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To Care Is An Honor
Behavioral Health Care Coordinator / Scheduler
Location
United States
Posted
38 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Behavioral Health Care Coordinator / Scheduler
Ennoble Care
Role Description The Behavioral Health Care Coordinator/Scheduler plays a critical role in supporting the Collaborative Care Model (CoCM) by: - Coordinating patient appointments - Managing provider and Behavioral Health Care Manager (BHCM) schedules - Conducting patient outreach - Ensuring timely follow-up care This position serves as a central point of communication between: - Patients - BHCMs - Primary care providers - Psychiatric consultants - Caregivers - Community resources The ideal candidate is highly organized, detail-oriented, customer-service focused, and passionate about improving access to behavioral health services. Qualifications - High school diploma or equivalent - Minimum 1 year of scheduling, care coordination, healthcare administration, or customer service experience - Strong organizational and time management skills - Excellent verbal and written communication abilities - Proficiency with Microsoft Office and electronic health record systems - Ability to manage multiple priorities in a fast-paced environment Requirements - Experience in behavioral health, primary care, case management, care coordination, or population health (preferred) - Knowledge of the Collaborative Care Model (CoCM) (preferred) - Experience conducting patient outreach and engagement activities (preferred) - Associate or bachelor’s degree in healthcare administration, social services, psychology, or related field (preferred) Benefits - Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity - Paid Time Off - Paid Office Holidays - Paid Sick Time for all employees - 401(k) with up to 3% company match - Referral Program - Payactiv: pay-on-demand. Cash out earned money when and where you need it!
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