Role Description Are you a people-focused professional ready to step into a leadership role that offers flexibility, growth, and meaningful impact? AO is seeking motivated, service-driven individuals to join our Customer Service Leadership Team. This opportunity allows you to work from home, lead with purpose, and advance your career—while maintaining a healthy work-life balance. What You’ll Do - Lead, mentor, and support a team of customer service professionals - Ensure high-quality client experiences and service standards - Foster a positive, collaborative team environment - Provide guidance, coaching, and performance support - Continue developing through training and leadership programs Qualifications - Commitment to delivering exceptional customer service - Strong communication and interpersonal skills - Ability to lead, motivate, and develop a team - Growth-oriented mindset with a desire to advance - Balance-driven professionals who value both success and well-being Benefits - Work-Life Flexibility: Create a schedule that fits your lifestyle while working fully remotely. - Supportive, People-First Culture: Be part of a team that values your success, well-being, and long-term growth. - Mentorship & Leadership Development: Learn directly from experienced leaders committed to helping you grow into a strong, effective leader. - Incentive Travel: Top performers earn all-expenses-paid trips to exciting destinations. - Health Insurance Reimbursement: Access programs designed to support your well-being. - Leadership Training & Skill Development: Participate in specialized programs that strengthen your leadership and management capabilities. - Union-Supported Stability: Benefit from structure, representation, and long-term career security. Ready to Take the Next Step? If you’re ready to lead, grow, and make a meaningful impact in a flexible remote role, we’d love to connect with you. Apply today and start building your leadership career with AO. Work from home. Lead with purpose. Grow without limits.

• Provide end-to-end support for customers/communities • Handle various types of customer inquiries • Engage and build a consultative relationship with customers • Respond to requests regarding technical questions and problem resolution • Actively put customer needs at the center of interactions • Create personal connection and demonstrate a favorable image of the organization • Communicate in a warm and friendly manner through various platforms: SMS, chat, email, or phone

Role Description We are seeking representatives to develop long-term relationships with clients and meet them where they are most comfortable — from their homes via Zoom virtual calls. Qualifications - Excellent communication skills - Basic computer knowledge - Strong work ethic - Outgoing, fun, energetic personality - Effective time management skills - Leadership and management experience preferred Requirements - Experienced over 20% growth last year, even during the pandemic - Recognized as an essential business - Work Location: US/Canada Benefits - 100% Work from Home - Weekly pay, based on a suggested schedule for success - Bonus structured contracts - Health insurance reimbursement - Life insurance - Flexible schedule - Retirement plan - Renewals for long-term income

Role Description Are you passionate about helping people and providing exceptional customer service? Do you enjoy using technology to connect with clients and create positive experiences? If so, AO is looking for motivated individuals to join our growing team as a Mobile Benefits Customer Service Representative. In this role, you'll assist clients virtually through mobile-friendly technology platforms, helping them understand available benefits, answer questions, and navigate enrollment processes. This opportunity offers the flexibility of working from home while building a rewarding career focused on service, communication, and growth. No prior industry experience is required. We provide comprehensive training, mentorship, and ongoing support to help you succeed. Key Responsibilities - Meet with clients virtually using Zoom, mobile platforms, and online communication tools - Assist clients with benefit information, coverage options, and enrollment questions - Guide clients through applications and required documentation - Provide exceptional customer service and ongoing support - Maintain accurate records and client information - Follow up with clients to ensure satisfaction and understanding - Resolve concerns with professionalism, empathy, and efficiency - Collaborate with team members to provide a seamless client experience - Participate in ongoing training and development programs Qualifications - Strong customer service and communication skills - Positive attitude and professional demeanor - Ability to build trust and rapport with clients - Strong organizational and time-management abilities - Comfort using technology and virtual communication platforms - Self-motivation and ability to work independently - Desire to learn and grow professionally Preferred Experience - Customer Service - Call Center Support - Member Services - Retail - Hospitality - Healthcare - Client Relations - Administrative Support Requirements - Must be at least 18 years of age - Must be legally authorized to work in the United States - Computer, laptop, or approved mobile-compatible device - Reliable high-speed internet connection - Webcam and microphone capability - Quiet, professional workspace Benefits - 100% Remote Work Environment - Weekly Pay & Performance Bonuses - Comprehensive Training & Mentorship - Career Advancement Opportunities - Medical Reimbursement Program - Incentive Travel & Recognition - Technology-Driven Environment Why Join AO? - Fully Remote Opportunity - Flexible Schedule - Weekly Pay - Ongoing Training & Mentorship - Leadership Development Opportunities - Career Advancement Potential - Supportive Team Culture - Opportunity to Help Families Every Day Apply Today If you're looking for a flexible remote career where your communication skills and passion for helping others can make a meaningful impact, we'd love to hear from you. Apply today and start building a future filled with growth, flexibility, and opportunity. Connect. Support. Grow. Succeed with AO. 🚀