Commerce

• Design, build, and maintain automated test frameworks for Commerce's Salesforce org — covering Apex unit tests, UI automation, API testing, and end-to-end regression suites. • Integrate automated test execution into CI/CD pipelines using GitHub Actions and SFDX-based deployment workflows, ensuring quality gates are enforced on every deployment to production. • Define and own test strategy across the SDLC — from story acceptance criteria and test plan authorship through execution, defect triage, and sign-off. • Investigate defects systematically: reproduce, isolate, categorize by impact, and produce minimum viable test cases that prevent recurrence. • Identify test coverage gaps across Apex classes, flows, integrations, and UI — and close them proactively rather than reactively. • Build and maintain test data management strategies that support reliable, repeatable test execution across sandbox environments. • Partner with developers on code reviews with a quality lens — flagging testability concerns, missing coverage, and brittle patterns before they reach production. • Own and evolve the team's quality dashboard, surfacing coverage metrics, defect trends, error rates, and deployment health to the broader team. • Participate in agile ceremonies, contribute to story refinement, and advocate for acceptance criteria that are specific enough to test. • Champion a culture of quality — not as a gate at the end of the process, but as a shared responsibility built into every stage of delivery.

• Own end-to-end portfolio accountability across multiple interdependent foundational platform domains • Define and maintain clear decision rights for platform evolution • Establish and operate cross-team governance models • Translate business priorities into sequenced product strategies • Mentor and coach Product Managers within the portfolio

• Partner with engineering leadership to define and execute the roadmap for infrastructure unification • Drive evolution toward cloud-native environments • Ensure core data and messaging layers are optimized for global scale • Lead developer productivity engineering to reduce cycle times across workflows • Coach and mentor engineering managers and technical leaders

Welcome to the Agentic Commerce EraAt Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you. This role sits at the intersection of Sales, Finance, Legal, and RevOps, serving as a strategic partner to the go-to-market organization while ensuring deal integrity, commercial compliance, and operational efficiency across the entire quote-to-cash lifecycle. We are looking for someone that can earn the trust of both Sales and cross-functional partners. Sales sees them as someone who will fight to get the deal done; Legal, FinOps, and Finance trust them to know the playbooks well enough to approve on their behalf — reducing friction without increasing risk. The ideal candidate brings deep expertise in deal structuring and contract operations within a SaaS environment, paired with the leadership capability to build and develop a high-performing team. What You'll Do Deal Desk Leadership - Serve as the primary point of escalation and approval for non-standard deal structures, pricing exceptions, discounting, and commercial terms across all segments and regions. - Partner with Sales, Sales Leadership, and Finance to structure complex, multi-product, and multi-year deals that maximize revenue while maintaining commercial controls - Develop and enforce deal desk policies, approval workflows, and discount guardrails to ensure consistency and protect margin - Drive deal velocity by managing SLAs, removing friction from the approval process, and proactively flagging risk or opportunity across the pipeline - Build and maintain deal desk playbooks, pricing matrices, and escalation frameworks used across the revenue organization. Contract Management - Own the end-to-end contract lifecycle management process, from initial redlines through execution, renewal, and archiving - Maintain and continuously improve the standard contract playbook, fallback positions, and pre-approved clause libraries in partnership with Legal - Oversee contract repository hygiene and ensure data accuracy within the CLM system; identify and implement tooling improvements to increase efficiency - Partner with Legal on non-standard or high-risk contractual terms, ensuring proper escalation paths and timely resolution - Track contract key dates (renewals, terminations, obligations) and proactively surface risk or opportunity to Sales and Finance leadership Cross-Functional Partnership & Operations - Act as a trusted advisor to Sales on deal strategy, structuring options, and commercial risk — translating complex policy into actionable guidance. - Collaborate with RevOps, Finance, and Billing to ensure seamless handoffs from signed contract to revenue recognition and invoicing - Partner with Legal, Compliance, and Security to ensure contracts meet regulatory, data privacy, and company risk standards - Drive alignment between Sales and Finance on revenue recognition implications of deal structures in accordance with ASC 606 - Contribute to executive level reporting on deal desk metrics, contract compliance, and commercial health Team Leadership & Process Excellence - Recruit, lead, manage, and develop a team of Deal Desk Analysts and Contract Managers. - Set clear expectations for performance, establish team OKRs, and create development paths for individual contributors - Identify and implement process improvements, automation opportunities, and tooling enhancements across both functions - Build scalable processes that support the company's growth trajectory across new segments, geographies, and product lines Who You Are - Deeply service-oriented; approaches every interaction with Sales as a partner, not a gatekeeper, focused on finding a path to "yes" while maintaining commercial integrity - Holds themselves and their team to a high standard of ownership — sets clear expectations, follows through on commitments, and creates a culture where accountability is the norm, not the exception - 10+ years of experience in Deal Desk, Revenue or Financial Operations, Contract Management, or a related commercial operations function within a B2B SaaS or technology company - 5+ years of people management experience, with a track record of building and developing high-performing teams - Deep familiarity with SaaS commercial models, including subscription pricing, multi-year deals, usage-based structures, and enterprise licensing - Experience working with CLM tools (e.g., Ironclad, Conga, DocuSign CLM) and CRM platforms (Salesforce required) - Strong understanding of revenue recognition principles (ASC 606) and their practical application to deal structuring - Proven ability to influence cross-functional stakeholders including Sales leadership, Finance, and Legal without direct authority - Exceptional attention to detail combined with the ability to operate strategically and manage competing priorities in a fast-paced environment - Excellent written and verbal communication skills, with the ability to synthesize complex commercial or legal concepts for non-expert audiences - Bachelor's degree in Business, Finance, Legal Studies, or a related field required; MBA or JD a plus - Thrives in a high-growth, dynamic environment and comfortable operating with ambiguity while building structure Compensation Transparency The national base salary range for this role is posted above in this job post. Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams. Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution. Inclusion and BelongingAt Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We are committed to creating an inclusive and accessible hiring experience for all candidates. If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs. Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/ Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: - require payment of recruitment fees from candidates; - request personally identifiable information through unsanctioned websites or applications; - attempt to solicit money from you as part of the hiring process or as part of an employment offer; - solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.

Role Description We are seeking a versatile Talent Acquisition Recruiter to identify and engage top-tier talent, focusing on building exceptional teams. This full-cycle recruiter will leverage their knowledge of competitive markets, superior sourcing skills, extensive candidate network, persistent drive, passion for results, and our recruiting tools to find high-performers for our expanding company. - Identify and recruit top notch talent across multiple areas of our business, recruiting Technical and non-Technical candidates. - Conduct research on target companies and candidates, leveraging tools like LinkedIn Recruiter, in addition to other online resources. - Develop innovative sourcing strategies to attract the best and brightest talent and work diligently to fill active job openings. - Maintain a strong pipeline bench for high volume roles. - Proactively source diverse candidates to expand the diversification of our talent pool. - Drive improvements in recruiting process, quality & efficiency. - Organize strategic recruiting events to help grow the Commerce employment brand within the community. - Collaborate with your Recruiting teammates as well as your partners on our People Experience team (Human Resources). Qualifications - 5+ years of experience with full life-cycle recruiting for top talent, ideally for the technology industry. - A bachelor’s degree in Human Resources, Business Administration, Psychology, Organizational Development, Communications, Sociology, or a related field is preferred. - Strong research skills and the ability to conduct research on target companies and candidates. - Previous experience using a Candidate Management and/or Applicant Tracking software tool (we use Workday). - Strong interviewing skills, both in person and over video interviews. - Comfort with emerging technologies, including artificial intelligence (AI) tools for recruitment. - Excellent written and verbal communication skills. - A passion for building teams and advancing an organization. - Willingness to help out wherever needed. - Ability to understand candidates as individuals and know what motivates their search. - Obsessed with providing the best experience for candidates and internal hiring teams. - Fluent in English. - Success stories of creative ways to source candidates. - Ability to build good relationships with teammates, hiring teams, and partners in HR, Compensation, and Operations. Company Description At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. We believe in harnessing AI responsibly to unlock new possibilities and help businesses confidently solve complex commerce challenges.

Welcome to the Agentic Commerce EraAt Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you. BigCommerce, part of the Commerce brand family, helps merchants increase sales at every stage of their growth. From small startups to mid-market businesses and large enterprises, we provide the leading e-commerce platform. Our customers can then concentrate on what's most important: growing their businesses. We enable our customers to build, innovate, and grow, collectively reshaping the e-commerce industry. Commerce is looking for a seasoned Senior Software Engineer - Ruby to join our Core Payment Engineering team. This team is responsible for building the systems that handle mission-critical payment processing for merchants around the globe. You’ll work closely with product managers, engineers, and infrastructure teams to build scalable and secure backend services. This role is ideal for someone with a strong engineering foundation, excellent communication skills, and a passion for working on production-grade systems in a high-impact domain like ecommerce payments. The Core Payment Engineering team builds and maintains the foundational systems that power all payment flows on the BigCommerce platform. We focus on reliability, extensibility, and correctness to ensure that merchants can accept payments seamlessly and securely, no matter where they operate or who they sell to. Our work spans payment configuration, authorisation and refund flows, observability, correctness, and performance of critical services. We are trusted custodians of one of the most sensitive and business-critical parts of the platform, directly supporting revenue for merchants and smooth checkout experiences for millions of shoppers around the world. What You’ll Do: - Design, implement, and maintain features in a Ruby on Rails service for the payments offering on the BigCommerce platform - Ensure functionality is production-grade, with the appropriate test coverage on all layers, instrumentation in place, and documentation - Troubleshoot production issues and contribute to post-incident reviews to improve reliability - Produce bullet-proof code that is robust, efficient, and maintainable - Work on challenging problems such as query optimization and performance optimization while adhering to security protocols - Work closely with operations and infrastructure to improve the architecture while building and scaling back-end services - Engage in technical discussion of new solutions and architectures - Participate in code reviews to maintain and improve quality - Mentor other engineers in the current domain - Build beautiful, scalable products using modern tools - Collaborate with our product and design teams to define feature specifications and timelines - Build new features with a focus on testability and extensibility - Engage in technical discussion of new solutions and architectures - Review other engineer’s code to maintain and improve quality and security - Support an open, positive, and energized culture - Encourage innovation and foster an environment of continuous improvement - Ensure that technical decisions support our goals of quality, performance, scalability, reliability, availability, and security Who You Are: - 5+ years of professional backend development experience, with a strong focus on Ruby on Rails - Solid understanding of building and operating production-grade systems (e.g. you know your way around logs, traces, metrics, feature flags, and can debug live traffic issues) - Familiarity with observability tooling (e.g. Prometheus, Grafana, Sentry and Lightstep) - A good understanding of Domain Driven Design - Demonstrated experience integrating with third-party APIs and services, particularly those with nuanced state transitions (like payment flows). - Education: Preferred Minimum Bachelor's degree in CS, EE, SW, CE, MIS; or equivalent experience or completed either a comprehensive software engineering boot camp - Extensive experience with principles of continuous integration and designing, implementing and taking ownership of various tasks across the development cycle - Experienced in developing high-performance, scalable and available web services, and applications - A team player who works closely with stakeholders, pod leaders, and other teams to promote communication and collaboration - Enjoy working on solving challenging problems in a fun, collaborative environment. - Highly proactive and results-oriented with excellent critical thinking and communications skills. - Excited to learn about new technologies - Experience with eCommerce and SaaS platforms is highly preferred Work Where You Thrive For candidates based in the Sydney Metro area, this role follows a hybrid work model, with three days per week in the office to balance focused individual work and meaningful in-person collaboration. Inclusion and BelongingAt Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/ Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: - require payment of recruitment fees from candidates; - request personally identifiable information through unsanctioned websites or applications; - attempt to solicit money from you as part of the hiring process or as part of an employment offer; - solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.

Welcome to the Agentic Commerce EraAt Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. As a Technical Customer Support Representative, you will be responsible for supporting, providing value to, and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more. What You'll Do: - Provide outstanding phone, email, and chat-based technical support to our customers in a fast-paced environment (expect up to 7.5 hours of talk/chat time a day) - Provide extraordinary support to our ever-growing merchant base with your unsurpassed customer service and problem solving capabilities - Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand - Communicate with the management team and developers to improve product functionality and resolve issues - Decrease incoming volume by striving toward first contact resolution and proactively onboarding and advising customers on eCommerce best practices - Assist customers with common billing, invoice, and account issues - Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently - Display high levels of professionalism in recurring interactions with departments inside and outside of the CSS organization Who You Are: - A work ethic that demonstrates dedication to the company, its mission, and the team; a desire to work in a culture of excellence - Experience in a customer-facing, service-oriented role is required; experience in a phone, email, or chat-based technical support or customer service contact center preferred - Exceptional ability to utilize self-service resources (internal guides, Google-fu, external service portals, etc) to find solutions is required - Strong aptitude toward various web, eCommerce, and hosting technologies and how they work together - Exceptional critical thinking and soft skills with a passion for getting every customer on the path to success using thoughtful solutions that best fit each situation - Team player interested in growing and competing alongside some of the best technical support agents in the business; willingness to help and seek help from peers - Exceptional written and verbal communication skills; an ability to communicate effectively with and deescalate frustrated or upset customers without taking it personally - Ability to read or edit within at least one web language (HTML, CSS, Javascript, Jquery, etc), as well as a basic understanding of data structures, is preferred Additional Requirements: - We have a variety of schedules available and will include evenings, weekends, and holidays This description is intended to serve as a summary of key duties and responsibilities and may not contain a comprehensive list of activities. #LI-KE1 #LI-REMOTE (Pay Transparency Range - $19.00 - $21.00) The exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications. Inclusion and BelongingAt Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/ Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: - require payment of recruitment fees from candidates; - request personally identifiable information through unsanctioned websites or applications; - attempt to solicit money from you as part of the hiring process or as part of an employment offer; - solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.

Welcome to the Agentic Commerce EraAt Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you. Commerce is seeking an experienced Senior Product Manager to support the Feedonomics platform and drive the evolution of the platform in the agentic era of commerce. This role owns two interconnected strategic pillars: expanding and maturing our API surface area to enable integration with services and AI-powered workflows at scale; and building a next-generation in-platform AI assistant that allows operators to take catalog and channel actions through natural language. The ideal candidate combines deep e-commerce domain knowledge with a strong technical orientation and a genuine interest in how AI agents, MCP servers, and CLI tooling are reshaping how software is built and operated. This role may also carry ownership over additional product areas that make up the Feedonomics solution offering. As a Commerce brand, Feedonomics is a leading product feed management platform that helps brands, retailers, and agencies list and optimize products across top ecommerce channels worldwide. Feedonomics manages everything from onboarding to ongoing feed optimization, enabling our clients to scale faster with less effort. Feedonomics has earned a strong reputation for a full-service model and powerful technology—all rooted in a commitment to excellence. What You’ll Do: - Own the strategy and roadmap for Feedonomics’ programmatic access layer, including APIs covering catalog management, data transformation, import/export configuration, etc. - Define capability requirements and prioritize the backlog for API surface expansion; translate complex workflows into clear, well-scoped API capabilities - Drive developer experience improvements across authentication, error handling, rate-limit design, and documentation so that integration partners and internal tools can build reliably on FDX APIs - Lead the product definition for a conversational AI assistant embedded in the Feedonomics platform, enabling users to take targeted catalog management and channel actions through natural language - Define and ship the tools (e.g., MCP, CLI) that expose Feedonomics capabilities to AI agents and LLM-powered workflows, including capability descriptions, tool schemas, and safety/permission guardrails - Work closely with engineering to define the right level of abstraction for Feedonomics tools to simplify workflows and reduce required API calls - Stay current with the evolving agentic ecosystem (MCP, function-calling, agent SDKs) and continuously refine the product strategy based on how customers and partners are adopting these capabilities - Lead strategic planning, development, and execution for your product areas end-to-end, including roadmap definition, backlog management in Jira, and sprint-level delivery - Conduct market research and competitive analysis to identify trends, customer needs, and opportunities in e-commerce technology and the AI tooling landscape - Collaborate closely with engineering, design, sales, and customer support to define requirements and priorities grounded in customer outcomes Decompose complex initiatives into iterative deliverables, with each release adding measurable customer value - Create comprehensive narratives for Epics and Stories; facilitate planning and grooming sessions to keep teams aligned and unblocked - Validate new functionality with platform users and key stakeholders before development; demo features to the organization and customers - Define and track metrics that measure the effectiveness of product enhancements; iterate based on data - Communicate product strategy, business outcomes, and performance metrics to stakeholders at all levels Who You Are - 5+ years of product management experience, with at least 2 years owning platform, API, or developer-facing products - Demonstrated track record of defining and shipping API products or developer tools used by external integrators - Strong familiarity with the e-commerce technology stack: platforms (Shopify, BigCommerce, Magento), advertising channels (Google, Meta), marketplaces (Amazon, Walmart, eBay), and business systems (PIM, ERP, OMS) - Experience working in a fast-paced, startup-like environment with ambiguous, high-stakes problems - Technical background or strong technical orientation — comfortable getting into the weeds with engineers on API design, authentication schemes, rate-limit strategy, and data pipeline architecture - Familiarity with the emerging agentic AI tooling ecosystem: Model Context Protocol (MCP), LLM function calling, agent SDKs, or similar. You don’t need to have shipped an MCP server, but you understand what they are and why they matter - Understanding of the agent harness and orchestration layer — how frameworks wrap LLMs with memory, tools, and execution loops, and why that matters for how external agents will discover and invoke Feedonomics capabilities. You've used AI agents with tool/function calling to complete real workflows - Comfort working with REST APIs, reading API documentation, and reasoning about developer ergonomics and integration patterns Skills & Mindset - You possess an entrepreneurial mindset, with a bias for customer-centric innovation and a sense of urgency - You get excited about tackling big, complicated, and often ambiguous problems — and you bring structure to them - You understand that changing user behavior is harder than building features, and you design accordingly - You think about APIs as products with two audiences: the developer reading the docs and the AI agent reasoning about the schema. You optimize for both - You are a powerful cross-functional influencer — people like working with you even when they disagree with you - You possess strong UX instincts and drive the design vision - You ask “Why did they build it that way?” and “What would happen if…?” You love trying new things - You have excellent written and oral communication skills, including the ability to translate complex technical concepts for non-technical audiences - You have strong analytical skills and the ability to translate complex requirements into actionable product plans Work Where You Thrive This is a hybrid role. For candidates based in the Austin metro area, the position follows a hybrid work model with three days per week in the office, balancing focused individual work with meaningful in-person collaboration. #LI-HYBRID #LI-GC1 (Pay Transparency Range: $121,000.00 - $182,000.00) Compensation Transparency The national base salary range for this role is posted above in this job post. Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams. Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution. Inclusion and BelongingAt Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We are committed to creating an inclusive and accessible hiring experience for all candidates. If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs. Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/ Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: - require payment of recruitment fees from candidates; - request personally identifiable information through unsanctioned websites or applications; - attempt to solicit money from you as part of the hiring process or as part of an employment offer; - solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.

• Architect and develop scalable PHP APIs, services and solutions from concept to production as part of a focused product team. • Engage in all aspects of the software development process, including design, development, testing, deployment, code reviews, debugging, and documentation. • Solve complex problems by designing and developing software within the context of our large-scale distributed systems. • Write clean, reusable and quality code, adhering to best practices (and contribute towards continuous improvement of those practices). • Ensure that technical decisions support our goals of quality, performance, scalability, reliability, availability, and security • Build new features with a focus on testability and extensibility • Optimize existing software for improved efficiency. • Encourage innovation and foster an environment of continuous improvement • Advocate for modern development practices and tools

• Build an open, positive and energized culture • Build, lead and hire a high-caliber team of software engineers • Drive our technical roadmap and direction of our stack • Lead and inspire your team and other engineers to build the best ecommerce products on the planet • Encourage innovation and foster an environment of continuous improvement • Ensure that technical decisions support our goals of quality, performance, scalability, reliability, availability and security • Hold your own in technical discussion, be a subject matter expert and have strategic influence • Collaborate with product managers, engineers and stakeholders in all corporate offices to promote communication and coordination • Establish team objectives in alignment with business goals • Organize and facilitate regular 1:1’s with your team for coaching and mentoring • Execution of performance improvement plans for under-performers • Continued enforcement of best practices to improve engineering quality and efficiency • Establish a sense of urgency and direction; set expectations • Create and participate in an on-call rotation for incident management