Ennoble Care

• Create and maintain Job Posting through an Applicant Tracking System and across several Job Boards such as Indeed, Zip Recruiter, and Linked-In. • Initiate communication and follow-up with applicants for each job posting in a timely manner. • Represent the company in a positive manner during all interactions with applicants. • Review resumes and CVs for all applicants to determine qualifications for open positions. • Schedule and conduct phone screens for all qualified applicants. • Take detailed notes during each step of the recruitment process in the Applicant Tracking System. • Recommend, and schedule qualified applicants for all necessary interviews including frequent follow-up and touch points. • Act as liaison between management and applicants during the recruiting process. • Answer any questions from applicants pertaining to the hiring process/job duties/details on the company. • Create and send personalized hire offers to selected applicants. • Attend meetings with the team to develop and implement new recruitment strategies. • Provide weekly updates on the Recruitment Pipeline. • Ability to demonstrate Ennoble’s core values and performance principles of compassion, teamwork, respect, integrity, accountability, and quality service.

Role Description Ennoble Care is seeking an experienced Contract Healthcare Recruiter to work remotely and support various markets across the East Coast and the Midwest. The Contract Healthcare Recruiter is responsible for sourcing and recruiting Healthcare Providers, Registered Nurses, and administrative staff for open positions across all practices in multiple states. This position conducts initial screenings of applicants, schedules interviews with management, sends out offer letters, and keeps a database of all applicants. To be successful in this position candidates must have exemplary communication and people skills, as well as excellent time management and organizational skills. Job Duties - Create and maintain Job Posting through an Applicant Tracking System and across several Job Boards such as Indeed, Zip Recruiter, and Linked-In. - Initiate communication and follow-up with applicants for each job posting in a timely manner. - Represent the company in a positive manner during all interactions with applicants. - Review resumes and CVs for all applicants to determine qualifications for open positions. - Schedule and conduct phone screens for all qualified applicants. - Take detailed notes during each step of the recruitment process in the Applicant Tracking System. - Recommend, and schedule qualified applicants for all necessary interviews including frequent follow-up and touch points. - Act as liaison between management and applicants during the recruiting process. - Answer any questions from applicants pertaining to the hiring process/job duties/details on the company. - Create and send personalized hire offers to selected applicants. - Attend meetings with the team to develop and implement new recruitment strategies. - Provide weekly updates on the Recruitment Pipeline. - Ability to demonstrate Ennoble’s core values and performance principles of compassion, teamwork, respect, integrity, accountability, and quality service. Qualifications - 2-5 years’ experience in full cycle recruiting. - Knowledge of the Healthcare industry or desire to learn Healthcare. - Experience with high-volume recruiting is a plus. - Outstanding communication skills, orally and written. - Excellent people skills. - Proficiency in email, phone, and text messaging communication. - Excellent time-management skills and organizational abilities. - Ability to maintain and update data in multiple electronic databases. - Can create positive relationships when meeting others for the first time. - Ability to succeed in a fast-paced environment and adapt to change quickly. - Creative problem solver. - Strong computer skills including MS Office, and knowledge of a range of business software programs. Benefits - Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. - Paid Time Off - Paid Office Holidays - Paid Sick Time - 401(k) with up to 3% company match - Referral Program - Payactiv: pay-on-demand. Cash out earned money when and where you need it!

Role Description The Hospice Clinical Compliance & Audit Associate Director is responsible for oversight of hospice intake compliance and execution of comprehensive clinical audit activities across the organization. This role ensures documentation accuracy, regulatory compliance, and claim readiness through structured pre-bill reviews, targeted audits, and collaboration with clinical and operational teams. The position strengthens audit readiness, reduces financial risk, and supports revenue cycle efficiency while improving clinical documentation practices. Clinical Audit & Pre-Bill Review - Conduct pre-bill clinical chart audits to ensure compliance with Medicare hospice regulations - Validate documentation supporting terminal prognosis, eligibility, and level of care - Review face-to-face encounters, certifications, and recertifications - Identify and escalate compliance risks prior to claim submission Hospice Intake Oversight - Provide ongoing education and guidance to Intake teams on eligibility and documentation standards - Ensure eligibility criteria are clearly supported and documented - Partner with intake teams to resolve documentation gaps in real time External Audit Support - Perform focused pre-bill audits in preparation for and response to external audits - Monitor findings and identify trends requiring corrective action - Support preparation, response, and coordination for external audits (including TPE-related activity) Specialized Review Areas - Long Length of Stay (LLOS) reviews - General Inpatient (GIP) level of care review - Continuous Care and Respite documentation validation - Recertification technical and clinical reviews Compliance Monitoring & Reporting - Track audit outcomes and identify trends - Maintain audit tools and reporting mechanisms - Communicate findings to leadership Education & Performance Improvement - Translate audit findings into actionable feedback - Assist in development of education materials - Partner with clinical leadership to improve documentation Collaboration - Work closely with Compliance, Clinical, Revenue Cycle, and Intake teams - Support audit readiness - Promote a culture of compliance Qualifications - RN required - Bachelor’s degree preferred - 5+ years hospice experience - 3+ years compliance/audit experience Requirements - Pay: $80,000 per year Benefits - Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity - Paid Time Off - Paid Office Holidays - Paid Sick Time - 401(k) with up to 3% company match - Referral Program - Payactiv: pay-on-demand. Cash out earned money when and where you need it!

• Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system • Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes • Document all client communications (verbal or written) accurately • Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate • Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues • Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care’s patients, their family members, and partner facilities • Become skilled at using technology including secure email, telephone system, electronic medical records, etc. • Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications • Excellent customer service skills demonstrated by positive feedback from customers and patients • Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner

Role Description The Behavioral Health Care Coordinator/Scheduler plays a critical role in supporting the Collaborative Care Model (CoCM) by: - Coordinating patient appointments - Managing provider and Behavioral Health Care Manager (BHCM) schedules - Conducting patient outreach - Ensuring timely follow-up care This position serves as a central point of communication between: - Patients - BHCMs - Primary care providers - Psychiatric consultants - Caregivers - Community resources The ideal candidate is highly organized, detail-oriented, customer-service focused, and passionate about improving access to behavioral health services. Qualifications - High school diploma or equivalent - Minimum 1 year of scheduling, care coordination, healthcare administration, or customer service experience - Strong organizational and time management skills - Excellent verbal and written communication abilities - Proficiency with Microsoft Office and electronic health record systems - Ability to manage multiple priorities in a fast-paced environment Requirements - Experience in behavioral health, primary care, case management, care coordination, or population health (preferred) - Knowledge of the Collaborative Care Model (CoCM) (preferred) - Experience conducting patient outreach and engagement activities (preferred) - Associate or bachelor’s degree in healthcare administration, social services, psychology, or related field (preferred) Benefits - Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity - Paid Time Off - Paid Office Holidays - Paid Sick Time for all employees - 401(k) with up to 3% company match - Referral Program - Payactiv: pay-on-demand. Cash out earned money when and where you need it!

• Conduct pre-bill clinical chart audits to ensure compliance with Medicare hospice regulations • Validate documentation supporting terminal prognosis, eligibility, and level of care • Review face-to-face encounters, certifications, and recertifications • Identify and escalate compliance risks prior to claim submission • Provide ongoing education and guidance to Intake teams on eligibility and documentation standards • Ensure eligibility criteria are clearly supported and documented • Partner with intake teams to resolve documentation gaps in real time • Perform focused pre-bill audits in preparation for and response to external audits • Monitor findings and identify trends requiring corrective action • Support preparation, response, and coordination for external audits (including TPE-related activity) • Track audit outcomes and identify trends • Maintain audit tools and reporting mechanisms • Communicate findings to leadership • Translate audit findings into actionable feedback • Assist in development of education materials • Partner with clinical leadership to improve documentation • Work closely with Compliance, Clinical, Revenue Cycle, and Intake teams • Support audit readiness • Promote a culture of compliance

• Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system • Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes • Document all client communications (verbal or written) accurately • Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate • Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues • Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care’s patients, their family members, and partner facilities • Become skilled at using technology including secure email, telephone system, electronic medical records, etc. • Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications • Excellent customer service skills demonstrated by positive feedback from customers and patients • Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner

Role Description Ennoble Care is looking for a full-time LPN to work remotely on a weekend schedule in an administrative position. This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff, and patients to reach healthcare goals and keep the lines of communication open. As a care coordinator, you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families. Responsibilities: - Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system. - Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes. - Document all client communications (verbal or written) accurately. - Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate. - Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues. - Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care’s patients, their family members, and partner facilities. - Become skilled at using technology including secure email, telephone system, electronic medical records, etc. - Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications. - Excellent customer service skills demonstrated by positive feedback from customers and patients. - Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner. Equipment Operation: - Utilization of a computer, telephone, copy machine, and other office equipment as necessary. Qualifications - Must be a Licensed Practical Nurse (LPN). - Must be comfortable with speaking on the phone for large amounts of the day. - Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service. - Ability to take accurate notes to document each task in a timely manner. - Ability to multitask between different patients and workstreams while remaining organized and efficient with time. - Ability to thrive in a fast-paced environment. - Must be able to work from Saturday and Sunday 8:00am to 4:30pm (EST), as well as Monday, Tuesday, and Wednesday 9:30am to 6:00pm (EST). - Must be proficient in using a computer, including Outlook and other Microsoft Office programs. - Knowledge of basic healthcare terms, conditions, roles, and basic care principles is helpful. - Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis. Requirements - Starting Rate: $20.00 per hour. Benefits - Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. - Paid Time Off. - Paid Office Holidays. - All employees qualify for these benefits: - Paid Sick Time. - 401(k) with up to 3% company match. - Referral Program. - Payactiv: pay-on-demand. Cash out earned money when and where you need it! Company Description Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!

• The Authorization / Billing Coordinator is responsible for the timely billing and resolution of claims, with a focus on authorizations. • Verify insurance eligibility and benefits for new and current patients including Medicare, Medicaid and private insurance at beginning of each month. • Submit Medicaid documentation for Hospice enrollment and lock-in with all the formal NOE and Physician certification to the state Medicaid agency or its designated Portal. • Track authorization in the electronic medical record (EMR) system ensuring all clinical documentation meets payer requirements. • Act as a liaison between the clinical staff, billing, families, and insurance companies. • Follow up on pending authorizations and appeal denied claims. • Experience in Availity Portal and all commercial insurance portals to streamline eligibility verification, prior authorizations, and complete other secure administrative tasks. • Runs daily reports to identify authorization nearing expiration to proactively initiate extensions and Perform re-authorization and eligibility checks in a timely manner before the expiration of current approved hospice benefit periods.

• Recruit, hire, and onboard growth professionals (community liaisons) to build referral partnerships. • Develop comprehensive training programs for new and existing growth staff on services, target markets, and growth methodologies. • Implement performance management systems, including goal setting, regular coaching, and performance reviews. • Establish territory assignments and coverage models to optimize market penetration. • Build and maintain strategic relationships with regional health systems, medical groups, and enterprise clients. • Develop partnerships with Medicare Advantage plans, Medicaid managed care organizations, and commercial insurance providers. • Cultivate relationships with senior living communities, assisted living facilities, and continuing care retirement communities. • Establish connections with physician practices, specialty clinics, and hospital discharge planning teams. • Represent Ennoble Care at regional healthcare conferences, medical society meetings, and industry events. • Oversee growth reporting and analytics functions with support from the data analytics team. • Utilize key performance indicators (KPIs) and dashboards to track marketing team performance, pipeline health, and conversion rates. • Analyze market trends, referral patterns, and competitive intelligence to inform strategic decisions. • Create regular reporting cadences for executive leadership on growth performance, market opportunities, and growth projections. • Implement CRM systems and growth tracking tools to optimize lead management and follow-up processes. • Drive consistent achievement of quarterly and annual revenue targets for the region. • Recommend pricing strategies and contract structures that ensure profitable growth. • Monitor market trends, competitive landscape, and customer feedback to inform strategic decisions. • Collaborate with clinical leadership to ensure service delivery capabilities align with growth commitments. • Partner with Clinical Operations to ensure seamless service delivery and client satisfaction. • Work closely with Marketing to develop lead-generation campaigns and growth-enablement materials. • Coordinate with Finance on contract terms, pricing models, and revenue recognition. • Collaborate with Quality and Compliance teams to maintain regulatory adherence and clinical standards.