Role Description Nosso time de Plataforma é responsável por garantir a fundação escalável da tecnologia da Acerto. Nosso trabalho consiste na busca constante pela estabilidade, segurança, performance e disponibilidade da nossa plataforma em cloud. Trabalhamos em um ambiente dinâmico e colaborativo, onde a inovação e a busca por soluções eficientes são incentivadas. Diariamente, lidamos com desafios técnicos complexos e buscamos sempre a melhor forma de atender às necessidades dos nossos clientes. - Liderar e gerenciar a equipe de Plataforma, promovendo um ambiente de trabalho colaborativo e produtivo. - Desenvolver e implementar estratégias de cloud que garantam alta disponibilidade, segurança, desempenho e custo efetivo das nossas aplicações. - Supervisionar a migração de sistemas e dados para ambientes de cloud, assegurando a integridade e segurança das informações. - Monitorar e otimizar a performance das plataformas, realizando ajustes conforme necessário para atender às demandas do negócio. - Garantir a conformidade com as melhores práticas de segurança da informação e regulamentações aplicáveis. - Colaborar com outras áreas de TI e stakeholders para alinhar as soluções de cloud e plataforma com os objetivos estratégicos da empresa. Qualifications - Experiência comprovada em gerenciamento de infraestruturas de cloud (AWS, Google Cloud, Azure). - Conhecimento profundo em Platform Engineering, DevSecOps, CI/CD e metodologias ágeis. - Habilidade para liderar e desenvolver equipes técnicas, promovendo um ambiente de inovação e aprendizado contínuo. - Experiência com monitoramento de performance e otimização de sistemas. - Forte compreensão das melhores práticas de segurança da informação. - Excelente capacidade de comunicação e colaboração com equipes multifuncionais. Requirements - Certificações em cloud computing (AWS Certified Solutions Architect, Azure Solutions Architect, Google Professional Cloud Architect, etc.). - Experiência com automação de infraestrutura usando ferramentas como Terraform, Ansible ou similares. - Experiência com construção de IdP (Internal Developer Platform). - Conhecimento em contêineres e orquestração (Docker, Kubernetes). - Experiência prévia em fintechs ou instituições financeiras. - Familiaridade com compliance e regulamentações específicas do setor financeiro. Benefits - Caju alimentação (R$ 1.148,00/mês); - Caju flexível (R$800,00/mês); - Plano de saúde nacional (sem mensalidade para o colaborador, direito à isenção da mensalidade de uma pessoa dependente, e com coparticipação); - Plano odontológico; - Licença parentalidade estendida (45 dias para pessoas não gestantes e 180 dias para pessoas gestantes); - Programa de Participação de Resultados (anual); - Wellhub; - Desconto em cursos de inglês; - Duo Gourmet; - Cartão Inter Black (com 1% de cashback na fatura); - Horário flexível; - Folga de aniversário; - Previdência privada;

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description We are the ITSM Engineering at ServiceNow and our team focuses on designing, building, configuring, and optimizing the IT Service Management (ITSM) modules within the platform. It translates business requirements into automated workflows, integrating AI and ITIL best practices to streamline how IT services are delivered and supported across an enterprise. What you get to do in this role: - Manage product development activities - Work with product management, design, support and other dev teams to create high-quality solutions - Manage daily activities of the development team - Solve difficult and sometimes ambiguous problems - Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 6+ years of experience with technologies relevant to SN and advanced coding skills - 1-2 years of people management or team leadership experience. - 6+ years of experience in SAAS products - Demonstrated ability to coach, mentor, and develop team members. - Experience leading projects, initiatives, or small teams in a professional environment. - Experience with open source tools and agile development environments - Fluency in one or more relevant programming language (JavaScript, Java, C++, Ruby. Shell) - Understanding of JavaScript based frameworks like React, Angular - An understanding of broad concepts and experience using those concepts to understand and develop solutions for problems - Ability to execute a project based on our priorities, context, risks and desired outcomes FD21 For positions in this location, we offer a base pay of $166,500 - $291,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. 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Role Description The Business Development Manager will work closely with the internal team, marketing staff, and other managers to increase sales opportunities and thereby maximize revenue for the organization. To achieve this, they need to find potential new customers, present to them, ultimately convert them into clients, and continue to grow business in the future. - Developing Growth Strategies and Plans: Identifying and mapping business strengths and customer needs. - Managing and Retaining Relationships with Existing Clients: Increasing client base. - Writing Business Proposals: Negotiating with stakeholders. - Identifying and Mapping Business Strengths and Customer Needs: Researching business opportunities and viable income streams. - Following Industry Trends Locally and Internationally: Reporting on successes and areas needing improvements. - Strategic Decision Making: Assess complex situations, consider long-term implications, and make decisions that align with the organization’s vision and goals. - Effective Communication: Articulate vision, expectations, and feedback clearly and transparently. - Fostering Team Growth: Encourage and support the development of team members in a continuous learning environment. Qualifications - A bachelor’s degree in Engineering, Business, Economics, Finance, or a related field with at least 5 years experience with Utility Sales, and at least 2 years experience involved with Asset Management work or equivalent work experience. - Planning and Scheduling: Proficiently create project plans, define milestones, and establish timelines. - Budgeting: Skillfully manage project budgets, allocate resources effectively, and monitor expenses. - Resource Allocation: Allocate personnel, tools, and other resources efficiently to achieve project goals. - End-to-end Project Management: Lead improvement projects from initiation to completion. Benefits - Paid Volunteer Program, Xylem Watermark. - Prioritization of employee well-being through inclusion and belonging. - Employee Resource Groups (ERG). Company Description Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Role Description We're looking for an Engineering Delivery Manager to strengthen delivery predictability, quality, and visibility across our external engineering teams. This is a strategic, company-side engineering delivery role, not a traditional line-management role. You won't manage engineers directly. Instead, you'll work with lead-level stakeholders across several teams to understand how work is planned and delivered, surface risks and bottlenecks early, and drive measurable improvement. You'll work closely with external engineering and vendor leads, product managers, engineering and technical leads, QA, platform engineering, and business stakeholders. What You’ll Do - Build clear visibility into what each external team is working on, who owns what, and where delivery risk sits. - Ensure delivery plans are realistic, transparent, and tied to business priorities — and track progress against them. - Spot teams falling behind early, not after deadlines slip, and diagnose root causes (estimation, scope, capacity, ownership, quality, or dependencies). - Challenge weak plans, unrealistic estimates, unclear ownership, and superficial status reporting. - Validate that reported progress reflects real engineering output. - Improve planning and forecasting discipline, moving teams from optimistic plans to evidence-based delivery. - Work with QA and engineering leads to make quality visible as part of delivery — tracking escaped bugs, rework, and release readiness, and supporting consistent Definition of Ready / Definition of Done and quality gates. - Track cross-team dependencies, ensure blockers are owned and resolved, and run clear, fact-based escalation paths. - Build a clear understanding of each external team’s composition, role coverage, seniority mix, ownership areas, and capability gaps. - Identify where delivery or quality issues are caused by team setup, missing ownership, skill gaps, low allocation, weak technical leadership, or unclear requirements. - Ensure external teams follow agreed company delivery rules, documentation expectations, engineering standards, quality gates, and reporting practices. - Build vendor/team delivery scorecards covering predictability, quality, responsiveness, planning accuracy, delivery reliability, and escalation patterns. - Create fact-based escalation paths when external teams repeatedly miss commitments, provide weak delivery evidence, or fall below agreed quality expectations. - Communicate delivery status, risks, and trade-offs clearly to both technical and non-technical stakeholders, translating delivery issues into business impact. Qualifications - 7+ years in software delivery, technical/engineering delivery management, technical program management, or engineering leadership. - Proven experience managing delivery across multiple external teams, vendors, or distributed partners. - Experience overseeing delivery across engineering teams, vendors, or delivery groups of roughly 20–35 people. - Exposure to a few different business models or product environments (rather than narrow specialisation) is a strong plus. - Strong grasp of software development lifecycles, agile delivery, estimation, release planning, QA workflows, and engineering team dynamics. - Ability to build delivery reporting and analysis, and to read teams accurately — including spotting gaps hidden behind tidy reporting. - Strong delivery metrics fluency: planned vs. actual, cycle time, throughput, escaped bugs, rework, blocked work, and predictability. - Risk and dependency management. - Excellent communication with both technical and non-technical audiences. - Hands-on with delivery and engineering tools such as Jira, GitHub, Confluence, Linear, or Azure DevOps. Nice to Have - Experience in multi-product SaaS environments and companies dependent on external engineering partners. - Experience building vendor scorecards or delivery performance frameworks. - Experience introducing the Definition of Ready/Done, release checklists, or quality gates. Benefits - Remote-first — work from anywhere in the world, no relocation required. - Flexible hours — we measure outcomes, not time at a desk. - Unlimited PTO — take the time you need to rest, recharge, and do your best work. - Learning & development budget — courses, books, conferences, certifications, whatever helps you grow. - Performance-based compensation — your impact directly shapes your pay and career trajectory. - A small, senior, collaborative team where your work is visible and your decisions matter. - The chance to build products used by millions of people across 160+ countries. Equal Opportunity Progress Partners is an equal opportunity employer, and we’re serious about building a diverse, inclusive team. We welcome applications from people of all genders, gender identities and expressions, sexual orientations, ages, ethnicities, nationalities, religions, disabilities, neurotypes, family situations, socioeconomic backgrounds, and life experiences. We hire on skills, experience, potential, and values fit — never on protected characteristics. If you need accommodations during the application or interview process, just let us know.