• Assess and evaluate high acuity member's needs and requirements • Create individualized care plans • Attend interdisciplinary care team meetings • Manage a member's physical, environmental, and psycho-social health issues • Identify and resolve barriers that hinder effective care • Collaborate with internal and external providers or departments

• Work as an Oklahoma-based, primarily telephonic care manager. • Assess and evaluate enrollees' needs and requirements to achieve or maintain optimal wellness. • Guide enrollees/families towards and facilitate interaction with appropriate resources for their care and wellbeing. • Collaborate with the interdisciplinary care management team including community health workers and housing support specialists. • Employ a variety of strategies, approaches, and techniques to manage an Enrollee’s behavioral, physical, environmental, and psycho-social health needs. • Create Enrollee care plans and ensure Enrollees are progressing toward desired outcomes by continuously monitoring their assessments and evaluations. • Identify and resolve barriers that hinder effective care.

• assesses and evaluates members' needs in a telephonic environment • achieve and maintain wellness state by guiding members/families toward and facilitating interaction with resources appropriate for care • work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action • report to the Manager, Care Management • support the Transition of Care (TOC) program • assist with HEDIS completion follow up visits

Role Description We're seeking an experienced Project Manager to join a fast-paced, creative agency as a full-time team member. You'll be the organizational backbone of our operation, coordinating complex, multi-phase creative projects from strategy through production. This is an internal-facing role where you'll work closely with our leadership team, creative staff, and external contractors to ensure projects stay on track and deadlines are met. You'll work directly with the founder/creative director and collaborate closely with Lori, who handles external client relations and operational tasks. You'll be part of a small, agile team managing work for 3-4 clients with multiple concurrent projects. This is a full-time, remote role requiring a high level of independence, attention to detail, and strong organizational skills. - Schedule: Monday - Friday 8am-5pm CST - Pay Range: $1600-$2000 monthly + Perks based on experience - Location: Philippines Qualifications - 4+ years of project management experience in a creative agency or fast-paced creative environment - Familiarity with the full lifecycle of creative campaigns (strategy → creative development → production) - Experience coordinating multiple projects and contractors simultaneously - Proficiency with Google Workspace (Sheets, Calendar, Drive) - Strong organizational and communication skills - Ability to work in a scrappy startup environment while maintaining high standards - Experience at an LA/New York-style agency or similar fast-moving creative environment - Comfort with simple project management tools (Google Sheets, Calendar) rather than complex platforms - Understanding of integrated marketing campaigns with multiple deliverable streams - Experience managing producer/contractor relationships Requirements - Excellent verbal and written communication skills - Advanced proficiency in Microsoft Office Suite, Gsuite, Notion, and similar tools - Strong organizational and time-management abilities - Ability to multitask and prioritize tasks effectively - Ability to work independently and collaboratively in a team-oriented environment - Attention to detail and problem-solving skills - High level of professionalism and discretion Duties and Responsibilities - Contract Management and Coordination: Understanding the nuances of managing multiple contracts, including the need for confidentiality and sensitivity regarding information shared between different organizations. - Project Coordination: Manage 4-6 concurrent projects, keeping multiple stakeholders and contractors aligned on timelines and deliverables. - Timeline Management: Own project calendars and timelines using Google Sheets and Google Calendar, tracking complex integrated campaigns with multiple components (video, social, digital, radio, activations, influencer partnerships, etc.). - Stakeholder Communication: Coordinate between internal teams, leadership, and external contractors to ensure clarity on deadlines, dependencies, and project phases. - Process Ownership: Understand project phases from initial client briefing through strategy, creative development, internal reviews, and production. - Deadline Setting: Work with leadership to establish realistic deadlines that account for the creative process and internal workflows. - Documentation & Organization: Maintain organized project tracking systems and ensure all deliverables and communications are easily accessible. - Calendar Management: Organizing and optimizing schedules, including coordinating meetings, managing time effectively, and ensuring that calendar aligns with commitments across various contracts. - Technology Proficiency: Familiarity with various tools and platforms, such as Slack, Google Docs, and AI applications like ChatGPT, to enhance productivity and streamline processes. - Adaptability and Problem-Solving: The ability to adjust to changing circumstances, manage unexpected challenges, and find solutions to logistical issues, particularly in a busy family environment. - Capable of creating high-quality Standard Operating Procedures (SOPs). Technical Requirements - Reliable high-speed internet connection with a minimum speed of 50 Mbps download and 10 Mbps upload. - A modern computer or laptop with a multi-core processor (Intel i5 or higher/equivalent). - Proficiency with remote communication tools such as Zoom, Microsoft Teams, Slack, or Google Meet. - A noise-canceling headset with a microphone for clear communication. - International experience. Benefits - Opportunity to work remotely from anywhere. - Supportive and collaborative team environment. - Learning and development opportunities. - Potential Performance Bonuses. - PTO. - HMO after 3 months.