CFC

Role Description Insurance isn’t the first industry most engineers think of when they imagine cutting-edge AI work. That’s exactly why this role is interesting. CFC’s Data & AI unit is building production agentic systems that automate complex underwriting decisions - not chatbots, not copilots bolted onto legacy workflows, but autonomous multi-step AI agents that reason over unstructured data, assess risk, and drive real business outcomes. We’re using frameworks like LangChain to orchestrate LLM-driven services that sit at the heart of how the business operates. The problems are genuinely hard: ambiguous inputs, high-stakes decisions, and the kind of domain complexity that makes for satisfying engineering. We’re also fundamentally rethinking how we deliver software. We’re moving toward an agentic-first development model - using AI agents not just in what we build for the business, but in how we build it. The goal is to multiply engineering delivery by an order of magnitude: not by cutting corners or generating throwaway code, but by designing robust systems and processes that let agents handle well-defined work while engineers focus on architecture, design, and the problems that actually require human judgment. This is a deliberate, engineering-led approach. We care about code quality, testability, and maintainability - the agent-generated code meets the same standards as everything else. We expect that a successful candidate will be able to bring their expertise to help guide and refine our agentic development process as it matures - a meaningful opportunity to influence how we work as well as what we ship. This is a Senior Machine Learning / AI Engineer role with genuine technical leadership scope. You’ll shape the architecture of AI-driven production microservices, own system design decisions, and work at the intersection of traditional software engineering and applied AI. You’ll collaborate closely with engineers, data scientists, and product managers in a team that’s small enough for your decisions to matter and ambitious enough for the work to stay interesting. Qualifications - Significant experience building production-grade AI agents or LLM-powered services. - Strong Python development experience, ideally with 6+ years of professional software engineering experience. - A track record of writing clean, maintainable and high-quality production code. - Experience supporting business-critical systems in live production environments. - Strong understanding of asynchronous programming, Docker, containerised deployments and modern service architectures. - Experience designing distributed systems, asynchronous microservices and event-driven architectures. - Confidence leading system design discussions and making pragmatic architectural trade-offs. - Strong cloud experience, ideally within Azure. - Experience deploying, monitoring and maintaining ML or LLM models in production. - Familiarity with MLOps, LLMOps, evals, monitoring and lifecycle management. - Hands-on experience orchestrating LLM workflows using frameworks such as LangChain. - An interest in how agentic software development can improve engineering delivery without compromising code quality. - Strong communication skills and the ability to collaborate effectively in remote or asynchronous environments. - An ownership mindset, with the ability to work independently and contribute effectively to shared codebases. Requirements - Design, develop, and maintain business-critical AI agent services. - Build tailored agent workflows and services from business requirements, using LangChain and related frameworks with reliable patterns for LLM-driven decision-making in production. - Integrate tests and validation to improve AI agents through evals and monitoring. - Work with software engineers and architects to lead system design and architectural decisions. - Translate technical specifications into clean, testable, and scalable production code. - Work closely with cross-functional teams - engineers, data scientists, product managers - to deliver features on time and to a high standard. - Write unit and integration tests to maintain reliability and service correctness. - Monitor, troubleshoot, and continuously improve production services. - Produce clear, structured documentation for systems, architecture, and processes. - Mentor junior engineers through code reviews, best-practice guidance, and knowledge sharing. Benefits - Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers. - Challenge everything: We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better. - Have fun, be good: Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.

• Lead server restoration efforts, including VM deployment, system rebuilds, and troubleshooting Active Directory issues to bring core business services back online • Contain and remediate malware across diverse environments, ensuring threats are neutralised without disrupting recovery progress • Deploy security applications across enterprise infrastructures to harden systems during and after incident response • Monitor and remediate security alerts to maintain stability throughout the recovery process • Collect forensic artifacts from multiple operating systems using approved DFIR tools • Act as technical lead during incident response and restoration, providing clear documentation and structured progress updates • Create and update procedures to support continuous improvement of response and recovery workflows

• Lead end-to-end cyber incident response engagements from initial notification through to resolution and client offboarding • Coordinate cross-functional response efforts across forensics, legal, PR, business resumption, and executive stakeholders to ensure a unified approach • Act as the primary client contact during incidents, providing clear, timely updates and managing expectations in high-pressure situations • Drive organisation and prioritisation of incident response activities to ensure rapid and effective outcomes • Maintain accurate, detailed, and defensible documentation of incident timelines, actions taken, and outcomes

• Assist in managing a portfolio of API trading partners • Support performance tracking and alignment with CFC’s digital distribution objectives • Help maintain collaborative relationships with partner contacts • Support the preparation and review of partner performance reports • Support the onboarding process for new CFC products and brokers within partner platforms • Work with the Digital Relationships Leader to ensure CFC products are accurately represented • Assist in monitoring and analyzing key trading metrics across partner platforms • Contribute to identifying trends and opportunities to improve trading performance • Participate in training and development opportunities

Role Description This role can be based remotely within one of our US hiring hubs; Atlanta, California, Chicago, Austin or Dallas Texas, or located in proximity to our offices in New York or Walnut Creek. Our US Media team sits at the forefront of one of the most dynamic areas of underwriting. With one of the broadest books of media business in the market, we work with clients across the creative and digital economy, helping them navigate complex and emerging risks. - Take a holistic approach to risk, writing across multiple lines including Media Liability, Errors and Omissions, Cyber and General Liability. - Build strong broker relationships and develop new business opportunities. - Deliver profitable solutions and grow our US presence. - Take ownership of both new business and renewals, responding to broker enquiries and producing quotations within agreed timeframes. - Build and evolve a broker network through both in-person and virtual engagement. - Work closely with specialist underwriting teams to structure tailored programmes for clients. - Support cross-selling across the product suite and contribute to product development. - Deliver presentations to brokers and clients on media exposures and emerging trends. - Share expertise and support junior team members. - Contribute to wider team initiatives, helping to shape underwriting strategy and improve processes. - Travel across the US to build relationships with brokers and clients. Qualifications - Experienced Media/Professional Liability/Entertainment underwriter. - Experience in media, professional indemnity or related specialty lines. - Exposure to multiple classes of business preferred. - Comfortable analysing complex risks and making informed decisions. - Strong attention to detail and commercial awareness. - Confident and articulate with strong relationship building skills. - Able to present to a range of audiences. - Self-driven and enjoys working to targets and deadlines. - Able to manage multiple priorities. - Team player who contributes to a collaborative, high performing culture. Company Description

Reguinal Distribution Lead – Canada East Department: Cyber Employment Type: Permanent - Full Time Location: Remote Description This individual is responsible for leading and executing the company’s broker engagement strategy across the Eastern Canadian region. This role sits at the intersection of broker relationships, regional market strategy, and internal alignment. The individual will focus on strengthening senior-level broker partnerships, ensuring alignment between the firm’s global growth priorities and regional execution, and elevating the company’s visibility and influence within the broker community. About the role This is a highly strategic role that requires strong executive presence, deep understanding of the Canadian insurance distribution landscape, and the ability to work cross-functionally with underwriting, marketing, technology, leadership, and regional teams to drive long-term commercial success. Youll own the broker engagement plan for Eastern Canada, shaping a clear strategy aligned to our commercial priorities and then driving it through day-to-day execution. Youll build and maintain senior relationships with brokerage leadership and key producers in priority firms, representing the business in executive broker forums and wider industry settings to position us as a trusted market for complex and specialty risks. Skills, Knowledge and Expertise Youll bring significant experience in the insurance industry, with a strong track record in broker distribution and market engagement. Youll have deep knowledge of the Canadian broker landscape across the Eastern region. Were looking for someone with strong executive presence and credibility, who thinks strategically, uses insight to spot opportunities and can translate market signals into clear, actionable plans. Just as importantly, youll be highly collaborative and influential, able to align stakeholders to deliver strategic outcomes.

• Owning the **P&L and underwriting strategy** for the US Corporate Professions portfolio • Driving sustainable growth and profitability through disciplined underwriting, pricing and portfolio management • Leading, developing and inspiring underwriting teams, embedding CFC’s culture and values • Monitoring performance against budgets, KPIs and service metrics, and addressing underperformance quickly • Strengthening and expanding **broker and capacity provider relationships**, including participation in senior‑level reviews • Supporting binder renewals and ensuring compliance with underwriting authority and regulatory requirements • Partnering with global leaders to evolve existing products and identify opportunities for new propositions • Acting as a senior referral point for underwriting, coverage and policy decisions • Building CFC’s external profile as a thought leader in Corporate Professions insurance

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This is a senior leadership role within CFC US, with full ownership of the US Corporate Professions portfolio. As Head of US Corporate Professions, you will have P&L responsibility and strategic oversight for underwriting performance across the portfolio. You’ll lead and develop high-performing underwriting teams, shape underwriting and pricing strategy, and drive profitable growth while maintaining strong relationships with brokers and capacity providers. Working closely with the US CEO, Deputy CUO and global underwriting leadership, you’ll play a key role in strengthening CFC’s market position and continuing to scale one of our most important lines of business. Amongst other items, you'll be: - Owning the P&L and underwriting strategy for the US Corporate Professions portfolio - Driving sustainable growth and profitability through disciplined underwriting, pricing and portfolio management - Leading, developing and inspiring underwriting teams, embedding CFC’s culture and values - Monitoring performance against budgets, KPIs and service metrics, and addressing underperformance quickly - Strengthening and expanding broker and capacity provider relationships, including participation in senior-level reviews - Supporting binder renewals and ensuring compliance with underwriting authority and regulatory requirements - Partnering with global leaders to evolve existing products and identify opportunities for new propositions - Acting as a senior referral point for underwriting, coverage and policy decisions - Building CFC’s external profile as a thought leader in Corporate Professions insurance Qualifications - Significant underwriting experience within Corporate Professions - Proven track record of leading underwriting teams and delivering profitable portfolio growth - Strong commercial judgement with experience owning or influencing P&L performance - Confident engaging with brokers, capacity providers and senior stakeholders - Strategic thinker who combines data-driven decision-making with practical execution - Excellent communication, influencing and leadership skills

• Key part in driving cyber growth by leading initiatives across regional partnerships. • Creating efficient development and account management processes. • Maintaining a strong focus on new broker identification, training, and education. • Regular travel across the UK and Ireland. • Strong emphasis on opening new broker partnerships and growing relationships with existing partners. • Work closely with the UK/EU Development Leader and Underwriting teams to deliver the cyber sales strategy. • Collaborate with development managers across the business globally.