Electrosonic

• Prepare and manage quotes for AV equipment, parts, box sales, and service-related requests. • Support customer portal activity for equipment requests, quote submissions, box sales, purchase order follow-up, and required documentation. • Review incoming requests for needed details such as part numbers, quantities, pricing, ship-to information, required dates, and customer purchasing instructions. • Follow up with customers and internal stakeholders on quote approvals, documentation, and next steps. • Enter and maintain accurate information in CRM and ERP systems, including customer requests, order details, job numbers, labor hours, budget allocations, and status updates. • Coordinate internal order setup so customer purchase orders, quote documentation, job records, and order details are aligned before work proceeds. • Maintain organized records and status visibility so Sales, Service Operations, Procurement, Logistics, and Finance can track current activity. • Identify missing information, incomplete approvals, or other blockers and follow up until resolved. • Work with Procurement to obtain vendor pricing, part availability, lead times, purchasing support, and order confirmations. • Support purchase order creation, purchasing workflows, and vendor follow-up in accordance with internal processes. • Coordinate with Logistics to track equipment shipments, delivery status, receiving confirmation, tracking information, and related documentation. • Help ensure equipment is properly received in the system and associated with the correct job, order, or customer request. • Support billing readiness by helping ensure customer purchase orders, quote approvals, receiving information, tracking details, and order documentation are complete. • Coordinate with Finance and internal teams to resolve documentation gaps that could delay invoicing or order closure. • Compile, update, and maintain sales reports, dashboards, order trackers, and internal status documents as needed. • Serve as a coordination point between Sales, Service Operations, Procurement, Logistics, Finance, technical teams, vendors, and customers.

Title: Accounts Payable Specialist Location: Orlando, FL Department: Finance Job Description: Electrosonic is Where Imagination Comes to Life. At Electrosonic, our team is composed of passionate, highly intelligent, and energetic individuals who are eager to make a difference. We provide an environment where you will be challenged and inspired daily. If you seek excitement and want to be part of something unique, we invite you to join our Electrosonian family. Together, we will continue to shape the future of technology-driven experiences. About the role The Accounts Payable Specialist reports to the Regional Controller and is responsible for full cycle accounts payable processing, supporting daily accounting operations and maintaining accurate vendor ledger data. This role ensures vendor transactions are processed accurately, timely and in compliance with company policies. The position plays a key role in invoice processing, payment coordination, internal controls and cross functional collaboration. What you'll do Key Responsibilities Accounts Payable Operations - Monitor and manage the Accounts Payable inbox; categorize and prioritize invoices - Review, verify and process overhead and project invoices in accordance with company policies - Accurately enter invoice and payment details into ERP system in timely manner - Manage the full invoice lifecycle: receipt, approval and payment processing (checks, ACH, wire transfers) - Match invoices to purchase orders and ensure proper GL account and department coding - Execute vendor payments in accordance with established approval workflows - Perform biweekly payment runs in compliance with internal controls Accounting & Support Functions - Reconcile vendor statements monthly and resolve discrepancies - Ensure payment requests are properly approved, documented and compliant with internal controls - Support the maintenance of continuous improvement of internal controls - Assist with audit requests, including providing reports and documentation - Prepare and process annual 1099 tax forms - Assist with special projects, including analysis, documentation and implementation of new accounting standards - Build and maintain strong internal and external relationships ERP: - Support new ERP implementation and system transition efforts - Assist with data migration and validation of financial data accuracy - Provide post implementation support, troubleshooting and system optimization Qualifications Required Skills - Strong organizational, analytical and problem-solving skills - Excellent communication skills with the ability to partner effectively across teams - High attention to detail and accuracy - Proactive mindset with a focus on continuous improvement - Ability to manage multiple priorities in a deadline driven environment - Knowledge of US GAAP and accounting principles - Experience in accounts payable/receivable and general accounting - Collaborative team player who supports team initiatives and objectives - High standards of integrity, professionalism and accountability - Advanced Excel skills required - Experience with ERP systems and payroll platforms - Knowledge of general ledger accounts, including prepaid expenses and accruals - Project accounting experience a plus - ERP system implementation experience a plus - Education: Associate’s degree in accounting or business administration; Bachelor’s degree preferred - Experience: Minimum 3-4 years of accounting experience in a small to mid-sized private or public company Hybrid work schedule A day in the Life - Inclusive Team Culture At Electrosonic we embrace our differences. We are committed to furthering our culture of Diversity, Equity and Inclusion. We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. - Work/Life Balance Our team puts a high value on work-life balance, offering a hybrid work environment, dependent of position. We believe maintaining the right balance between your personal and professional life is important to our team's overall well-being. - Career Growth We are dedicated to supporting our team members to grow a long-term career with us. We have a broad mix of experience levels and tenures, and we support continuous learning and knowledge sharing. - Compensation and Wellness The salary range for this role is dependent on skills, experience, and qualifications. We offer a full range of health and wellness benefits that include: - Medical - Dental - Vision - Life and disability benefits. - Wellness discount programs, - 401k - *Paid parental leave after 1 year of service. - 12 company paid holidays - 3 weeks of paid time off Come be a part of a Global company that has been recognized for its superior and unsurpassed technology master planning and system integration. With unique global capability, we deliver highly complex world-class projects, conference room technology, and executive briefing centers across a multitude of sectors.

• Perform Audio, Video and Control system programming as required to support the sales, design, installation and delivery of custom audio video systems • Work in collaboration with the Project Manager and Design Engineering team to ensure that the contracted scopes of work are performed to the highest possible standards of quality and conform to defined performance requirements • Maintain open lines of communication both within the company and with the client and other contractors • Responsible for meeting project programming specifications • Ensure that all control programming functions are completed in a timely, efficient manner and to the client's satisfaction • This includes the development of new code as well as modification/debugging of existing code • Responsible for the commissioning and testing of control systems at client sites • Ensure systems are operational and on schedule to allow the handover of the completed system • Define and effectively communicate programming functions and theories of operations to other project personnel and to client representatives • Contribute to training documentation and operation and maintenance manuals for compilation and delivery by the Project Manager • Perform other project related activities and responsibilities as directed by the Project Manager

• Perform audio, video, and control design functions to support the sales, design, implementation, and support of custom audiovisual systems • Assist Sales and Technology Consulting with producing ROM pricing and facility impacts to facilitate client budgeting • Produce project documentation to include functional narratives, single line diagrams, plan drawings, details, elevations, bill of materials, technical narratives, pull schedules, and any other information needed to clearly communicate deployment expectations • Participate in internal and external design meetings to translate client’s functional requirements into viable technical systems • Travel to meet with colleagues and clients on a semi-regular basis • Keep up on the latest technologies through manufacturer and industry trainings • Collaborate with Electrosonic Consultants during the design process to ensure that clients' needs are being met • Collaborate with Electrosonic Engineers during the deployment process to ensure that design intent is understood

• Create Market and Sales plans based on Electrosonic ideal customer profiles • Proactively pursue new clients for AV services and support contracts • Conduct cold calls, email outreach, and follow-ups to target contacts and decision-makers as necessary to generate new business • Qualify inbound and outbound leads to identify service sales opportunities • Build and maintain a healthy sales pipeline focused on recurring services revenue • Present the company, AV service offerings, and value propositions clearly and persuasively • Demonstrate how AV services solve customer challenges in corporate, education, healthcare, or enterprise environments • Present customer success stories and use cases to showcase service value and outcomes • Influence and guide clients through the buying process using a consultative sales approach • Collaborate with technical, service delivery, and account management teams to align customer needs with offerings • Prepare quotes, proposals, and service contract documentation accurately and efficiently • Maintain accurate records in CRM systems, tracking activities, opportunities, and forecasts • Meet or exceed individual sales targets and KPIs related to service contracts

• Partner with IT leadership to support the design, implementation, and progressive ownership of integrations connecting multiple SaaS and business platforms into a centralized, Azure-based data repository (e.g., Azure SQL, Azure Data Lake, Azure Storage). • Assist in building and maintaining automated data pipelines and ETL/ELT processes, with the expectation of quickly growing into independently managing these workflows to support enterprise reporting and analytics. • Support the design and refinement of data models optimized for Power BI consumption, including relationships, normalization, and performance considerations, while developing the skills to eventually own these models end-to-end. • Help ensure integrations adhere to security best practices, including identity management, access controls, and governance standards, learning how to apply these principles independently as responsibility increases. • Develop and support automation and data orchestration using Python and JavaScript, including scheduled jobs, API-based integrations, and data transformation scripts, with mentorship and code review from senior team members as you grow toward independent ownership. • Work with JSON extensively for API payloads, configuration templates, policy definitions, and data interchange, gaining fluency in designing and maintaining structured, reliable integration patterns. • Contribute to the creation of reusable integration components and internal tooling, initially extending existing frameworks and gradually taking responsibility for designing solutions that reduce manual effort and improve system reliability. • Follow established version control practices, documentation standards, and coding conventions for all automation artifacts, with the expectation of quickly adopting best practices and maintaining production-quality code independently. • Support the troubleshooting of cross-platform data flow issues, including API errors, authentication challenges, and automation failures, working alongside senior engineers while building the experience to diagnose and resolve issues independently. • Assist in creating and maintaining standard operating procedures, architectural documentation, and integration runbooks, with the expectation of taking increasing ownership of documentation quality and operational readiness over time. • Collaborate closely with business stakeholders to help gather data requirements and validate reporting-ready data sets, developing the communication and analytical skills needed to translate business needs into reliable technical solutions. • Gradually grow into a mentoring role by sharing knowledge with IT team members on integration techniques, cloud data patterns, and Microsoft 365 best practices as experience and confidence increase.

• Provide timely technical support for Windows and macOS systems, productivity applications, and user devices • Troubleshoot issues with Outlook, Teams, OneDrive, SharePoint, and related M365 services • Support MFA, password resets, account lockouts, and connectivity issues • Assist with workstation setup, peripheral configuration, and meeting room technology • Escalate complex issues to senior team members with clear documentation • Administer user lifecycle processes (onboarding, transfers, offboarding) • Manage identities and access within Microsoft Entra ID: Group membership, Role-based access assignments, License provisioning, Support SSO/MFA enrollment and troubleshoot authentication issues • Maintain security and compliance guidelines for identity management • Provision, configure, and maintain Windows and macOS endpoints • Manage device enrollment, compliance, and configuration profiles via Microsoft Intune • Monitor endpoint security and health using Microsoft Defender for Endpoint • Apply OS and application patches in alignment with IT policies • Support hardware lifecycle management including imaging, repairs, and asset tracking • Ensure encryption, antivirus, and EDR agents are properly deployed and operational • Assist with daily monitoring and basic administration of servers and cloud resources (e.g., Windows Server, Azure VMs, virtual environments) • Perform routine tasks such as service restarts, updates, and log reviews • Assist in file server, print server, and line-of-business application maintenance • Validate backup job success and support simple restore operations • Participate in system maintenance windows and planned downtime activities • Perform entry‑level configuration and support of network equipment • VLAN updates, Port configurations, Basic firewall rule changes (under supervision), WLAN profile adjustments, Troubleshoot network connectivity issues involving switches, APs, and end-user devices • Update network documentation and support senior IT with broader network changes

• Provide proactive and reactive technical support for audio-visual and unified communications systems, including installation, maintenance, troubleshooting, and repair. • Deliver small integration and installation projects to specification, on time and within budget, maintaining the highest quality standards. • Support the commissioning and handover of larger projects, ensuring smooth transition into service operations. • Work safely and efficiently on customer sites, adhering to company health, safety, and quality procedures. • Liaise with Project Engineers, Project Managers and the Global Service Desk to coordinate site activities, resolve issues, and ensure seamless communication with clients and contractors. • Maintain accurate service and installation records, ensuring timely completion of electronic reports and job documentation. • Provide onsite cover when required to ensure consistent service delivery and support across client sites. • Set up, operate and support AV systems for live events, conferences, and presentations as required. • Conduct or support system training for clients and colleagues, promoting best practices in system use and maintenance. • Calibrate and maintain test equipment, ensuring readiness and compliance. • Identify and communicate opportunities for service improvements or project work through close collaboration with account and operations teams. • Support colleagues during peak demand or absence periods, maintaining a flexible and professional approach. • Comply with all information security policies, standards, and procedures. • Other duties as required or assigned by company management