Consumer Direct Care Network

Title: Service Coordinator I Location: WI - Appleton - Hybrid Remote/Hybrid Yes Position Level Individual Contributor I Employment Type Full time Career Field Operations Pay Type Hourly Job Description: Culture Vision at Consumer Direct Care Network At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments. WE WELCOME YOU INTO A GROWING COMPANY Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities. JOB SUMMARY Service Coordinators assist with daily intake and referral processes to set clients up for services, coordinating their in-home care needs in compliance with Federal/State Regulations and Managed Care Organization (MCO) program rules. They maintain and coordinate a caseload of clients enrolled in Medicaid programs and conduct regular check-ins on clients to update care plans if that client’s needs change. JOB DUTIES - Maintain and coordinate a caseload of clients enrolled in Medicaid programs - Coordinate clients’ in-home care needs in compliance with Federal/State Regulations, Managed Care Organization (MCO) program rules, and contract requirements - Assist with daily intake and referral processes to ensure positive business growth and development - Promote cohesiveness in the office environment - Support day-to-day operations and client advocacy - Ability to meet position requirements with little direct oversight - Collaborate with stakeholders regarding the delivery of services - Effective written and verbal communicator - Comply with applicable legal requirements, standards, policies, and procedures - Demonstrate dependability - Demonstrate effective problem-solving and decision-making skills - Exhibit computer efficiency - Handle complex service programs and special projects - Market services to referral sources as needed - Maintain necessary skills and knowledge to coordinate workflow - Participate in professional development and training activities - Prioritize and multitask effectively - Provide excellent customer service to internal and external clients - Represent the company at stakeholder meetings, health fairs, and provider fairs - Enroll clients and employees in services, web portal, and EVV systems as needed - Conduct necessary client assessments and home visits as required - Bilingual preferred in various locations - Answer and make phone calls and occasional video calls - Other duties as assigned QUALIFICATIONS - Bachelor’s degree in the field of Social Work, Psychology, Counseling, Rehabilitation, Nursing, Sociology or Related Field preferred - 1 year of previous experience working with individuals with disabilities or the elderly preferred - Combination of education and experience - Employees must provide their own reliable internet if working a remote/hybrid position The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WHAT'S IN IT FOR YOU When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry. As a Consumer Direct Care Network team member you will receive: - A rewarding career helping others - Fun and engaging work environment built on team unity - Job satisfaction knowing you make a difference in the work you do and lives we serve - Professional training to help advance your skills for career development Based on your position and employment status, you may be eligible for: - Medical, Dental, and Vision Insurance - Vacation accrued at 3.07 hours per pay period to use when accrued - Two Paid Floating Holidays - Nine Paid Federal Holidays - Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued - Instant Earnings Option - 401(k) Retirement plan & discretionary company match - Company-Paid Life Insurance - Supplemental Life, Accident, Critical Illness, and Hospital benefits - Short and Long-Term Disability - Paid Parental Leave - Flexible Spending Account - Employee Assistance Program - Pet Insurance WHO WE ARE Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care. Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network! The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.

Role Description IT Data Engineer III is a senior-level position on the Enterprise Data team, responsible for leading the design, development, and support of complex enterprise data solutions across modern cloud platforms. This role plays a key leadership role in optimizing CDCN's data systems and processes for performance, scalability, and reliability while advancing our technical capabilities with cloud-native technologies. The IT Data Engineer III serves as a technical expert and mentor, guides ad hoc teams, and leads efforts to improve data workflows, architecture, and integration across the organization. - Lead initiatives to design, develop, and maintain enterprise data warehouse systems and data integration pipelines used for analysis and reporting, leveraging Azure Fabric, Azure Synapse Analytics, and related Azure data platform technologies. - Design and implement scalable ETL/ELT (extract, transform, load) solutions across enterprise systems, leveraging advanced data engineering tools and technologies including Azure Data Factory, Databricks, and serverless data processing platforms. - Architect and optimize dimensional data models including fact tables, dimension tables, and slowly changing dimensions to support analytics and reporting requirements. - Lead response efforts to stakeholder data needs and system issues, serving as the primary technical contact for complex or escalated requests and ensuring alignment with business requirements and regulatory compliance. - Troubleshoot and resolve high-priority issues during regular business hours and as part of the after-hours on-call rotation, ensuring critical data systems remain operational and performing optimally. - Guide ad hoc teams in analyzing and improving data processes, system performance, and cost-efficiency through technical innovation, process redesign, and optimization of cloud infrastructure costs. - Provide technical mentorship and direction to peers and junior engineers across data projects and ongoing operations, fostering continuous learning and technical excellence. - Collaborate with engineers, analysts, and business partners to ensure that solutions align with strategic business goals, regulatory requirements, and industry best practices. - Implement and maintain data quality frameworks, validation rules, and monitoring mechanisms to ensure data accuracy, consistency, and reliability across enterprise systems. - Lead technical design reviews and code reviews, establishing and enforcing data engineering standards, best practices, and architectural principles. - Perform other duties as assigned, including leadership of special projects or enterprise-level initiatives. Qualifications - Bachelor's degree in Computer Science, Information Technology, Data Analytics, Data Science, Mathematics, or a related field required; equivalent professional experience will be considered. - 5–9 years of experience designing, developing, and supporting data platforms and enterprise data warehouse systems in production environments. - Proven ability to lead and serve as a technical expert on small to medium-sized projects and cross-functional initiatives. - Demonstrated experience mentoring junior engineers and contributing to team technical development. Requirements - Expert-level experience with Azure Fabric including lakehouse architecture, notebooks, Delta Lake, data pipelines, and data warehouse design. - Deep hands-on experience with Azure Synapse Analytics including dedicated SQL pools, serverless SQL pools, Synapse pipelines, and performance optimization. - Expert-level SQL scripting with advanced proficiency in writing complex queries, stored procedures, query optimization, and performance tuning. - Deep experience in ETL/ELT development and data pipeline architecture across enterprise systems. - Advanced dimensional data modeling expertise including star schema, snowflake schema, fact tables, dimension tables, and slowly changing dimensions. - Expert-level experience with cloud data platforms such as Azure (primary), AWS, or Oracle Cloud. - Extensive hands-on experience with tools and technologies including Azure Data Factory, Azure Fabric, Azure Synapse Analytics, Databricks, Azure Data Lake Storage Gen2, Azure DevOps, SSMS, and Power BI. - Expert-level understanding of data structures and data exchange formats including ANSI X12, JSON, XML, and industry-standard data formats. - Proficiency in Python or PySpark for data processing and transformation tasks. - Strong experience with version control systems (Git) and CI/CD practices for data engineering. - Familiarity with infrastructure as code (Terraform, ARM templates, or Bicep). - Experience implementing data quality frameworks and automated monitoring/alerting mechanisms. - Knowledge of data governance, security best practices, and regulatory compliance requirements. Benefits - A rewarding career helping others. - Fun and engaging work environment built on team unity. - Job satisfaction knowing you make a difference in the work you do and lives we serve. - Professional training to help advance your skills for career development. - Medical, Dental, and Vision Insurance. - Vacation accrued at 3.07 hours per pay period to use when accrued. - Two Paid Floating Holidays. - Nine Paid Federal Holidays. - Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued. - Instant Earnings Option. - 401(k) Retirement plan & discretionary company match. - Company-Paid Life Insurance. - Supplemental Life, Accident, Critical Illness, and Hospital benefits. - Short and Long-Term Disability. - Paid Parental Leave. - Flexible Spending Account. - Employee Assistance Program. - Pet Insurance.

Role Description Payroll coordinators are responsible for processing payroll for multiple states on a biweekly schedule, auditing payroll, understanding and executing garnishment orders, responding to verification of employment and unemployment claims. Job Duties - Process payroll for biweekly hourly employees - Audit payroll for discrepancies, errors and correct accordingly - Verify time entered, pay rates, benefit deductions, and manually calculate and enter garnishments - Pay employees accurately and timely ensuring bank files are loaded timely and payroll is audited with no errors - Validate notices of changes for direct deposits including updating direct deposit information and issuing pay cards as requested - Communicate with local offices regarding Verification of employment, pay issues, and all other payroll-related information - Other duties as assigned Qualifications - High School Diploma - 0-1 year of previous payroll experience - Attention to detail - Ability to successfully pass a background screening - Effective written and verbal communication - Comply with applicable legal requirements, standards, policies, and procedures - Demonstrate dependability independently - Demonstrate effective problem solving and decision-making skills - Exhibit computer efficiency - Maintain necessary skills and knowledge to coordinate workflow - Participate in professional development and training activities - Prioritize and multitask effectively - Attention to detail in all aspects of job performance Requirements - The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. - The noise level in the work environment is typical of that of an office. - Incumbent may encounter frequent interruptions throughout the workday. - The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits - A rewarding career helping others - Fun and engaging work environment built on team unity - Job satisfaction knowing you make a difference in the work you do and lives we serve - Professional training to help advance your skills for career development - Medical, Dental, and Vision Insurance (based on position and employment status) - Vacation accrued at 3.07 hours per pay period to use when accrued - Two Paid Floating Holidays - Nine Paid Federal Holidays - Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued - Instant Earnings Option - 401(k) Retirement plan & discretionary company match - Company-Paid Life Insurance - Supplemental Life, Accident, Critical Illness, and Hospital benefits - Short and Long-Term Disability - Paid Parental Leave - Flexible Spending Account - Employee Assistance Program - Pet Insurance

Title: HR Coordinator I Location: US - Remote Remote/Hybrid Yes Position Level Individual Contributor I Employment Type Full time Career Field Operations Pay Type Hourly Pay Range $ 20.5 - $ 21.5 Job Description: Description & Requirements Culture Vision at Consumer Direct Care Network At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments. WE WELCOME YOU INTO A GROWING COMPANY Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities. JOB SUMMARY The HR Coordinator I provides administrative support and services for the Human Resources Department, interacting primarily with the HR team, employees, and managers throughout the company. JOB DUTIES - Provides administrative support to the HR team - Assists with determining Individual Provider (IP) employment eligibility - Supports HR reporting via HRIS and Excel to provide ongoing metrics for HR - Assists with employee onboarding, both locally and remotely - Assists with all internal and external HR-related inquiries or requests - Facilitates IP investigation requests via the HAD/AEN Line intake process - Maintains employee records and confidentiality - Processes Unemployment Insurance claims - Assists with new hire and termination processing and other HR processes relating to compliance - Schedules meetings, HR events, and maintains agendas - Provides support during internal and external compliance audits - Updates SOPs and Job Aids - Keeps up to date with the latest HR trends and best practices - Assists or prepares correspondence as requested - Processes incoming and outgoing mail - Performs other related duties as assigned QUALIFICATIONS - Two to four years of related work experience required, or an equivalent combination of education and experience - Experience with Microsoft Office 365, particularly Word, Excel, Powerpoint, and Outlook - Experience with an HRIS platform such as Workday - Exceptional organizational and interpersonal skills - Excellent written and oral communication skills - Employees must provide their own reliable internet if working a remote/hybrid position The incumbent typically works in an office environment and uses a computer, telephone, and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle, or feel; and to stand, walk, reach, bend, or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WHAT'S IN IT FOR YOU When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry. As a Consumer Direct Care Network team member you will receive: - A rewarding career helping others - Fun and engaging work environment built on team unity - Job satisfaction knowing you make a difference in the work you do and lives we serve - Professional training to help advance your skills for career development Based on your position and employment status, you may be eligible for: - Medical, Dental, and Vision Insurance - Vacation accrued at 3.07 hours per pay period to use when accrued - Two Paid Floating Holidays - Nine Paid Federal Holidays - Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued - Instant Earnings Option - 401(k) Retirement plan & discretionary company match - Company-Paid Life Insurance - Supplemental Life, Accident, Critical Illness, and Hospital benefits - Short and Long-Term Disability - Paid Parental Leave - Flexible Spending Account - Employee Assistance Program - Pet Insurance WHO WE ARE Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care. Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network! The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.

Title: Supports Broker Location: TN - Murfreesboro - Hybrid Remote/Hybrid: Yes Position Level: Individual Contributor I Employment Type: Full time Career Field: Operations Job Description: Culture Vision at Consumer Direct Care Network At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments. WE WELCOME YOU INTO A GROWING COMPANY Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities. JOB SUMMARY Supports Brokers coordinate the day-to-day implementation of contractual requirements within the state’s Medicaid guidelines. Duties include training, enrolling, reporting, auditing, and complying with contract deliverables as well as ensuring company best practices are followed and upheld. The Support Broker/Consultant works with members on plan/budget development, submission, and revision. JOB DUTIES - Apply a person-centered approach to keep the client at the center of all program functions - Coordinate the day-to-day implementation of contractual requirements within the state’s Medicaid guidelines - Create care plans based on the clients’ needs, train clients on services provided, audit services, and report findings to the contracted entity - Assist clients with plan/budget development, submissions, and revisions - Provide continuous excellent service to clients, employees, and 3rd party organizations including MCOs - Promote cohesiveness in the office environment - Support day-to-day operations and client advocacy - Collaborate with stakeholders regarding the delivery of services - Comfortable with public speaking - Communicate effectively - Comply with applicable legal requirements, standards, policies, and procedures - Conduct advanced reporting and oversight activities - Demonstrate dependability - Demonstrate effective problem-solving and decision-making skills - Exhibit computer efficiency - Handle complex service programs and special projects - Lead, supervise, and complete special projects including, but not limited to developing and implementing care plans - Maintain necessary skills and knowledge to coordinate workflow - Market services to referral sources - Participate in professional development and training activities - Prioritize and multitask effectively - Provide excellent customer service to internal and external clients - Represent the company at stakeholder meetings, health fairs, and provider fairs - Supervise deliverables and ensure timely completion of projects - Enroll clients and employees in services, including the development of the service/support plan and budget - Orient and educate clients on current program roles and responsibilities - Train and assist clients in timecard submission - Assist clients with eligibility requirements, as required by the program rules - Travel to and from Client homes or other destinations to meet with Clients - Conduct necessary client assessments and contacts - Maintain timely and proper documentation in Customer Relationship Management (CRM) database - Compile information for internal or external auditors - Bilingual preferred in various locations - Other duties as assigned QUALIFICATIONS - A four (4) year degree in the field of Human Services (psychology, sociology, social work, recreational therapy, education, nursing, physical therapy, occupational therapy, speech, etc.) and at least one (1) year professional experience working with one (1) of the following populations: elderly , adults with physical disabilities, individuals with intellectual disabilities and persons with developmental disabilities: or - A four (4) year degree in any other subject and two (2) years professional experience working with one (1) of the following populations: elderly , adults with physical disabilities, individuals with intellectual disabilities and persons with developmental disabilities: or - A two (2) year degree in Human Services (psychology, sociology, social work, recreational therapy, education, nursing, physical therapy, occupational therapy, speech, etc.) and at least five (5) year professional experience working with one (1) of the following populations: elderly , adults with physical disabilities, individuals with intellectual disabilities and persons with developmental disabilities. - Must have reliable transportation. If the employee will be driving, a valid driver's license and auto insurance is required. - This is a hybrid position and the employee must provide their own reliable Internet service. The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WHAT'S IN IT FOR YOU When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry. As a Consumer Direct Care Network team member you will receive: - A rewarding career helping others - Fun and engaging work environment built on team unity - Job satisfaction knowing you make a difference in the work you do and lives we serve - Professional training to help advance your skills for career development Based on your position and employment status, you may be eligible for: - Medical, Dental, and Vision Insurance - Vacation accrued at 3.07 hours per pay period to use when accrued - Two Paid Floating Holidays - Nine Paid Federal Holidays - Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued - Instant Earnings Option - 401(k) Retirement plan & discretionary company match - Company-Paid Life Insurance - Supplemental Life, Accident, Critical Illness, and Hospital benefits - Short and Long-Term Disability - Paid Parental Leave - Flexible Spending Account - Employee Assistance Program - Pet Insurance WHO WE ARE Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care. Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network! The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.

Role Description The Workday Technical Support Analyst is responsible for documenting, supporting, improving, and providing training on IT systems, IT processes, and business processes. The Workday Technical Support Analyst III fosters the professional development of the Workday team and assists team members in problem-solving and decision-making. In addition, individuals in this role will be expected to make recommendations for needed systems and process improvements. The Workday Technical Support Analyst III supports day-to-day operations, enhances various employees' understanding of Workday capabilities, and monitors deliverables ensuring the timely completion of projects. - Demonstrate high-level problem-solving and decision-making skills - Effective written and verbal communication at both a technical and a simplified level - Expert proficiency in reading and understanding data to formulate and educate on current trends - Promptly address and resolve incoming tickets and requests within agreed-upon time frames while analyzing trends and anomalies to identify areas for improvement - Lead and mentor junior team members, providing guidance, support, and expertise to help them develop their skills - Maintain accurate change management documentation to satisfy the company’s internal/external audit controls and compliance practices - Comply with applicable legal requirements, standards, policies, and procedures - Provide advanced technical and functional support for multiple SKU’s in the Workday system, including troubleshooting complex issues, analyzing system errors, developing new configurations, reporting, auditing plans/functionality, and implementing solutions - Foster ongoing Workday relationships – relevant memberships and engagement in Workday Community, User Groups and Conferences - Support major Workday releases, identify impact and enhancement opportunities associated with a new release, and direct regression testing and introduction of required changes as new releases are introduced - Collaborate with cross-functional teams to identify system enhancements and recommended process improvements while translating these recommendations into new system designs - Lead the development, testing configuration, and implementation of system upgrades, patches, and enhancements, ensuring they are deployed successfully and meet the needs of internal teams and clients - Partner with key stakeholders to create business requirements documents, system configuration documents, detailed functional specification documents, test plans, and test cases while incorporating proper processes and procedures as standards - Lead user training sessions and develop training materials for end-users, ensuring they have a thorough understanding of system functionality, processes, and procedures - Prioritize effectively, multitask when necessary, and change direction when the business strategy changes - Promote changes into production, following strict audit procedures, assist with tenant management - Promote cohesiveness and collaboration between IT, Business teams and Workday consultants - Other duties as assigned Qualifications - Minimum 5 years experience in a corporate environment - Minimum 4 years experience in an IT support environment specifically supporting custom applications - Associate Degree or equivalent experience - Workday Certified in multiple SKU - Advanced proficiency in MS suite - Be able to successfully pass a background screening - Employees must provide their own reliable internet if working a remote/hybrid position - Ability to work flexible and/or extended hours, if needed, to meet the job requirements Benefits - A rewarding career helping others - Fun and engaging work environment built on team unity - Job satisfaction knowing you make a difference in the work you do and lives we serve - Professional training to help advance your skills for career development - Medical, Dental, and Vision Insurance - Vacation accrued at 3.07 hours per pay period to use when accrued - Two Paid Floating Holidays - Nine Paid Federal Holidays - Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued - Instant Earnings Option - 401(k) Retirement plan & discretionary company match - Company-Paid Life Insurance - Supplemental Life, Accident, Critical Illness, and Hospital benefits - Short and Long-Term Disability - Paid Parental Leave - Flexible Spending Account - Employee Assistance Program - Pet Insurance

Role Description The Government Relations Coordinator I provides technical, administrative, and analytical support to CDCN’s Government Relations team. This role supports the team’s strategic initiatives through: - Research - Communication - Scheduling - Content creation - Event coordination The Coordinator will assist in: - Monitoring policy developments - Managing internal and external communications - Supporting advocacy efforts - Ensuring smooth logistical operations Strong written and verbal communication skills are essential, along with a clear understanding of the legislative and political process. Qualifications - Bachelor’s degree in political science, public administration, business, urban planning, or a related field - 0–5 years of experience in government relations, legislative affairs, political communications, public relations, or related fields - Knowledge of local, state, and federal legislative and political processes - Strong written and verbal communication skills - Highly organized with strong time management and attention to detail - Ability to manage multiple tasks and deadlines in a fast-paced environment - Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) - Experience with social media and digital advocacy tools (preferred) - Willingness to travel occasionally (less than 10%) - Flexible availability, including evenings or weekends when needed Requirements - This is a remote role, and the employee must provide their own reliable Internet service. - The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. - The noise level in the work environment is typical of that of an office. - Incumbent may encounter frequent interruptions throughout the workday. - The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits - A rewarding career helping others - Fun and engaging work environment built on team unity - Job satisfaction knowing you make a difference in the work you do and lives we serve - Professional training to help advance your skills for career development - Medical, Dental, and Vision Insurance - Vacation accrued at 3.07 hours per pay period to use when accrued - Two Paid Floating Holidays - Nine Paid Federal Holidays - Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued - Instant Earnings Option - 401(k) Retirement plan & discretionary company match - Company-Paid Life Insurance - Supplemental Life, Accident, Critical Illness, and Hospital benefits - Short and Long-Term Disability - Paid Parental Leave - Flexible Spending Account - Employee Assistance Program - Pet Insurance

Role Description Payroll Coordinators are responsible for processing payroll for multiple states on a biweekly schedule, auditing payroll, understanding and executing garnishment orders, responding to verification of employment and unemployment claims. Job Duties - Process payroll for biweekly hourly employees - Audit payroll for discrepancies, errors and correct accordingly - Verify time entered, pay rates, benefit deductions, and manually calculate and enter garnishments - Pay employees accurately and timely ensuring bank files are loaded timely and payroll is audited with no errors - Validate notices of changes for direct deposits including updating direct deposit information and issuing pay cards as requested - Communicate with local offices regarding Verification of employment, pay issues, and all other payroll-related information - Other duties as assigned Qualifications - High School Diploma - 0-1 year of previous payroll experience - Attention to detail - Ability to successfully pass a background screening - Effective written and verbal communication - Comply with applicable legal requirements, standards, policies, and procedures - Demonstrate dependability independently - Demonstrate effective problem solving and decision-making skills - Exhibit computer efficiency - Maintain necessary skills and knowledge to coordinate workflow - Participate in professional development and training activities - Prioritize and multitask effectively - Attention to detail in all aspects of job performance Requirements - The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. - The noise level in the work environment is typical of that of an office. - Incumbent may encounter frequent interruptions throughout the workday. - The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits - A rewarding career helping others - Fun and engaging work environment built on team unity - Job satisfaction knowing you make a difference in the work you do and lives we serve - Professional training to help advance your skills for career development - Medical, Dental, and Vision Insurance (based on position and employment status) - Vacation accrued at 3.07 hours per pay period to use when accrued - Two Paid Floating Holidays - Nine Paid Federal Holidays - Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued - Instant Earnings Option - 401(k) Retirement plan & discretionary company match - Company-Paid Life Insurance - Supplemental Life, Accident, Critical Illness, and Hospital benefits - Short and Long-Term Disability - Paid Parental Leave - Flexible Spending Account - Employee Assistance Program - Pet Insurance

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Lead the IT Data Team ensuring that customer issues are addressed within established SLA time-frames. Manage IT Data Team to deliver accurate, timely, and secure data. Monitor IT Data Team operations and manage workflows, assignment, and management of tickets through closure. Manage individual performance ensuring sustained quality via metrics and measurables. Promote cohesiveness in the office environment. Support day-to-day operations. Job Duties - Principal resource for collaboration with stakeholders regarding the delivery of services - Communicate effectively and be a focal point for the IT Data Team for communications - Lead assigned initiatives, coordination, and implementation of data projects - Demonstrate dependability - Demonstrate effective problem solving and decision-making skills - Manage enterprise data management, data warehouse, support, monitoring, and other data initiatives - Manage special projects including, but not limited to: - Data schema deployments, data movement, fixes, and conversions - Database Infrastructure and cloud-based designs, improvements, and implementations - Monitoring and management of data flows between Infrastructures - Work with internal teams to develop data requirements & processing methods and solutions - Documentation of systems and solutions - Maintain necessary skills and knowledge to coordinate workflow - Provide direction and mentoring to a team of Data Analysts and Engineers - Participate in, and assign professional development and training activities - Prioritize and multitask effectively - Recruit, hire, train, and supervise employees - Evaluate employee job performance through goal setting and performance appraisals - Provide technical mentoring and coaching of IT Data Team members - Other duties as assigned Qualifications - Bachelor’s degree in business, computer science, or management information systems - Five years of experience, or equivalent combination of education and experience - Must have experience working with Microsoft tools and technologies to develop custom software solutions - Demonstrated experience in two or more of the following (preferred platform noted in parentheses): - Design, development and implementation of enterprise data warehouse solution (MSFT Fabric) - Application development platforms - Database platforms (Microsoft Azure and SQL Server) - Minimum 5 years of senior level experience in IT, with management experience preferred - Be able to successfully pass a background screening - Ability to work flexible and/or extended hours, if needed, to meet the job requirements - If working remotely, employee must provide their own reliable internet Benefits - A rewarding career helping others - Fun and engaging work environment built on team unity - Job satisfaction knowing you make a difference in the work you do and lives we serve - Professional training to help advance your skills for career development - Based on your position and employment status, you may be eligible for: - Medical, Dental, and Vision Insurance - Vacation accrued at 3.07 hours per pay period to use when accrued - Two Paid Floating Holidays - Nine Paid Federal Holidays - Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued - Instant Earnings Option - 401(k) Retirement plan & discretionary company match - Company-Paid Life Insurance - Supplemental Life, Accident, Critical Illness, and Hospital benefits - Short and Long-Term Disability - Paid Parental Leave - Flexible Spending Account - Employee Assistance Program - Pet Insurance

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Service/Program Coordinators assist with daily intake and referral processes to set clients up for services, coordinating their in-home care needs in compliance with Federal/State Regulations and Managed Care Organization (MCO) program rules. They maintain and coordinate a caseload of clients enrolled in Medicaid programs and conduct regular check-ins on clients to update care plans if that client’s needs change. - Maintain and coordinate a caseload of clients enrolled in Medicaid programs - Coordinate clients’ in-home care needs in compliance with Federal/State Regulations, Managed Care Organization (MCO) program rules, and contract requirements - Assist with daily intake and referral processes to ensure positive business growth and development - Promote cohesiveness in the office environment - Support day-to-day operations and client advocacy - Ability to meet position requirements with little direct oversight - Collaborate with stakeholders regarding the delivery of services - Effective written and verbal communicator - Comply with applicable legal requirements, standards, policies, and procedures - Demonstrate dependability - Demonstrate effective problem-solving and decision-making skills - Exhibit computer efficiency - Handle complex service programs and special projects - Market services to referral sources as needed - Maintain necessary skills and knowledge to coordinate workflow - Participate in professional development and training activities - Prioritize and multitask effectively - Provide excellent customer service to internal and external clients - Represent the company at stakeholder meetings, health fairs, and provider fairs - Enroll clients and employees in services, web portal, and EVV systems as needed - Conduct necessary client assessments and home visits as required - Bilingual preferred in various locations - Answer and make phone calls and occasional video calls - Other duties as assigned Qualifications - Bachelor’s degree in the field of Social Work, Psychology, Counseling, Rehabilitation, Nursing, Sociology or Related Field preferred - 1 year of previous experience working with individuals with disabilities or the elderly preferred - Combination of education and experience - Employees must provide their own reliable internet if working a remote/hybrid position Requirements - The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. - The noise level in the work environment is typical of that of an office. - Incumbent may encounter frequent interruptions throughout the workday. - The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits - A rewarding career helping others - Fun and engaging work environment built on team unity - Job satisfaction knowing you make a difference in the work you do and lives we serve - Professional training to help advance your skills for career development - Medical, Dental, and Vision Insurance - Vacation accrued at 3.07 hours per pay period to use when accrued - Two Paid Floating Holidays - Nine Paid Federal Holidays - Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued - Instant Earnings Option - 401(k) Retirement plan & discretionary company match - Company-Paid Life Insurance - Supplemental Life, Accident, Critical Illness, and Hospital benefits - Short and Long-Term Disability - Paid Parental Leave - Flexible Spending Account - Employee Assistance Program - Pet Insurance Company Description Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care. Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!