• Proactively provides in person (or virtual as needed) education to defined accounts and specialties within their assigned geographies • Collaborates closely with key stakeholders to drive access and foster strategic partnerships • Works collaboratively to gain support and remove obstacles throughout a patients journey for product access • Interacts with accounts to support patient access and provides face-to-face education on programs • Coordinates services closely with the Averitas Patient HUB and internal counterparts

• Negotiates competitive contracts with health care providers using pre-determined internal guidelines and financial standards • Negotiates contract language in accordance with Aetna standards, engaging other departments as needed for review and approval of contract terms outside the standards • Manages contract performance and works with various internal departments to address questions, issues, and activities related to execution, loading, and ongoing maintenance of provider contracts • Manages relationships with key providers and ensures resolution of escalated issues related, but not limited to, claims payment, contract interpretation and parameters, or accuracy of provider contract or demographic information • Negotiates settlements as needed • May recruit providers as needed to ensure network adequacy and achievement of network expansion goals • Maintains accountability for specific medical cost initiatives

• Successfully managing proposals across all market segments and levels of complexity • Supporting the most complex and key/must win and renew proposals • Demonstrating engagement and mentorship of junior staff members • Participating in and leading department-wide initiatives that have a positive impact on quality and process improvements across the team • Working under aggressive timelines, including working on 6+ proposals, follow-ups, and extra projects simultaneously • Providing daily guidance/support to newer staff members, including interim and final proposal reviews • Ensuring the accuracy of information and effectively positioning CVS Caremark’s products and services by incorporating corporate strengths and key messaging • Coordinating with internal strategic partners such as sales, account teams, underwriting, legal, and other internal partners to ensure best positioning of CVS Caremark in the marketplace.

• Produce best-in-class social media influencer strategies • Develop and grow influencer strategy and management • Manage and maintain processes across social media projects • Oversee implementation and effectiveness of outreach plan