Cimpress/Vista

Role Description Vista is looking for a senior SAP ABAP Developer who will design, build, and support application programs that are key components of our ERP application platforms. Our developers are able to work independently while also participating as key members of a global development team and working closely with business analysts, business partners, and other Vistaprint development teams that are situated remotely. - Build Extensions: Designing, building and testing SAP ERP application extensions, reports, utilities, interfaces, BADIs, enhancements, http interfaces using JSON, workflow and other SAP technologies. - Translate Requirements: Convert functional business needs into strong technical specifications. - Global Collaboration: Partner with remote analysts and developers on cross-platform data solutions. - Optimize Performance: Collaborate with the Basis team to tune and monitor application components. - Integrate Systems: Work with middleware teams to connect SAP with non-SAP platforms. - Support Plants: Assist warehouse supervisors, buyers, and planners across global manufacturing sites. Qualifications - 4+ years of core ABAP development expertise. - Module Mastery: Deep technical knowledge of MM and EWM modules. - Modern SAP Skills: Proven experience with OData, CDS views, and Fiori development. - Mobile & Forms: Expertise in EWM RF screen programming (ITSmobile) and Adobe Forms. - Workflows: Skilled in Purchasing workflows, configuration, and Release Strategy setup. - System Integration: Background using RFCs, ALE/IDOCs, and JSON HTTP interfaces. - Methodology: Familiarity with Agile practices and onsite-offshore working models. Requirements - Experience implementing SAP Clean Core methodology. - Practical experience working with SAP Business Technology Platform (BTP) and SAP Build Code. - Experience coding using Joule in ABAP Development Tools (ADT). - Experience in building applications using the ABAP RESTful Application Programming Model (RAP). - Ability to use AI co-pilots for code prediction, explanation, and test generation. Benefits - Award-winning Remote-First company. - Inclusive community. - Opportunities for growth. - Vista Behaviors exemplifying cultural attributes of a high-performing team.

Role Description To help customers bring their visions to life, we’re looking for UX professionals skilled at crafting the right features and experiences - that’s where you come in. As a remote-first company, we empower you to thrive from wherever you are while staying connected to a global team. - Team Leadership: - Strategically steer a high-performing user experience organization, directly managing 6 expert product designers and a Design Manager who oversees the global design system. - Attract and elevate elite design talent across the broader Vista UX community. - Champion a progressive performance management framework that aligns career growth with enterprise milestones. - Design Craft and Quality: - Uphold exceptional design craft and visual standards across a global, multi-tenant digital ecosystem. - Introduce innovative, metrics-driven practices that elevate our design culture in a matrixed environment. - Operationalize comprehensive sub-functional strategies across six core foundational domains—including our Design System, Merchandising, My Account, and Ordering Experience. - Ensure seamless cross-organizational scalability and transactional stability. - Partner closely with Content Design, UX Research, and Data teams to ensure a deeply holistic, end-to-end customer journey. - Lead High-Impact Strategic Problem Solving: - Serve as the operational anchor for the domain, translating high-level business goals into practical design plans. - Partner as an equal peer alongside cross-functional Product and Engineering leaders to define roadmap priorities. - Proactively anticipate evolving e-commerce and marketplace landscapes. - Serve as a trusted advisor to senior executive leadership, executing compelling presentations that articulate sophisticated UX methodologies. Qualifications - 12+ years of experience in designing innovative digital products within large-scale, high-volume e-commerce or digital service ecosystems. - 6+ years of experience in directly leading, mentoring, and managing people, specifically including experience managing other design leaders or managers within a matrixed corporate structure. - Advanced proficiency in leveraging both quantitative and qualitative user data to validate design concepts, prioritize roadmaps, and influence high-stakes stakeholder decisions. - Proven capability to navigate systemic ambiguity, transform conceptual business ideas into concrete user journeys, and drive alignment across multi-tenant product environments. Requirements - Nice to Have: - Bachelor's or advanced graduate degree in Design, Human-Computer Interaction (HCI), or a relevant field, or equivalent experience. - Practical proficiency in modern collaborative design and prototyping tool suites (such as Figma, Sketch, or Adobe Creative Suite). - Working knowledge of service design principles, focusing on optimizing systemic cross-organizational operations to improve both user and employee experiences. - Solid foundational understanding of utilizing functional code or rapid prototyping to facilitate advanced user research and concept socialization. Benefits - Award-winning remote-first company. - Inclusive community. - Opportunities for growth. - Vista Behaviors exemplify the behavioral attributes that make us a culturally strong and high-performing team.

Role Description Manage and continuously improve the process for bringing new products to market, ensuring speed, operational readiness and strong commercial outcomes. - Lead and develop a team of Product Specialists, aligning demand insights with operational execution. - Prioritize projects and manage product introductions on the site. - Act as a subject matter expert for local print industry trends and technology innovations. - Develop and manage partnerships with local third-party fulfillers to support product implementation and growth strategies. - Monitor and improve the performance of internal and external fulfillers. - Define technology requirements and collaborate with Technology partners to develop solutions. - Advocate for customer needs and drive the delivery of site features to ensure a jaw-dropping customer experience! Qualifications - 5+ years of experience in product operations and fulfillment. - Proficient with Excel and strong analytical skills. - Experience working in the print industry. - Strong verbal and written communication skills. - Customer focused with proven collaboration skills. Requirements - Certifications in project management or related fields. - Familiarity with AI toolsets and system integration. - Experience in capex planning and 3PF negotiations. Benefits - Award winning Remote-First company. - Inclusive community. - Opportunities for growth. - Vista Behaviors that exemplify cultural strength and high performance. Company Description VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Role Description This is your opportunity to join Cimpress, the world leader in mass customization, as an FP&A Financial Analyst on the Corporate team. Designed for a proven analyst ready to drive impact, this position offers opportunities for strategic contribution and advancing FP&A responsibilities. This role will support central Cimpress functions and enterprise consolidation, including management reporting and financial planning activities. Through detailed analysis of our financials and partnership with the broader FP&A team, you will serve as a finance partner for Cimpress Services, collaborate on process efficiencies within our FP&A function, and leverage your expertise as a super user of Cimpress’ financial reporting and planning software. What You Will Do - Key FP&A partner for our Cimpress Services central function: - Monthly management reporting to analyze variances between actuals and the budget/forecast, collaborating with the team to provide forward-looking insights to management. - Drive the preparation and consolidation of budget and forecast deliverables to ensure accurate financial planning. - Conduct detailed vendor-level variance analysis to help track operational expenses and identify spending trends. - Manage headcount analytics and partner with business leaders to ensure alignment with approved staffing budgets. - Systems & Process Enhancements: - Collaborate with the team to identify and implement opportunities to continuously improve and automate financial processes, enhancing efficiency and accuracy. - Demonstrate a strong curiosity for emerging technologies by actively learning to leverage AI tools to drive efficiency and uncover deeper insights. - Act as a super user for our cloud-based corporate financial consolidation system, actively contributing to initiatives that drive further process improvements and enhancements. - Actively contribute to a range of corporate FP&A processes, including: - Deliver weekly bookings reporting and analysis to executive leadership to highlight current business trends and track ongoing performance. - Produce critical quarterly financial deliverables for our investor relations team to ensure timely, accurate and efficient external reporting. - Ad-hoc analysis and strategic project support as needed. Qualifications - Bachelor’s degree in Finance, Accounting, Economics, Business, or similar field. - 2-4 years of progressive experience in corporate FP&A, finance, or a related analytical role. - A highly inquisitive mindset with a proven desire for continuous learning and professional development, consistently seeking to understand the 'why' behind the numbers and grow your expertise within the FP&A function. - A collaborative mindset with an ability to act as a true business partner, working effectively across different teams, departments, and diverse backgrounds to align on financial goals and forecasts. - Demonstrated ability to translate complex financial data into clear, concise, and actionable insights for both financial and non-financial audiences. - Strong organizational skills, with keen attention to detail and the ability to manage multiple priorities in a fast-paced environment. - Advanced proficiency in Microsoft Excel, with proven experience building dynamic financial models and utilizing advanced functions (e.g., XLOOKUP, INDEX/MATCH, SUMIFS) for complex data manipulation. - Proven experience utilizing financial planning software (e.g., OneStream, Hyperion) and ERP systems (e.g., SAP, Oracle) to drive forecasting and reporting. Benefits - Comprehensive benefits package, including health, wealth and wellness programs. - Long-term equity incentives, subject to eligibility. Compensation US Target Hiring Range: $65,000.00 - $110,000.00 Per Year. The actual salary offered will depend on factors such as location, education, training, and experience.

Role Description Own the full customer lifecycle by acquiring new business, onboarding customers, growing account revenue, and delivering an exceptional customer experience. - Prospect and acquire new business customers. - Manage a portfolio of existing accounts. - Build long-term customer relationships. - Identify upsell, cross-sell, and expansion opportunities. - Deliver product demonstrations and commercial consultations. - Support, invent and simplify solutions for our customers through outbound calls, Google meetings & emails. Qualifications - Fluent in English, with excellent verbal and written communication skills. - Proven ability to build rapport with customers and develop strong, lasting relationships through meaningful conversations. - Strong attention to detail and a commitment to maintaining high standards, proactively identifying and reporting issues that may impact the customer experience. - Excellent communication, outreach, and relationship-building skills, with the confidence to engage customers through phone, email, and virtual meetings. - Comfortable managing multiple priorities in a fast-paced environment while maintaining a customer-first mindset. - Experience in customer-facing, sales, account management, or support environments is a plus. Requirements - Previous experience in B2B sales, account management, business development, or customer success. - Experience managing a portfolio of customers and identifying upsell or cross-sell opportunities. - Familiarity with CRM platforms (e.g., Salesforce) and sales pipeline management. - Knowledge of Vista's corporate solution program is an advantage. - Experience conducting virtual sales presentations or product demonstrations. Benefits - Opportunity to learn, grow, and succeed in your career journey. - Innovative and collaborative work environment. - Recognition as a Best Place to Work for LGBTQ Equality. - Remote-First operating model providing freedom and autonomy. - Support systems including Employee Resource Groups like Pride, Mosaic, and Women in Technology. Company Description As an e-commerce powerhouse, Vista creates customer value (and delight) through accessible, cutting-edge technology. We are the marketing partner to millions of small businesses around the world. - For more than 20 years, we have helped small businesses look and feel credible through high-quality marketing products and solutions. - Vista acquired 99designs to expand its design offering via a worldwide community of more than 150,000 talented designers. - Focused on making great marketing and design accessible to every small business owner.

Role Description As the Principal Data Scientist, you will drive the generative and context-aware evolution of our platform. Part of this role involves partnering directly with another Principal Data Scientist to co-lead our research agenda, accelerate our strategic progress, and elevate the overall capabilities of the Data Science team. You will research, design, and evangelize how Vista uses Generative AI and Large Language Models (LLMs) to go beyond traditional retrieval and ranking, creating fully contextualized, ML-driven customer experiences. - Generative, Intent-Based & Agentic Recommendations: - Lead the evolution of our recommendation systems into the Generative AI era, moving our architecture beyond static item retrieval by researching generative recommendation paradigms (e.g., agentic recommendations, contextual narratives). - Develop an algorithmic intent layer that translates real-time browsing signals into actionable customer intents that will inform our recommendations. - Architect the ML pathways to expose core recommendation actions as tools for AI agents, allowing them to synthesize customer intent, retrieve/rank candidates from fmX, and power seamless conversational shopping experiences. - Broad Personalization Strategy & Segmentation: - Build advanced propensity models and leverage foundational customer traits to drive customer segmentations and personas. - Ensure these segmentations are actionable and strategically aligned to the company strategy. - ML-Driven Bot Detection: - Tackle the critical bot traffic challenge by building multi-layered, hybrid machine learning models trained on historical web tracking data. - Classify ambiguous sessions that bypass deterministic rules to protect our analytics and personalization integrity. - Data Science Leadership & Evangelization: - Partner closely with our existing Principal Data Scientist to divide and conquer complex research initiatives, accelerating the overall team's output and maturity. - Act as the primary AI ambassador across Vista, influencing product, engineering, and business leadership to embrace a model-driven approach. - Work closely with platform and experience teams to ensure that ML models integrate seamlessly into the customer experience without degrading Core Web Vitals or caching efficiency. Qualifications - Advanced degree (Ph.D. or Master's) in Computer Science, Applied Mathematics, Statistics, or a closely related quantitative field. - 8+ years of experience building and deploying machine learning models into high-scale customer experiences. - Deep expertise in Deep Learning, Large Language Models (LLMs), and Reinforcement Learning. - Proven track record of building robust propensity models, customer segmentation frameworks, and anomaly/bot detection algorithms on large-scale behavioral data. - Expert-level proficiency in Python, PyTorch/TensorFlow, and SQL. - Strong architectural understanding of how ML models interact with both backend data pipelines (e.g., streaming features, Databricks, Snowflake) and frontend delivery systems (e.g., UI fragment rendering, caching strategies). - Very strong communication and stakeholder management skills. - Proven ability to translate complex statistical and algorithmic concepts into clear business value to influence non-technical leadership. - Relevant work experience in an Agile environment and in the e-commerce or marketing domain. Benefits - Remote-First company. - Inclusive community. - Opportunities for growth. - Vista Behaviors that exemplify the behavioral attributes that make us a culturally strong and high-performing team.

Role Description During this important phase in our business growth, VCS is seeking a highly skilled and organized Business Intelligence Manager to lead a team of skilled analysts. In this role, you will serve as both a hands-on leader and strategic manager, driving critical data governance and analytics initiatives while guiding a high-performing analytics team. Advancing our journey, you will leverage automation and scalable solutions to establish and maintain a trusted single source of truth for VCS data, empowering stakeholders with the tools and insights needed to make informed decisions and reducing reliance on ad hoc reporting. As a team leader, you will provide strategic direction and mentorship across the Sales Metrics Analysts, Business Analysts, and Product Analyst functions within VCS, ensuring alignment on priorities, data standards, reporting practices, and analytical insights that support organizational objectives and drive continuous improvement. By providing a bridge between the sales department and other business units, such as marketing and finance, you will play a crucial role in aligning organizational goals with sales objectives. This role will be stimulating and rewarding for those who are drawn to a career that melds analytical thinking with operational excellence and who thrives in roles that support and elevate both team and overall business performance. What You Will Do - Architectural Leadership: Design and partner with engineering to deliver high-performance tables, dynamic views, and data pipelines, ensuring optimal query performance and scalability for Fulfillment Data Consumers. - Strategic Dashboarding: Develop sophisticated, "at-a-glance" visualizations in Looker that translate trends and efficiencies into actionable insights. - AI Integration: Leverage Snowflake Cortex to deploy LLM-powered functions or predictive forecasting directly within our data platform. - Domain Expertise: Analyze complex data to optimize fulfillment metrics, propose changes to our planning strategies, or help our fulfillment centers run more optimally. - Provide leadership oversight to ensure that—across all the programs we're working on throughout VCS and with our cross-functional stakeholders—we prioritize our work and resources effectively, measure impact, and deliver results. - Cross-Functional Partnership: Act as a consultant to leaders across Product Management, Sales, Finance, Systems Integrations, and others, transforming vague business questions into rigorous analytical frameworks and developing mutually beneficial working relationships. Qualifications - 7–12 years of progressive experience in data analytics or business intelligence, with a background in technical project/program management or product management. - 3+ years of experience building and managing a team. - Expert-level proficiency in SQL. - Experience with JIRA and Advanced Dashboarding platforms (Power BI, Tableau, or Sigma). - Hands-on experience (or strong theoretical knowledge) with Snowflake Cortex functions (e.g., COMPLETE, EXTRACT_ANSWER, SUMMARIZE) or similar SQL-based AI tools. - Ability to work alongside senior leadership to set the tooling and system vision, improving operational efficiency and the overall quality of operations. - Experience collaborating with product organizations, finance, and other business functions to design, implement, or integrate technical solutions. - Experience communicating and translating non-technical to technical (and vice versa) requirements and discussions, as well as coordinating and running multiple organizational projects. - The ability to manage multiple projects simultaneously, often with competing priorities, both as an IC and for your team. - A keen eye for continuous optimization and the ability to discern the urgency and importance of work, find creative ways to use the full potential of our existing tools, and advocate for novel solutions. - The ability to analyze data to identify the largest strategic opportunities for the organization and use data-driven insights to provide high-impact recommendations. Nice to Have - Familiarity with commercial business models and processes, including customer lifecycle management, sales and service operations, commission structures, and performance measurement. - Python, SQL, Quantum Metrics, and Google Analytics. - Experience with Snowflake, AWS, and SAP. - Experience using DBT for transformation. - Experience using GIT. - Experience using Looker.

Role Description Lead the planning and briefing phases for regional CRM activities. Ensure local implementation and review performance. Continuously optimize all touchpoints, including: - Email - Site - Unboxing - Direct mail Make real-time campaign adjustments based on a continuous feedback loop and local findings, ensuring all regional activities remain closely aligned with the global strategic roadmap. - Complete targeted treatments for registered non-buyers (RNBs) and first-time buyers (FTBs) to drive initial purchases and repeat rates. - Ensure relevancy at scale through personalized communications, cross-selling, churn prevention, and targeted content platforms. - Collaborate across functions to implement high-impact care initiatives like abandon cart and courtesy calls to increase value generated profit (VGP) among high-value customers (HVC) and high-value potentials (HVP). - Support the regional rollout and testing of upcoming membership and dedication pilots to deepen value capture and broaden engagement. - Partner seamlessly with central teams to support systems integration, zero-party data capture, and omnichannel orchestration. Qualifications - 5-10 years of marketing experience, with a primary specialization in CRM, lifecycle marketing, and retention in an e-commerce environment. - Bachelor’s degree or equivalent experience in marketing, communications, business, economics, mathematics, or other related fields. - Proven ability to complete localized, multi-channel CRM campaigns (email, site, SMS). - Strong analytical skills with the proficiency to analyze data and draw strong conclusions to build marketing/action plans. - Excellent verbal and written communication and presentation skills, regularly communicating, voicing ideas, and influencing senior leadership and other collaborators. Requirements - Experience working in a fast-paced e-commerce environment with ambitious commercial targets. - Previous involvement in the development or rollout of customer loyalty or membership programs. - Experience in the creation and execution of direct mail campaigns. Benefits - Award-winning remote-first company. - Inclusive community. - Opportunities for growth. - Vista behaviors that exemplify the behavioral attributes for a culturally strong and high-performing team.

Role Description Vistaprint is seeking a Photography Retoucher to join its Creative Services team and support the production of high quality photography assets for our worldwide marketing and web site campaigns. In this role, the Retoucher will work closely with the in-house photographer and imaging team to prepare and deliver new product photography into our digital asset management (DAM) platform. This role will focus on preparing product photography for use within our scene rendering platform, in addition to day-to-day image retouching responsibilities. - Upload, format and prepare product photography for use on our proprietary scene rendering platform for Vistaprint.com - Retouch, color correct, crop, and upload product photography - Retouch digital images according to style guides - Mask parts of products - Strong color correction skills to ensure color consistency across all images per product - Strong attention to detail - Crop digital images and maintain file size specifications - Support and maintain digital asset organization within the company’s digital asset management (DAM) tool - Upload images to digital asset management (DAM) tool in accordance with established procedures - QA of images on scene rendering platform and take point to investigate/resolve any technical and creative issues - Perform quality assurance on all images - Receive creative direction from designers, photographers, and senior retouchers and make corrections when necessary - Suggest ways to constantly improve the workflow. Take initiative and be proactive about helping the retouching team and other studio teams. - Complete any other ad hoc imaging duties when required - Some data entry required Qualifications - High technical proficiency in Mac OS X, Photoshop, and Wacom pen tablet (preferred) - High proficiency working in MS Windows environment and using PCs - Ability and desire to learn additional technologies and applications - Strong knowledge of masks and masking techniques - Proficient with Photoshop’s pen tool - Complete understanding of smart objects - Strong retouching and color correcting skills - Proven experience retouching product photography - A complete understanding of layers, including but not limited to, modes, adjustments and structure - Excellent eye for detail - Proactive, motivated, dedicated, and able to take initiative - Deadline-oriented, flexible, organized and able to handle competing priorities - Strong written and verbal communication skills - Strong collaboration skills in order to work effectively with a team of designers, project managers, engineers and marketing associates - Sense of humor is a must Requirements - Visual Arts, Design related degree and/or equivalent work experience - Expert knowledge of Adobe Software suite - Prior experience working with a digital asset management (DAM) system is a plus - Proven ability to work efficiently and produce a high volume of retouched images - Proven ability to work to strict deadlines in a fast-paced, rapidly-changing environment Benefits - Remote-First operating model and culture - Team members in over 15 countries and 30 US states - Collaboration spaces for team members to work physically together

Role Description We are seeking our first AI Capability Summer Intern to help accelerate the evolution of our People Team operations over a 10-week duration. In this role, you will help us transition from "managing" workflows to "automating" them. Sitting directly within the HR Tech team, you will act as a highly technical, hands-on-keyboard builder who bridges the gap between process design and functional engineering. The primary focus of this role leans heavily toward technical execution and systems integration. You will turn valuable process opportunities into functional prototype agents, hunting for high-impact ways to deploy AI and automated workflows across our global operations—ranging from reimagining knowledge-retrieval systems to automating complex data processing. By the conclusion of this 10-week internship, you will have moved multiple high-value, lower-risk workflows from manual concepts to live, working automated prototypes. Success will be defined by your ability to deliver solutions that are not just highly functional, but safely sandboxed, thoroughly documented, and ready for clean technical handoff to our internal HR Tech operations for long-term ownership. What You Will Do - Architect, configure, and deploy autonomous AI workflows and task-specific agents capable of interpreting HR queries, manipulating data, and triggering programmatic actions. - Use Google Apps Script to build immediate, agile automation pipelines within the Google Workspace ecosystem (Sheets, Docs, Drive), embedding large language models into daily workflows. - Write robust backend logic to establish secure data exchanges via RESTful APIs and JSON payloads between automation tools, communication layers (Slack), and foundational enterprise HR systems. - Translate unstructured internal HR policies, playbooks, and complex guidelines into structured, machine-optimized formats that AI models can efficiently query and accurately reference. - Author highly clean, modular, and dry code in JavaScript and Python. Maintain a centralized repository and create thorough, comprehensive transition documentation. - Collaborate closely with security and HRIS stakeholders to build and pilot solutions strictly within isolated, secure testing environments. - Provide technical support for projects involving employee experience chatbot and HR systems. Qualifications - Proficiency in JavaScript and Python: Proven ability to write structured, modular code for API handling, custom data transformations, and automated decision logic. - Experience with Google Apps Script: Practical experience extending Google Workspace capabilities and executing automated scripting tasks. - API and Data Integration Expertise: Solid understanding of handling standard authentication protocols, executing API requests, and managing data parsing via JSON. - Low-Code/No-Code Platform Experience: Familiarity with orchestration tools such as n8n, Zapier, or Make, with the ability to inject and extend platform functionality using custom Python or JavaScript code nodes. - Pursuing or recently completed a degree in Computer Science, Data Informatics, Software Engineering, Artificial Intelligence, or a similarly technical, quantitative discipline. Nice to Have - Exposure to deploying frontier models via API (such as Google Gemini, OpenAI GPT, or Anthropic Claude). - Conceptual or practical understanding of agentic orchestration libraries or data security frameworks. - A strong process-engineering mindset with the ability to map complex human workflows into logical, programmatic steps. Benefits - Competitive compensation: US Target Hiring Range: $35.00/hour (East Coast Candidates). - Comprehensive benefits package, including health, wealth, and wellness programs, as well as long-term equity incentives, subject to eligibility.