Cox

Role Description Cox Business helps companies adopt technologies that deliver mobility, scalability and growth. We’re hiring a Client Growth Executive to help our customers grow their business by cultivating and strengthening relationships with existing Cox Business clients. Using your sales expertise and passion for retaining clients, you’ll upsell and cross-sell our solutions and ensure client satisfaction. If you know your way around a negotiation table and are looking for work-life balance and growth opportunities, keep reading and apply today! Qualifications - 8 years of experience in a related field, OR - A BS/BA degree in a related discipline with 4 years of experience in a related field, OR - A MS/MA degree in a related discipline with 2 years of experience in a related field - Previous successful business-to-business outside sales or related experience. - A valid driver’s license, a good driving record and reliable transportation. - Excellent written and verbal communication skills with a successful track record of meeting/exceeding sales goals. - Proficiency and relative work experience using Windows-based PCs, Microsoft Office and a customer relationship management tool (CRM). - Preferred: 2 years of telecommunications, technology or cloud sales experience. - Experience with field sales, pipeline development, new lead generation and prospecting. Requirements - Proactively contact and meet with existing and potential customers to assess their business, technology needs and goals. - Maintain in-depth knowledge of customers’ business including their future business plans, industry, and key competitors, and regularly update needs analysis. - Develop strategies and solutions to increase growth across the Cox portfolio including cloud, managed services, data and internet, complex voice, and television. - Use consultative and value-based selling techniques to educate and influence customers. - Touch base with customers prior to contract expiration to problem-solve, renew or revise contracts and sell additional products and services. - Manage and maintain required pipeline, win/loss and forecast data, providing updates as required by management. Benefits - Professional development and continuing education opportunities. - A competitive salary and top-notch bonus/incentive plans. - Exceptional work-life balance, flexible time-off policies and accommodating work schedules. - Comprehensive healthcare benefits, with multiple options for individuals and families. - Generous 401(k) retirement plans with company match. - Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. - Access to financial wellness/planning resources. - Flexibility to take as much vacation with pay as they deem consistent with their duties. - Seven paid holidays throughout the calendar year. - Up to 160 hours of paid wellness annually for their own wellness or that of family members. - Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Role Description The Senior Analyst, Process Improvement – Finance is an important position that supports the delivery of organizational process excellence. This position reports directly to the BPD&I Senior Manager, Finance and serves as a partner by engaging with business stakeholders within the company to anticipate business needs and drive strong decision making through implementation of process improvements/best practices, continuous improvement, metrics, AI, and end-to-end process governance. This position will be responsible for supporting aspects of the Finance process areas, which include: - Strengthening core financial analysis - Improving the accuracy and clarity of financial storytelling for finance stakeholders - Exhibiting strong project management skills The role will focus on: - Planning - Performance reporting - Forecasting - Variance analysis - Driving standardization and continuous improvement across data, reporting, and financial processes This role will also support key strategic initiatives and build a culture of continuous improvement in the finance organization. The ideal candidate will have experience in: - Continuous process improvement - Change management - Project management - M&A - Governance - Communication Qualifications - 4+ years of accounting or finance experience required along with a Bachelor’s degree in Business, Finance, Accounting, or similar OR Master’s Degree and 2+ years of relevant experience, or 8 years of related work experience in lieu of a degree - Proven ability to influence and collaborate at the highest levels of corporate management - Experience with continuous improvement and project management – Six Sigma Green Belt and/or PMP a plus - Experience supporting organizational change – including large scale transformation initiatives - Ability to work collaboratively across departments and functions and build relationships with internal and external stakeholders - Ability to manage multiple projects simultaneously, prioritize effectively, and meet deadlines in a fast-paced environment - Proven ability to deliver high levels of customer service - Demonstrated financial analysis strength - Experience within a Center of Excellence environment a plus - Excellent oral and written communication is mandatory Requirements - Advanced Degree and/or CPA a plus - Excellent interpersonal and customer service skills - Excellent organizational and analytical skills - Strong knowledge of GAAP - Ability to work effectively under pressure, shift priorities quickly as required, and rapidly adapt to changing environments - Ability to understand business strategy and translate into effective tactical plans - Excellent problem solving and prioritization skills with strong attention to detail - Proven ability to work with minimal direction, as well as be resourceful and independent in solving problems - Proven ability to work with all levels in the organization - Strong computer skills and proficient use of Excel, Word, PowerPoint - Strong knowledge of Oracle Financials Benefits - Base salary in the range of $81,400.00 - $122,000.00 - Flexibility to take as much vacation with pay as deemed consistent with duties and company needs - Seven paid holidays throughout the calendar year - Up to 160 hours of paid wellness annually for personal or family wellness - Additional paid time off for bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave

Role Description The Senior Lead Project / Program Manager leads large, complex, enterprise initiatives that span multiple technical teams, business functions, and organizational priorities. This role provides strategic leadership across the full project and program lifecycle while serving as a trusted partner to professional services leadership, Operations, Architecture, and executive stakeholders. As a recognized subject matter expert, the Senior Lead Project / Program Manager drives execution of highly complex technical initiatives, establishes scalable governance and delivery frameworks, pilots new operating models, and influences strategy through disciplined program management, risk mitigation, and operational excellence. This role owns strategic portfolios of related initiatives, balances competing priorities across multiple stakeholders, and continuously improves how Engineering delivers business value. Duties & Responsibilities - Lead large, complex projects and strategic programs involving multiple technical teams, cross-functional dependencies, executive stakeholders, and organizational priorities. - Provide leadership across the complete project and program lifecycle, including intake, planning, estimation, governance, dependency management, risk assessment, execution, implementation, scope management, change management, and post-implementation review. - Partner closely with Professional Services leaders, architects, Operations, and business stakeholders to successfully deliver complex technical initiatives involving cloud infrastructure, platform engineering, networking, security, software delivery, automation, and operational systems. - Apply strong technical judgment to understand engineering architecture, delivery dependencies, implementation risks, and operational impacts while facilitating informed decision-making and removing delivery obstacles. - Serve as a recognized subject matter expert within Engineering, Sales, and Project Management, providing guidance on delivery strategy, governance, prioritization, issue resolution, and organizational execution. - Own strategic portfolios of related initiatives, balancing competing priorities, organizational risk, resource constraints, funding considerations, and executive expectations to maximize customer and business value. - Pilot new project workflows, delivery methodologies, governance models, and project types; document lessons learned; and operationalize successful practices across the Professional Services organization. - Define, implement, and continuously improve enterprise project and program management standards, governance frameworks, and delivery best practices that improve consistency, predictability, and execution quality across Professional Services. - Build strong partnerships with senior leaders, directors, vice presidents, and executives by developing business cases, executive presentations, ROI analyses, status reporting, and strategic recommendations that support informed decision-making. - Identify systemic delivery risks, organizational dependencies, and process improvement opportunities that enhance engineering execution, operational efficiency, customer outcomes, and business performance. - Manage scope across multiple engagements and prevent scope creep through proper documentation, escalation and change control processes. - Establish meaningful success metrics across engineering programs, including delivery predictability, customer satisfaction, operational performance, resource utilization, financial outcomes, quality, and organizational effectiveness. - Coach and mentor project managers and cross-functional team members by sharing best practices, strengthening delivery capabilities, and advancing project and program management maturity across the organization. Qualifications - Bachelor's degree in Engineering, Computer Science, Information Technology, Business, or a related field and 8 or more years of experience leading complex engineering projects, enterprise programs, technical product delivery, or management consulting. The right candidate could also have a master's degree with 6 or more years of experience, a Ph.D. with 3 or more years of experience, or 12 or more years of related professional experience. - Demonstrated success leading enterprise-scale engineering projects and strategic programs spanning multiple organizations, technologies, executive stakeholders, and business functions. - Strong understanding of engineering delivery methodologies (waterfall and agile), project and program governance, portfolio management, dependency management, risk management, tight scope management, software development lifecycles, cloud infrastructure, and operational delivery models. - Demonstrated technical credibility with the ability to understand technical architecture, infrastructure modernization, cloud platforms, software delivery, technical dependencies, and implementation risks without serving as the technical design authority. - Proven ability to influence strategy, delivery approaches, governance decisions, and organizational priorities through data-driven recommendations and executive-level communication. - Experience designing and implementing scalable project management frameworks, governance processes, operating models, playbooks, and delivery standards that improve organizational effectiveness. - Demonstrated ability to oversee the coordinated work of multiple teams and individuals, influence without direct authority, and successfully lead complex cross-functional initiatives in highly matrixed organizations. - Exceptional executive communication, presentation, facilitation, negotiation, and stakeholder management skills with the ability to build trust and influence decisions at all organizational levels. - Strong business acumen with experience applying financial analysis, ROI evaluation, prioritization frameworks, and strategic planning to engineering investments and delivery decisions. - Demonstrated success operating independently in ambiguous environments while managing competing priorities, organizational change, and evolving business objectives. - Passion for continuous improvement, operational excellence, and advancing the maturity of consulting and professional services project and program management practices across the organization. Requirements - Compensation includes a base salary in the range of $134,900.00 - $224,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits - The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations. - Seven paid holidays throughout the calendar year. - Up to 160 hours of paid wellness annually for their own wellness or that of family members. - Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. - Health care insurance (medical, dental, vision). - Retirement planning (401(k)). - Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). Company Description Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets.

Role Description The Digital Marketing / Communications Manager is responsible for supporting the strategy, execution, and continuous optimization of digital marketing and communications programs across a diverse portfolio of platforms. This role plays a critical support function in delivering integrated internal and external communications strategies that align with business objectives and drive measurable impact. As a senior team member, this role provides project leadership, mentorship, and strategic guidance, ensuring operational excellence, scalability, and alignment across initiatives. The Lead combines advanced platform expertise, structured project management, and data-driven decision-making to deliver high-quality, impactful digital experiences. Key Responsibilities - Campaign Strategy, Ownership & Project Support: - Support the end-to-end planning, execution, and optimization of digital marketing campaigns across platforms such as Google Ads, Meta, YouTube, TikTok, CTV, and other DSPs. - Take full ownership of complex, multi-channel initiatives, ensuring projects are delivered on time, within scope, and aligned with business objectives. - Establish project timelines, workflows, and execution plans while proactively identifying risks and driving resolution. - Oversee campaign budgets, forecasting, pacing, and performance optimization to maximize ROI. - Ensure consistency, quality control, and adherence to best practices across all campaign deliverables. - Internal & External Communications: - Support the development and execution of internal communication strategies to effectively inform and engage employees. - Drive external digital communication initiatives that increase brand visibility, customer engagement, and revenue growth. - Serve as a key point of contact for communications strategy across cross-functional initiatives and campaigns. - Act as an advocate for organizational priorities, ensuring alignment across stakeholders and initiatives. - Mentorship & Team Development: - Provide ongoing mentorship and guidance to selected team members, supporting both technical skill development and customer-facing soft skills. - Lead by example in establishing best practices, improving workflows, and elevating overall team performance. - Support onboarding and training of new team members, helping to build team capability and consistency. - Performance Analysis & Reporting: - Analyze campaign performance and customer behavior to identify insights and inform optimization strategies. - Deliver clear, actionable reporting to leadership and stakeholders, translating data into business recommendations. - Drive continuous improvement through testing frameworks, measurement strategies, and performance reviews. - Cross-Functional Collaboration & Influence: - Partner with Client Services, Sales, Product, Analytics, and Ad Operations teams to ensure seamless execution and alignment. - Facilitate collaboration across stakeholders to move projects forward and resolve dependencies. - Represent digital marketing in internal and external discussions, providing insights on performance, strategy, and industry trends. - Innovation & Continuous Improvement: - Identify opportunities to improve tools, processes, and campaign strategies to increase efficiency and effectiveness. - Contribute to innovation initiatives and recommend new digital tactics, platforms, and capabilities. - Stay current on industry trends and translate them into actionable improvements for the team and business. Qualifications - BS/BA degree and 6 years of experience, Master’s degree preferred with 4 years of experience, or Ph.D. with 1 year of experience, or 8 years of experience without a degree in digital marketing, communications, advertising, or a related field. - Demonstrated experience managing and supporting complex digital marketing campaigns or projects across multiple channels. - Strong project management skills, including the ability to manage multiple priorities, timelines, and stakeholders simultaneously. - Advanced knowledge of digital advertising platforms (Google Ads, Meta, YouTube, TikTok, CTV, programmatic, etc.). - Proven ability to mentor or guide team members and contribute to team development. - Strong understanding of campaign lifecycle management, ad operations, and performance metrics. - Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word, PowerPoint). - Willingness to travel up to 25% based on business or client needs. Requirements - Supporting cross-functional initiatives or programs from planning through execution. - Strong leadership presence with the ability to influence without direct authority. - Experience building or improving processes, workflows, or playbooks. - Excellent communication, organizational, and stakeholder management skills. - Analytical mindset with the ability to translate data into strategy. Benefits - Compensation includes a base salary in the range of $92,300.00 - $153,900.00. - The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations. - Seven paid holidays throughout the calendar year. - Up to 160 hours of paid wellness annually for their own wellness or that of family members. - Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Role Description The EHS Business Intelligence Manager is responsible for the development, maintenance, and continuous improvement of safety management systems and data-driven EHS initiatives across the enterprise. This role plays a critical part in advancing safety performance by transforming data into actionable insights, driving accountability, and enabling informed decision-making at all levels of the organization. This position leads to the evolution and effectiveness of key programs such as DriveSafe and enterprise driver safety initiatives, including oversight of driver scorecards, performance tracking, and reporting. By leveraging analytics, trends, and predictive insights, the EHS Business Intelligence Manager identifies risks, measures program effectiveness, and helps prioritize actions to reduce incidents and improve overall safety outcomes. Partnering closely with EHS, operations, and business leaders, this role ensures alignment between safety systems, reporting tools, and organizational goals. The position also supports the design and implementation of new EHS initiatives, enhances reporting capabilities, and drives consistency and standardization across the business. Success in this role requires strong analytical expertise, a strategic mindset, and the ability to communicate complex data in a clear and impactful way. The EHS Business Intelligence Manager serves as a key enabler of a proactive, data-informed safety culture focused on continuous improvement, operational excellence, and care for people. Qualifications - Bachelor’s degree and 6 years’ experience in a related field, or a master’s degree and 4 years’ experience, or a Ph.D. and 1 year of experience, or 10 years’ experience in a related field. - Experience supporting EHS programs within a large company environment. - Experience leading projects and a strong understanding of technology systems and data analytics. - Strong interpersonal skills that foster team building and “buy-in” of new initiatives and goals at all levels of the organization. - Experience with Benchmark/Gensuite. - Demonstrated experience gathering requirements and facilitating sessions. - Strong organizational skills and the ability to work independently. - Experience with computer systems and data analysis. - Ability to drive programs and improvements across a matrix organization. - Experience with data analysis and visualization and familiar with databases, data structure, and queries. Requirements - To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. - Possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits - Compensation includes a base salary in the range of $101,500.00 - $169,100.00, which may vary based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. - Position may be eligible for additional compensation that may include an incentive program. - Eligible employees can take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations. - Seven paid holidays throughout the calendar year. - Up to 160 hours of paid wellness annually for their own wellness or that of family members. - Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Company Description Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. - Benefits of working at Cox may include health care insurance (medical, dental, vision). - Retirement planning (401(k)). - Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Application Deadline: 07/12/2026 EOE, including disability/vets

Role Description The Technical Customer Care Specialist I will manage a variety of interactions with clients via phone, email, and other methods of communication supporting the DMS technical call center. This is a REMOTE role that is LOCATION SPECIFIC: The individual can work remotely but needs to be within a commutable distance (25 miles or less) to one of the following Cox Automotive hub locations: - 6240 Sprint Pkwy, Overland Park, KS - 224 Valley Creek Blvd Suite 400, Exton, PA - 1 Howard St., Burlington, VT - 6305 Peachtree Dunwoody Rd. Bldg. B, Atlanta, GA - 13693 S. 200 W, Draper UT This is a fully remote position - must be able to work any shift during business hours, currently Monday - Saturday, 5AM - 6PM MDT (hours subject to change to meet business needs, shifts may include fixed Saturday schedule). Key Responsibilities - Handle routine customer questions relating to product usage, as well as technical support issues. - Maintain expert-level knowledge of Dealertrack Solutions and Products. - Develop and maintain strong technical expertise in Dealertrack products and those devices and platforms upon which the products function. - Accurately log all customer information in the CRM customer ticketing system. - Adhere to corporate objectives for ticket processing and associated support service level agreements for response time and ticket closure. - Demonstrate follow-up skills. - Ability to handle and respond to multiple open issues. - Able to work independently with little direction and multi-task while being extremely productive and timely. - Ability to work required shifts both independently and within a team organization. - Facilitate communication from Support Team to other departments as needed to complete Cases. Qualifications - Minimum - High School Diploma/GED - Generally, less than 2 years of experience. - Ability to troubleshoot and document issues related to system performance and functionality. - Excellent communication skills (Verbal and Written). - Strong problem-solving/troubleshooting skills. - Strong interpersonal skills and attention to detail. - Ability to accommodate extended hours, flexible work schedule, and work overtime as needed, including weekend hours. - Ability to work independently as a team to deliver on individual and business goals. - Preferred - Displays strong dependability and reliability. - Ability to handle multiple, competing priorities and deliver results in a fast-paced environment. - CRM case logging/Salesforce experience. - Experience with interaction distribution systems such as Genesys Pure Cloud. - Automotive industry knowledge. Requirements - To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. - However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits - Hourly base pay rate is in the range of $16.59 - $24.86/hour. - Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. - Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. - Health care insurance (medical, dental, vision). - Retirement planning (401(k)). - Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

Role Description Cox Fleet is currently hiring a Service Coordinator Manager to dispatch and schedule preventative maintenance (“PM”), repairs, and services discovered during inspections - a ‘Customer Experience Leader’ with the responsibility to ensure that the overall customer experience is ‘best in class’. This is to be accomplished by the execution of the outlined processes within the work instructions with proficiency and enthusiasm. - Managing Preventative Maintenance, Scheduled Repairs, and Unscheduled/Emergency services transactions lifecycle from origination until the customer unit is in control/custody of the repair technician. - Managing a team of 6–8 technicians across multiple markets in the United States and Canada. - Sales and account management responsibilities, including maintaining client relationships and identifying growth opportunities. - Preventive maintenance (PM) tracking, reporting, and compliance for the client. - Supporting technician development, coaching, and performance improvement. - Parts procurement, estimate generation, obtaining approvals, and ensuring proper parts markup in accordance with company standards. - Following all client SOPs and operational requirements. - Participating in and leading bi-weekly progress meetings with corporate leadership and local branch teams. - Timely and accurate documentation and notation in all systems regarding each customer contact. - Providing excellent customer service for all internal and external customer calls. - Be professional and establish positive customer rapport, encouraging repeat business. - Obtain customers' approval for all repairs and services to be performed. - Coordinating towing of customer units when necessary. - Scheduling repairs and maintenance with resources as a first priority. - Scheduling outside vendors only when technicians are not available. - Continuously develop and improve company capabilities in the area of Dispatching and Service Scheduling. - Additional duties and special projects as assigned. Qualifications - Bachelor’s degree in a related discipline and 6 years’ experience in a related field, or a different combination such as a master's degree and 4 years’ experience; a Ph.D. and 1 year experience; or 10 years’ experience in a related field. - 1+ year of experience in management or lead role. - Excellent verbal and written communication skills; ability to effectively communicate at all levels of the organization. - Proven track record to collaborate cross-functionally, build positive relationships, and become a trusted partner to relevant cross-functional partners. - Excellent organizational skills and the ability to balance a variety of tasks. - Strong Excel and data entry skills, and the ability to learn new platforms (such as IT Systems, including Web Wrench, MobileFrame, RO Writer). - Common knowledge of the trucking industry; experience with fleet maintenance or other transportation experience in automotive/trucking would be very helpful. - Ability to work independently and collaboratively within a team environment. - Excellent problem-solving skills. - Must hold a valid driver’s license. - Highly organized with exceptional follow-through abilities. - To be employed in this role, you’ll need to clear a pre-employment drug test. Requirements - Compensation includes a base salary in the range of $67,100.00 - $100,700.00, which may vary based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. - Position may be eligible for additional compensation that may include an incentive program. Benefits - Flexibility to take as much vacation with pay as they deem consistent with their duties and the company’s needs. - Seven paid holidays throughout the calendar year. - Up to 160 hours of paid wellness annually for their own wellness or that of family members. - Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. - Health care insurance (medical, dental, vision). - Retirement planning (401(k)). - Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

Role Description The Sr. Manager role involves a higher level of strategic leadership, oversight, and responsibility for the overall operation of the department. It includes a more significant focus on relationship management, strategic reporting, and advocating for team needs at a higher organizational level. - Manages and provides direction to managers on work volumes, planning, and continuous monitoring of staffing levels to ensure efficiency, work quality, prioritization, and superior customer service. - Prepares reports for executive leadership, tracking strategic goal accomplishment, and reporting progress to stakeholders. - Proactively reviews performance data, including financial, sales, and activity reports to monitor and measure departmental productivity and provide strategic and consultative insights to stakeholders. - Serves as the key point of contact for both internal and external clients, addressing escalations and inquiries. - Cultivates and maintains positive working relationships with clients, including leadership at all levels, to ensure a superior and positive client experience. - Develops and recommends solutions for clients that are mutually rewarding using Cox Automotive products, services, and resources. - Consults with clients on recommended digital sales strategies to post vehicles using Cox Automotive channels. - Utilizes a deep understanding of the automotive business and clients’ business models to strategically align Cox Automotive’s suite of products and services to ensure client success. - Strategically leads and maintains transparent communication by disseminating organization information effectively through comprehensive means, including department meetings, one-on-one sessions, targeted email communications, Teams chats, and regular interpersonal engagements. - As a Senior Manager, ensures that communication practices align with the organization's overarching goals, fostering a culture of openness and collaboration across various channels. - Spearheads the holistic development of the team by conducting in-depth reviews of performance against key indicators, strategically formulating, and executing improvement strategies. - Fosters a high-performing team through strategic recruitment, orientation, training, and supervision. - Delegates tasks and establishes deadlines to optimize team efficiency. - Takes a leadership role in cultivating an employee-oriented company culture, emphasizing quality, continuous improvement, and key employee retention. - Collaborates with other departments, physical sites, and leadership to ensure ongoing communication, compliance with legal standards and client SOP, coordination of activities, and a high quality of customer service both internally and externally. - Develops new commercial accounts and increases volume with existing customers through proactive outreach. - May have oversight of TRA and Specialty functions ensuring positive customer relationships, focus on growth of business, successful sale execution, completion of quality repairs, and appropriate preparation of records for customer accounts. - May have oversight of the Outside Commercial Coordinator team who work closely with client account representatives to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, and ensure effective operational flow. - Visibly demonstrates safety commitment by following all safety and health procedures and modeling the behaviors related to such. - Works with safety leadership to support all safety activities aligned with Safety Excellence. - Performs any other duties assigned. Qualifications - Bachelor’s degree in a related discipline and 8 years’ experience in a related field. - Alternative combinations: - Master's degree and 6 years’ experience - Ph.D. and 3 years’ experience in a related field - 12 years’ experience in a related field - 3+ years’ experience in management or leadership role. - Experience in the automobile industry or the auction business preferred. - Customer service experience required. - Proficiency in analyzing data crucial to making informed decisions and achieving operational efficiency required. - Experience coaching and leading others required. - Ability to foster productive and professional internal and external business relationships required. - Strong verbal and written communication skills required. - Strong interpersonal skills required. - Strong ability to problem-solve and de-escalate heated situations required. - Strong organizational skills required. - Proficient computer software skills necessary, including intermediate Microsoft Excel, Word, and Outlook skills. - Ability to sit or stand for prolonged periods of time. - Ability to perform repetitive data entry tasks, manual dexterity. - Vision abilities required include close, distance, and depth perception. - Must clear a pre-employment drug test. Requirements - Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. - Possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits - Base salary in the range of $107,200.00 - $160,800.00, varying based on location and candidate’s knowledge, skills, and abilities. - Position may be eligible for additional compensation, including an incentive program. - Flexible vacation with pay, consistent with duties and company needs. - Seven paid holidays throughout the calendar year. - Up to 160 hours of paid wellness annually for personal or family wellness. - Additional paid time off for bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Role Description Cox Automotive is seeking a Software Engineer II to be a key contributor in our vAuto software suite. This individual will engage in active software development and work in tandem with our team of talented engineers to create scalable and high-quality software solutions. What You’ll Do: - Design, develop, and deploy scalable, cloud-native applications that meet user story requirements and acceptance criteria. - Own features end to end, from architecture and development through deployment and production support. - Write and maintain unit, integration, and automated tests to ensure software quality and reliability. - Troubleshoot and resolve software defects and production issues. - Break down epics and stories into technical tasks and provide accurate estimates. - Build expertise in the applications, systems, and services you support. - Monitor and manage cloud infrastructure (cost, performance, security) within AWS. - Enhance CI/CD pipelines and infrastructure to improve performance, security, and deployment cycles. - Explore and incorporate AI capabilities to improve code quality, deployment processes, and innovation within our engineering practice. - Collaborate with AI agents to build, test, and deploy software across the SDLC by using proper contextual inputs to improve AI understanding and output quality. - Implement AI-powered features and pipelines in our software products. - Contribute to prompt engineering experimentation and share tool usage insights with the team. - Mentor and support junior engineers through technical guidance, code review, and peer programming. - Participate actively in Agile ceremonies and contribute to a culture of ownership, trust, and continuous improvement. - Effectively document your work and share knowledge across the team. - Stay current on tools, technologies, and trends relevant to your technical domain, including cloud computing, DevOps, and AI. Qualifications - Bachelor’s degree in a related discipline and 2 years’ experience in a related field; or a different combination, such as a master's degree and up to 2 years’ experience; or 10 years’ experience in a related field with no degree. - Solid experience as a Software Engineer, with proficiency in .NET C# and JavaScript or Typescript frameworks. - Strong database development skills, including advanced SQL, relational and NoSQL database technologies. - Familiarity with cloud computing platforms, especially Amazon Web Services (AWS), is preferred. - Experience working with AI technologies or strong curiosity to incorporate AI into development such as: - Agentic coding - AI-assisted development tools (e.g., GitHub Copilot, ChatGPT, Claude Code) - Deep understanding of software development best practices and the Software Development Life Cycle (SDLC). - Proven problem-solving abilities and a keen eye for detail. - Live by Scrum principles and collaborate with team members using Agile techniques including test driven development, code reviews, and retrospectives. - Effective communication skills, capable of explaining intricate technical details coherently to both tech-savvy and non-technical individuals. - Dedication to team collaboration, continual learning, and always striving for excellence. Requirements - To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits - Compensation includes a base salary in the range of $98,300.00 - $147,500.00, which may vary based on factors such as location and candidate’s knowledge, skills, and abilities. - Eligible employees have the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations. - Seven paid holidays throughout the calendar year. - Up to 160 hours of paid wellness annually for their own wellness or that of family members. - Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Company Description Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.

Role Description - Provide accurate reconditioning estimates for body, detail and mechanic (including PSI) services. Estimates will include but not be limited to, commercial, dealer, rental and retail customers as well as any lot or internal damage. - Communicate estimates in required formats (i.e., electronic, email, written, etc.) required to meet all internal and external customer expectations. - Work with Procurement/Purchasing staff to assure accurate pricing of parts and supplies required for estimates. - Monitor repair status, completion timelines, transportation and customer communications related to approved reconditioning estimates, as directed by management. - Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. - Perform other duties as assigned by management. Qualifications - High School Diploma or GED equivalent required. - 1 year of customer service experience preferred. - 1 – 3 years of collision and/or mechanical estimating experience preferred. - Valid driver’s license and safe driving record required. - Ability to drive vehicles with standard and automatic transmissions. - Ability to work in a fast-paced environment. - Effective verbal communication and customer service skills. - Good organizational and interpersonal skills. - Basic leadership skills preferred. - Exhibit strong leadership skills. - Ability to lift and carry up to 25 pounds (e.g. tools, equipment). - Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. Requirements - To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits - Hourly base pay rate is in the range of $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. - Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. - Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. - Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).