CO/ NJ Internal Job Board

Role Description We seek a passionate and experienced Senior Multimedia Producer to join our growing creative team. This position is responsible for developing, producing, and delivering high-quality multimedia content to support our organization's objectives. The scope of media assets we produce is diverse, including: - Interviews/testimonials - Marketing product videos - Various types of photoshoots - Animations - Motion graphics - Paid video advertising This person in this position sits on the multimedia team, part of our internal creative agency. The Creative Marketing team is a full-service in-house agency supporting all marketing efforts across the edX portfolio of programs and products. Responsibilities Include, But Are Not Limited To: - Hands-On Execution - Interpret creative briefs, analyze best practices, and leverage past performance data to produce high-performing creative marketing videos. - Collaborate with internal teams and external contractors to conceptualize and execute multimedia projects that effectively convey key messages and engage the target audience. - Lead the edit process end-to-end, shaping narrative structure, pacing, and emotional impact to deliver high-performing short-form ads and brand content driven by strong storytelling and sound design. - Utilize industry-standard editing, motion, and audio software to execute precise cuts, rhythm-driven sequences, sound design layering, and music integration that elevate the final output. - Develop visual storyboards to guide multimedia production. - Ensure multimedia aligns with brand guidelines and project objectives. - Occasionally lead production shoots, managing lighting, cameras, sound, and talent to ensure overall quality. - Perform or oversee post-production tasks, including editing, graphics, motion, and sound. - Manage multiple project deadlines across different business lines to ensure high-quality multimedia output for marketing projects. - Present creative work to stakeholders with a clear rationale. - Maintain an organized multimedia asset management system. - Integrate innovative AI solutions to streamline production processes, enhance creative possibilities, and maintain high-quality output across paid, product, and brand video content. - Collaboration and Relationship Building - Cultivate strong relationships with teams and stakeholders to promote collaboration and trust. - Collaborate with cross-functional teams to translate objectives into effective multimedia campaigns. - Communicate concepts and ideas clearly to internal and external stakeholders. - Mentorship - Continuously enhance skills and share knowledge with the team. - Mentor junior multimedia producers, fostering growth and collaboration. - Management Responsibilities - Lead and support the multimedia team's professional growth. - Foster a culture of initiative, proactivity, collaboration, and innovation. - Conduct regular feedback sessions to drive creative improvement. - Manage team scaling and specialization for productivity. - Lead talent acquisition and onboarding processes. - Establish relationships with external vendors and contractors, such as production studios, motion designers, and audio engineers. - Establish clear and strategic priorities to guide the multimedia team’s focus and direction. - Mentor emerging leaders on the multimedia team. Qualifications - Bachelor's Degree in a related field is required. - 5-7 years of industry-relevant experience. - High-level proficiency in Adobe Premiere Pro, Adobe After Effects, and Adobe Photoshop. - Skills in sound and music engineering, using industry-standard tools and software. - High-level color balancing and color correction skills, using appropriate tools for achieving desired visual aesthetics. - Proficiency in using a video collaboration tool like Frame.io for efficient collaboration and feedback on video projects. - Proficiency in using Google Office Suite for effective communication, documentation, and collaboration. - Proficiency in working with an industry-standard project management system to ensure efficient planning, organization, and execution of multimedia projects. - Experience with lighting, Digital SLR acquisition formats, and grip equipment. - Experience in content and product marketing, multi-channel strategy, video production, motion design, videography, photography, animation, and editing. - Proficient in all phases of multimedia production. - Ability to confidently present to and influence internal stakeholders and teams. - Experience in multimedia quality management. - Strong verbal and written communication skills to effectively convey ideas and concepts. - Proficiently handles high-pressure situations, meeting tight deadlines while upholding quality and precision with composure and adaptability. - Exceptional teamwork skills, actively embracing feedback and art direction from colleagues and stakeholders with a flexible, open-minded approach. - Outstanding multitasking and organization, adeptly handling diverse tasks to meet deadlines and produce high-quality results. Benefits - Comprehensive benefits (unique per country) and excellent work/life balance. - Full-time, U.S. benefits include: - Medical, dental, and vision coverage - Life insurance, disability, and 401(k) employer match - Free snacks and drinks in-office - Generous paid holidays and leave policies, including unlimited PTO - Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break - The anticipated base salary range for this role is ($85,001 - $93,927), with potential bonus eligibility.

Role Description We're seeking a passionate and motivated Senior Copywriter to join our creative team. This position requires five to seven years of experience writing marketing copy, including for SEO-driven web pages, data-driven advertising, scripts, strategic email campaigns, and more. This position sits within our internal creative agency. The Creative Marketing Group is a full-service in-house agency supporting all marketing efforts across the 2U and edX portfolios of programs and products. As strategic partners with our marketing stakeholders, we seek collaborative solutions to elevate our creativity and drive our business. Responsibilities Include, But Are Not Limited To: - Create original, persuasive copy that promotes and differentiates 2U's portfolio of products and associated brands. - Independently manage new program launches, brand campaigns, and the creation of style guides across product and brand collateral. - Understand and work from creative briefs submitted by stakeholders; meet the project goals as established in the brief while offering creative solutions to strategic challenges. - Establish and maintain the voice, tone, and brand identity for multiple 2U partner programs and associated brands. - Manage multiple project deadlines and adapt to changing priorities. - Translate complex concepts into clear, concise, and reader-friendly copy. - Seek out and manage creative projects that strengthen our brands. - Proofread and edit marketing materials for clarity, style consistency, spelling, and grammar. - Ensure all marketing content is on-brief and follows 2U compliance and plagiarism standards. - Cultivate and maintain strong relationships with the team and stakeholders, fostering collaboration and mutual trust. - Communicate concepts, ideas, training, and processes clearly and professionally to internal and external team stakeholders. - Promote a positive, collaborative relationship between writers and other creatives. - Act as a mentor for less experienced copywriters, providing guidance and support through 1:1 sessions. - Thoroughly review work to ensure conceptual alignment, style consistency, readability/scannability, hierarchy, and adherence to copywriting principles and best practices. - Stay informed of industry trends—and regularly share best practices, trends, and new technologies with the team. Qualifications - Bachelor's Degree in a related field is required. - 5-7 years of industry-relevant experience. - Experience working with sophisticated brands preferred. - Must know AP and Chicago style and experience using client style guides. - Proficiency in working with an industry-standard project management system. - Proficiency in Google Office Suite for communication, documentation, and collaboration purposes. Requirements - Understanding of basic marketing strategies and stages of the marketing funnel. - Business acumen to align creative initiatives with organizational goals. - Confidently present and influence internal stakeholders. - Proven experience collaborating with designers and multimedia producers. - Excellent written and verbal communication skills. - Proven experience in creating and implementing brand guidelines across multiple channels. - Meticulous attention to detail. - Strong conceptual and problem-solving abilities. - Future-focused and purpose-driven mindset. - Ability to thrive under pressure, meeting tight deadlines without compromising quality. - Skilled in collaboration, actively seeking and incorporating feedback and direction. - Excellent prioritization, multitasking, and organizational skills. - High emotional intelligence (EQ) to navigate and collaborate effectively. - Ability to adapt to change in a fast-paced environment. - Ability to drive projects without oversight. - Openness to feedback and ability to take direction. Benefits - Comprehensive benefits (unique per country) and excellent work/life balance. - Full-time, U.S. benefits include: - Medical, dental, and vision coverage. - Life insurance, disability, and 401(k) employer match. - Free snacks and drinks in-office. - Generous paid holidays and leave policies, including unlimited PTO. - Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break. - The anticipated base salary range for this role is ($89,000.00 - $101,700.00), with potential bonus eligibility.

Role Description The Senior Enterprise Support Analyst manages advanced requests from administrators and their learners, serving as the primary technical escalation point for the support team. This role expands upon core support duties by supporting complex technical integrations, conducting pre-delivery audits of new and renewal orders, and driving strategic enhancements to the published Help Center. They play a pivotal role in coaching fellow teammates through complex troubleshooting, standardizing work order configuration processes, and collaborating cross-functionally to prioritize product improvements and streamline enterprise operations. Responsibilities Include, But Are Not Limited To: - Advanced Ticket Management & Escalation Point: - Act as the first point of escalation for team members, guiding them through diagnosing and resolving complex technical and business issues. - Manage, prioritize, and triage advanced incoming customer requests through Salesforce and Jira. - Troubleshoot technical errors as they arise during the onboarding process and provide ongoing, high-level support for VIP and integration clients once live. - Order Fulfillment & Pre-Delivery Audit: - Execute and oversee the fulfillment of new customer and renewal orders across multiple product lines. - Perform pre-delivery audits to ensure strict accuracy and compliance with product, accounting, and legal policies prior to rollout. - Assist with advanced catalog configuration, including utilizing JSON, while maintaining a deep understanding of the evolving product portfolio. - Team Coaching & Mentorship: - Support and mentor team members by sharing knowledge, designing best practices guides, and assisting in daily issue resolution and prioritization. - Develop comprehensive training plans and materials to prepare other members of the Customer Support team. - Help Center Strategy & Execution: - Support the strategic enhancement and maintenance of the Help Center, ensuring all artifacts, internal how-to guides, and technical documentation accurately reflect current product capabilities. - Design step-by-step onboarding materials and self-help artifacts for technical implementations, payment, and facilitation processes. - Cross-Functional Collaboration & Process Improvement: - Consult on the technical configuration and implementation process during pre-sales and onboarding, communicating technical capabilities, limitations, and requirements. - Collaborate with the Enterprise Product and Engineering teams to relay actionable customer feedback and report bugs. - Partner with content teams across both product lines, including edX courses and executive education courses, to ensure accurate catalog curation and support consistency. Qualifications - 5+ years in a customer-facing technical support or consultative client role, preferably within a SaaS or enterprise technology environment. - Proven track record of taking end-to-end ownership of client configuration, technical integrations, and onboarding. - Experience configuring and troubleshooting SSO workflows (such as SAML 2.0) and working with API management for enterprise integrations. - Proficiency with ticketing and CRM systems (e.g., Jira, Zendesk, Salesforce). Requirements - Leadership & Mentorship: A proactive team player who naturally steps into a guiding role to build the technical competencies of their peers. - Analytical Problem-Solver: Possesses strong troubleshooting skills with a systematic approach to diagnosing complex technical errors and improving operational processes. - Exceptional Communicator: Highly capable of concisely translating complex technical capabilities and needs to both technical engineering teams and non-technical stakeholders. - Detail-Oriented: Highly organized, capable of managing competing priorities, and meticulous in conducting pre-delivery audits to ensure order accuracy. Benefits - Comprehensive benefits (unique per country) and excellent work/life balance. - Full-time, U.S. benefits include: - Medical, dental, and vision coverage - Life insurance, disability, and 401(k) employer match - Free snacks and drinks in-office - Generous paid holidays and leave policies, including unlimited PTO - Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break - The anticipated base salary range for this role is ($73,500.00 - $83,413.00), with potential bonus eligibility.

Role Description The Sr. Placement Coordinator will be assigned on a department level to complete administrative, operational and placement outreach tasks required to secure appropriate placements for enrolled students. The role includes assisting department leadership and sometimes individual teams of Placement Specialists in various tasks to assure timely and accurate placement operations. - Manage all aspects of data entry related to clinical placement operations, including relocation forms, referral forms, Agency Qualification Forms, and additional documents required for clinical training. (40%) - Research new site partners and enter site and supervisor information into CRM database. Conduct initial outreach to prospective new host sites for intern and forward site leads to Placement Specialists for vetting and student match. (30%) - Salesforce clean up. Help organize agency networks. Delete multiple sites. Create agency contacts for sites. Ensure information is up to date. (20%) - Coordinate with Contracts Team to assure that required affiliations have been received from sites and appropriately processed via CRM database. (10%) - Assisting VP/Directors/Managers with weekly or quarterly metric audits for their team members. - Participating in new program accreditation and current program re-accreditation. - Creates projects to enhance and improve placement's work progress. - Contributes VP/Directors with partner and internal presentations. Qualifications - 2 years in placement coordinator role or equivalent professional experience - Bachelor's degree preferred, but not required - Demonstrated skills level and above understanding of business operations - Analytical thinker with great attention to detail - Well-developed sense of discretion regarding access to sensitive information - Enthusiasm and the ability to thrive in an environment of constant change - Advanced time management and prioritization skills Requirements - Expert in Salesforce, Microsoft suite, Google suite - Experience with project management - Ability/Comfort with communication channels like Slack Benefits - Comprehensive benefits (unique per country) and excellent work/life balance - Medical, dental, and vision coverage - Life insurance, disability, and 401(k) employer match - Free snacks and drinks in-office - Generous paid holidays and leave policies, including unlimited PTO - Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break - The anticipated base salary range for this role is ($46,900.00 - $57,100.00), with potential bonus eligibility.

Role Description The Sr. Product Designer is an individual contributor who works with Design Managers and the Design Director to drive and implement 2U design. Through a human-centered design process, you’ll take complex business requirements and customer needs and expectations, and convert them into usable interfaces (or a journey involving multiple interfaces). Advocating for a best-in-class, competitive user experience while balancing long and short-term business goals will be your sweet spot. A key part of the role involves being able to deeply grasp the needs, wants and concerns of multiple stakeholders and processes, then skillfully guide and clarify conversations to achieve strategic alignment and outline achievable iterations. Being able to both envision transformative user experiences, and make designs tangible and deliverable, will be the bread and butter of this job; innovation and continuous improvement will be your twin guiding principles. Responsibilities Include, But Are Not Limited To: - Following a piece of software through multiple iterations—from conception, to definition, to execution, to deployment—and have a significant impact every step of the way to ensure the best choices are made at every point. - Creating artifacts depicting the HCD process, such as information architecture, task flows, visual design comps, clickable prototypes, storyboards, and mockups. - Effectively communicating concepts to peers in product management, engineering, and across the business. - Effectively communicating and governing working relationships with external partners on top of funnel optimization efforts. - Contributing and abiding by norms of XD culture and standards. - Capturing and articulating the thinking and choices behind your work, while sharing early and often with the project and experience team members. - Possessing attention to detail and follow-through in producing multiple iterations of your work to reach the best solution for the project. - Concept validation using User Testing and other customer research tools. - Leveraging our design system to produce select portions of your work in high fidelity to support translation to engineering. - Contributing back to the design system in Figma as needed when new component or iteration opportunities arise. Qualifications - 4-6 years of professional user-centered design experience, preferably working on a product or product suite that blends UX and business decision-making. - A bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience as an interactive/user experience designer. - Maintains a portfolio that demonstrates complex and creative UX solutions that address business and user needs, exemplary visual design practices, and solid information architecture. - Experience leveraging research and data to inform product and design decisions. - Experience influencing product strategy to align with KPIs. - Has extensive knowledge of current best practices and trends for UI design. - Puts themselves in the shoes of the end-user and advocates that point of view. - Able to communicate design decisions effectively across a wide array of audience types. - Experience collaborating with product managers, business analysts, and engineers on product briefs, roadmaps, and QA materials. - Comfortability with somewhat ambiguous project definitions, and willingness to dive in with cross-functional partners to define scope and requirements. - Ability and drive to successfully engage and self-manage work while operating within a team. - Familiarity with accessibility concerns and inclusive design practices. - Demonstrates and articulates understanding of layout, typography, color and visual hierarchy. - Experience working with industry standard tools (Figma). - Demonstrates a strong work ethic and commitment to creating an encouraging and inclusive workplace, and a passion for doing great work. - Contributes to positive and healthy team culture, including light mentorship of teammates. - A great listener who gives and receives honest, thoughtful feedback. Requirements - Experience leading the UX of multiple product verticals simultaneously while finding connections and efficiencies across different features and areas. - Able to lobby for exemplary user experience within the constraints of business operations. - Fundamental understanding of front-end development, experience working directly with developers for implementation of designs. - Ability to apply accessibility best practices, is able to communicate this knowledge to teammates, and actively apply this knowledge to user experiences. - Experience driving user research/usability tests. - Experience documenting design decisions for future reference and knowledge sharing. - Flexible in a fast-changing environment (able to “roll with the punches”). - Involved in the broader design community and capable of communicating insights and opportunities to internal 2U teams. - Enthusiasm for education, technology and 2U’s mission. Benefits - Comprehensive benefits (unique per country) and excellent work/life balance. - Full-time, U.S. benefits include: - Medical, dental, and vision coverage. - Life insurance, disability, and 401(k) employer match. - Free snacks and drinks in-office. - Generous paid holidays and leave policies, including unlimited PTO. - Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break. - The anticipated base salary range for this role is ($98,000 - $109,700), with potential bonus eligibility.

Role Description The Sr. Procurement Specialist is responsible for the coordination and compliance of all purchasing activities for 2U in accordance with the Procure-to-Pay policy. The incumbent of this role has the primary responsibility to review and approve all purchase requisitions for all lines of business. The position will also maintain the supplier master data files within Workday and assist with updating information for 2U’s existing suppliers. The Procurement specialist will manage supplier payments, making sure that weekly settlement reports are created and distributed timely and that settlements are executed correctly. - Responsible for validating and approving all purchase requisitions including change order requests, applying independent judgement and ensuring policy adherence at scale. - Maintain the Procurement organization governance and policy framework, ensuring global compliance and focus on mitigating operational risk. - Lead the optimization and system administration of the Coupa platform, ensuring scalability and integrity. - Design and implement change management efforts with each new Coupa platform release, ensuring end users are proficient with executing tasks. - Responsible for Coupa user management, learning and development to efficiently onboard new users to the Coupa system. - Review and approve supplier requests. - Own the P2P lifecycle, executing supplier settlement runs on a weekly basis. - Act as the lead cross-functional contact for integration error resolution processes, between Coupa and Workday. Qualifications - 5 or more years of experience in automated Procurement environment. - Expert level of proficiency of Procure-to-Pay and automation. - Perform tasks correctly and timely with minimal supervision. - Analyzing and utilizing independent judgement to meet each situation appropriately. - Courteous and responsive to inquiries. - Superb problem-solving ability and excellent critical thinking skills. - Strong communication skills, both verbal and written. - Critical thinking skills necessary with a proactive approach to problem solving. - The ability to multi-task and willingness to learn new skills. - Proficiency with Google, Word and Excel. - Team player who can prioritize tasks and gain efficiencies. - The ability to work effectively in a challenging environment and a rapidly changing organization. Working Conditions This role typically works from 9:00 AM - 6:00 PM with breaks throughout the day. Additional hours may be required during times of increased workload or when facing established deadlines. Occasional and rare travel may be needed. Management Responsibilities Provide functional guidance in coordination with the AP Manager, to a team of 2 staff members supporting the (invoicing) procure to pay process. Benefits - Comprehensive benefits (unique per country) and excellent work/life balance. - Medical, dental, and vision coverage. - Life insurance, disability, and 401(k) employer match. - Free snacks and drinks in-office. - Generous paid holidays and leave policies, including unlimited PTO. - Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break.

Role Description The Finance team at 2U provides strategic financial leadership and analytical support to stakeholders across the organization. We support decision-making and operational effectiveness through financial planning, analysis, and cross-functional collaboration, all in service of 2U’s mission to expand access to high-quality education. As a Senior Financial Analyst, FP&A, you will play a lead role in supporting high-impact, cross-functional initiatives across the business. This includes: - Evaluating new initiatives - Supporting business case development - Driving financial modeling - Surfacing insights that inform company-wide decisions You’ll work closely with Finance leadership and cross-functional teams to drive clarity around priorities, risks, and opportunities. This is an ideal role for a highly analytical and proactive individual with strong business acumen and a desire to work in a mission-driven and fast-paced environment. Responsibilities Include, But Are Not Limited To: - Forecasting, Reporting & Ad Hoc Analysis - Support quarterly forecasting, annual operating planning, and long-range strategic planning processes as needed - Ensure accuracy and consistency in financial reporting by maintaining alignment across planning tools (e.g., Workday, Adaptive Planning) - Perform ad hoc reporting and financial deep dives to respond to urgent business questions or shifting priorities - Strategic Financial Analysis - Lead the development of complex financial models and decision-support analyses for strategic initiatives, new product evaluations, and operational improvement projects - Evaluate performance trends, assess risks and opportunities, and deliver actionable insights to Finance leadership and business stakeholders - Cross-Functional Collaboration - Serve as a finance point of contact for strategic initiatives, coordinating with teams across the business - Translate financial insights into clear narratives that support stakeholder understanding and strategic decision-making - Collaborate on presentations and materials for executive audiences and project steering groups - Process Improvement - Improve financial processes, systems, and reporting efficiency to drive efficiency aligned with strategic objectives - Performance Monitoring - Track KPIs and performance metrics aligned with company objectives - Develop dashboards and executive-level reporting - Monitor cost controls and recommend efficiency improvements Qualifications - Bachelor’s degree in Finance, Accounting, Economics, or related field (MBA preferred) - 5+ years of progressive experience in FP&A, corporate finance, or related field - Advanced Excel and financial modeling skills - Experience with ERP systems and financial planning tools - Strong analytical, communication, and presentation skills - Demonstrated ability to work autonomously and in a team environment Requirements - 5% of travel via plane, car, and train may be required - Flexibility to work more than 40 hours per week when business needs warrant Benefits - Comprehensive benefits (unique per country) and excellent work/life balance - Full-time, U.S. benefits include: - Medical, dental, and vision coverage - Life insurance, disability, and 401(k) employer match - Free snacks and drinks in-office - Generous paid holidays and leave policies, including unlimited PTO - Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break - The anticipated base salary range for this role is ($97,100 - $107,900), with potential bonus eligibility.

Role Description The Senior Compliance Specialist is responsible for overseeing the state authorization process for multiple programs, working with various state regulatory agencies, and assisting with other program and organizational compliance-related initiatives and projects. - Overseeing research initiatives, the data collection process, and the compilation of state applications for the Authority to Operate new and existing programs at an advanced level - Interfacing with 50+ state jurisdictions, University partners, and internal stakeholders to provide annual reporting data, annual registrations, and compliance information - Drafting, reviewing, and interpreting state applications, reports, and responses - Manage, prioritize, and complete multiple complex projects simultaneously in an efficient and timely manner - Identifying and interpreting federal and state regulations relevant to 2U, our University partners, and the education industry - Assisting with the review, development, and drafting of organizational policies and procedures - Assisting management with defining compliance processes and developing standard operating procedures - Establishing and maintaining positive relationships with state higher education personnel, University partners, and internal stakeholders - Creating budgets to achieve and maintain all required regulatory authorizations - Facilitating the training process for new Compliance Specialists - Serving as a leader and resource to other team members in completing state authorization tasks - Problem-solving complex state authorization related or internal challenges - Working with other functional areas within the Compliance Department on special projects, as needed Qualifications - Master’s degree in public administration, public policy, or legal studies preferred; Bachelor’s degree required - Previous work experience with University and/or federal, state or local regulatory authorities required - Knowledge of federal and state laws affecting the education industry - Experience developing and sustaining collaborative relationships with University administrative personnel and federal, state, and local regulators - Demonstrated ability to conceptualize, manage, prioritize, and complete multiple complex projects simultaneously - Ability to meet strict deadlines - Excellent computer skills (Microsoft Office, inclusive of Word, Excel, PowerPoint) Requirements - Experience reviewing and interpreting federal, state, and Board of Nursing regulations preferred - High attention to detail - Demonstrated problem-solving skills - Excellent verbal and written communication skills - Excellent legal research and writing skills - Excellent communication skills with the ability to communicate in a courteous, tactful, and concise manner - Excellent organization skills - Focused on achieving defined results, and exceeding goals and objectives - Ability to motivate others - Ability to work with a diverse team in a fast-paced environment - Demonstrated self-initiative Benefits - Comprehensive benefits (unique per country) and excellent work/life balance - Full-time, U.S. benefits include: - Medical, dental, and vision coverage - Life insurance, disability, and 401(k) employer match - Free snacks and drinks in-office - Generous paid holidays and leave policies, including unlimited PTO - Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break - The anticipated base salary range for this role is ($81,300 - $86,200), with potential bonus eligibility.

Role Description The Senior Sales Development Representative’s primary goal is to generate interest in our product offering with companies that result in live and phone-based meetings for our Business Development Managers. This will be achieved through a combination of inbound and outbound efforts, targeted account outreach based on industry insights, thorough prospect communication, and personalized messaging. The Senior Sales Development Representative is the first point of contact for inbound leads, including University Partner referrals and ‘Bronze’ level clients. She/He will take ownership of completing immediate sales, sharing onboarding information and scheduling meetings with the relevant Business Development Manager. This role requires persistence, creative problem solving and a proactive, ambitious approach to B2B selling. This person will work closely with marketing, sales and sales operations to maximize deal closing efficiency. The Senior Sales Development Representative should feel comfortable managing a high volume of leads at any given time and have sound judgment under pressure while maintaining a high level of customer service. The role requires meticulous attention to detail while ensuring effective use of time to meet SLAs. Responsibilities Include, But Are Not Limited To: - Lead Generation and Qualifying - Research and qualify marketing generated leads. - Plan and execute prospecting activities (utilizing outreach tools, SalesForce, cold calling, and email) to generate new sales opportunities. - Identify prospect's needs and suggest appropriate products/services. - Set up meetings or calls between (prospective) customers and sellers. - Record all activity and maintain database accuracy. - Sales support - Work closely with other teams to develop account intelligence, relationship maps, and use case opportunities through direct account engagement and insight tools. - Communicate with customers, making outbound calls to potential customers, and following up on leads. - Understand customers' needs and identify sales opportunities. - Build long-term trusting relationships with prospects to qualify leads as sales opportunities. - Answer potential customers' questions and send additional information by email. - Keep up with product and service information and updates to accurately describe features of products and services. - When required, support small Inbound, ‘Bronze’ level clients and UP referral clients. - Achieve opportunity and sales targets. - Report on weekly, monthly, and quarterly results. Qualifications - 2 - 3 Years sales development or account management experience in a B2B environment - preferably SAAS technologies; IT; or online education. - Experience dealing with, and successfully, influencing high level/C-suite executives. - Ability to multitask, manage projects and work under pressure. - Excellent interpersonal, leadership, negotiation skills and creativity. - New business development experience. - Excellent verbal and written communication skills. - Basic data analysis skills. Requirements - 3 - 4 Year Marketing or Sales related qualification, preferred. Benefits - Comprehensive benefits (unique per country) and excellent work/life balance. - Full-time, U.S. benefits include: - Medical, dental, and vision coverage - Life insurance, disability, and 401(k) employer match - Free snacks and drinks in-office - Generous paid holidays and leave policies, including unlimited PTO - Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break - The anticipated base salary range for this role is ($69,100 - $77,400), with potential bonus eligibility.

Role Description We're currently looking for Enrollment Specialists to recruit for our prestigious, highly-ranked University partners’ programs delivered online. Recruiting students for our programs requires a consultative, customer-focused approach, an ability to meet challenges head-on, and a passion for changing lives through high-quality higher education. Responsibilities Include, But Are Not Limited To: - Prospect and Applicant Outreach: - Conducting a high quantity of prospect phone contacts to web-generated inquiries to secure weekly standard appointments. - E-mailing correspondence to prospective students to follow up with their intent to complete an application. - Prospect and Applicant Coaching: - Communicating approved sales presentations to promote the program to prospective students over the telephone and other virtual platforms. - Qualifying prospective students for admission based on University admission requirements and career goal compatibility. - Conducting follow-up activity with prospective students to ensure they are able to successfully complete the enrollment process. - Closely assisting and mentoring learners and students through the enrollment process. - Increased grades come with increased responsibility: - Demonstrates the ability to perform all responsibilities of an ES while taking on additional tasks and projects. - Coaches and engages with team members proactively. - Takes ownership of being the subject matter expert on program knowledge both 2U related and as it relates to the university partner. - Understands the importance of organization and time management to be effective for the team. - Helps to onboard, train, and mentor team members. - Propose process and strategy enhancements that align with goals of the team. Qualifications - Bachelor's degree or 1-3 years directly related to the duties and responsibilities specified. - Experience in higher education, teaching, or sales is preferred. - Strong sales and customer service background. - Exceptional communication and interpersonal skills with the ability to establish rapport with a diverse customer base. - Ability to prioritize and multi-task responsibilities at all times. - Ability to work with a diverse team in a fast-paced, entrepreneurial environment. Benefits - Comprehensive benefits (unique per country) and excellent work/life balance. - Full-time, U.S. benefits include: - Medical, dental, and vision coverage. - Life insurance, disability, and 401(k) employer match. - Free snacks and drinks in-office. - Generous paid holidays and leave policies, including unlimited PTO. - Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break. - The anticipated base salary range for this role is ($48,600.00 - $53,500.00), with potential bonus eligibility. Company Description 2U partners with the world's top universities and companies to develop and deliver education programs that accelerate careers and transform lives. Through partnerships with the world’s leading colleges, universities, and companies, 2U delivers thousands of online programs to millions of learners worldwide on edX, its global learning platform.