Epiq Global logo
Epiq Global

Epiq Global provides government agencies, financial institutions, corporations, and law firms across the world with high-quality legal services. Headquartered in New York, New York

Client Services Project Manager

Location

Oregon + 7 moreAll locations: Oregon | New York | Illinois | Missouri | Florida | Kansas | District Of Columbia | Arizona

Posted

12 days ago

Salary

$90K - $115K / year

Seniority

Lead

No structured requirement data.

Job Description

Client Services Project Manager

Epiq Global

Client Services Project Manager Remote: Work from Home Full-Time USA-Beaverton-OR-10300 SW Allen New York, NY Chicago, IL Kansas City, MO Tampa, FL Kansas City, KS Washington, DC Phoenix, AZ Full time R0034413 At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale. Job Description: Job Responsibilities: Project Leadership: - Manages projects from initiation through delivery by aligning with client objectives, internal standards, and resource plans, while translating client or court requirements into actionable solutions. Client Engagement: - Serves as a trusted liaison for client engagements, managing expectations, resolving issues, and supporting long-term success. - Participate in consultative discussions and coordinate cross-functional support to ensure project alignment and integrated service delivery. Team Management: - Provides mentorship and foster collaboration by coaching team members, modeling leadership, and coordinating cross-functional efforts to ensure strong performance and seamless project delivery. Process Improvement: - Supports root cause analysis and continuous improvement by identifying and resolving recurring issues, incidents, and escalated events that impact operations, service quality, or client obligations. - Contributes to refining standard operating procedures and best practices across all process improvement areas. Financial Oversight: - Manages project forecasting, budgets, billing, and reporting using Epiq-approved platforms, while ensuring fiscal responsibility and supporting business reviews through client health reports and status updates. - Demonstrates adaptability to internal and external systems, leveraging project management technologies to streamline workflows and support project goals Job Requirements: Required Qualifications: - 5+ years project management experience total; - For External Candidates - At least 2+ years of legal admin, paralegal, settlement experience preferred - Bachelor’s degree in Legal Studies, Business Administration, or a related field (or equivalent experience.) - Demonstrated success managing multiple complex projects and client relationships concurrently. - Proficiency in Microsoft Office and project management platforms. - Experience mentoring or managing team members. - Familiarity with data workflows and document review processes. Key Skills: - Project Leadership - Client Relationship Management - Cross-Functional Collaboration - Consultation - Financial Acumen #LI-Remote The Compensation range for this role is $90,000 - $115,000 USD annually and may be eligible for an annual bonus. Your specific salary will be determined based on several factors: - Location-based market rate for the role - Your abilities in relation to the job specification - Performance during screening and interview - Pay parity with the wider team in the considered location Fosters Relationships & Collaboration Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success. - Build trust-based partnerships - Nurture long-term relationships - Remove collaboration barriers - Celebrate cross-team success Engages & Influences Inspires action and alignment through clear communication, purposeful influence, and a compelling vision. - Use storytelling to build buy-in - Align communication with organizational goals - Guild alignment through strong engagement Maximizes Performance Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals. - Use data to identify improvement opportunities - Make informed decisions - Align team goals with boarder strategy - Empower teams to manage their own goals - Translate vision into clear priorities - Prepare for disruptions with strong change management Achieves Operational Success Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution. - Improve workflows for team efficiency - Use clear documentation and expectations - Resolve issues quickly using data and feedback

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