Dexterra Group

• Reporting to the Continuous Improvement Manager, the Quality Coordinator is responsible for performing the required Quality Program responsibilities and for providing support to the field Operations • Ensure the operations are carried out in accordance with the established Quality Program standards • Support in the review of various Quality processes, including documentation, process audits, and auditing system functionality • Promote, develop, and oversee compliance of Dexterra Quality system in Remote and Hospitality locations across Canada • Assure compliance to customer requirements, and maintain and improve Quality policies, standards, procedures, programs, and practices • Model, teach, and drive Dexterra programs, policies and safety culture.

• Reporting to the Manager, Continuous Improvement and Quality Assurance, the Quality Assurance Coordinator is responsible for carrying out activities related to the Quality Program (QP) and providing support to operational teams. • Participate in the development and implementation of quality programs. • Design and implement audit system configurations for projects as well as associated Inspection and Test Plans (ITPs). • Lead kickoff and follow-up meetings with site operations teams. • Deliver initial training and provide ongoing support. • Participate in operational site visits. • Collaborate with operational teams to resolve compliance and quality issues. • Ensure follow-up on corrective actions and improvement plans arising from audits and inspections. • Analyze audit results and performance indicators.

• Respond to client-submitted service calls in a timely and professional manner. • Work from blueprints, drawings, layouts, or specifications to complete client scope of work. • Identify additional repair or upgrade needs during site visits and provide detailed quotes to office staff. • Maintain accurate records of work performed, materials used, and time spent on jobs. • Use of company issued electronic devices to complete required entries into client management system.

• Responsible for the proper and timely preparation of meals. • Adhere to all Occupational Health and Safety regulations and guidelines. • Manage inventory. • Maintain accurate, signed records of meals served. • Prepare high quality, nutritious meals according to the client scheduling.

• PM and repair heating, ventilation and air conditioning systems and components • Respond to and perform emergency and preventative maintenance with detailed reports and strong customer service • Strong drive for customer satisfaction • Recover, recycle, store, and dispose of refrigerants according to environmental regulations. • Perform minor electrical repairs (controls, contactors, motors, wiring) • Perform preventative maintenance programs on equipment • Ability to price and scope out reactive repairs and small projects

• Lead growth across Western Canada — driving revenue, strengthening client partnerships, and building a high-performing sales team. • Drive development and execution of regional sales and business development strategies. • Deliver on revenue, profitability, and growth targets across the Western Remote Services portfolio. • Identify and pursue new business opportunities while expanding existing client relationships. • Establish clear sales targets, budgets, and account strategies. • Develop and maintain relationships with key enterprise clients. • Act as a trusted advisor for client growth and retention. • Coach, mentor, and develop a sales team. • Align sales efforts with operations, estimating, and marketing.

• Own enterprise‑level sales for integrated, multi‑site facility services solutions across national and regional client portfolios • Develop and execute growth strategies targeting clients with distributed footprints, focusing on standardization, scalability, and cost efficiency • Build and manage a strong pipeline of large, complex, multi‑location opportunities • Lead consultative solutioning, translating fragmented operational needs into scalable service models aligned to client KPIs and P&L outcomes • Establish and grow relationships with senior stakeholders across real estate, procurement, facilities, and operations functions • Structure and lead complex contract negotiations, including SLAs, KPIs, pricing models, and performance‑based agreements • Partner cross‑functionally with operations, estimating, procurement, and service delivery teams to ensure solutions are executable at scale • Lead and develop a team of business development professionals, driving performance, accountability, and capability in complex solution selling • Ensure disciplined sales execution, including pipeline management, forecasting accuracy, and deal governance • Stay engaged through implementation and transition phases to ensure successful onboarding of large multi‑site contracts.

• Own full‑cycle business development for integrated facility services within the education sector • Build and manage a pipeline of complex, multi‑site opportunities across school districts and campus environments • Identify and target key accounts across K‑12, private universities, and higher education systems • Lead consultative discovery processes, aligning solutions to institutional priorities such as budget constraints, deferred maintenance, and campus standards • Navigate multi‑stakeholder environments, engaging finance leaders, facilities teams, procurement, and governance bodies • Structure and position integrated service models that balance operational effectiveness, cost efficiency, and long‑term performance • Partner with internal teams to design, price, and structure solutions aligned to client needs • Lead RFPs, proposals, and contract negotiations within both public and private sector procurement environments • Maintain disciplined pipeline management and forecasting using CRM tools • Deliver against revenue, margin, and long‑term contract value objectives

• Own end‑to‑end business development for integrated facility services across manufacturing and distribution sectors • Build and manage a pipeline of complex, multi‑site opportunities across regional and national portfolios • Identify and pursue target accounts across industrial manufacturing, food production, logistics, and distribution networks • Lead consultative discovery processes, aligning solutions to operational KPIs such as uptime, throughput, safety, and cost efficiency • Engage stakeholders at all levels, from plant leadership to executive and corporate functions • Structure integrated service models that balance operational needs, labour optimization, and long‑term performance outcomes • Partner with internal operations and engineering teams to design, price, and position solutions • Lead RFP responses, proposals, and contract negotiations • Maintain pipeline discipline and forecasting accuracy using CRM tools • Deliver against revenue, margin, and contract value objectives

Company Description CMI is now a part of the Dexterra Group! CMI Management LLC is headquartered in Alexandria, VA and is a proven provider of efficient business, technology and facilities management solutions designed to help government and commercial clients reduce operational costs, operate at optimum performance and access the information needed for daily and long-term productivity. CMI has been in business for over 30 years and is well established in the federal contracting arena. Please visit www.cmimgmt.com to learn more about our company! Job Description The Proposal Manager plays a critical role in developing compliant, compelling proposals for CMI’s federal customers. This position requires demonstrated experience within the Facilities Maintenance and Operations & Maintenance (O&M) environment and a strong understanding of federal acquisition processes. As an individual contributor within CMI’s Business Development organization, this role leads the full proposal lifecycle. This includes analyzing solicitation requirements, developing compliant outlines, managing schedules, coordinating cross‑functional contributors, facilitating review cycles, and overseeing final submission. The role requires strong Section L/M interpretation skills, working knowledge of FAR/DFARS, and the ability to guide teams through a disciplined, deadline‑driven proposal process This role is primarily remote; however, candidates must reside in the United States and be willing to work East Coast Time. Key Job Functions - Lead federal proposal efforts from solicitation release through final submission, ensuring compliance, quality, and on‑time delivery. - Interpret solicitation instructions and evaluation criteria and translate requirements into clear contributor guidance. - Develop and manage proposal schedules, compliance matrices, outlines, and deliverable assignments. - Coordinate cross‑functional contributors, including SMEs, Estimating, Business Development, and Operations, throughout the proposal lifecycle. - Facilitate and drive proposal review cycles, incorporating feedback and ensuring adherence to proposal strategy and compliance requirements. - Maintain responsibility for proposal quality, compliance, and completeness. - Manage portal‑based submissions, ensuring file compliance and adherence to agency requirements. - Establish and manage proposal collaboration environments, including MS Teams and SharePoint workspaces and folder structures. - Support post‑submission activities, including clarifications, revisions, and response coordination as required. - Participate in post‑award debriefs and lessons‑learned sessions to support continuous improvement. - Support stewardship of the proposal knowledge base and library, including templates, boilerplate content, graphics, and past performance materials. - Participate in capture and pre‑RFP discussions to support understanding of bid strategy and proposal positioning. - May mentor proposal coordinators or consultants on proposal processes, compliance fundamentals, and best practices. Qualifications - Bachelor’s degree in a business‑related field (e.g., Marketing, Business, English, Journalism, or Communications). - Formal proposal training or certification, preferred. (Certified Proposal Professional APMP) - Minimum of five (5) years of federal proposal coordination or management experience, with demonstrated ownership of proposal development activities. - Experience within the Facilities Maintenance industry required. - Strong working knowledge of federal acquisition processes, FAR/DFARS, and solicitation compliance requirements. - Demonstrated ability to interpret solicitation instructions and evaluation criteria and produce compliant proposal responses. - Proven ability to manage multiple, concurrent proposal efforts in a deadline‑driven environment. - High proficiency in business and technical writing, editing, and proofreading. - Strong analytical and organizational skills, with the ability to structure complex information clearly and concisely. - Excellent written and verbal communication skills, with the ability to coordinate effectively across technical, operational, and leadership stakeholders. - Ability to work independently while maintaining a proactive, collaborative approach. - Familiarity with federal contract types, including firm fixed‑price, cost‑plus, fixed‑fee, and time‑and‑materials, preferred. - Experience supporting capture planning and proposal strategy development, preferred. - Proficiency with proposal development tools, such as MS Office, Adobe, Canva, and proposal management softwares. - Experience working with federal systems such as SAM.gov, PIEE, eBuy, and other agency‑specific portals. Additional Information COMPETENCIES FOR SUCCESS - Teamwork - Results orientation/operational excellence - Holding self and other accountable - Operational business thinking All your information will be kept confidential according to EEO guidelines. CMI is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request. - Compensation: USD 120000 - USD 130000 - yearly