• Develop and improve test strategy, test standards, test plans, test reports, and QA processes • Organize and manage test design and implementation tasks on a project for **yourself and the whole QA team (8-10 people) • Conduct and report on the analysis of test results and coverage factors. • Develop and execute tests for end-to-end scenarios, reported customer-facing **issues, and other externally initiated sources. • Participate in requirements discussions and identify requirements that may be **missing, wrong, or lacking clarity. • Ensure proper communication occurs with the project teams on the test status, **issues and deployment risk. • Work with development and project management to troubleshoot issues, manage change and mitigate risk.

• Lead end-to-end QA activities across complex Back Office systems, workflows, integrations, and enterprise business processes. • Develop and execute effective test strategies, test plans, and validation approaches aligned with business and technical objectives. • Ensure release readiness, production stability, and high-quality delivery outcomes across multiple initiatives. • Manage competing priorities between BAU support and project deliverables while maintaining QA standards. • Apply risk-based testing methodologies to prioritize testing efforts effectively. • Identify quality risks, dependencies, gaps, and release concerns early, and provide actionable mitigation plans. • Take initiative during critical delivery situations such as unclear requirements, testing blockers, integration issues, or release instability. • Partner closely with business stakeholders to align on quality expectations and release readiness. • Act as a trusted QA advisor, communicating risks, progress, and recommendations clearly. • Influence decisions through expertise, data-driven insights, and effective communication. • Demonstrate strong individual contributor leadership through accountability, professionalism, and ownership. • Mentor and support QA engineers through coaching, reviews, collaboration, and knowledge sharing. • Promote a culture of continuous learning, operational excellence, and quality-first thinking. • Drive the adoption of AI-powered QA solutions and intelligent automation practices across testing processes. • Champion automation-first and AI-assisted testing approaches to improve efficiency, scalability, and coverage. • Identify opportunities to reduce manual effort and optimize QA processes through automation and innovation. • Contribute to the enhancement of QA frameworks, standards, tools, and delivery practices. • Collaborate with engineering and technology teams to integrate automation and AI capabilities into CI/CD pipelines and QA workflows. • Evaluate emerging technologies, automation platforms, and AI-driven testing tools to improve quality engineering practices.

• Perform manual testing of our ERP system based on business requirements and analytical documentation. • Create, update, and maintain scenarios and test cases. • Report and document bugs and risks using defect management systems (e.g., Azure DevOps). • Define and prioritize acceptance test cases in alignment with user story acceptance criteria. • Monitor test coverage, making adjustments to maximize integration and coverage of user stories. • Review user stories and solution designs for testability, suggesting improvements. • Deliver detailed and prioritized test plans aligned with our Testing Strategy and Product Vision. • Measure and report on testing effectiveness, using customer satisfaction and other metrics.

Role Description We are seeking native Macedonian speakers with strong English comprehension to join our global linguistic community as Freelance Linguistic Testers. No prior testing experience is required—we provide full training! If you own a modern Mac and have a sharp eye for detail, this is your opportunity to work on cutting-edge IT and AI projects. - Language Pair: English to Macedonian - Domain: Information Technology, Software, and AI Content - Experience: No previous linguistic testing experience required. Training and guidelines will be provided. - Hardware Requirement: Must own a Mac device with an M-series chip (M1, M2, M3, M4, or newer). Responsibilities - Perform Linguistic QA: Review and refine AI-generated and localized Macedonian content to ensure natural flow and cultural accuracy. - Software & UI Testing: Navigate applications to identify layout issues, truncated text, and functional bugs in the Macedonian interface. - Bug Reporting: Document and report linguistic and technical errors clearly in English using our testing guidelines. Qualifications - Linguistic Proficiency: Native-level fluency in written and spoken Macedonian, paired with professional-level English comprehension and written communication skills. - Hardware Specification (Mandatory): Active access to a Mac computer equipped with an Apple Silicon M-series chip (M1, M2, M3, M4, or newer). - Cultural Competency: A strong, intuitive grasp of modern Macedonian cultural nuances, localized language trends, and regional idiomatic expressions. - Technical Aptitude: Comfort navigating new software interfaces, adhering to detailed testing guidelines, and reporting technical/linguistic bugs clearly in English. - Work Environment: A reliable high-speed internet connection and a dedicated workspace suitable for remote, independent contract work. - Attention to Quality: Exceptional attention to detail, with the ability to consistently identify minor grammatical, formatting, and user-interface (UI) errors. - Professional Experience: No prior experience in linguistic testing or translation is required; however, candidates must be willing and able to complete the mandatory onboarding training. Benefits - Flexible Remote Work: Work from anywhere, managing your own hours around project deadlines. - Long-Term Collaboration Opportunities: We aim to build lasting partnerships with our freelance linguists; successful candidates will become part of our preferred talent pool for ongoing, periodic project assignments. - Cutting-Edge Tech: Gain experience working with advanced localization workflows, AI-driven translation tools, and global brand content. - Elite Projects: Build your portfolio by working on software utilized by millions of global users daily.