Centric Software

• Provide technical direction and drive positive outcomes on complex solutions. • Develop and document clear technical models to meet client needs. • Identify, delegate, and perform project-related tasks, including software installation, configuration, deployment training, and support. • Draft documents (blueprints) defining the integration between planning and third-party systems. • Ensure or participate in the integration between planning and other internal modules and third-party systems. • Oversee and mentor consultants during solution delivery. • Assist in sizing and implementing simple or complex architectures. • Bridge R&D and customer services for architecture-related issues, third-party integrations, and advanced configuration. • Promote best practices for configuring planning tools. • Suggest functionalities for future solutions, methodologies, and standard customizations. • Follow software quality engineering procedures. • Achieve customer goals and ensure customer satisfaction.

• Define and optimize design solutions in line with clients’ requirements leveraging the Centric Planning platform • Work closely with Centric solution delivery teams and customers clients • Collect, understand, challenge and communicate the business requirements for the project, translating these into functional specifications • Define the configuration and data requirements to meet the required business processes • Assist in the preparation system test and validation plans

Role Description We are seeking an experienced, highly motivated Sales Executive to drive growth across Centric Software’s Food & Beverage and Cosmetics & Personal Care business in the EuroMed region. This role will focus on selling Centric PLM into enterprise accounts, with a major emphasis on cosmetics, beauty, personal care, and food & beverage organizations. - This sales role requires a proven ability to build pipeline, develop executive relationships, navigate complex buying committees, and close high-value software deals. - The ideal candidate brings strong experience selling enterprise software into complex, process-driven industries and understands the challenges behind product innovation, formulation, packaging, compliance, quality, sourcing, supplier collaboration, and speed to market in the F&B and CPC sectors. Qualifications - 8+ years of successful enterprise software sales experience, preferably selling PLM, ERP, SCM, supply chain, product development, manufacturing, retail technology, CPG technology, or similar enterprise platforms. - Proven track record of selling complex, high-value enterprise software solutions into large, strategic accounts. - Strong hunter profile with demonstrated success prospecting, building pipeline, acquiring new logos, and closing net-new business. - Experience selling into Food & Beverage, Cosmetics, Beauty, Personal Care, CPG, Retail, Manufacturing, Product Development, R&D, Packaging, Regulatory, Quality, or Supply Chain organizations. - Strong understanding of complex enterprise sales cycles, including multi-stakeholder decision processes, executive engagement, business case development, procurement, legal, and negotiation. - Experience working in a partner-influenced or partner-driven sales environment is strongly preferred. - Experience with PLM is strongly preferred; experience with Centric PLM or adjacent enterprise applications is a plus. - Demonstrated ability to collaborate cross-functionally and lead internal teams through complex sales pursuits. - Experience preparing proposals and responding to RFI/RFP processes. - Experience with value-based, consultative, or solution-selling methodologies. - Ability to travel regularly across North America. Requirements - Drive net-new revenue and strategic growth across EuroMed Food & Beverage, Cosmetics, Beauty & Personal Care accounts. - Build and manage a strong enterprise pipeline through proactive prospecting, account targeting, executive outreach, partner collaboration, industry events, referrals, and marketing-generated opportunities. - Own the full enterprise sales cycle from initial engagement through discovery, qualification, solution alignment, business case development, negotiation, and close. - Act as a true hunter, focused on acquiring new logos, expanding Centric’s presence, and developing long-term enterprise account opportunities. - Lead complex sales processes involving executive stakeholders, functional leaders, IT teams, procurement, transformation teams, and cross-functional buying committees. - Position Centric PLM as a strategic platform for managing product innovation, formulation, specifications, packaging, compliance, claims, labeling, supplier collaboration, quality, costing, and speed to market. - Develop tailored, value-based sales strategies based on each customer’s business challenges, operating model, growth priorities, and transformation goals. - Orchestrate internal teams, including pre-sales, solution consulting, business consulting, delivery, marketing, alliances, customer success, product, and leadership, to develop and win opportunities. - Collaborate with partners, system integrators, consulting firms, and technology ecosystem partners to identify opportunities, strengthen customer engagement, and accelerate sales cycles. - Leverage Centric’s global resources, customer references, CPC and F&B expertise, and industry credibility to support sales campaigns. - Prepare and deliver high-quality proposals, presentations, business cases, and RFI/RFP responses. - Maintain strong pipeline discipline, accurate forecasting, stakeholder mapping, opportunity strategy, and deal documentation. - Represent Centric Software at customer meetings, industry events, trade shows, conferences, and partner engagements. Benefits - Equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.

• Responsible for successful planning, execution, and delivery of PXM implementation projects • Drive project governance and milestone tracking • Serve as primary point of contact for project-related communication • Track project milestones and manage risks

Role Description We are looking for a Marketing Specialist to support demand generation and field marketing initiatives in South Korea for a fast-growing global B2B technology company. This role will focus on driving pipeline growth across industries including fashion, beauty, food & beverage, and retail through integrated campaigns, events, webinars, and localized content marketing initiatives with an opportunity to work closely with global and APAC teams. Key Responsibilities - Drive lead generation and pipeline growth in South Korea market. - Own marketing event/campaign promotion plan and execution (offline + webinar). - Manage Lead to MQL, and MQL to SAL in collaboration with Sales. - Event & Campaign, marketing resources development, communication planning, and coordination in line with the sales and marketing plan. - Understand requirements for a particular event considering target and Sales expectation. - Develop a promotion plan including identifying targets in CRM, building a list in marketing automation, and creating emails according to operational guidelines. - Organize all logistical aspects of events including research and booking venues, catering, arranging event materials, satisfaction questionnaires, sales collaterals & pop-up stands in local languages. - Manage local suppliers while respecting budgets and deadlines. - Coordinate with sales team, regional partners, and 3rd party vendors. - Oversee event happenings and evaluate the event’s success and prepare ROI reports. - Manage event leads and opps data in Pardot and Salesforce. - Develop content locally to update social media & community posts in South Korea for new lead generation and nurturing prospects. - Research and create content to build scenarios in the marketing automation tool to create inbound leads and nurture leads. - Support global digital team and APAC content team to develop the right content and execution for South Korea. - Upload contacts from vendors or events/campaigns into Pardot and Salesforce as collaborating with APAC Operation Manager. - Work closely with the regional Sales team to monitor MQL quality, lead progression, and pipeline contribution. - Identify and collaborate with marketing partners such as media, association, and complementary solution partners including ERP, PLM, AI, and enterprise technology vendors. - Coordinate PR promotion locally with partners. Qualifications - At least 3 years experience in marketing enterprise solutions to the CPG industry such as PLM/ERP/PPM/PIM/DAM or other AI related tech solutions. - Expertise in leads gen and funnel management with telesales and sales. - Results oriented; ROI & metric driven. - Experience working with vendors and managing budgets. - Experience managing and collaborating with several departments cross-functionally. - Self-motivated, well-organized, detail-oriented, problem solver able to manage multiple projects and meet assigned deadlines and targets in a fast-paced environment. - Autonomous with an understanding of responsibility and accountability. - Good interpersonal communication and collaboration skills (ability to negotiate). - Able to manage multiple priorities in a fast-paced environment. - Language: Korean, English (at business level). Benefits - Home office based. - Be ready to join an exciting international team and support our continued growth! Company Description We are a tight-knit, fun, highly energetic marketing team. Business is growing rapidly, and we need help. We have a terrific product, and a very motivated company, and love the hard work we do. This is a great opportunity to learn, grow and spread your wings in the heart of a small team of an expanding company. We think in terms of time zones, not geographic lines, and are totally plugged-in and cable-free. Headquarters are in the US with teams spread throughout the world, close to the customers we serve. Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.

Role Description Centric Software is seeking an experienced Enterprise Customer Success Manager to support and grow strategic enterprise customers across our North American market, ideally based in or near New York City. In this role, you will be responsible for managing executive relationships, driving enterprise adoption, protecting renewals, and identifying strategic growth opportunities across some of Centric’s most important customer accounts. You will work closely with senior stakeholders across fashion, retail, luxury, and consumer goods organizations to ensure Centric PLM solutions deliver measurable business value at scale. This role requires a strong customer success professional with advance commercial acumen, enterprise account management experience, and the ability to navigate complex organizations. You will partner closely with Sales, Professional Services, Support, Product, and executive leadership to deliver a high-value customer experience and expand Centric’s presence across large accounts. Key Responsibilities - Strategic Customer Relationship Management - Build and manage trusted relationships with senior stakeholders, executive sponsors, operational leaders, and system owners across enterprise accounts. - Serve as a strategic advisor to customers, helping align Centric PLM solutions with broader business transformation goals. - Develop a deep understanding of each customer’s business structure, brands, regions, workflows, and strategic initiatives. - Maintain multi-threaded relationships across merchandising, design, product development, sourcing, IT, operations, and executive teams. - Lead regular executive check-ins, strategic account reviews, and business reviews. - Enterprise Renewals & Retention - Own and manage the renewal strategy for assigned enterprise accounts. - Build proactive renewal plans well in advance of contract deadlines. - Identify commercial, adoption, stakeholder, or operational risks that may affect retention. - Coordinate internal action plans to address risks and protect long-term account value. - Partner with Sales and leadership on renewal negotiations, account positioning, and executive alignment. - Maintain accurate renewal forecasts, account plans, risk assessments, and stakeholder maps. - Growth, Expansion & Commercial Partnership - Identify expansion opportunities across business units, brands, regions, departments, and solution areas. - Partner with Sales to develop and execute account growth strategies. - Position additional Centric solutions based on customer maturity, strategic initiatives, and business needs. - Support upsell and cross-sell motions by connecting customer challenges to measurable value. - Help expand Centric’s role from a functional solution provider to a strategic enterprise platform partner. - Adoption, Value Realization & Business Outcomes - Drive enterprise-wide adoption and value realization across large, complex customer environments. - Monitor solution usage, engagement, stakeholder alignment, support trends, and business outcomes. - Work with customers to define success criteria, adoption goals, and value milestones. - Partner with Professional Services and Support to ensure customer issues are addressed with urgency and clarity. - Identify opportunities to improve process maturity, solution utilization, and long-term ROI. - Lead structured business reviews that demonstrate realized value and future opportunity. - Customer Advocacy & Executive Engagement - Act as the voice of the enterprise customer within Centric. - Provide strategic feedback to Product, Services, Support, and leadership teams. - Identify reference, case study, speaking, and advisory opportunities with satisfied customers. - Support executive sponsor programs and customer advisory engagement where appropriate. - Escalate customer needs internally with clear business context, urgency, and recommended next steps. - Account Planning & Internal Collaboration - Maintain detailed account plans for each strategic customer. - Map key stakeholders, business priorities, renewal timelines, adoption risks, and expansion opportunities. - Coordinate closely with Sales, Services, Support, Product, and leadership to deliver a unified customer strategy. - Lead internal account reviews and ensure cross-functional teams are aligned on customer objectives. - Provide visibility into account health, risk, growth potential, and executive engagement needs. Qualifications - 6+ years of experience in Customer Success, Strategic Account Management, Enterprise Account Management, or a similar customer-facing role. - Proven experience managing enterprise SaaS or enterprise software customers. - Demonstrated success owning renewals, reducing churn risk, and supporting expansion within large accounts. - Strong executive presence with the ability to engage senior leaders and business stakeholders. - Experience managing complex, multi-stakeholder enterprise relationships. - Strong commercial acumen and ability to partner effectively with Sales on renewals and growth opportunities. - Ability to translate technical capabilities into business outcomes and measurable value. - Skilled at interpreting account health metrics, adoption data, support trends, and customer sentiment. - Strong presentation, negotiation, communication, and problem-solving skills. - Experience with PLM, retail technology, ERP, supply chain, merchandising, planning, sourcing, or product development software is preferred. - Experience in fashion, apparel, footwear, luxury, consumer goods, merchandising, buying, planning, or product development is a strong plus. - NYC-area location preferred due to proximity to enterprise fashion, retail, and luxury customers. - Ability to travel regularly for customer meetings, executive business reviews, industry events, and internal meetings. Company Description Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.

• Build and maintain strong relationships with SMB customers across a designated set of North American accounts. • Act as the primary post-sale point of contact for assigned accounts. • Understand each customer’s business goals, operating model, and adoption maturity. • Ensure Centric PLM solutions remain aligned with customer priorities and business outcomes. • Develop relationships with day-to-day users, project sponsors, and operational stakeholders. • Own the renewal process for assigned SMB accounts, ensuring a proactive and well-managed customer experience. • Monitor upcoming renewal timelines and engage customers early to reinforce value. • Identify churn risks, adoption gaps, or satisfaction concerns and take action to resolve them. • Maintain accurate renewal forecasts and account notes in CRM systems. • Help customers increase adoption of Centric solutions through regular check-ins, enablement, and usage reviews. • Guide customers toward best practices that support faster time-to-value. • Identify underused functionality and recommend practical ways customers can gain more value. • Track customer engagement, usage, support trends, satisfaction, and renewal indicators. • Represent the voice of the customer to internal teams, including Product, Support, Services, and Sales.

Role Description A keen eye for detail and precision is imperative for this role, as is the ability to analyze, troubleshoot, and articulate significant discoveries effectively. We are seeking an exceptional team player who possesses a robust comprehension of payroll processes, compliance protocols, and payroll systems. The ideal candidate will be driven to enhance processes collaboratively with cross-functional team members, with the aim of achieving scalability. This position will report directly to the Global Payroll Manager, based in the United States. - Lead and oversee end-to-end global payroll processing across multiple regions in EMEA and AMER. - Serve as the System Administrator for ADP Workforce Now, UKG One View, and Workday, ensuring continuous updates and maintenance. - Ensure precise, compliant, and punctual processing of payroll for both domestic and international operations. - May need to record transactions meticulously in the designated payroll bank accounts, covering payroll net pay and payroll taxes. - Collaborate with third-party payroll providers, offering strategic guidance on business requirements and addressing payroll-related issues effectively. - Maintain close communication with third-party payroll providers to guarantee timely fulfillment of monthly, quarterly, and annual payroll tax filings. - Ensure adherence to all local statutory payroll regulations and fringe benefit reporting requirements. - Uphold compliance with tax regulations, as well as wage and hour labor laws. - Execute and oversee monthly payroll closing tasks. - Lead special projects, such as process documentation and enhancements, system updates, integrations, upgrades, or implementations, including the re-implementation of international payroll systems. - Assist with internal control policies, procedures, and compliance standards related to the payroll process. - Deliver exceptional payroll support to all employees and cross-functional teams by promptly addressing inquiries, concerns, and requests with professionalism and accuracy. - Identify opportunities for process optimization and recommend scalable solutions to improve payroll operational efficiency without compromising accuracy. - Conduct regular payroll audits and prepare comprehensive supporting schedules for external auditors to ensure compliance and accuracy in financial reporting. Qualifications - Bachelor's degree in accounting or relevant field, or equivalent experience. - A minimum of 8 years of experience in Global processing payroll, with a minimum employee base of 300. - Demonstrated experience of at least 8 years in leading end-to-end payroll processes for multinational organizations. - Familiarity with ADP Workforce Now, Workday, or UKG OneView is highly desirable, though not mandatory. - Exceptional ability to prioritize tasks and work effectively under tight deadlines. - Proficient problem-solving skills coupled with strong analytical and project management abilities. - Capacity to operate within a highly confidential environment, maintaining discretion and integrity. - Skilled in analyzing large datasets and presenting key insights to leadership confidently. - Proven track record of collaborating with cross-functional teams, including legal, HR, tax, payroll, accounting, and finance departments. - Microsoft Office suites, especially Excel. Need to be skilled in creating and managing spreadsheets, performing data analysis, using formulas and functions, creating charts and graphs, and working with pivot tables. Company Description Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market. Our story is one of rapid growth, bold ideas and extraordinary opportunities. We’re here to challenge the status quo—and we’re looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.

Role Description Centric Software, a fast-growing, innovation-driven enterprise software company, is on the lookout for a Field Marketing Manager (6 to 9 months contract) to support our Fashion, Outdoor and Sports, Retail, Home Markets strategy across the UKISA and Euro Med (Italy mainly) regions. Reporting to the EMEA Core Markets Marketing Manager, you will be responsible for planning and executing regional marketing initiatives aligned with our Home & Lifestyle Markets strategy. This role requires a highly organized, strategic thinker and doer, capable of collaborating with both marketing and sales teams to drive regional growth and elevate Centric Software’s market presence. It’s a 100% remote working position, based in EMEA, preferably in France but the UK or Italy are acceptable. Key Responsibilities: - Define and adapt local marketing strategy to support EMEA marketing goals and local sales objectives - Develop and execute targeted lead generation campaigns by account segments, vertical, and persona on multiple channels (LinkedIn, media, website, etc.) - Organize and coordinate tradeshows, conferences, 3rd party webinars and Centric events - Support large account conversion by developing targeted programs - Develop supporting campaign assets and collateral with the support of the content manager and copywriters - Analyze campaign results (Tableau, Google Analytics, LinkedIn Campaign Manager, etc.) and identify potential areas for improvement - Conduct market, database, and competition analysis - Explore data and define segmentation - Work with freelancers and external agencies - Manage budget & accounting Qualifications - 2-4 years of experience in B2B SaaS marketing, with a focus on field marketing - Degree in Marketing (Business School or equivalent) - Proven track record in planning and executing successful regional marketing programs - Strong ability to work both independently and collaboratively within cross-functional teams - Adaptable, with the ability to thrive in a fast-paced, changing environment - A proactive problem-solver with a solution-oriented mindset - Proficiency in marketing automation tools and CRM systems (e.g., Pardot, Salesforce) - Strong collaboration skills, with the ability to work across international teams - Willingness to travel for events and activities - Experience managing vendor relationships and budgets Languages - English: Fluent (mandatory) - Italian or French: Preferred - Any additional European language is a plus Additional Information - This is a home-office-based position. You must be comfortable working remotely and have a designated home office space with a reliable internet connection. - Depending on the country and city of residence, offices or coworking spaces are available. - Occasional travel is required to support regional events and initiatives. - This is a fixed-term contract (6 to 9 months).

Role Description We are seeking a senior, high-impact leader to build and scale our global Sales Operations & Sales Enablement function. This is a strategic role responsible for unifying and optimizing sales processes across a complex, multi-solution, SaaS organization. This leader will bring both credibility and execution - someone who has evolved from a sales background into operations, understands how revenue organizations truly function, and can establish structure, discipline, and scalability across global teams. What You’ll Do: - Build & Lead a Global Sales Operations Function - Develop and scale a best-in-class global sales operations and enablement function - Define and implement standardized processes, methodologies, and operating rhythms across regions - Serve as a key strategic partner for Sales, Finance, Marketing, Legal and our C – Suite team. - Drive Post-Acquisition Integration - Lead the integration of newly acquired sales organizations into a unified operating model - Consolidate disparate CRM systems, tools, and processes into a cohesive structure - Create scalable frameworks for onboarding future acquisitions - Own CRM, Data & Reporting Excellence - Oversee Salesforce strategy, architecture, and optimization - Build robust dashboards, reporting structures, and forecasting frameworks - Ensure data integrity and actionable insights across the revenue organization - Enable & Scale the Sales Engine - Design and implement enablement programs to improve productivity and performance - Build and mentor a team responsible for supporting global sales execution - Create repeatable playbooks and methodologies that drive consistency and growth - Collaborate Across the Business - Partner closely with Sales, Revenue Operations, Marketing, Finance, and Product teams - Act as a central connector across functions to align strategy and execution - Influence and drive alignment in a highly matrixed environment Qualifications - Leadership presence & credibility: brings confidence, experience, and influence with senior stakeholders - Builder mindset: thrives in ambiguity and has a proven track record of building functions from the ground up - Operator with methodology: brings structure, frameworks, and a clear point of view on “how it should be done” - Highly collaborative: able to work across diverse teams, regions, and personalities - Global perspective: experience working across EMEA and APAC markets is strongly preferred Requirements - 10–15+ years in Sales Operations or Sales Enablement leadership roles - Background in sales earlier in career strongly preferred - Deep expertise in Salesforce (architecture, reporting, dashboards, process design) - Proven experience integrating sales organizations post-acquisition - Experience leading global teams and operating across multiple regions - Demonstrated success building and scaling teams, processes, and systems What Success Looks Like - A unified, scalable global sales operating model across all business units - Clear, reliable forecasting and reporting across regions - A high-performing sales organization supported by strong enablement and operations infrastructure - Seamless integration of acquired companies into a single sales ecosystem - A fully built, high-impact global Sales Operations function recognized as a competitive advantage Company Description Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.