together talented people, innovative technology, and integrated services to create scalable, efficient environments where teams can do their best work and grow their careers. It is Opensity's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Opensity's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition, Opensity will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Opensity is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Opensity will consider for employment qualified applicants with arrest and conviction records.