DEKRA SERVICES INC

Role Description A Day in the Life and the Impact You’ll Make: - Review and approve auditor expense reports - Process invoices for auditing activities - Maintain client financial information as needed in various systems - Handle client & auditor general inquiries regarding invoices and expenses as directed by supervisor - Support collection activities - Set up new vendors and create PO’s as needed - Review auditor reports for accuracy, process reports, and file - Manage the certificate portal by creating entries and assigning tech reviewer - Run tracking reports and follow up with auditors and clients to ensure KPI’s are met - Assist the Business Support Manager - Other projects as assigned by manager Qualifications - Proficiency in Concur, MS Outlook, Word, Excel, and Access required - Able to perform office administrative tasks - Dedicated and reliable with the ability to interact effectively with all contacts inside and outside of the company - Outstanding organizational skills with a high attention to detail, accuracy, and follow-through - Two years’ experience in office administrative tasks required - Ability to understand how to apply regulatory requirements to clients who vary in size and complexity - Bachelor's Degree and 2-3 years' experience in office administrative tasks, or equivalent combination of education and experience required Requirements - Ability to work remotely - Ability to handle extended periods of computer-based work, including telephone - Ability to work flexible and long hours, as needed - No travel required for this position with possible exception of initial training (approximately 1 week) Benefits What You’ll Receive for the Value You Bring: - Compensation: The base pay for this position is $20.00 per hour to $27.00 per hour. This position is designated as bonus, subject to plan terms and conditions. Actual pay is based on several factors including market location and position-related knowledge, skills, and experience. - Health & Well-being Benefits: - Health care benefits: medical & prescription, dental, vision (including Domestic Partners) - Critical Illness & Hospital Indemnity supplemental insurance - Company Health Savings Account contribution - Flexible Spending Account for eligible health care and dependent care expenses - Paid time off such as vacation, sick leave, and floating holidays - Mental and emotional support resources through our Employee Assistance Program - Wellness Program to increase activity and health habits, with ability to earn participation rewards - Paid Parental Leave - Travel Assist (Domestic/International) - Financial Benefits: - 401(k) plan, with an employer match - Company paid Short- & Long-Term Disability benefits - Group term life insurance with options to buy-up for self and others - Working Advantage – DEKRA’s official corporate discount program - Growth and Development Benefits: - Education Assistance Program - Student Loan Repayment Assistance - Internal training and development resources to grow your career - LEAD Forward Leadership Development Program - Annual Career Goal Setting and Performance Review cycle participation Additional Position Details - Reports to: Business Support Manager - Work Model: Remote - Work Location: US-based Remote - Supervises Others: No - Status: Full-time, Regular - FLSA Classification: Non-exempt - Visa Sponsorship Eligibility: This position is not eligible for Visa Sponsorship. - Relocation Eligibility: This position is not eligible for relocation.

Role Description The FME Operations & Administrative Coordinator is the operational backbone of DEKRA's Foreign Material Exclusion Services business. This role is responsible for ensuring that every project is staffed, documented, and administered with precision — from managing seasonal employee databases and site access logistics to overseeing invoicing, compliance reporting, and day-to-day coordination. The ideal candidate has direct experience in the nuclear FME or outage services industry and understands the unique scheduling, credentialing, and documentation demands of nuclear plant work. This position is designed to absorb key administrative and operational functions currently handled by the Business Manager, freeing senior leadership to focus on client relationships and growth. What You’ll Do: - Field Staffing & Resource Coordination - Contribute to a safe and healthy work environment by actively participating, taking responsibility, and following established procedures and policies. - Manage the scheduling, deployment, and rotation of FME field personnel across all active outage and project assignments. - Maintain and continuously update a comprehensive seasonal employee database including resumes, qualifications, certifications, and availability. - Coordinate with site management and projects leads to ensure correct staffing levels and personnel qualifications for each assignment. - Support recruiting efforts: source, screen, and onboard contract FME personnel in collaboration with HR and the Business Manager. - Site Access & Compliance Administration - Manage client specific nuclear site access requirements: specific training completions, badging, and unescorted access qualification. - Track expiration dates and renewals for all personnel qualifications, certifications, and site-specific requirements. - Ensure all field staff comply with DEKRA and client safety policies, code of conduct, and nuclear industry standards (NRC, INPO, NEI). - Serve as the primary point of contact for site access administrators at client facilities. - Project Documentation & Reporting - Coordinate the preparation, review, and distribution of Project Plans, FME Execution Plans, daily/shift reports, and post-project reports. - Maintain organized project files and documentation in accordance with DEKRA quality standards. - Track project progress against plan; flag deviations and escalate to project leads or management as needed. - Prepare internal business reporting: project status summaries, staffing utilization reports, and operational metrics for management review. - Invoicing, Contracts & Financial Administration - Ensure timely and accurate client invoicing in coordination with project managers and the finance team. - Track purchase orders, contract terms, and billing milestones; flag upcoming expirations or scope changes. - Support the preparation and processing of subcontractor and field personnel pay documentation. - Assist with budget tracking and cost reporting at the project and business unit level. - Tools, Systems & Process Improvement - Own and continuously improve DEKRA FME's operational tools, templates, and databases. - Identify administrative inefficiencies and propose process improvements to reduce friction and improve quality. - Provide administrative support for client proposals, contract renewals, and vendor onboarding. Qualifications - Bachelor's degree in business administration, operations, project management, or a related field; or equivalent combination of education and relevant industry experience. - Minimum 3 years of experience in operations, project coordination, or administrative management role. - Minimum 2 years of experience in the nuclear, FME, outage services, or industrial field services industry. - Experience with nuclear site access administration, contractor qualification management, or similar compliance-intensive environments is highly desirable. - Ability to acquire and maintain unescorted access to US nuclear facilities as needed. Requirements - Ability to move and conduct work with full range of motion. - Ability to lift 25-50lbs (luggage). - Extended periods of computer-based work. - Extended periods of standing. - Ability to handle extended periods of computer-based work. - Ability to work flexible hours as needed during outage scheduling peaks. Travel Considerations - Domestic and/or international travel; estimated 15%, depending on business needs. Benefits - Health care benefits: medical & prescription, dental, vision (including Domestic Partners). - Critical Illness & Hospital Indemnity supplemental insurance. - Company Health Savings Account contribution. - Flexible Spending Account for eligible health care and dependent care expenses. - Paid time off such as vacation, sick leave, and floating holidays. - Mental and emotional support resources through our Employee Assistance Program. - Wellness Program to increase activity and health habits, with ability to earn participation rewards. - Paid Parental Leave. - Travel Assist (Domestic/International). - Participation in a 401(k) plan, with an employer match. - Company paid Short- & Long-Term Disability benefits. - Group term life insurance with options to buy-up for self and others. - Education Assistance Program. - Student Loan Repayment Assistance. - LEAD Forward Leadership Development Program. - Internal training and development resources to grow your career. - Annual Career Goal Setting and Performance Review cycle participation.

Role Description The Business Development Manager will focus on sales of DEKRA’s EHS Consulting services. This role will grow our EHS presence in North America in a variety of industries. The successful candidate will be responsible for creating revenue generating opportunities, managing sales processes, and increasing market share. This will be accomplished by developing and facilitating the sales process through to booking business. Day-to-day activities will involve moderate to heavy prospecting, client presentations, pricing & proposal review. The role will also contribute to supporting larger accounts in collaboration with others on the team. Overall, the successful candidate will support our EHS safety services with a positive attitude to differentiate DEKRA from the competition to increase revenue and profitability. What You’ll Do - Contribute to a safe and healthy work environment by actively participating, taking responsibility, and following established procedures and policies. - Identify and pursue new business opportunities utilizing DEKRA resources and experience-base in traditional and non-traditional markets. - Effectively utilize sales tools (ZoomInfo/Salesforce) to increase prospect lists and grow opportunities. - Demonstrate DEKRA technology to prospects via virtual platforms. - Execute sales strategies to achieve growth/profitability objectives and increase customer satisfaction. - Work closely with Sales teams to reach sales quota accurately and successfully. - Support the sales and marketing efforts of DEKRA’s Consulting & Training services. - Keep firmly abreast of commercial developments to make recommendations for development of new services and pursuit of new product lines. - Use Salesforce CRM to update all leads, contacts, and opportunities daily. - Regularly report sales activity and sales forecasts to manager. - Attend DEKRA trade shows and events as needed. - Other responsibilities as assigned. Qualifications - Bachelor’s degree in business, Marketing, or other related discipline preferred, or equivalent work experience. - Self-motivated, self-starter that enjoys the sales environment. - General knowledge of measured metric-based selling strategies and be accountable to growth objectives. - Knowledge of sales skills to include prospecting, presenting services, creating proposals, and closing sales opportunities in support of managing a sales budget. - Proficient with Microsoft applications, specifically Outlook, TEAMS, Word, Excel, and PowerPoint. - Excellent oral and written communication, presentation and negotiation skills required via virtual communications. - Ability to be responsive and balance multiple competing priorities while meeting deadlines. - Ability to thrive in a team environment. - Willingness to learn and to rapidly adapt to changing market conditions. - Ability to interface and effectively work with various groups and cultures involved, and gain alignment to achieve objectives. - Ability to achieve agreed upon KPI’s. Physical Considerations - Ability to work in a remote or general office environment and occasionally travel to client locations or trade shows domestically in the US & Canada. - Ability to handle extended periods of computer-based and telephone work. - Ability to lift 25-50lbs (luggage). Travel Considerations - Domestic travel required, estimated up to 30%. Benefits - Compensation: The base pay range for this position is $90,000 annually to $120,000 annually. This position is designated as commission-eligible, subject to plan terms and conditions. - Health & Well-being Benefits: - Health care benefits: medical & prescription, dental, vision (including Domestic Partners). - Critical Illness & Hospital Indemnity supplemental insurance. - Company Health Savings Account contribution. - Flexible Spending Account for eligible health care and dependent care expenses. - Paid time off such as vacation, sick leave, and floating holidays. - Mental and emotional support resources through our Employee Assistance Program. - Wellness Program to increase activity and health habits, with ability to earn participation rewards. - Paid Parental Leave. - Travel Assist (Domestic/International). - Financial Benefits: - 401(k) plan, with an employer match. - Company paid Short- & Long-Term Disability benefits. - Group term life insurance with options to buy-up for self and others. - Working Advantage – DEKRA’s official corporate discount program. - Growth and Development Benefits: - Education Assistance Program. - Student Loan Repayment Assistance. - Internal training and development resources to grow your career. - LEAD Forward Leadership Development Program. - Annual Career Goal Setting and Performance Review cycle participation. Additional Position Details - Reports to: VP Business Development. - Work Model: Remote. - Work Location: US-based Remote. - Supervises Others: No. - Status: Full-time; Flexible. - FLSA Classification: Exempt.

Role Description As an Aerospace Program Manager and AS9100 / ISO 9001 Lead Auditor, you will serve as a technical authority and certification decision-maker within the Aerospace sector, overseeing auditing and management of certification and assessment services across OEM and supply chain organizations. Your responsibilities will include: - Acting as a subject matter expert for aerospace certification programs within the organization. - Serving as Certification Decision Authority for AS9100 / ISO 9001 programs, reviewing audit documentation and making final certification decisions. - Overseeing the delivery and management of certification and assessment services in the Aerospace market. - Identifying qualification needs and planning training programs for auditors and administrative staff. - Leading the monitoring of full-time and freelance auditors. - Providing technical leadership and guidance to auditors on complex certification matters. - Contributing to the appointment and authorization of external auditors. - Maintaining and extending accreditations and recognitions in relevant market segments. - Developing market-specific presentations and supporting acquisition of new clients. - Working closely with the VP of Sales to support business development activities. - Performing production/operations monitoring and supporting implementation of DEKRA Certification rules. - Implementing accreditation requirements and reviewing audit records. - Creating, adapting, and updating sector-specific processes and procedures. - Conducting audits (2nd and 3rd party) as required. - Developing audit scope and plans, managing audit team activities, and preparing audit reports. - Using polished presentation skills while meeting with clients to present findings. - Operating with a high degree of autonomy and managing priorities effectively. Qualifications - Extensive experience in AS9100 / ISO 9001 certification and third-party auditing environments. - Demonstrated experience in certification decision-making and technical review. - Leadership experience in auditor development and team coordination. - Bachelor’s degree in Mechanical or Electrical Engineering preferred; or equivalent combination of education and experience. - Minimum of 4 years experience in quality systems management preferred. - Minimum of 2 years QM experience. Requirements - Must be able to work in a variety of client locations, environments, and conditions. - Must be able to accommodate working various shifts as client activities are scheduled. - Must be able to withstand extensive travel; including long periods of driving. - Ability to perform work in a fast-paced environment. - Ability to lift 25-50lbs (e.g. luggage). - Ability to work in a general office environment. - Ability to handle extended periods of computer-based work. - Ability to work flexible and long hours, as needed. Benefits - Health care benefits: medical & prescription, dental, vision. - Critical Illness & Hospital Indemnity supplemental insurance. - Company Health Savings Account contribution. - Flexible Spending Account for eligible health care and dependent care expenses. - Paid time off such as vacation, sick leave, and floating holidays. - Mental and emotional support resources through our Employee Assistance Program. - Wellness Program to increase activity and health habits. - Paid Parental Leave. - Travel Assist (Domestic/International). - Participation in a 401(k) plan, with an employer match. - Company paid Short- & Long-Term Disability benefits. - Group term life insurance with options to buy-up. - Education Assistance Program. - Student Loan Repayment Assistance. - LEAD Forward Leadership Development Program. - Internal training and development resources to grow your career. - Annual Career Goal Setting and Performance Review cycle participation.

Role Description The Executive Consultant manages the highest executive relationship with the client and is responsible for guiding the entire project. The Executive Lead Consultant has overall responsibility for project execution, client results, and the client relationship. This role serves as the overall Program Manager and may have additional Lead Consultants/Project Managers reporting to them, depending on the size and complexity of the engagement. There is major emphasis on both: - Increasing consulting skills through development and coaching of project teams. - Delivering solutions that yield safety performance results and ROI for our clients. The Executive Consultant must be able to become a long-term trusted advisor to executives and is expected to uncover opportunities to expand the depth and duration of the engagement. What You’ll Do This Executive Consultant is primarily responsible for leading large complex client engagements, coaching executives, becoming a trusted advisor, expanding the scope and breadth of the client engagement, and assuring that their team can deliver our primary Consulting solutions with excellence. To be successful in this role, the Executive Consultant will need a deep understanding of our centerline solutions, be able to adapt these solutions to meet client objectives, and understand how the offering can be integrated into the client organization. The Executive Consultant must also understand the role of governance, understand statistics, and have a systems orientation. And, be able to develop these capabilities in others through coaching and mentoring. The Executive Consultant often leads a project team as part of their scope of work. Three key performance areas summarize the scope of this position: Client Facing Responsibilities: - Coach client Executives and become their trusted advisor. - Fluency delivering DEKRA’s Executive Leading with Safety® program as well as other solutions. - Track progress in meeting client objectives and adjust when necessary. - Guide and facilitate governance. - Communicate routinely and effectively to the client leadership team. - Tell the truth to the client, even when it’s hard to do so. - Understand the client’s objectives and needs to then adapt the centerline model for the client engagement that will give greatest probability of achieving success. Team Responsibilities: - Enable and manage the success of the project team. - Assure solutions are integrated and aligned toward meeting client objectives. - Communicate routinely and effectively to delivery team, and the overall project team. - Assure the project team delivers to the client’s adaptation of the centerline, across all parts of the client organization. - Deliver performance-related feedback to individual consultants, including areas for improvement, and recognition for positive contributions. - Collaborate with the managers of project team members on growth and development and work/personal life balance. Business Responsibilities: - Contribute to a safe and healthy work environment by actively participating, taking responsibility, and following established procedures and policies. - Maintain a complete and accurate project plan for the life of the project. - Manage the project toward the stated realization rate, ensuring effective utilization of consultants. - Achieve monthly forecast accuracy. - Expand the scope of client relationships and maintain long-term engagements by identifying additional areas of opportunity and surface to DEKRA. Qualifications - 15+ years of experience in leadership roles including executive experience with safety responsibility. - Advanced degree or Certification preferred. - Presence in front of C-suite Leaders. - Demonstrated cognitive flexibility. - Ability to function with ambiguity. - Deep knowledge of DEKRA solutions. - Ability to interpret the impact of non-safety processes on safety and culture. - Ability to develop a strategic plan which supports the scope of work and overall safety excellence. - Ability to manage client excellence and DEKRA business. - Ability to create a project team culture that supports and aligns with OSR values. - Fluency with various Governance structures and how they “fit” and function in various situations. - Fluency with Metrics and the ability to propose specific metrics for the client. - Fluency in applying effective change management. - Fluency in SMS best practices and ability to propose enhancements to close gaps. - Ability to lead a matrixed team. - Ability to develop others. Physical Considerations - Must be able to work in a variety of client locations, environments, and conditions. - Must be able to accommodate working various shifts as client activities are scheduled. - Must be able to withstand the rigors of extensive travel. - May require difficult travel and long periods of driving. - Ability to move and conduct work with full range of motion. - Ability to lift 25-50lbs (luggage). - Extended periods of computer-based work. - Extended periods of standing. Travel Considerations - Domestic and/or international travel required, estimated up to 50%. Benefits - Health care benefits: medical & prescription, dental, vision (including Domestic Partners). - Critical Illness & Hospital Indemnity supplemental insurance. - Company Health Savings Account contribution. - Flexible Spending Account for eligible health care and dependent care expenses. - Paid time off such as vacation, sick leave, and floating holidays. - Mental and emotional support resources through our Employee Assistance Program. - Wellness Program to increase activity and health habits, with ability to earn participation rewards. - Paid Parental Leave. - Travel Assist (Domestic/International). - Participation in a 401(k) plan, with an employer match. - Company paid Short- & Long-Term Disability benefits. - Group term life insurance with options to buy-up for self and others. - Working Advantage – DEKRA’s official corporate discount program. - Education Assistance Program. - Student Loan Repayment Assistance. - Internal training and development resources to grow your career. - Annual Career Goal Setting and Performance Review cycle participation. Additional Position Details - Reports to: VP Executive Consultant Lead. - Work Model: Remote. - Work Location: US-based Remote. - Supervises Others: No. - Status: Full-time; Regular. - FLSA Classification: Exempt. - Visa Sponsorship Eligibility: This position is not eligible for Visa Sponsorship.

Role Description The FME Supervisor plays a critical role in ensuring safety, compliance, and efficiency by supervising Foreign Materials Exclusion (FME) programs across nuclear power facilities and other industrial sectors (energy, manufacturing, and specialty projects). This full-time role balances administrative responsibilities supporting company operations with direct project leadership in the field during outage seasons and specialized assignments. The Supervisor may, at times, also fulfill other FME monitoring roles, as well as consulting and coordination duties within FME role(s) to support clients’ needs and operational success. A Day in the Life and the Impact You’ll Make: What You’ll Do: - Actively contribute to a culture of safety and health by demonstrating accountability, communication, and oversight in key areas such as: - Strategic Alignment - Accountability - Performance Monitoring - Reports - Communication & Engagement - Incident Management - Corrective Actions - Support company operations between projects with planning, scheduling, and administrative oversight. - Drive continuous development and enhancement of the FME Program, ensuring procedures and practices evolve with industry standards and client needs. - Create and deliver job proposals for client opportunities. - Prepare and manage client timesheets, billing, and invoicing to ensure accuracy and timeliness. - Maintain and update FME procedures, documentation, and training records. - Participate in internal planning meetings, reporting, and program development. - Lead the recruitment, interviewing, and selection of new FME staff, building a strong and qualified workforce. - Train and mentor new employees in FME practices using the DEKRA FME Guidebook, Industrial Training procedures, and company standards. - Provide ongoing mentorship to FME Technicians and Leaders-in-Training. - Ability to create an effective interview environment to assess candidates' experience, navigate social media to post requisitions and fit for the DEKRA team. Project-Specific Responsibilities: - Lead on-site FME programs during nuclear outages, upgrades, and other project-specific assignments. - Support other industries beyond nuclear (energy, industrial, and manufacturing) with FME supervision as needed. - Supervise personnel to ensure strict adherence to FME protocols, DEKRA FME Guidebook requirements, Industrial Training procedures, and site/plant procedures. - Conduct job-site assessments, foreign material walkdowns, and readiness checks. - Step in to fulfill other FME Monitoring, Consulting, or Coordinating roles as necessary to maintain program effectiveness and meet client needs. - Coordinate with utility representatives, contractors, and site leadership to integrate FME controls into project activities. - Provide FME Consulting Services to clients, including program evaluations, best practice recommendations, and compliance improvements. - Perform coordination duties within FME role(s) through managing schedules, personnel, and resources to ensure seamless FME program execution. - Respond rapidly to emergent issues in the field and make critical decisions under pressure. - Travel extensively during outage seasons and project deployments (per diem provided or Company AMEX issued). - Attend Industry Working Groups as part of the DEKRA Leadership Team and network with the intent of building the business. - Attend FME Coordinator Training provided by external accredited party (e.g. FME Industry Working Group) and receive certification, if not already received. - Organize annual Leadership and Team Trainings. Qualifications - Minimum one year of experience in nuclear power, outage support, or industrial safety. - Prior FME experience strongly preferred. - Demonstrated leadership experience in a supervisory, consulting, or coordinating role. - Must be able to pass all testing and qualifications, including a background test to obtain unescorted access to a nuclear facility. - Strong organizational, communication, and problem-solving skills. - Ability to work in a high-stress, safety-sensitive environment. - Must be able to travel nationwide and work extended hours during projects. - Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - Excellent interpersonal, verbal, written, and presentation skills. - Ability to maintain confidentiality and handle sensitive information. - Experience in delivering high-quality customer service. - Ability to work independently and collaboratively in a team environment. - Willingness to support a collaborative office environment and assist with various administrative tasks. - Must be a people-person with excellent communication skills, both verbal and written. Requirements - Must be able to work in a variety of client locations, environments, and conditions, including: - Climbing stairs and ladders - Working at heights - Walking long distances - Walking on rough and uneven terrain - Working in heat/cold conditions, indoors and outdoors - Must be able to accommodate working various shifts as client activities are scheduled. - Must be able to withstand the rigors of extensive travel. - Ability to move and conduct work with full range of motion. - Extended periods of computer-based work. - Extended periods of standing. - Ability to work independently and manage time dedicated to your role while being in your home office. - Ability to handle extended periods of computer-based work, including telephone. - Ability to work flexible and long hours, as needed. Travel Considerations - Domestic and/or international travel required, estimated up to 80%. - Ability to lift 25-50lbs (luggage). Benefits - Compensation: - The base pay for this position is $25.00/hour - $42.00/hour. Actual pay is based on several factors including market location and position-related duties, knowledge, skills, and experience. - Health & Well-being Benefits: - Health care benefits: medical & prescription, dental, vision (including Domestic Partners). - Critical Illness & Hospital Indemnity supplemental insurance. - Company Health Savings Account contribution. - Flexible Spending Account for eligible health care and dependent care expenses. - Paid time off such as vacation, sick leave, and floating holidays. - Mental and emotional support resources through our Employee Assistance Program. - Wellness Program to increase activity and health habits, with ability to earn participation rewards. - Paid Parental Leave. - Travel Assist (Domestic/International). - Financial Benefits: - Participation in a 401(k) plan, with an employer match. - Company paid Short- & Long-Term Disability benefits. - Group term life insurance with options to buy-up for self and others. - Working Advantage – DEKRA’s official corporate discount program. - Growth and Development Benefits: - Regional Advancement Program. - Education Assistance Program. - Student Loan Repayment Assistance. - Internal training and development resources to grow your career. - Annual Career Goal Setting and Performance Review cycle participation.

Role Description The Executive Consultant manages the highest executive relationship with the client and is responsible for guiding the entire project. The Executive Lead Consultant has overall responsibility for project execution, client results, and the client relationship. This role serves as the overall Program Manager and may have additional Lead Consultants/Project Managers reporting to them, depending on the size and complexity of the engagement. There is major emphasis on both: - Increasing consulting skills through development and coaching of project teams. - Delivering solutions that yield safety performance results and ROI for our clients. The Executive Consultant must be able to become a long-term trusted advisor to executives and is expected to uncover opportunities to expand the depth and duration of the engagement. What You’ll Do This Executive Consultant is primarily responsible for: - Leading large complex client engagements. - Coaching executives and becoming a trusted advisor. - Expanding the scope and breadth of the client engagement. - Assuring that their team can deliver our primary Consulting solutions with excellence. Three key performance areas summarize the scope of this position: Client Facing Responsibilities: - Coach client Executives and become their trusted advisor. - Fluency delivering DEKRA’s Executive Leading with Safety® program as well as other solutions. - Track progress in meeting client objectives and adjust when necessary. - Guide and facilitate governance. - Communicate routinely and effectively to the client leadership team. - Tell the truth to the client, even when it’s hard to do so. - Understand the client’s objectives and needs to adapt the centerline model for the client engagement. Team Responsibilities: - Enable and manage the success of the project team. - Assure solutions are integrated and aligned toward meeting client objectives. - Communicate routinely and effectively to delivery team, and the overall project team. - Assure the project team delivers to the client’s adaptation of the centerline. - Deliver performance-related feedback to individual consultants. - Collaborate with the managers of project team members on growth and development. Business Responsibilities: - Contribute to a safe and healthy work environment by actively participating. - Maintain a complete and accurate project plan for the life of the project. - Manage the project toward the stated realization rate. - Achieve monthly forecast accuracy. - Expand the scope of client relationships and maintain long term engagements. Qualifications - 15+ years of experience in leadership roles including executive experience with safety responsibility. - Advanced degree or Certification preferred. - Presence in front of C-suite Leaders. - Demonstrated cognitive flexibility. - Ability to function with ambiguity. - Deep knowledge of DEKRA solutions. - Ability to interpret the impact of non-safety processes on safety and culture. - Ability to develop a strategic plan which supports the scope of work and overall safety excellence. - Ability to manage client excellence and DEKRA business. - Ability to create a project team culture that supports and aligns with OSR values. - Fluency with various Governance structures. - Fluency with Metrics and the ability to propose specific metrics for the client. - Fluency in applying effective change management. - Fluency in SMS best practices and ability to propose enhancements to close gaps. - Ability to lead a matrixed team. - Ability to develop others. Physical Considerations - Must be able to work in a variety of client locations, environments, and conditions. - Must be able to accommodate working various shifts as client activities are scheduled. - Must be able to withstand the rigors of extensive travel. - May require difficult travel and long periods of driving. - Ability to move and conduct work with full range of motion. - Ability to lift 25-50lbs (luggage). - Extended periods of computer-based work. - Extended periods of standing. Travel Considerations - Domestic and/or international travel required, estimated up to 50%. Benefits - Compensation: The base pay for this position is $130/hour to $50/hour dependent upon professional services delivered. Company Description As a global provider of comprehensive services and solutions, we help our customers improve their safety, security, and sustainability outcomes. DEKRA is the world’s leading testing, inspection and certification (TIC) company offering innovative professional services in various fields. We hope you’ll consider a career with DEKRA North America as we strive to become the Global Partner for a Safe World!

Role Description The Digital Trust Services Technical Sales role is responsible for identifying market opportunities and engaging directly with clients to drive the growth of DEKRA’s cybersecurity, functional safety, and AI services in North America. This position focuses on building pipeline, shaping customer opportunities, and delivering tailored solutions that strengthen DEKRA’s position as a trusted partner in regulated and safety-critical industries. In this role, you will work closely with customers and the North American sales team to: - Identify new opportunities - Understand technical and regulatory requirements - Position DEKRA’s services accordingly You will lead technical discussions with clients, support proposal development, and help move opportunities from early engagement through to closure. You will also collaborate with global delivery teams to ensure alignment between customer needs and DEKRA’s capabilities, while continuously contributing to market insights, go-to-market messaging, and account strategy. Qualifications - Bachelor’s degree in Computer Engineering, Telecommunications, or a related field in cybersecurity required - Minimum of 10 years of experience in Cybersecurity, including 5 years in a cybersecurity leadership role - Project Management Professional (PMP) certification preferred - Strong knowledge of TIC standards and certifications - Proven competency in problem management, including classification, prioritization, root cause analysis, and remediation - Advanced skills in team leadership, budgeting, and resource optimization - Excellent verbal and written communication abilities - Customer service orientation, with a commitment to meeting customer needs and seeking feedback for continuous improvement - Strong aptitude for teamwork and collaboration - Goal-oriented mindset with a passion for learning in dynamic environments - Determined and passionate approach to work with a keen eye for detail Requirements - Ability to move and conduct work with full range of motion - Ability to lift 25-50lbs (luggage) - Extended periods of computer-based work - Domestic and/or international travel; estimated 20% Benefits - Health care benefits: medical & prescription, dental, vision (including Domestic Partners) - Critical Illness & Hospital Indemnity supplemental insurance - Company Health Savings Account contribution - Flexible Spending Account for eligible health care and dependent care expenses - Paid time off such as vacation, sick leave, and floating holidays - Mental and emotional support resources through our Employee Assistance Program - Wellness Program to increase activity and health habits, with ability to earn participation rewards - Paid Parental Leave - Travel Assist (Domestic/International) - Participation in a 401(k) plan, with an employer match - Company paid Short- & Long-Term Disability benefits - Group term life insurance with options to buy-up for self and others - Education Assistance Program - Student Loan Repayment Assistance - Internal training and development resources to grow your career - LEAD Forward Leadership Development Program - Annual Career Goal Setting and Performance Review cycle participation

Role Description The Automotive Process Consultant will be responsible for implementing and sustaining a LEAN approach to the traditional Express Service model. These LEAN initiatives will be installed on behalf of Volvo Group North America, at select US dealerships within a designated geographic area. This model will provide a pathway for completing 90% of all repairs to the brand’s vehicles. The successful candidate will be a Champion, a Coach, and will secure commitment to change using effective change management principles and by leveraging their personal experiences in retail fixed operations performance improvement. This role is US-based, primarily in the Mid Atlantic to Boston (Northeast) area or Chicago to Texas (Central) area. What You’ll Do - Contribute to a safe and healthy work environment by actively participating, taking responsibility, and following established procedures and policies. - Function as the subject matter “expert” on the LEAN service concept to Volvo dealers and OE Regional Management in support of program implementation. - Be the primary “lead” implementer in participating dealers. - Communicate program content, goals, and objectives to dealership management. - In conjunction with the Service Manager, develop an Action plan for the implementation as required to meet the agreed upon timeline. - Be an expert resource on the LEAN principals which are the basis for this LEAN service concept. - Work on-site with the dealership management and service team to support the implementation and sustainment. - Provide topic training to the service team and dealership management. - Assist the dealership in making equipment and shop layout decisions to support the implementation. - Attend OE Regional Meetings as required to explain and support the implementation with Regional Dealers. - Be prepared to provide support in North America and Globally as required to support the broader OEM Project. Qualifications - High School Diploma/GED required and minimum 10 years overall experience in 2 or 3 of the following roles: - Dealership Technician (with certifications) preferred - Training (former Technical Trainer is a +PLUS) - Fixed Operations Consultant (on behalf of OE or technology partner) - Dealership Service Manager/Management Experience (3 to 5 years) - Service Advisor - At least 1-2 years of direct dealership consulting and/or training (preferred) - Leadership and management skills, including the ability to lead and motivate dealership personnel without direct authority. - Ability to leverage relationships to identify and sell the business case for change. - High proficiency for analyzing data from dealer financials and operational assessments to establish improvement plans. - Ability to establish and implement effective metrics to keep dealerships focused on the growth and customer satisfaction improvement opportunity and, overall ROI. - Excellent communication and interpersonal skills, with the ability to interact with internal and external stakeholders at all levels. - Excellent project management skills, with ability to manage milestones and next steps to completion. - Solid understanding of retail dealership industry and changing technology and customer expectations. - Ability to work in a fast-paced and dynamic environment, and to handle multiple tasks and priorities. - Proven effectiveness working independently and as part of a team. - Proficiency with dealer management systems (CDK; Reynolds; etc) and with PC applications in a Windows environment. - The service concept is based on LEAN Management principals. Although the OEM client will provide extensive training on the program and underlying principals, experience with LEAN Management would be a major advantage. Physical Considerations - Ability to work in a general office environment. - Ability to handle extended periods of computer-based work, including telephone. - Ability to lift 25-50lbs (luggage). Travel Considerations - Domestic travel required, estimated up to 75%. Benefits DEKRA North America strives to provide a competitive benefits package to colleagues and promotes physical, emotional, and financial well-being. Colleagues can self-select from our benefits to create a package unique to their needs. Below is a list of benefits we offer our colleagues: - Health care benefits: medical & prescription, dental, vision (including Domestic Partners) - Critical Illness & Hospital Indemnity supplemental insurance - Company Health Savings Account contribution - Flexible Spending Account for eligible health care and dependent care expenses - Paid time off such as vacation, sick leave, and floating holidays - Mental and emotional support resources through our Employee Assistance Program - Wellness Program to increase activity and health habits, with ability to earn participation rewards - Paid Parental Leave - Travel Assist (Domestic/International) - Participation in a 401(k) plan, with an employer match - Company paid Short- & Long-Term Disability benefits - Group term life insurance with options to buy-up for self and others - Tax-free Service Awards - Education Assistance Program - Student Loan Repayment Assistance - Internal training and development resources to grow your career - LEAD Forward Leadership Development Program - Annual Career Goal Setting and Performance Review cycle participation Additional Position Details - Reports to: Automotive, VP of Operations - Work Model: Remote - Work Location: US-based Remote - Supervises Others: No - Status: Full-time - FLSA Classification: Exempt - Visa Sponsorship Eligibility: This position is not eligible for Visa Sponsorship. - Relocation Eligibility: This position is not eligible for relocation.

Role Description The Consulting Intern will support DEKRA’s consulting teams on strategic projects that drive safety performance and organizational improvement for clients across a wide range of industries. This role offers hands-on experience in research design, data analysis, communication strategy, and solution development. Interns will collaborate with experienced consultants and gain exposure to real-world client engagements while deepening their understanding of safety, culture, and organizational behavior. What You’ll Do: - Competitor & Market Analysis: Benchmark industry practices and help identify DEKRA’s unique value proposition. - Content Development: Assist in reviewing and updating DEKRA’s internal points of view on key topics through literature reviews and synthesis. - Research & Methodology Design: Develop research approaches for industry-specific safety studies and organizational assessments. - Data Collection & Analysis: Support collection, organization, and analysis of client and industry data using DEKRA tools (e.g., Expert Logic System) and other platforms. - Insights & Reporting: Translate data into meaningful insights; assist in preparing charts, reports, and white papers for internal and external audiences. - Strategic Integration: Identify opportunities to integrate cross-disciplinary concepts into DEKRA’s offerings. - Client Engagement Support: Attend stakeholder meetings and support communication planning, data sharing, and collaborative analysis. - Presentation & Communication: Assist in creating presentation materials and written content for clients and internal teams. - Field Experience: Shadow consultants on client engagements and assessments, with opportunities to contribute to solution delivery and refinement. Qualifications - Strong interest in safety, performance improvement, and organizational behavior. - Excellent analytical, research, and critical thinking skills. - High attention to detail and strong organization abilities. - Comfortable working independently and as part of a team. - Outstanding written and verbal communication. - Proficient in Microsoft Office; familiarity with data tools such as R, SQL, or Tableau is a plus. - Currently pursuing or recently completed a graduate degree in a relevant field (e.g., Behavioral Science, Public Health, I/O Psychology, Safety Engineering, Data Science). Requirements - Must be able to work in a variety of client locations, environments, and conditions. - Must be able to accommodate working various shifts as client activities are scheduled. - Must be able to withstand the rigors of extensive travel. - May require difficult travel and long periods of driving. - Ability to move and conduct work with full range of motion. - Ability to lift 25-50lbs (luggage). - Extended periods of computer-based work. - Extended periods of standing. Benefits - Compensation: The pay range for this position is $25 per hour to $30 per hour. - Hands-on experience. - Exposure to a variety of impactful projects across multiple industries. - The opportunity to learn from experienced professionals. - Insight into consulting best practices and strategic thinking. - The potential to co-lead elements of smaller-scale projects and contribute meaningfully. - A flexible work schedule. Additional Position Details - Reports to: Strategic Consulting, Vice President, Executive Consultant Lead. - Work Model: Remote or hybrid, depending on project needs. - Work Location: US-based Remote. - Status: Intern. - FLSA Classification: Non-exempt. - Visa Sponsorship: This position is not eligible for Sponsorship.