Cart.com

• Write and edit high-quality marketing and campaign copy across channels including web, email, paid media, social, and landing pages. • Be the content expert for your assigned brands, knowing how to balance brand voice with platform nuance. • Support development of product messaging and positioning by translating complex concepts into clear, customer-facing language. • Be the lead creative on assigned brands, identifying content optimization opportunities & presenting creative to clients. • Work with designers to create compelling, on-brand content that resonates with our clients’ target audiences. • Partner with Product Marketing, Demand Gen, and Creative teams to ensure consistency in messaging across campaigns and channels. • Contribute to content strategy and campaign concepts, helping bring ideas to life through strong storytelling. • Write and refine SEO-conscious content to support organic traffic and discoverability. • Edit and proofread content to ensure accuracy, clarity, and adherence to brand standards. • Adapt messaging for different audiences, formats, and stages of the funnel. • Deliver with speed through AI augmentation. • Incorporate feedback from stakeholders and iterate quickly while maintaining content quality. • Understand that the creative journey doesn’t end when content is published; analyze performance metrics and proactively identify opportunities for continual optimization and improvement. • Stay current on industry trends, tone shifts, and best practices in marketing copy and storytelling. • Collaborate with brand and media teams to deliver an integrated approach to client success.

• Manage the AP Function • Lead and Mentor the AP Team • Ensure Compliance • Process Improvement • Vendor Relations • Month-End Close • Data Analysis and Reporting • System Management • Audit Preparation • Training and Documentation • Cross-Functional Collaboration

Role Description As the Accounts Payable Manager at Cart.com, you will play a critical role in ensuring the accuracy and efficiency of our payment processes. You will lead a dynamic team responsible for managing all aspects of the accounts payable function, including: - Processing invoices - Ensuring timely payments - Maintaining strong relationships with vendors Your ability to drive process improvements, ensure compliance, and provide strategic insights will be essential to the financial health and operational success of the company. In this role, you will have the opportunity to shape and optimize our AP processes, working closely with cross-functional teams to support our fast-growing business. You will be a key player in our finance department, overseeing AP month-end close activities and preparing for internal and external audits. Your leadership will be instrumental in building a high-performing AP team that thrives on accuracy, efficiency, and continuous improvement. If you are a detail-oriented, strategic thinker with a passion for process optimization and team leadership, this is an exciting opportunity to make a significant impact at a rapidly growing e-commerce company. Qualifications - 6+ Years of Accounts Payable Experience - Supervisory Experience - Experience in High-Growth Environments - Strong Knowledge of AP Systems - Advanced Excel Skills - Process Improvement Mindset - Knowledge of Tax Compliance - Experience with Automation Tools - Project Management Experience Requirements - Detail-Oriented and Accurate - Strong Leader - Process-Oriented - Proactive Problem Solver - Excellent Communicator - Analytical and Strategic - Highly Organized - Tech-Savvy - Integrity and Confidentiality Benefits - Competitive salary - Health, dental, and vision insurance - 401(k) plan with company match - Generous paid time off - Professional development opportunities

• Support paid media and advertising campaign strategy, setup, ongoing optimization, and reporting • Research and analyze our clients’ business, competitors, and target audiences in order to recommend channel, budget, and targeting strategies • Setup and monitor multiple campaigns across Amazon (Amazon Advertising Console and Amazon DSP) and other channels (e.g. programmatic, paid social, paid search) • Effectively manage advertising campaigns through available ad tech tools to drive efficiency and enable focus on delivering on the strategy • Synthesize performance data and present concise, actionable insights to our clients on a regular basis • Proactively identify business opportunities for our clients (e.g., new targeting opportunities, new ad formats, novel ways of leap-frogging competitors, etc.) • Deliver flawless execution of media strategy, optimizations, and testing plans • Partner with Brand Management Lead to maintain an integrated approach to strategy, creative, and advertising, and enroll cross-discipline team members where relevant • Execute on client deliverables, and provide clear direction & vision on priorities to help achieve client goals • Proactively assist with thought leadership and POVs for clients on industry trends

• Develop and execute a strategic account plan for each assigned client, focusing on business outcomes and measurable results • Utilize metrics, KPIs, and data analysis to monitor customer satisfaction, retention, and contract compliance • Collaborate closely with product support, operations, and implementation teams to resolve issues • Set and manage clear, measurable expectations for both clients and internal teams • Deliver daily/weekly/monthly required reports to the clients as outlined in their contractual statements of work • Support the client in managing their sku/product catalog, as well as inbound and outbound deliveries • Proactively monitor contract adherence to maintain compliance and client satisfaction • Manage the implementation of new programs and services in a timely and cost-effective manner

Role Description We are hiring an Associate Media Manager to join our unique cross-functional Media and Advertising team. This team delivers strategic and creative media and advertising solutions for our clients. In this role you will have the opportunity to work with clients from small startups to established, world-famous brands and see the impact you have on their business every day. If you enjoy diving deep to understand performance, while also helping to craft big picture strategy, and value the impact that great creative can have on brand growth, there’s a spot for you on this highly visible, rapidly growing team. You will also interface cross-functionally with internal teams as well as external clients and must be fantastic at developing and managing relationships. As an Associate Media Manager you are an analytical and strategic thinker, demonstrating the ability to learn and iterate quickly to focus on the best outcomes. You succeed by accelerating sales growth through data-driven optimizations to our client’s brand media strategy. What You’ll Do: - Support paid media and advertising campaign strategy, setup, ongoing optimization, and reporting - Research and analyze our clients’ business, competitors, and target audiences in order to recommend channel, budget, and targeting strategies - Setup and monitor multiple campaigns across Amazon (Amazon Advertising Console and Amazon DSP) and other channels (e.g. programmatic, paid social, paid search) - Effectively manage advertising campaigns through available ad tech tools to drive efficiency and enable focus on delivering on the strategy - Synthesize performance data and present concise, actionable insights to our clients on a regular basis - Proactively identify business opportunities for our clients (e.g., new targeting opportunities, new ad formats, novel ways of leap-frogging competitors, etc.) - Deliver flawless execution of media strategy, optimizations, and testing plans - Partner with Brand Management Lead to maintain an integrated approach to strategy, creative, and advertising, and enroll cross-discipline team members where relevant - Execute on client deliverables, and provide clear direction & vision on priorities to help achieve client goals - Proactively assist with thought leadership and POVs for clients on industry trends Qualifications - Very comfortable working in Excel, PowerPoint, Google Docs/Drive - A Strategic thinker, analytical, ability to learn quickly - Strong sense of ownership, drives for results and thrives in a high-performance culture - Follow trends within advertising and media Requirements - 2+ years of hands-on experience with direct ownership of planning, executing, and optimizing media and advertising campaigns across various channels, including Amazon Advertising Console, Amazon DSP, programmatic, paid social, paid search, keyword research, content optimization, bid/budget management, and reporting. - Proven experience aggregating and analyzing data from multiple sources and reporting on performance. - Proven experience recommending campaign budgets based on historical data and best practices - Professional experience working directly with clients to address challenges/opportunities, and communicating complex technical topics to a wide range of audiences. Nice to Haves - Experience with Helium 10, Jungle Scout, Similar Web, Skai, Perpetua, Pacvue, or other relevant tools - Understanding of Amazon business factors (e.g., inventory, buy box ownership, etc.) - Experience working across the Ecommerce and paid media landscape (e.g., Shopify, Google Ads, social advertising, etc.) - Previous agency experience

Role Description Cart.com is hiring a Client Success Manager (CSM). Our dedicated team of client success managers bridge the gap between our clients and our operations, tech, and sales teams to deliver a seamless experience. The right CSM not only advocates for our clients but also helps them maximize their partnership with Cart.com, ensuring mutual success and satisfaction. The ideal candidate excels in listening, communicating, and troubleshooting while prioritizing tasks efficiently in a fast-paced, dynamic environment. They’re adept at building strong relationships, using data to drive decisions, and staying organized amidst evolving priorities. If the thought of handling customer feedback or navigating change overwhelms you, this role will not be the right fit. What You’ll Do - Develop and execute a strategic account plan for each assigned client, focusing on business outcomes and measurable results. - Utilize metrics, KPIs, and data analysis to monitor customer satisfaction, retention, and contract compliance. - Collaborate closely with product support, operations, and implementation teams to resolve issues and ensure smooth onboarding and integration processes. - Set and manage clear, measurable expectations for both clients and internal teams. - Deliver daily/weekly/monthly required reports to the clients as outlined in their contractual statements of work. - Support the client in managing their sku/product catalog, as well as inbound and outbound deliveries. - Proactively monitor contract adherence to maintain compliance and client satisfaction. - Manage the implementation of new programs and services in a timely and cost-effective manner. Who You Are - You have a basic to intermediate understanding of eCommerce and fulfillment environments and are eager to expand your expertise. - You excel at relationship management, with strong empathy for customer challenges and a focus on creating positive experiences. - You’re an Active Listener, capable of accurately interpreting and responding to client needs and concerns. - You bring a high level of technical proficiency, easily explaining complex processes or products to non-technical stakeholders. - You’re a resourceful problem solver, leveraging analytical thinking to develop innovative, client-focused solutions. - You possess strong project management skills and have a proven ability to juggle multiple priorities. - You drive decisions through data analysis, ensuring an evidence-based approach to problem-solving and client success. - You pride yourself on being detail-oriented with a strong sense of urgency, and thrive in environments that require quick responses. What You’ve Done - 3+ years of experience in Customer Success, Account Management, or a related field, with a proven track record of managing accounts and driving customer satisfaction. - 2+ years of experience in Operations roles or supporting Operations within 3PL, Distribution and/or fulfillment industries. - You’ve developed and executed strategic account plans, resulting in measurable business outcomes. - Demonstrated ability to manage confidential information with discretion and professionalism. - You have successfully worked across multiple teams (e.g., product, operations, sales) to guide the client journey. - You have experience in eCommerce, logistics, or fulfillment. - You are willing to travel up to 25% as needed. Nice to Haves - Experience working with Order Management Systems (OMS) and Warehouse Management Systems (WMS). - Experience in project management, having led or contributed to large client projects. - Prior experience in business development, expanding client accounts and fostering long-term partnerships. Requirements Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Company Description Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Execute and iterate on the Payroll Operations roadmap that will result in automation, standardization, and centralization of HR processes and systems. • Perform the collection, calculation, and entering of payroll data. • Address employee questions/concerns relative to pay and time and attendance. • Update payroll records and prepare payroll reports. • Contribute to the development and documentation of repeatable and scalable payroll processes and employee-facing guidelines and procedures. • Work with Accounting to maintain accurate job costing and G/L records. • Produce and analyze employee data reports. • Manage administration of payroll tax accounts, filings, and new account openings. • Balance taxes from Workday to ADP. • Balance and file quarterly taxes. • Validate and reconcile tax rates. • Produce and analyze company tax reports. • Maintain the integrity and confidentiality of human resource records, forms, files, and policies. • Assist employees with general People Payroll questions and ensure exceptional customer service. • Support employee onboarding and offboarding processes and support coordination.

• Own day-to-day administration and ongoing optimization of Workday (HCM, Benefits, US Payroll, and more) • Configure and maintain workflows, security roles, organizational structures, and business processes – such as employee reviews, goal setting, etc. • Partner with People Ops, Payroll, Finance, Legal and IT to support system needs and cross-functional processes • Build and maintain reports and dashboards to support People insights and operational needs • Ensure data integrity and governance, including audits, validations, and cleanup initiatives • Troubleshoot system issues and manage enhancements, releases, and updates • Document system processes, standards, and configurations • Identify and implement automation and process improvements to reduce manual work • Support integrations with external systems (payroll, benefits, etc.) • Partner on audit readiness and compliance requirements related to HR systems

Role Description We are hiring a Brand Manager - Marketplace to join the Marketplace Services Brand Management team. This team owns the strategy for our clients to capture, grow and expand their Amazon revenue and brand awareness. The team is highly analytical, thoughtful, and proactive. Clients come to us because of our strategic, high-touch service, and this team is at the center of our client satisfaction, retention, and expansion. - Provide direct executional support to Brand Managers/Directors and their brands. You may support one or more brand portfolios. - Under the guidance of a Brand Manager/Director, prepare effectively for client meetings with regards to data analytics, reporting, attendees required, goals/outcomes definition, etc. and build into a high-quality visual format. - Attend all client meetings and provide proactive communication to client on all action items and statuses. - Support executional priorities by submitting internal tickets to cross-functional teams, such as Operations and Content, for action required. Track the flow and completion of them and ensure they are being completed timely. - Track and report on overall contracted deliverables to support strong account health and client satisfaction and retention. - Work cross-functionally with Media and Operations to achieve client goals efficiently. - Learn hands-on Ecommerce skills that cover media, SEO, supply chain, content, merchandising, and other facets of a business. - Develop and maintain knowledge of Amazon strategy and retail developments. - Develop an understanding of brand strategy and how to lead accounts in order to promote to higher levels of Brand Management. Qualifications - Excellent problem-solving skills and attention to detail. - Forward-thinking, proactive, and curious. - Excellent written and verbal communication skills. - High level relationship building skills based around trust and accountability. - Ability to manage multiple priorities in a fast-paced, high-growth environment and adapt and pivot quickly when change occurs. - Strong sense of ownership, drives for results and thrives in a high-performance culture. Requirements - 5+ years of professional experience. - Hands-on experience with TikTok Shop. - Marketplace experience: Amazon, TikTok Shop, Walmart, etc. - Proven experience managing multiple projects simultaneously while prioritizing tasks and deadlines. - Experience that has yielded a solid understanding of eCommerce principles including media, SEO, supply chain, content, and merchandising. - Proven experience analyzing data, preparing reports, and tracking deliverables utilizing Excel. Nice to Haves - Previous Amazon or eCommerce experience. - Bachelor’s Degree; preferably in Business or similar program. - Digital marketing/media experience (internship or FT position).