Courtyard.io

Job Summary We’re looking for an Operations Manager who thrives in fast-paced environments and enjoys building, improving, and scaling operational processes. This role will operate at the intersection of project management and hands-on operations, helping drive execution across packaging, fulfillment, inventory liquidation, and cross-functional initiatives. The ideal candidate is highly organized, analytical, and comfortable managing multiple operational programs at once. You’ll partner closely with teams across Operations, Finance, and Customer Success to ensure processes run smoothly and operational initiatives launch successfully. What You’ll Do - Project manage the day-to-day Operations roadmap, priorities, and cross-team deliverables. - Lead small to mid-sized ops projects end-to-end (scope, timeline, owners, delivery). - Partner with Customer Success and Trust & Safety to resolve operational drivers of customer issues (fake cards, damaged inventory, missing items, delayed shipments). - Own packaging strategy across product categories and price tiers, including standards, materials, cost targets, and vendor selection. - Develop and maintain operational workflows for inventory clearance and liquidation, coordinating planning and execution with Finance and Vault Operations. - Own relationships with ops vendors tied to packaging, shipping supplies, and liquidation partners. - Identify operational gaps and recommend process improvements, tooling enhancements, or workflow changes that improve efficiency and reduce operational friction. - Build SOPs, documentation, and lightweight tools that support scalable and repeatable operational processes. What We’re Looking For - 5+ years of experience in operations, program management, supply chain, logistics, or a related field. - Ability to travel 25% of the time. - Strong project management skills with the ability to manage multiple initiatives simultaneously. - Experience building and improving operational processes and SOPs. - Analytical mindset with the ability to track and interpret operational metrics. - Excellent cross-functional collaboration and communication skills. - Comfortable operating in fast-moving environments where priorities evolve quickly. - Experience in fulfillment, logistics, marketplace operations, or inventory-heavy businesses. - Experience working with vendor management and supply chain partners. - Familiarity with operational tooling, workflow automation, or building lightweight internal systems. What You’ll Get In Return - A dynamic and engaging environment focused on fostering real growth and innovation - Opportunities to create amazing products that our customers truly love and value - Comprehensive health insurance packages with dependent coverage - Competitive salary with ample opportunities for career advancement and development - Enjoy the flexibility of a fully remote work environment - 401(k) plan with a 4% employer match to help you plan for the future - $100 monthly dogfooding stipend to support trying out our products firsthand - Access to employee wellness programs designed to support your overall well-being

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re seeking a Director of Operations Strategy to lead inventory strategy, category expansion, and operational planning across the business. This role sits at the center of Finance, Product, and Operations, ensuring the company invests in the right inventory, manages risk effectively, and expands into new categories with discipline and speed. The ideal candidate is highly analytical, strategic, and comfortable translating data and market signals into clear buying, capital, and operational decisions. - Own the overall inventory strategy across Courtyard’s categories, balancing liquidity, velocity, margin, and customer experience while guiding buying decisions across categories and price tiers. - Partner with Finance and executive leadership to set inventory budgets, category-level buying targets, and risk parameters tied to capital allocation and marketplace demand. - Build and maintain forecasting models that inform buying strategy, inventory exposure, and redemption behavior, continuously refining them using marketplace data and post-buy performance. - Monitor inventory health across aging, redemption exposure, liquidity, and price-band coverage, surfacing risks and recommending corrective actions. - Lead the strategic evaluation and prioritization of new categories and vertical expansion opportunities, including pilots, feasibility assessments, and scaling plans. - Develop decision frameworks that enable fast, disciplined tradeoffs across buying strategy, inventory exposure, and capital risk. - Define and oversee liquidation and de-risking strategies, partnering with Finance and Operations to ensure efficient execution and incorporating insights into future buying strategy. - Serve as a central connector across Inventory, Finance, Product, Operations, and GTM to align planning, supply strategy, and marketplace initiatives. - Partner with Finance on Operations budgeting and financial planning, translating category and inventory strategy into cost assumptions, forecasts, and investment priorities. - Provide executive-level reporting and insights on inventory performance, category growth, capital exposure, and strategic opportunities. - Mentor and support team members while helping design the structure, processes, and tooling needed to scale the inventory strategy function over time. Qualifications - 8+ years of experience in operations strategy, marketplace operations, supply chain, or analytics roles. - Experience developing inventory strategy, forecasting models, and data-driven decision frameworks. - Proven ability to partner with Finance on capital allocation, budgeting, and risk management. - Experience launching or expanding product categories, marketplaces, or new business lines. - Strong analytical skills with the ability to translate data into clear strategic recommendations. - Track record of leading cross-functional initiatives across Product, Operations, and Finance. - Experience managing inventory health metrics (liquidity, velocity, aging, margin). - Strong communication skills with experience presenting insights to senior leadership. - Comfortable operating as a hands-on strategic leader while helping scale the team. Benefits - A dynamic and engaging environment focused on fostering real growth and innovation. - Opportunities to create amazing products that our customers truly love and value. - Comprehensive health insurance packages with dependent coverage. - Competitive salary with ample opportunities for career advancement and development. - Enjoy the flexibility of a fully remote work environment. - 401(k) plan with a 4% employer match to help you plan for the future. - $100 monthly dogfooding stipend to support trying out our products firsthand. - Access to employee wellness programs designed to support your overall well-being.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re looking for a TCG Sourcing Manager to lead and scale our trading card game acquisition strategy across shows, shops, distributors, and the broader hobby ecosystem. This role sits at the center of our TCG category—connecting sourcing, vault operations, marketing, grading, and product to ensure we bring in the right inventory and consistently deliver value to collectors. - Lead and manage the sourcing of TCG inventory across conventions, card shows, local game stores, and distributor networks. - Maintain and grow relationships with game stores, dealers, distributors, and collectors to ensure a steady pipeline of high-quality TCG inventory. - Negotiate purchases, secure competitive pricing, and evaluate opportunities for bulk buys and strategic acquisitions. - Work closely with the Vault Operations team to ensure smooth intake, cataloging, and storage of newly sourced TCG inventory. - Partner with internal teams to forecast inventory needs and replenish high-demand sets, sealed product, and singles. - Manage the grading submission pipeline, ensuring cards are submitted efficiently and returned on timelines that support product releases. - Evaluate raw card quality at the point of sourcing, ensuring a healthy flow of gradable inventory. - Collaborate with Marketing and Growth teams to identify inventory needed for campaigns, promotions, and key calendar moments. - Partner with Product to help identify new TCG product opportunities—from curated drops and set breaks to marketplace expansions. - Stay close to community trends across major TCG ecosystems to inform buying strategy and category growth. Qualifications - 5+ years of experience in TCG sourcing, collectibles buying, trading, or related fields. - Strong knowledge of major TCG ecosystems (e.g., Magic: The Gathering, Pokémon, Yu-Gi-Oh!) including set structures, rarity tiers, grading standards, and hobby trends. - Experience evaluating card condition and identifying high-value singles and sealed product opportunities. - Comfortable negotiating deals and working in fast-paced environments. - Highly organized with strong communication skills and the ability to coordinate across multiple teams. - A builder mindset—comfortable helping shape processes, categories, and new offerings. - Deep passion for the TCG community and an understanding of collector behavior and market dynamics. - Ability to travel occasionally (20%+) to major conventions, shows, and dealer visits to source inventory and represent the brand. Benefits - A dynamic and engaging environment focused on fostering real growth and innovation. - Opportunities to create amazing products that our customers truly love and value. - Comprehensive health insurance packages with dependent coverage. - Competitive salary with ample opportunities for career advancement and development. - Enjoy the flexibility of a fully remote work environment. - 401(k) plan with a 4% employer match to help you plan for the future. - $100 monthly dogfooding stipend to support trying out our products firsthand. - Access to employee wellness programs designed to support your overall well-being.

Job Summary We’re looking for an Industrial Engineer to architect and optimize how Courtyard’s vault and logistics network operates at scale. This role owns the design of workflows, facility layouts, labor models, and material flow across receiving, intake, storage, picking, packing, and shipping. You’ll apply engineering methods, data, and systems thinking to increase throughput, reduce cost per unit, improve accuracy, and support rapid expansion across new vault launches. You’ll work closely with Vault Operations, Engineering, and Product to translate operational reality into scalable systems, automation, and infrastructure. This role sits at the intersection of physical operations and systems design, ensuring Courtyard can grow volume and categories without growing complexity, cost, or risk. Person must live within a commutable distance of New Castle, DE What You’ll Do - Engineer end-to-end workflows across receiving, intake, storage, picking, packing, and shipping to optimize throughput, accuracy, labor efficiency, and space utilization. - Define standard operating models and performance benchmarks across vaults. - Develop labor standards, capacity models, and staffing plans tied to volume forecasts. - Design warehouse and vault layouts, including slotting strategy, workstation design, travel paths, and material flow. - Support long-term network planning and new vault design, including throughput modeling and space requirements. - Lead operational design for new facility launches from concept through stabilization. - Evaluate, model, and implement automation and tooling (scanning workflows, conveyor systems, sortation, robotics, WMS enhancements). - Partner with Engineering and Product to design operational systems, data models, and tooling that reflect real-world workflows. - Translate operational requirements into technical specifications and system design inputs. - Build and analyze operational models to identify bottlenecks, constraints, and cost drivers. - Define KPIs and instrumentation to measure flow, productivity, quality, and utilization. - Run experiments and pilots to validate improvements before scaling. - Lead improvement initiatives from design through implementation and adoption - Produce SOPs, training materials, and engineering documentation to support consistency. - Act as the technical bridge between operators on the floor and software / product teams. What You’ll Bring - 5+ years experience in industrial engineering, operations engineering, logistics engineering, or similar roles. - Hands-on experience in fulfillment centers, warehouses, or logistics networks. - Strong foundation in process engineering, workflow design, and operational modeling. - Comfort using data to drive decisions (throughput modeling, capacity planning, cost analysis). - Experience with warehouse systems, automation, or facility design preferred. - Ability to operate at both strategic and ground level—designing systems and validating them on the floor. - Strong cross-functional communication skills with technical and non-technical teams. - Builder mentality with comfort operating in ambiguity. - Experience supporting facility launches, layout design and automation initiatives. What You’ll Get In Return - A dynamic and engaging environment focused on fostering real growth and innovation - Opportunities to create amazing products that our customers truly love and value - Comprehensive health insurance packages with dependent coverage - Competitive salary with ample opportunities for career advancement and development - Enjoy the flexibility of a fully remote work environment - 401(k) plan with a 4% employer match to help you plan for the future - $100 monthly dogfooding stipend to support trying out our products firsthand - Access to employee wellness programs designed to support your overall well-being

Job Summary Courtyard is recruiting a CRM Manager to bring user journeys to life across owned and operated channels, including email, push, in-app, and loyalty programs. The CRM Manager will be a key strategist and producer of the CRM and loyalty campaigns, while growing message capabilities, reporting, and insight efforts on behalf of the Marketing group. The ideal candidate has a keen interest and skillset in leveraging dynamic campaigns, analysis, and data integration to enable the most cutting-edge marketing capabilities possible. They are a casual or core collector, and a user of loyalty apps and/or online marketplaces with deep experience in consumer-facing marketing messaging. What You’ll Do - Build, manage CRM and loyalty campaigns, journeys and automations on behalf of the Marketing group - Manage projects with partner departments and teams, including both creative and technical - Develop, document, and execute A/B/x and MAB campaigns for audience and journey optimization across owned channels. - Support Marketing & Courtyard leadership with presentations, evaluations and implementation strategies that support CRM & loyalty growth - Develop and maintain best-in-class business process and project process conventions, while collaborating with CRM leadership on sustained growth frameworks. - Support, analyze, and manage the resolution of critical production application issues, such as our ESP and MMPs - Research and analysis of competitor lifecycle messaging and loyalty programs - Perform other job-related functions as assigned What You’ll Bring - 6+ years of professional marketing experience, including 3+ years in CRM and/or loyalty marketing preferred - Proven ability to lead the delivery of end-to-end user journey experiences, across owned and operated channels on web and mobile - Strong communicator who brings clarity and storytelling to cross-functional forums - Experience working closely with Marketing, Product and Engineering leaders to define and deliver outcomes - Collaborative, constructive communication style that builds trust and elevates CRM capabilities - Expert in best practices in marketing UX, email, web and related creative across responsive Web, iOS & Android - Strong project planning, time management, and collaboration skills What You’ll Get In Return - A dynamic and engaging environment focused on fostering real growth and innovation - Opportunities to create amazing products that our customers truly love and value - Comprehensive health insurance packages with dependent coverage - Competitive salary with ample opportunities for career advancement and development - Enjoy the flexibility of a fully remote work environment - 401(k) plan with a 4% employer match to help you plan for the future - $100 monthly dogfooding stipend to support trying out our products firsthand - Access to employee wellness programs designed to support your overall well-being

Job Summary Courtyard is seeking a Live Operations Marketing Manager to own and scale our live services program. This role is responsible for planning, coordinating and executing Courtyard’s live on-platform events and thematic product launches, which serve as the primary engine for engagement, retention and revenue across the platform. Similar to Live Ops roles at leading mobile gaming companies, you will manage the operational cadence of in-platform events, ensuring launches are well-scoped, properly planned and executed seamlessly across teams. You will partner closely with Inventory & sourcing, Products, Engineering, Creative, Growth and Data to bring new product experiences to life, from weekly content drops and seasonal moments to major category launches. This role requires a combination of strategic thinking, operational rigor, and strong cross-functional leadership. The ideal candidate thrives in fast-paced environments and enjoys orchestrating complex launches that bring exciting new experiences to customers. What You’ll Do Own the Live Operations Program - Lead the planning and execution of Courtyard’s LiveOps calendar, including thematic packs, seasonal launches and weekly platform event quests. - Ensure a consistent cadence of engaging in-platform experiences that drive engagement, retention and GMV growth. - Manage the operating rhythm for LiveOps, including planning cycles, launch readiness reviews, risk assessments and post launch retrospectives. - Own the launch process, this includes setting up the events on platform, asset uploads and ensuring set up is bulletproof to go live. - Monitor competitor launches, events and industry trends. - Bring new ideas and inspiration for thematic pack releases, tooling improvements and promotional moments that keep the platform fresh. Drive In-Platform Event Planning & Execution - Translate LiveOps strategy into clear scope, timelines and dependencies so cross-functional teams can execute predictably. - Own launch readiness across teams by maintaining checklists, quality gates and execution timelines. - Coordinate closely with Engineering, Creatives, Product Marketing, Inventory, and Data teams to ensure new events and experiences launch smoothly across web and mobile. - Manage real-time operational issues and maintain calm execution during high-stake launches. Build Scalable Live Ops Systems - Work closely with the Inventory & Sourcing team to align on supply, pricing and product mix for upcoming launches. - Collaborate with Marketing teams to align UA, CRM, Social and Community activations around key live moments. - Partner with the Creative Services team to ensure all event visuals, assets are delivered on time. Measure Performance & Optimize - Work with the Data & Analytics team to evaluate event performance across GMV, revenue, engagement, retention and conversion metrics. - Identify insights from event performance and recommend improvements to future launches. - Run experiments and A/B tests to improve on-platform event performance and customer engagement. What You’ll Bring - 6+ years of experience in Live Operations / live services in gaming, consumer apps or marketplaces. - Strong understanding of live service mechanics and how in-platform events drive engagement and monetization. - Proven ability to plan and execute complex launches across multiple teams. - Highly organized with strong operational discipline and attention to detail. - Strong analytical mindset with experience using data to evaluate event performance. - Experience collaborating cross functionally with Product, Growth Marketing, CRM, Creatives, Engineering, Finance and Data teams. - Excellent communication and stakeholder management skills. - Strong proficiency in excel spreadsheets, dashboard toolings such as Looker / Tableau and operational planning tools. - Background in mobile gaming, live service products or marketplace platforms strongly preferred. What You’ll Get In Return - A dynamic and engaging environment focused on fostering real growth and innovation - Opportunities to create amazing products that our customers truly love and value - Comprehensive health insurance packages with dependent coverage - Competitive salary with ample opportunities for career advancement and development - Enjoy the flexibility of a fully remote work environment - 401(k) plan with a 4% employer match to help you plan for the future - $100 monthly dogfooding stipend to support trying out our products firsthand - Access to employee wellness programs designed to support your overall well-being

Job Summary Courtyard.io is looking for an Accounting Manager to become the second hire in our accounting function and help build a world class finance organization from the ground up. This is a unique opportunity to join one of the fastest growing companies in the collectibles space and help architect the financial infrastructure that will support the next stage of our growth. You will work directly with finance leadership to design scalable processes, implement automation, and ensure the integrity of our financial reporting as we expand. The ideal candidate enjoys solving complex problems, building systems that scale, and partnering across teams to help a high growth company move quickly while maintaining strong financial discipline. This role is both strategic and hands on and is ideal for someone excited to build something lasting. What You’ll Do - Help design and scale Courtyard’s accounting function as the company grows - Own core accounting operations including journal entries, reconciliations, and financial reporting - Support and drive the monthly close process and ensure timely and accurate financial statements - Manage key accounting areas such as inventory accounting, marketplace transactions, and subscription based revenue recognition - Partner with product, engineering, and operations teams to support new initiatives and ensure appropriate accounting treatment - Identify opportunities to automate workflows and improve accounting processes using modern tools and AI - Help implement scalable systems, internal controls, and accounting policies as the business evolves - Assist with audits, external reporting, and regulatory compliance requirements - Document accounting policies and procedures to support operational excellence and scalability - Contribute to strategic projects such as system implementations, process redesign, and financial infrastructure improvements - Support FP&A initiatives through financial analysis and operational insights - Help build and mentor the future accounting team as Courtyard continues to grow What You’ll Bring - 5+ years of experience in public accounting, a high growth startup, or a combination of both - CPA preferred, but open to non CPA - Strong knowledge of US GAAP and financial reporting best practices - Experience with inventory accounting, marketplace businesses, or subscription based revenue models is a strong plus - Proven ability to improve and scale accounting processes in a growing organization - Experience with accounting systems implementations or system migrations preferred - Familiarity with internal controls frameworks and audit readiness (SOX experience is a plus) - Strong analytical and problem solving skills - Comfortable working in a fast paced, high ownership environment - Excellent communication skills and ability to collaborate across departments - Interest in automation, data tools, and AI driven accounting workflows - Builder mindset with a passion for creating efficient and scalable financial infrastructure What You’ll Get In Return - A dynamic and engaging environment focused on fostering real growth and innovation - Opportunities to create amazing products that our customers truly love and value - Comprehensive health insurance packages with dependent coverage - Competitive salary with ample opportunities for career advancement and development - Enjoy the flexibility of a fully remote work environment - 401(k) plan with a 4% employer match to help you plan for the future - $100 monthly dogfooding stipend to explore and enjoy Courtyard’s product firsthand

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re looking for a Senior Product Designer with deep expertise in Figma and a proven track record designing consumer-facing apps or gamified digital communities. You’ll play a key role in shaping engaging, intuitive, and delightful user experiences that drive growth and foster community connection. - Own the end-to-end product design process—from research and concepting to prototyping and final UI. - Translate complex product requirements into simple, elegant, and highly engaging experiences. - Build interactive prototypes and design systems in Figma, ensuring consistency across all touchpoints. - Collaborate with Product, Engineering, and Marketing teams to align on strategy and deliver high-quality experiences at speed. - Conduct and synthesize user research, feedback sessions, and usability testing to inform design decisions. - Champion a user-centered design approach while balancing business goals. - Contribute to product vision and strategy, bringing fresh perspectives on community engagement. Qualifications - 5+ years of product design experience, with a strong portfolio of consumer-facing applications (mobile or web). - Advanced proficiency in Figma (design systems, prototyping, collaboration features). - Experience designing for gamified communities, social products, or platforms that drive engagement and retention. - Strong grasp of interaction design, usability, and accessibility best practices. - Ability to create polished, production-ready designs while iterating quickly. - Excellent communication and collaboration skills—you can articulate design decisions clearly and work effectively across disciplines. - A passion for building products that bring people together and make complex interactions feel simple. - Familiarity with data-driven design and experimentation (A/B testing, analytics tools). Benefits - A dynamic and engaging environment focused on fostering real growth and innovation. - Opportunities to create amazing products that our customers truly love and value. - Comprehensive health insurance packages with dependent coverage. - Competitive salary with ample opportunities for career advancement and development. - Enjoy the flexibility of a fully remote work environment. - 401(k) plan with a 4% employer match to help you plan for the future. - $100 monthly dogfooding stipend to support trying out our products firsthand. - Access to employee wellness programs designed to support your overall well-being.

About Courtyard Courtyard.io is the fastest-growing collectibles sta rtup, ever. We are revolutionizing the world of collectibles trading by enabling instant liquidity and delivering a high-velocity, immersive experience. From trading cards to comics, we’re redefining how people discover, collect, and unlock value. Courtyard is not just another marketplace. All assets are securely vaulted and fully insured, giving collectors peace of mind alongside unmatched speed and simplicity. Whether you’re investing, discovering, or curating your dream collection, we’ve built a platform that’s trusted, simple, and built for speed. And we’re just getting started. We’re a remote-first company hiring across all functions to push the boundaries of what’s possible in collectibles and digital ownership. Job Summary Courtyard.io is seeking a Senior Project Manager for the Marketing team. This role will support Creative Services and general Marketing team initiatives. You will partner closely with our Creative team to keep projects and workflows organized and moving efficiently. Through cross-functional coordination, you’ll manage day-to-day production tasks across asset pipelines, ensuring designers and editors have the clarity and support they need to deliver high-quality work on time and at scale. Your role is operational, hands-on, and essential to keeping the creative engine running smoothly. You’ll also flex into supporting general marketing initiatives, working closely with our Go-to-Market team to plan, build, and maintain campaign pipelines across functional teams. As an integral part of the Marketing team, you will maintain full visibility over the asset pipeline, track and update project status, and coordinate with Creative, GTM, User Acquisition, Social, and CRM. This role requires someone organized, proactive, adaptable, and deeply collaborative. They are able to bring order to ambiguity and communicate clearly across teams to drive project velocity and implement workflow improvements that scale as our operation grows. What You’ll Do Creative Production (70%) Work closely with the Head of Creative Services to manage end-to-end production for all creative deliverables for UA, CRM, Social, GTM, ASO, and Product. Maintain visibility over creative pipelines, priorities, and progress across internal artists and external vendors. Coordinate and drive kickoff meetings, reviews, standups and post-mortems to keep workflows aligned. Develop and manage workback schedules, sprint schedules, and delivery timelines. Track dependencies, identify blockers early, and drive proactive resolutions. Maintain version control, asset specs, and delivery documentation across channels. Coordinate between Creative Services, Growth, GTM, and Product Marketing to ensure alignment on briefs, goals and timelines. Marketing Project Management (30%) Act as the project manager for live events and GTM launches, working with the Head of Product Marketing on timelines, dependencies, owners, and cross-functional coordination to keep campaigns on track and unblocked. Oversee project management tools, marketing calendars and cross-functional GTM timelines. Partner with CRM, Social, Partnerships, UA and Creatives to ensure marketing initiatives move forward on schedule. Track milestones and ensure deliverables hit deadlines across campaigns & launches. Create structure and reporting around campaign progress, deliverables and dependencies. Support communications and coordination across internal teams and external vendors. What You’ll Bring