Enova International

Title: Lead, Lending Operations & Partnerships (Hybrid) Location: New York, NY We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid #LI-Hybrid About the role: We are seeking a detail-oriented and relationship-driven Lending Operations Lead to serve as the critical bridge between our sales team and our network of external lending partners. As we expand our Go-To-Market strategy to better serve US-based small businesses that may not fit our core products, you will manage the end-to-end operational flow of our lending marketplace. Your mission is to ensure every loan application is complete, accurately matched to the best external partner, and processed with maximum speed and efficiency to lower our CAC and provide a seamless experience for our customers. Responsibilities: - Loan Processing & Submission Management: - File Verification & Quality Control: Perform meticulous "desk reviews" of loan applications to ensure all documentation (bank statements, tax returns, credit reports, etc.) is complete and meets specific partner "buy box" requirements. - Intelligent Lender Matching: Act as a subject matter expert on the credit policies of 8–10 external lending partners, routing files to the lender most likely to fund the specific SMB profile. - Partner Submission & Liaison: Manage the formal submission process and serve as the primary point of contact for external underwriting teams, resolving issues to drive loans toward approval. - Pipeline Management: Track files through the sales cycle, providing real-time updates to internal teams and identifying bottlenecks to maintain high pull-through rates. - Stakeholder Collaboration & Knowledge Management: - Lender Requirement Advocacy: Translate complex lender criteria into clear internal "buy boxes" and training materials for Sales and Product teams. - Standardized Knowledge Hub: Maintain a real-time "Lender Playbook" and repository (within Salesforce or a shared workspace) to ensure internal teams have access to current guidelines, pricing, and protocols. - Market Insight Briefings: Lead regular "Marketplace Rhythms" to update stakeholders on partner performance, submission quality trends, and shifts in the competitive landscape. - Strategic Analysis & Trend Identification: - Trend Identification & Reporting: Monitor and report on shifts in external lender behavior, such as changes in interest rates, credit appetite, or new alternative data requirements (e.g., shifts toward real-time cash flow or digital adoption metrics). - Feedback Loop Management: Analyze data from rejected files to identify underserved SMB segments, providing insights to the Product team to influence future partnership scouting and product development. - Standardized Knowledge Hub: Maintain a centralized, real-time "Lender Playbook" within Salesforce or a shared workspace (like Miro or a modern Intranet), ensuring all internal teams have access to up-to-date partnership intelligence. Requirements: - Demonstrated experience in commercial or consumer loan processing, documentation, or underwriting practices. - Ability to evaluate balance sheets, income statements, and tax returns to assess the financial health and eligibility of an SMB. - High comfort level with Loan Origination Systems (LOS), CRM platforms (Salesforce), and advanced Microsoft Excel skills for data entry and tracking. - Exceptional organizational skills with a focus on accuracy in data verification and file integrity. - Strong verbal and written communication skills to advocate for files with partner underwriters and collaborate with high-energy sales teams. - Proven ability to learn new credit policies quickly and adapt to changing partner requirements in a fast-paced environment. Compensation: The budgeted annual salary range for this position is $85,000 to $130,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here. Benefits & Perks: - Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results. - Health, dental, and vision insurance including mental health benefits - 401(k) matching plus a roth option (U.S. Based employees only) - PTO & paid holidays off - Sabbatical program (for eligible roles) - Summer hours (for eligible roles) - Paid parental leave - DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova) - Employee recognition and rewards program - Charitable matching and a paid volunteer day…Plus so much more! About Enova Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here. It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law.

Title: Creative & Design Operations Lead (Hybrid) Location: Chicago, IL Job Description: We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the Role: This is a high-ownership role at the center of how Enova Studios operates. We're rapidly evolving and want an operations leader who knows how to bridge Creative Ops and DesignOps, owning the systems, tools and processes that keep creative production and product/UX design moving. You’ll work in close partnership with the Head of Studios to set priorities, surface risks and drive the operational roadmap. You'll be the connective tissue between Studios and the broader business, leading cross-functional conversations and managing vendor relationships in ways that build visibility for the work and the people behind it. About Enova Studios Enova Studios is the in-house creative agency for Enova's small business and consumer lending brands: OnDeck, CashNetUSA, NetCredit, Simplic and more. We bring Creative, Content, Code and UX capabilities together under one roof. Leveraging deep brand knowledge, cross-functional relationships and strategic context, we turn customer insights into work that drives real results. About you Are you the kind of person who looks at a broken process and sees a design solution? Do you know the difference between a sprint and a production cycle and when each one applies? If you're energized by building smarter systems and helping creative and design teams do their best work, this role could be a great fit. You know how creative and design teams work — the rhythms, the handoffs, the places where things quietly fall apart. You know how to build systems that hold. You're organized without being rigid. You're comfortable holding the line with stakeholders when the process calls for it and just as comfortable rolling up your sleeves when the team needs it. What you'll Do You'll own the operational infrastructure and execution of Enova Studios: reporting, traffic, tools, process and vendor management. You’ll build the systems and visibility that keep the team running, growing and accountable for results. Objectives: - Work is organized, moving and unblocked across all Studios capabilities - Leadership has clear visibility into project status and operational health - Studios runs on a connected, well-maintained tool stack that account for marketing and product/UX design workflows alike - External relationships are well-managed and held to Studios standards - Studios is always looking at what's next in tools and AI, not just what's working now Responsibilities: - Build and maintain dashboards that surface the true state of work and inform decision-making. - Own end-to-end traffic management: ensuring work is captured, prioritized, resourced and tied back to measurable impact - Partner with Studios managers on workflow, capacity and accountability so the team stays focused on execution - Step in as project manager on larger initiatives, comfortable running a sprint or a traditional project depending on what the work requires - Serve as primary administrator of Asana and lead integration across the Studios tool stack, owning configuration, automations and ongoing optimization - Asana, Jira, Slack, PageProof, Claude and others - Own SOPs, workflows and escalation paths, applying a design thinking approach to continuously improve how work moves - Own vendor relationships including SOW management, vetting and renewals, holding partners accountable to Studios standards Requirements - 8+ years of experience in creative and/or design operations, ideally within a tech, fintech or agency environment - Deep proficiency with Asana and Jira, with a track record of building workflows that teams actually use - Proven experience operating across both Creative Ops and DesignOps functions, with an understanding of where they overlap and where they diverge - Deep understanding of both UX/product design and creative workflows (discovery, prototyping, testing, agile sprints) and traditional creative production cycles - Agile or scrum certification is a plus, with experience in applying velocity-based thinking to creative and design output - Demonstrated experience using AI and automation to improve operational workflows - Strong communication skills with the ability to adapt your approach for different audiences and situations - A collaborative, human-centered approach to problem-solving - Experience managing vendor relationships and external agencies - Familiarity with creative and design tools including Figma, Adobe Creative Suite and review/approval platforms e.g. PageProof Compensation - The budgeted annual salary range for this position is $80,000 - $114,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here. #BI-Hybrid #LI-Hybrid #LI-FB1 Benefits & Perks: - Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results. - Health, dental, and vision insurance including mental health benefits - 401(k) matching plus a roth option (U.S. Based employees only) - PTO & paid holidays off - Sabbatical program (for eligible roles) - Summer hours (for eligible roles) - Paid parental leave - DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova) - Employee recognition and rewards program - Charitable matching and a paid volunteer day…Plus so much more!

Title: Salesforce Team Lead (Hybrid) Location: Chicago, IL Job Description: We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the Role We are looking for a Salesforce Team Lead to guide a high-impact team in delivering scalable, reliable platform capabilities. Reporting to the Engineering Leader, you will bridge the gap between business strategy and technical execution by partnering with Sales, Marketing, and Product stakeholders. This is a people-management-first role. While a technical background in Salesforce is a significant advantage, your primary focus will be leadership, delivery management, and strategic stakeholder partnership. Responsibilities: - Lead & Develop: Coach a team of Salesforce engineers and admins, fostering a culture of growth, autonomy, and high performance. - Drive Delivery: Act as a force multiplier by removing roadblocks, clarifying decision-making, and refining execution processes. - Strategic Roadmapping: Partner with cross-functional leaders to align Salesforce investments with company-wide operating priorities. - Manage Execution: Oversee planning, estimation, and prioritization; balance "speed-to-market" with long-term architectural health and data quality. - Operational Excellence: Ensure disciplined practices around design reviews, release readiness, and incident retrospectives. - Cross-Functional Collaboration: Serve as the escalation point for complex integrations and end-to-end solutions spanning Salesforce and adjacent systems. Requirements: - 3+ years of formal people management experience with a proven track record of developing talent. - 5+ years of experience delivering enterprise applications (Salesforce ecosystem preferred) and managing complex integrations. - Expertise in project management—specifically scoping ambiguous work, managing dependencies, and adapting to evolving requirements. - Ability to translate complex technical concepts for business leaders and influence decisions across Sales, Marketing, and Engineering. - The ability to guide architectural discussions and technical direction without needing to be the primary "hands-on" developer. - Comfort incorporating AI-assisted development tools into day-to-day engineering workflows (coding, testing, debugging, or documentation) Compensation: The budgeted annual salary range for this position is $116,000 to $160,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here. Benefits & Perks: - Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results. - Health, dental, and vision insurance including mental health benefits - 401(k) matching plus a roth option (U.S. Based employees only) - PTO & paid holidays off - Sabbatical program (for eligible roles) - Summer hours (for eligible roles) - Paid parental leave - DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova) - Employee recognition and rewards program - Charitable matching and a paid volunteer day…Plus so much more! About Enova Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here. It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.

Title: Software Engineer - Product Consumer Location: Chicago, IL United States Hybrid Job Description: We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the role: As a Software Engineer on our Consumer Product team, you will take ownership of the development of our systems and applications. You will team up with technical and business stakeholders, advocate for a high quality codebase, and eliminate roadblocks. You'll also enhance our collaborative environment by supporting the engineers on your team through mentorship and knowledge sharing. We're excited about you if you have: - 2+ years of experience in a full stack development role - Proficiency in one or more object-oriented programming languages. - The ability to solve complex problems in more than one language, and know why one of them is better. - Expertise with building software features, enterprise architecture, and API integration to facilitate first in class software. - Project management skills, specifically the ability to oversee projects end-to-end, estimate work, and break up problems into deliverable parts. - Deployed multiple web applications from a full-stack perspective. - Experience collaborating with product managers to plan and scope products iteratively. - Comfort incorporating AI-assisted development tools into day-to-day engineering workflows (coding, testing, debugging, or documentation) - A Bachelor's degree in Computer Science, Engineering or equivalent experience. Compensation: This position includes various levels within our career ladder. The actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the ranges shown. Budgeted annual salary ranges: Software Engineer I: $68,000 - $90,000 Software Engineer II: $84,000 - $110,000 Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here. Benefits & Perks: - Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results. - Health, dental, and vision insurance including mental health benefits - 401(k) matching plus a roth option (U.S. Based employees only) - PTO & paid holidays off - Sabbatical program (for eligible roles) - Summer hours (for eligible roles) - Paid parental leave - DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova) - Employee recognition and rewards program - Charitable matching and a paid volunteer day…Plus so much more! About Enova Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossusplatform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks-in order to create accessible credit for millions. Being a values-driven organization is at the core of Enova's success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova's values and culture here.

Marketing Specialist, Direct Mail (Hybrid) Chicago, IL We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the role: Enova is seeking a data driven Marketing Specialist for the Small Business Direct Marketing team. This role will play a critical role in our growth strategy, focused on acquiring and retaining customers through Direct Mail marketing. In this role, you will drive the success of the Small Business direct mail programs by managing data flows, campaign schedules, and performance reporting. Your work will optimize campaigns, enhance targeting strategies, and collaborate with vendors and cross-functional teams Responsibilities - Manage day-to-day execution of Small Business acquisition and portfolio direct mail programs, including data flows, performance reporting, campaign scheduling, and cost tracking. - Implement and monitor creative/targeting testing strategies, reporting performance to key stakeholders. - Track and optimize campaign performance, recommending growth strategies and identifying data trends to inform decisions. - Collaborate with external suppliers, including data and print vendors. - Work cross-functionally with departments like BI/DS and marketing analytics to develop and maintain reporting and drive the overall success of programs. Requirements - 2+ years of experience in Marketing or Business roles (e.g., Strategy, Planning, Operations). - Self-starter and problem solver with critical thinking skills to improve processes and campaign performance. - Demonstrates exceptional attention to detail, ensuring accuracy and consistency across all campaigns.  - Strong analytical skills with experience in data analysis to identify trends and make recommendations; proficiency in Excel and visualization tools Microstrategy or Tableau is preferred. - Excellent project management skills with the ability to create, follow, and communicate timelines effectively. - Proven ability to communicate, collaborate, and influence across multiple functional teams (e.g., Strategy & Operations, Analytics, Creative Teams, Vendor Partners). - Strong presentation skills with a track record of presenting complex ideas and data driven findings to key stakeholders  - Creative thinker capable of generating innovative solutions to customer challenges. Nice to Have - Experience with SQL. - Knowledge of credit bureaus or CRA. - Background in financial services. - Experience in direct marketing. Compensation: The budgeted annual salary range for this position is $56,000-83,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here. #LI-Hybrid #BI-Hybird #LI-FB1 Benefits & Perks: - Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results. - Health, dental, and vision insurance including mental health benefits - 401(k) matching plus a roth option (U.S. Based employees only) - PTO & paid holidays off - Sabbatical program (for eligible roles) - Summer hours (for eligible roles) - Paid parental leave - DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova) - Employee recognition and rewards program - Charitable matching and a paid volunteer day…Plus so much more! About Enova Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.  Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here.  It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.

Website Analytics Specialist (Hybrid) Chicago, IL We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.  About the Role: As a Website Analytics Specialist, problem-solving, self-directing, and action-oriented thinkers are required. You will be responsible for improving website performance by monitoring key conversion funnels, managing our website analytics tracking and tag management, creating reporting in Adobe Analytics and other tracking tools, running conversion optimization tests, maintaining our marketing website content and executing SEO/AEO tactics. The role will be focused on supporting our CashNetUSA brand and does not include direct supervisory responsibilities.  If you’re looking to join a leading Chicago fintech with a data-driven, test-and-learn culture, this could be the perfect role for you. We’re looking for someone ready to turn insights into impact for the CashNetUSA brand. Responsibilities: - Monitor, assess, and report on website and funnel performance. Provide weekly reporting updates and data-driven recommendations to marketing leadership and other key executives. - Stay at the forefront of the evolving search and LLM landscapes by integrating AEO strategies into the overarching digital roadmap. - Analyze visitor segments and traffic trends for optimization and content opportunities.  - Work with our internal creative team to manage and maintain our marketing website. - Create and maintain Adobe Analytics reporting for the marketing team and help the marketing team investigate and troubleshoot conversion issues.  - Partner with cross-functional teams to test UI and UX enhancements to improve the customer application flow. - Develop and optimize landing pages and conversion funnel A/B tests to increase conversion rates.  - Manage implementation of SEO initiatives (manage agency partnerships, work with internal creative teams to optimize website, track rankings and performance, etc.). Requirements: - 5+ years of experience in digital marketing, UX, marketing analytics, SEO, or related fields.  - Have strong web analytics skills with extensive experience using Google Analytics, Adobe Analytics, Hotjar, Ahrefs, Semrush or similar web analytics tools.  - Have experience managing implementation and administration of Google Analytics, Adobe Analytics or similar web analytics tools.  - Have experience with website and tag management (Google Tag Manager, Adobe Launch, etc.), and basic HTML knowledge (CSS and other coding is a plus)  - Have experience designing and running A/B tests through tools such as Optimizely or Adobe Target. - Basic understanding of SEO strategy and HTML.  - Strong analytical and technical skills with experience in data analysis and visualization tools; SQL preferred.  - Excellent project management, communication, and collaboration skills, with a creative and problem-solving mindset. Compensation This position includes various levels within our career ladder. The actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the ranges shown. Budgeted annual salary ranges: - Marketing Associate: $68,500-$99,000 - Senior Marketing Associate: $75,600-$109,200 Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here. Benefits & Perks: - Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results. - Health, dental, and vision insurance including mental health benefits - 401(k) matching plus a roth option (U.S. Based employees only) - PTO & paid holidays off - Sabbatical program (for eligible roles) - Summer hours (for eligible roles) - Paid parental leave - DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova) - Employee recognition and rewards program - Charitable matching and a paid volunteer day…Plus so much more! About Enova Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.  Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here.  It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.

Internal Audit Manager (Hybrid) Chicago, IL We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the Role: As a key leader in our third line of defense, the Internal Audit Manager will drive a risk-based audit strategy that evolves with changes in the organization's strategic priorities and growth. You will oversee a portfolio of high impact audit areas covering regulatory, operational, financial, and emerging technology risks.   Beyond general oversight, you will champion agile audit methodologies and continuous monitoring to provide real-time insights to the Audit Committee. Reporting to the Head of Internal Audit, you will serve as a strategic change agent to drive continuous improvement within and outside the department. Responsibilities: - Leading end to end audit engagements, including complex integrated audits, and oversight of specialized third party co-source parties - Conducting an annual risk assessment process to capture critical risk areas and prioritize audit engagements that drive organizational value - Applying an agile audit approach to ensure the audit plan remains responsive to changes in risks while maintaining a high standard of precision and quality - Overseeing the testing of Internal Controls over Financial Reporting (ICFR) and ensuring alignment with evolving requirements and regulatory standards - Serving as an advisor to business leaders on risk management and internal controls to strengthen the organization’s control environment - Assisting with recruiting, mentoring, and developing a high-performing internal audit team, fostering a culture of technical proficiency and professional skepticism - Communicating audit results to senior leadership and monitoring the lifecycle of management’s action plans, ensuring timely and validated remediation of deficiencies  - Staying abreast of emerging risk trends and leading audit practices for application within the department’s audit strategy Requirements: - 6+ years of Public Accounting and/or Internal Audit experience, with a minimum of 2 years in a leadership/supervisory capacity  - CIA (Certified Internal Auditor) or CPA (Certified Public Accountant) required - CISA, CRMA (Certified Risk Management Assurance), or CRCM (Certified Risk Management Compliance) are highly preferred - Experience in financial services is required - Advanced knowledge of the IIA’s Global Internal Audit Standards  - Strong understanding of the regulatory environment for public companies and financial services industry - Hands-on experience with data analysis tools (SQL, Python, or advanced Excel Power Query) highly preferred - Proven track record of managing complex, multi-phase audits in fast-paced environments - Process oriented and ability to understand interdependencies between functions  - Skilled at building rapport with senior stakeholders to drive change - High proficiency and self-sufficiency in Microsoft Office applications (e.g. Word, PowerPoint, Advanced Excel) - Experience with AI productivity tools (e.g., ChatGPT, Gemini, Copilot) and a 'tech-forward' mindset toward learning new automation software Compensation:  The budgeted annual salary range for this position is $100,000 to $150,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here. #BI-Hybrid #LI-Hybrid #LI-FB1 Benefits & Perks: - Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results. - Health, dental, and vision insurance including mental health benefits - 401(k) matching plus a roth option (U.S. Based employees only) - PTO & paid holidays off - Sabbatical program (for eligible roles) - Summer hours (for eligible roles) - Paid parental leave - DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova) - Employee recognition and rewards program - Charitable matching and a paid volunteer day…Plus so much more! About Enova Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.  Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here.  It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.

Mentor and coach contact center representatives to enhance productivity and customer experience. Analyze performance metrics and provide actionable insights to improve team effectiveness and employee engagement.

Collections Support Specialist (Hybrid) Denver, CO We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid #LI-Hybrid About the role: As a Collections Support Specialist I, you will work as a vital member across the Small Business Payment Support P&L’s as you facilitate the team’s ability to protect and collect on our portfolios. You will work with the leadership of the Small Business Collection’s teams to ensure daily, weekly and monthly tasks are completed in a timely and accurate manner. Additionally, you will work with several departments to execute processes while constantly looking to build efficiencies and best practices. Responsibilities: - Manage the daily email case queue, ensuring timely assignment and resolution within 24–48 hours to meet service standards. - Oversee the full lifecycle of UCC filings and terminations while maintaining accurate, searchable, and auditable records within Salesforce. - Process and audit legal fees, defaults, wires, and write-offs, ensuring accurate system entry and transparent reporting. - Perform manual skip tracing and resolve data gaps using critical thinking to maintain accurate account information. - Maintain daily dialer metrics in Google Sheets and review, approve, and execute payments on a consistent schedule. - Support high-priority projects and administrative tasks while identifying opportunities to improve processes and drive efficiency. Requirements: - 1–3 years of administrative experience and Salesforce experience - Strong organizational skills with the ability to prioritize and work independently - Ability to quickly learn systems, processes, and procedures - High attention to detail and accuracy in all work - Proficiency in Excel, Google Sheets, Google Docs, and similar tools - Strong communication skills with the ability to collaborate with and present to leadership - A proactive mindset with a focus on improving processes and driving efficiencies Compensation: The budgeted hourly rate range for this position is $23.00 to $25.00. Actual rate will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include commission or bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here. Benefits & Perks: - Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results. - Health, dental, and vision insurance including mental health benefits - 401(k) matching plus a roth option (U.S. Based employees only) - PTO & paid holidays off - Sabbatical program (for eligible roles) - Summer hours (for eligible roles) - Paid parental leave - DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova) - Employee recognition and rewards program - Charitable matching and a paid volunteer day…Plus so much more!

Title: Operational Audit Associate (Hybrid) Location: Chicago, IL Job Description: We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the Role: The Operational Audit Associate oversees audits of third-party collection agencies, law firms, and the internal recovery team to ensure compliance with the FDCPA and other regulatory requirements. This role evaluates operational processes, inventory management, and collection practices through onsite and offsite audits. The auditor also monitors key controls and compliance areas such as dialing regulations, payment processing, dispute handling, licensing, and contract adherence while providing oversight and recommendations to strengthen operational performance and regulatory compliance. This role reports to the Lead, S&O. Responsibilities: - Conduct quarterly onsite and offsite audits of third-party collection agencies, law firms, and internal recovery operations to assess performance, operational processes, and regulatory compliance. - Audit inventory, accounts, and files forwarded to agencies to verify accuracy, completeness, and adherence to internal policies. - Review call recordings, written communications, and outbound collection activity (letters, emails, dialing, SMS, prerecorded messages, chat) to ensure compliance with the FDCPA and other applicable laws. - Evaluate key compliance and operational areas including dialing regulations, payment processing, disputes, settlements, payment plans, licensing, and contract adherence. - Identify deficiencies or non-compliant activities, document findings, and partner with agencies to implement corrective actions. - Prepare detailed audit reports and maintain records to support internal monitoring and regulatory reviews. - Collaborate with Compliance and Operations teams to stay current on regulatory requirements and industry best practices. - Provide recommendations to leadership regarding vendor performance, retention, or termination. - Conduct performance audits including liquidation rate analysis and improvement opportunities. Requirements: - Bachelor’s degree in Business or equivalent experience in collections at a creditor, lender, or collection agency/debt buyer. - 5–7 years of experience in collections operations, vendor management, or dialer strategy. - Experience in collections training, quality assurance, or compliance preferred. - Ability to identify audit findings, escalate issues appropriately, and manage relationships with agency or law firm leadership in a professional and assertive manner. - Strong written and verbal communication skills with the ability to collaborate across departments. - Proficiency in Microsoft Office and Google Suite. Compensation The budgeted annual salary range for this position is $72,000 to $104,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here. #BI-Hybrid #LI-Hybrid Benefits & Perks: - Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results. - Health, dental, and vision insurance including mental health benefits - 401(k) matching plus a roth option (U.S. Based employees only) - PTO & paid holidays off - Sabbatical program (for eligible roles) - Summer hours (for eligible roles) - Paid parental leave