Circle K

• Helps team accomplish daily production, quality and safety requirements. • Follows safety guidelines and job requirements utilized in day-to-day operations. • Must be able to receive and complete work orders via e-mail. • Attends and participates in scheduled training and safety classes. • Contributes to team effort by accomplishing related results as required. • Must promote a positive and safe work environment for the entire team. • Must be able to follow state, federal and company guidelines. • Ability to use a multimeter and other basic diagnostic tools to diagnose issues on hot beverage equipment in conjunction with service manuals to find the most-cost effective repair. • Completes all assigned work and associated paperwork. • Ability to follow in-house ticketing and work tracking procedures. • Ability to communicate professionally with customers at all levels and strong desire to provide excellent customer service. • Provide equipment training as needed to ensure quality beverage delivery to your customers. • Effectively maintain your service vehicle and inventory to company standards.

• Supervise training and educating store teams on food safety and quality assurance • Visit assigned stores to provide food safe-quality assurance monitoring • Conduct trouble-shooting seminars • Collaborate with store and company leadership for effective training materials • Coach under-performing stores • Oversee new food service projects based on business initiatives • Maintain a database of training sessions and visits • Create a training environment that empowers individuals

Role Description Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: - In English - In Spanish Company Description

• Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service. • Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized, and well-kept based on Company standards. • Maintain a professional and supportive image among subordinates and supervisors. • Schedule employees within Company guidelines to maximize customer service and maintain site image. • Implement non-discriminatory related management skills while hiring, training, counseling, motivating, and separating employees. • Develop positive and professional relationships with all suppliers. • Promote excellent service and resolve customer complaints in a timely, professional manner. • Promote and ensure a safe, positive public image within the neighboring community. • Prepare ongoing and timely performance appraisals in writing for all employees, providing proper performance-based feedback. • Train all employees ensuring that customer service, site image, and marketing execution meet Company standards. • Train all employees on safety procedures and promote safety awareness. • Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives. • Organize and maintain all site files and manuals. • Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely. • Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed, and priced correctly. • Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees. • Analyze daily sales and expense information and take appropriate action to maximize sales and net profits. • Budget and forecast P&L lines, as well as understand and manage merchandise margins. • Safeguard and account for all money received and disbursed.

Role Description Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. - Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. - Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: - In English - In Spanish Company Description

• Recruit, hire and train positive, enthusiastic employees. • Develop, manage and assign tasks for site cleanliness and stocking. • Schedule employees within Company guidelines to maximize customer service. • Promote excellent service and resolve customer complaints. • Prepare performance appraisals for all employees. • Evaluate and develop specific action plans for the site.

• Perform regular preventative and unscheduled/emergency maintenance on a variety of equipment associated with the production area • Keep equipment parts inventory list and order replacement parts as necessary • Detect and notify the Production Supervisor or Production Manager of questionable conditions and/or equipment that is not working properly • Work with outside vendors as necessary • Perform maintenance of building and grounds as directed • Perform other duties as assigned by management • Perform all duties in compliance with USDA or FDA, OSHA and state and local regulations and company policies and procedures, including safety guidelines and the use of Good Manufacturing Practices (GMP’s)

• The successful candidate will be responsible for overseeing the efficient and profitable operation of approximately 10-15 stores. • Act as a liaison between stores and Support Office working in partnership with Market Managers, Corporate Store Managers, and Business Partners. • Support a group of store operators on all aspects of store operations including controls, promotional activity, community involvements, store inspections and overall performance. • Prioritize customer service, engagement and resolve escalated customer concerns. • Conduct market meetings, deliver training initiatives and inform store operators of directives. • Supervise store operations, housekeeping, stock levels, and enforce corporate policies and procedures. • Monitor sales, competitive pricing, sales incentives and promotional programs. • Execute all security, mystery shop, as well as health and safety programs. • Comply with all company standards and adhere to government legislation. • Actively participate in recruitment, selection and development of store operators and corporate managers. • Minimize loss prevention by enforcing inventory control, levels, turns and theft investigation. • Responsible for P&L, top line sales achievement and contract execution. • Communicate all required information and reports through proper channels. • Contact and control outside services, as required. Follow merchandising programs, store sets, and participate in store renovations. Any special projects, as directed.

• Commercial responsibility and business management • Preparation of the annual business and profit plan for all service stations • Development, alignment and ownership of revenue, sales volume and cost budgets • Analysis of relevant KPIs to ensure target achievement • Operational excellence: ensuring safety and environmental standards • Promotion of a customer-focused sales culture • Responsibility for redesigning and optimizing service station shops • Oversight of floor plan implementation and merchandise presentation • Selection of suitable station partners and support for their development

Role Description Looking for new opportunities in your career? Wherever you’re heading, let’s go there together! Our ambition is to be an exceptional place to work. We will put our very best effort into your personal and professional development – because when you grow, we grow. Whatever your goal is, let’s make each other’s dreams come true. Come grow with us! The Customer Contact Centre in Circle K Business Centre in Riga is growing and looking for a professional who is passionate about people and would like to join our global family as: DANISH SPEAKING CUSTOMER CONSULTANT - Type of Employment: Temporary position for 12 months (remote position) - Visa requirements: A valid work permit from the EU/EEA We are looking for someone who: - Loves to communicate with people and find the best solution for them - Is fluent in Danish and English (both verbal and written, preferably B2/C1 level) to communicate with Danish customers and colleagues - Likes to work in a fast-paced environment and with various systems - Is eager to learn new things and develop their skills - Has previous experience in customer service (it will be considered as an advantage) You could be the one who: - Takes care of our customers via phone and email - Is responsible for card support and account administration - Manages new orders and registrations - Advises our customers regarding station campaigns and products - Provides outbound service and follow-up calls to customers Qualifications - Fluent in Danish and English (B2/C1 level preferred) - Previous experience in customer service (advantageous) Requirements - Valid work permit from the EU/EEA Benefits - Monthly salary: 1600 - 1750 EUR gross - Covered tariff plan for your mobile phone - Health insurance - Employee discounts in our stores - Global and fast-paced work environment - Remote work Company Description For 6 years in a row, Circle K Business Centre has been awarded 1st place in the ‘CV-Online TOP Employer – International Business Services category.’ Interested? We encourage you to apply by July 15, 2026. We are looking forward to your application! Circle K Business Centre SIA PVN Nr: LV40103511774 Duntes iela 6, Rīga, Latvija LV-1013 #Global Capabilities Network – GCN