Cars Commerce

Role Description We are looking for a Paid Media Strategist to be the owner of our paid media campaigns, driving awareness and demand for our B2B solutions. You will own media, primarily across Google, Bing, Meta, and LinkedIn. This is a hands-in-tool, end-to-end role — you will build, manage, optimize, and report on all paid campaigns (no agency partnerships). You will own the budget allocation, the channel mix, and the results. The role will work closely with our Manager of Integrated Campaigns, Director of Marketing Programs & Ops, B2B Product Marketing Teams, and in-house creative teams to bring campaigns to life. Over time, as our core channels mature, you will have room and support to identify and test new channels and approaches to reach our B2B audiences. This role reports to the Director, B2B Marketing Programs and Operations. - End-to-end management of paid digital campaigns across Google, Bing, Meta, and LinkedIn — from strategy and in-platform build through optimization and reporting - Budget allocation and channel mix recommendations tied to campaign goals and MQL targets - Performance tracking and regular reporting on KPIs, with clear recommendations for improvement - Campaign tracking, tagging, and troubleshooting in-platform and in partnership with marketing ops and marketing analytics teams - Creative brief development and asset guidance in partnership with our in-house creative team - Identification and testing of new channels and tactics as core programs mature — you will have the opportunity to build beyond the current channel mix - Collaboration on strategy, execution, and budget for other channels, such as direct mail, influencer partnerships, and trade publications - Cross-training and collaboration with other integrated team member, Sr Associate of Integrated Campaigns - Organic & Boosted Social Qualifications - 5+ years managing paid media campaigns hands-in-tool across Paid Search, Paid Social, and Paid Display (Google, Bing, Meta and LinkedIn preferred) - Demonstrated track record of driving measurable B2B outcomes — MQLs, pipeline contribution, or site traffic — not just impressions and clicks - Experience owning budget allocation and making channel mix decisions independently, without agency support - Strong command of campaign tracking, attribution, and tagging — comfortable troubleshooting in-platform - Ability to translate performance data into clear, actionable recommendations for stakeholders Requirements - Experience in a marketplace, platform, or multi-product B2B environment - Familiarity with ABM tactics, intent-based targeting, or account-level media strategies - Comfortable working in a lean team Benefits - Medical, Dental & Vision Healthcare Plans - New Hire Stipend for Home Office Set-Up - Generous PTO - Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day

Title: Principal Software Engineer Location: Remote - United States Job Description: time type Full time job requisition id JR11133 Be essential at Cars Commerce At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, our reputation-based digital wholesale auction marketplace, Dealerclub, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry. No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it’s built into the very fabric of our shared values. We like to say we Rise Together – putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challengeand Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it’s hard. It’s our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable. But don’t take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more. ABOUT THE ROLE [May require onsite interviews] Join us in shaping the future of Automotive Commerce. We are undergoing a transformational and exciting shift to deliver a single platform that simplifies everything about buying and selling cars. We are unifying an ecosystem of automotive brands into a single, high-throughput, service-oriented platform. As a Principal Software Engineer, you will be the technical north star for the Platform Core Services team. This team owns the high-concurrency engines—Identity, Inventory, and Leads—that power a multi-billion dollar marketplace. We’re looking for a technical architect and "lead-from-the-front" builder to drive this transformation. This is a role for an engineer who wants end-to-end sovereignty over both backend systems and the product surfaces that transform data into actionable insights—from complex RBAC systems to sophisticated self-service UIs. We are an AI-first organization. We leverage Claude Code to bypass the "boilerplate tax," allowing our engineers to spend the majority of their time on high-order systems design rather than routine implementation. This is a rare opportunity: the scale of an industry leader with the velocity and intellectual freedom of a high-growth startup. ABOUT YOU As a Principal Software Engineer, you are a highly skilled, hands-on technical leader who can shape high-level technology strategy one hour and roll up your sleeves to solve a complex concurrency bug the next. You believe that the best code is written by humans empowered by world-class AI, and you thrive on solving the most challenging problems at the heart of a massive platform. You are a lifelong student of systems who uses data—not dogma—to improve, influence, and lead impactful change at scale. WHY YOU’LL BE EXCITED ABOUT THIS ROLE This opportunity enables you to... - Architectural Stewardship: Define the evolution of our services to support sub-second latency and massive concurrency. You will bridge the gap between heavy-lift backend systems and modern, intuitive UI products. - AI Orchestration: Redefine the SDLC by integrating LLM-based orchestration into the development workflow, significantly increasing the organization’s velocity. - Influence via Data: Lead the RFC process by driving consensus across engineering and product boundaries. You don't rely on "title power"—you use data, benchmarks, and clear trade-off analysis to align stakeholders. - Operational Excellence at Scale: Own the "Four Nines" (99.99%) for services handling tens of thousands of requests per second. You will treat observability and developer experience as first-class products. - Force Multiplier: Act as a sponsor for Staff and Senior engineers. You are responsible for raising the technical "ceiling" of the entire engineering organization. WE’RE EXCITED ABOUT YOU BECAUSE… - Education: Bachelor’s degree or higher in Computer Science or equivalent industry experience. - Track Record: 12+ years of software engineering excellence, including significant time at the Staff or Principal level - Backend Mastery: Deep expertise in designing high-concurrency distributed systems. You are comfortable navigating complex data-consistency models, event-driven architectures (Kafka/MSK), and optimizing for sub-second latency. - Frontend as a System: You don’t just "build UIs"; you architect extensible frontend platforms. This means designing robust State Management strategies, implementing complex RBAC across the stack, and ensuring UI performance through efficient data-fetching patterns. - Pragmatic Polyglot: You are an expert in TypeScript/Node.js, but you are language-agnostic. You choose the tool that fits the problem, not the one that fits your comfort zone. - AI-Native: You believe AI is the biggest shift in engineering since the Cloud. You have an established workflow for leveraging LLMs to accelerate personal and team-wide output. - Strategic Advisory & Influence: You bridge the gap between technical possibility and business reality. You have a proven ability to drive consensus in complex environments by using data—not just opinion—to influence stakeholders and align engineering roadmaps with C-suite objectives. - Architectural R&D: You don’t just maintain a stack; you evolve it. You have a track record of evaluating emerging technologies (e.g., NewSQL, Edge Computing, or Agentic AI) and running proof-of-concepts that modernize the tech stack without disrupting production stability. BONUS : In the spirit of pay transparency, we are excited to share the base salary range for this position. In addition to base salary, some roles are eligible for our bonus and/or equity programs, depending on level and role. Regular full-time positions are eligible for our comprehensive benefits package. If you are hired at Cars Commerce, your final base salary compensation will be determined based on factors such as skills and/or experience. If the salary range is close to what you're seeking, then we encourage you to apply and learn more about the total compensation package for this position. Salary Range $175,800.00-219,750.00 Our Comprehensive Benefits Package includes: - Medical, Dental & Vision Healthcare Plans - New Hire Stipend for Home Office Set-Up - Generous PTO - Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day

Role Description As the Director of Enterprise Monetization, you will lead the development and execution of strategies that drive growth, customer value, and competitive differentiation for the Cars.com marketplace and the full product suite around it (websites, appraisal, media, etc.). You will own the end-to-end pricing architecture and packaging design for our suite of dealer and consumer products, collaborating closely with product, sales, finance, marketing, and executive leadership. This role requires a strategic thinker with deep expertise in B2B and B2C pricing models, outstanding analytical capabilities, and strong business acumen. Key Responsibilities: - Strategy & Vision: - Architect and own the enterprise-wide monetization strategy for Cars Commerce, defining the pricing philosophy, revenue model evolution, and long-term value capture framework across the full product portfolio — marketplace, dealer websites, appraisal, media, and emerging products. - Develop and execute the roadmap for migrating our existing customer base to higher-value packages and bundles. - Build a team fit to realize the vision over the next 3-5 years — establishing the infrastructure and talent depth to support a $1B+ revenue trajectory. - Identify growth opportunities through innovative monetization models including tiered offerings, usage-based pricing, performance-based models, and bundling. - Analyze market trends, competitor strategies, customer feedback, and internal data to shape long-term pricing evolution. - Execution & Optimization: - Lead the end-to-end design and market introduction of pricing and packaging initiatives across new and existing products, partnering with Product, Sales, and Marketing to ensure commercial readiness, sales enablement, and measurable revenue impact at launch. - Build dynamic pricing frameworks and partner on experimentation programs (e.g., A/B testing) to evaluate and optimize pricing performance. - Establish scalable pricing operations, governance, tools, and approval processes. - Automate deal desk with guardrails around discounting, bundling, exceptions, etc. - Analytics & Insights: - Drive rigorous pricing analytics including elasticity modeling, revenue forecasting, and customer segmentation. - Monitor and report on pricing performance metrics, customer uptake, and competitive positioning. - Lead pricing impact analysis for new product launches, pricing changes, and promotional strategies. - Establish the data foundation for the monetization function — partnering with Data Engineering and Enterprise Analytics to ensure clean, scalable data pipelines that power real-time pricing dashboards, sales reporting, and long-range revenue planning. - Collaboration & Leadership: - Act as a cross-functional force multiplier — embedding monetization thinking into product roadmap decisions, sales compensation design, marketing positioning, and customer success strategy to ensure revenue growth is a shared organizational capability, not a siloed function. - Lead a cross-functional team of pricing professionals, analysts, and strategists. - Work closely with finance to ensure pricing strategies align with margin targets and financial objectives. Qualifications - 15+ years of experience in pricing, packaging, or monetization strategy, ideally within marketplaces, SaaS, automotive, or digital platforms. - 8+ years of senior leadership experience managing pricing teams and cross-functional initiatives. - Strong understanding of B2B and B2C pricing models, including value-based, subscription, and performance-based pricing. - Demonstrated success in launching and scaling pricing programs with measurable business impact. - Expertise in SQL, Tableau, or advanced modeling tools. - Proven ability to collaborate and influence across sales, product, finance, and marketing teams. - MBA or advanced degree in business, economics, or a related field preferred. Requirements - Strong analytical capabilities and business acumen. - Ability to lead and build cross-functional teams. - Experience in developing and executing monetization strategies. Benefits - Medical, Dental & Vision Healthcare Plans. - New Hire Stipend for Home Office Set-Up. - Generous PTO. - Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day. Company Description At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience.

Role Description Join us in shaping the future of Automotive Commerce with our Enterprise Analytics Team. Our Analytics Team is on a mission to accelerate innovation by building and evolving websites analytics infrastructure, digital measurement capabilities, and data strategies that empower our teams and customers to make smarter, faster, and more confident decisions. Our Analytics function is the intelligence layer that powers our entire organization. We own the critical data collection systems, web analytics implementations, and measurement frameworks that fuel insights across multiple Cars Commerce platforms. This work enables our product and business teams with innovative data solutions and self-service capabilities to track, analyze, and act on what matters most. This is an incredible opportunity to make a direct impact. You'll collaborate closely with cross-functional leaders to translate bold data goals into reliable, scalable analytics solutions. You will drive best-in-class practices around data collection, observability, tracking integrity, and reporting on thousands of websites' analytics work. As you grow in the role, you'll have the chance to deepen your technical expertise, own larger analytics initiatives, and contribute significantly to our overall data and analytics strategy. Join us and build the core website's analytics capabilities that are redefining how our internal teams and customers measure, learn, and innovate at scale! Qualifications - Bachelor’s degree in Computer Science, Data Analytics, Engineering, or a related quantitative field (Master's preferred or equivalent extensive experience). - 8+ years of progressive experience in digital analytics, technical analysis, or data tracking implementation, with a significant focus on strategic and leadership roles. - Demonstrated expertise in enterprise-level analytics platforms such as Google Analytics (GA4), Amplitude, Adobe Analytics, and similar. - Exceptional proficiency in Google Tag Manager (GTM) or comparable tag management systems, advanced JavaScript, data layer architectures, and complex event-driven data collection. - Profound understanding of web technologies including HTML, CSS, advanced JavaScript concepts, DOM manipulation, and sophisticated browser/network debugging techniques. - Strong understanding of data lake architecture and ingestion pipelines, and love collaborating with data engineers to ensure data is architected in a way that's scalable and built to deliver real business impact. - Superior problem-solving and analytical skills, with a proven ability to diagnose and resolve highly intricate tracking issues and data discrepancies. - Proven track record of successfully leading multiple complex, cross-functional projects from conception to completion, balancing aggressive technical requirements with critical business needs. - Comprehensive knowledge of global data privacy regulations (GDPR, CCPA, LGPD) and extensive experience in architecting and implementing highly compliant tracking solutions. - Exceptional communication and presentation skills, with the ability to articulate highly complex technical concepts and strategic recommendations clearly and persuasively to diverse audiences, including executive leadership. - Demonstrated experience in formally mentoring, coaching, and leading technical teams, organizing work, and managing resource allocation. Requirements - Lead Strategic Analytics Initiatives: Drive the strategy, architecture, and implementation of high accuracy and direct alignment with enterprise strategic objectives. - Be Expert Consultant & Guide: Act as the primary subject matter expert and internal consultant for all technical analytics matters, providing authoritative guidance on data layer design, tag management strategies, and advanced tracking methodologies. - Monitor trends and improve data collection: Continuously monitor industry trends, emerging technologies, and business conditions to identify opportunities for significant improvements in data collection, processing, and utilization. Recommend and implement cutting-edge solutions that provide a competitive advantage. - Team Leadership & Mentorship: Without the people management responsibilities, organize work priorities for functional teams, delegate tasks effectively, and track progress to ensure successful project delivery. Mentor and educate technical analysts, fostering a culture of continuous learning and technical excellence. - Advanced Architecture & Design: Architect and design enterprise-level analytics solutions, including sophisticated server-side tracking, advanced cross-platform integrations, and machine learning-driven data enhancements. - Optimize Data Ecosystem: Oversee comprehensive audits of the entire analytics ecosystem, proactively identifying systemic gaps, inconsistencies, and opportunities for significant optimization across all data sources. - Innovation & Automation: Champion the evaluation and adoption of new technologies, automation tools, and scripting solutions to revolutionize tracking validation, data quality, and reporting processes. - Cross-functional Strategic Partnership: Forge deep strategic partnerships with engineering, product, marketing, and executive leadership to define ambitious tracking requirements, troubleshoot complex interdependencies, and ensure seamless integration of analytics across all business functions. - Thought Leadership & Knowledge Sharing: Serve as a recognized thought leader in digital analytics, actively contributing to industry discussions, presenting findings, and widely sharing expertise through documentation, training, and internal forums. - Technology Stack & Vendor Strategy: Contribute to or provide input on technology stack decisions and vendor evaluations for analytics tools and infrastructure. Benefits - Medical, Dental & Vision Healthcare Plans - New Hire Stipend for Home Office Set-Up - Generous PTO - Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day

• Develop and execute comprehensive sales strategies to meet or exceed sales targets and revenue goals • Master and train dealers and the sales team on the digital car dealership ecosystem • Conduct thorough market OEM Benchmark and analysis to identify trends, opportunities, and challenges • Build and maintain strong, long-lasting customer relationships • Lead, motivate, and support a high-performing sales team • Work closely with the delivery product development teams to ensure alignment on company goals • Oversee the sales process from lead generation to closure • Provide regular sales reports to the executive team • Stay alert of the latest automotive technologies

• Responsible for developing monthly digital marketing campaigns for a named portfolio of clients • Work directly with clients and internal stakeholders to understand client objectives and design solutions that meet their needs • Meet regularly with clients and colleagues to make sure our marketing efforts are connected and coordinated • Leverage a broad range of digital marketing assets and tools to optimize our clients’ investments • Create monthly and quarterly campaign briefs for internal teams to follow • Track client and OEM assets, ensure that all compliance standards and service level agreements are met • Ensure that requests are clearly communicated and that every piece we produce meets and exceeds client expectations for quality and effectiveness • Adhere to all service level agreements for timely delivery of assets

• Provide expert guidance on digital media strategies, recommending tailored solutions to help clients achieve their marketing and business objectives through data-driven insights and best practices • Meeting preparation & presentation • Develop, present & discuss client strategy for Websites, Digital Advertising, Conversations Chat Platform, Online Shopper Digital Retailing, and more • Create and execute unique marketing ideas/strategy for our dealer partners • Staying on top of industry trends • Educate clients on all Cars Commerce capabilities including website solutions, acquisition, marketplace, and media. • Work seamlessly with a wide range of different departments including but not limited to General Support, Inventory Support, Digital Advertising, SEO, Compliance, Marketing Design, Sales, and Analytics • Responsible for maintaining and retaining a Dealer Inspire book of business • Opportunity to build your book of business by generating sales referrals

Role Description We are seeking an outstanding, talented individual who aspires to apply their intellect, talent, drive, and creativity to be a member of our Billing team. If you thrive in a changing environment and one that values process improvement, scalability, and input then we have a match! - Execute the billing processes for all billable transactions from start to finish - Ensure the accuracy and completeness of all billing transactions - Monitor and complete changes/updates to all clients’ orders and accounts - Proactively collaborate with internal and external teams to identify business issues and quickly develop a resolution - Prepare ad hoc reporting for clients, management, and auditors - Data analysis and reconciliations - Revenue and month end SOX reporting - Perform other duties as assigned by management - Ability to work extra hours, specifically during the billing close cycle and for any ad hoc projects. Flexibility in working hours is a must. - Analyze process and business workflows and develop solutions to prevent delays, backlogs, inefficiencies and minimize internal control issues. Be an active participant in developing solutions for complex problems. Demonstrate ability to identify risks. Qualifications - Bachelor’s degree or equivalent experience Requirements - Detail-oriented and able to multi-task in a deadline-oriented environment - Ability to see trends, identify inefficiencies, and make recommendations for improvements via business process or technology enhancements - Ability to work independently to resolve problems successfully with clients and internal teams - Analytical and critical thinking skills - Ability to develop an expertise in the business we support - Excellent communication skills both verbal and written - Ability to navigate through ambiguity - Excellent time management skills with the ability to handle multiple projects simultaneously and complete them timely - Intermediate Excel skills (Pivot Tables, VLOOKUP) Benefits - 18 days of paid time off, plus select paid holidays - Paid Volunteer Day - Robust Health Insurance Options: BCBS, Delta Dental, EyeMed - 401k plan with company match - Subsidized internet access for your home - Peer-to-Peer Bonus program - Subsidized gym membership - Parental Leave - Life & Disability Insurance - Tuition Reimbursement *Not a complete, detailed list. Benefits have terms and requirements before employees are eligible. Company Description At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. - No.1 most recognized marketplace: Cars.com - Industry-leading digital experience: Dealer Inspire - Trade and appraisal technology: AccuTrade - Reputation-based digital wholesale auction marketplace: Dealerclub - New Cars Commerce Media Network No one ever travels alone here: at its core, Cars Commerce is collaboration. We like to say we Rise Together – putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challenge and Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it’s hard. It’s our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.

Role Description The Manager, Financial Audit and Accounting Operations role is part of the Controllership Team. This role will work with our third-party internal audit team to perform testing of financial, operational and IT controls of various departments to ensure compliance with prescribed procedures and policies, and will be foundational in the continued development of the internal audit function. This role will also oversee and actively participate in a variety of projects related to the organization’s revenue and financial operations. This unique role combines the financial oversight duties of an accounting professional with the financial analysis responsibilities of a Finance position. The position reports to the Senior Director of Revenue Accounting and Operations and provides valuable hands-on experience for professionals who seek to expand their experience and skill set to advance their career/seek upward mobility within a finance organization. Responsibilities - Manage the day-to-day operations of the Financial Audit team. - Prepare and lead updates for the Audit Steering Committee. - Lead control interviews/walkthroughs, prepare and update narratives, process flows, and other related documentation identifying controls. - Improve or create audit programs and test plans and perform Sarbanes-Oxley (“SOX”) and risk-based audits of financial, operational and IT controls and processes. - Work with process and control owners to remediate identified control gaps, as needed, and improve internal controls and operational processes. - Be the point person in the organization for internal controls which involves working directly with senior level employees at both the third-party internal audit team and external auditors to ensure effective and efficient audit procedures. - Perform other duties and projects, as assigned, to assist the Finance organization, such as develop and deliver timely and insightful financial reporting to the Company’s business leaders. - Participate as a key stakeholder in system migrations, integrations of acquired businesses and major business initiatives. - Partner with Sales, Sales Operations, and Marketing to ensure the successful go-to-market rollout of new products and initiatives. - Represent the Finance organization in support of company-wide initiatives. - Develop cross-functional relationships throughout the organization to understand current trends of the business. - Establish and maintain strong relationships with peers, stakeholders, leaders, and team members to continually develop and enhance the capabilities of the high-performing and dynamic environment. - Execute strategies to reduce functional and operational complexity through streamlined processes, optimized use of technology, and efficient use of resources to deliver cost effective, high quality services to all stakeholders. - Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. - From time to time, may perform other duties as assigned. Qualifications - Strong knowledge of US GAAP accounting. - Subject matter expert level of understanding of Sarbanes Oxley requirements. - Ability to effectively research and compile data from financial reporting systems, databases, spreadsheets, and other data sources. - Ability to manage and balance multiple priorities and urgent requests effectively, with the ability to quickly adapt for changing business needs. - Excellent written/verbal communication and collaboration skills. - Passionate, energetic, approachable with a positive, low-ego, can-do demeanor. - Confidence in messaging internal control policy compliance enforcement throughout all levels of the organization. - Experience with team building, mentoring, and developing team members. - Ability to work both independently and collaboratively. - Focus on accuracy and high attention to detail. - Excellent problem solving and decision-making skills. - Excellent, clear communication skills, written and oral. - Advanced skills in Excel and PowerPoint (or Google slides). Requirements - Bachelor’s degree in Accounting. - 6-10+ years of recent internal audit and/or public accounting experience. - Certified Public Accountant (CPA). - Existing managerial experience in an internal audit role is strongly preferred. Benefits - Medical, Dental & Vision Healthcare Plans. - New Hire Stipend for Home Office Set-Up. - Generous PTO. - Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day.

• Serve as the primary business point of contact for OEM clients, managing the work request pipeline, facilitating meetings, and resolving issues while identifying new opportunities. • Lead an OEM Program(s) to successfully manage business objectives, client relationships and work pipelines necessary to maintain and grow these OEM program affiliations. • Work in direct relationships with OEM clients to lead and manage the work request pipeline, facilitate business meetings, identify and consult to new opportunities, and troubleshoot/resolve issues. • Coordinate and build strong relationships with internal Technology, Product, Operations, Marketing, and Sales departments for ensuring the successful implementation and high-quality delivery of all program strategy, growth, and technical opportunities and deliverables. • Oversee project activities across multiple projects for the Program, provide direction to team members and clients, helping resolve priority conflicts, and maintaining a rollup view and client roadmap of the overall work pipeline related to managing the program. • Operate in close partnership with leaders across Technology, Product, Operations, Marketing, and Sales departments to continuously communicate Program information and documentation, including strategic priorities, opportunities and timelines, in order to help identify needed resource allocation, and to provide analysis of program successes against business objectives.