CareDx

Title: Supervisor, Revenue Cycle Management Location: Remote, US Job Description: CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients. The primary responsibility of the RCM Authorizations Supervisor is to manage a team of specialists who submit and ensure timely, accurate completion of those authorization requests. Denied authorizations may be appealed by the specialists. Supervisors in the Revenue Cycle Management Authorizations team will report to the Manager of their function. Team sizes may vary but are intended to be no greater than 8 full-time employees on a team; teams with more than four employees may have a team lead reporting to the supervisor. This is a full-time position, Monday through Friday, with occasional overtime as needed. Candidates within commuting distance of the Brisbane, California office will need to come to the office on a regular basis; remote candidates will work and collaborate from home. Responsibilities: Leadership & Training - Lead your team by establishing and documenting best practices, setting goals, training and coaching staff, and ensuring best practices are followed. - You will be the primary trainer on your team, with support from a team lead, if your team size allows for a team lead. - Weekly 1:1s with each member of your team are required, as are weekly team meetings. - Encourage teamwork and build camaraderie within your team through effective listening and facilitation. - Model professionalism and build relationships in your internal and external interactions. - Ensure timely, complete work by your team to minimize DSO. Productivity and Quality Work - Manage staff productivity as a leading indicator of goal attainment. - Establish and implement prioritization methods for staff in work queues. - You will be expected to audit your team’s work monthly using a scoring system and provide feedback to them. - Use experience and expertise to improve upon existing processes, technology and system configurations. Authorization Submissions - Prioritize work queues to ensure timely work is balanced among teammates to work the most payable accounts. - Create authorization requests that may include patient medical records to justify medical necessity for CareDx testing. - Work with clinicians to obtain any missing medical records. - Determine the ideal method, documentation and pathway for authorization submission based on the patient’s insurance. - Use payer websites, or portals, laboratory benefit manager (LBM) portals, or fax to submit the authorization requests. - Follow up on authorization submissions to ensure timely completion Authorization Appeals - When authorization requests are denied, submit appeals to challenge payer decisions. - Identify approval and denial trends and share best practices. Escalate denial trends to CareDx Revenue Cycle Management leaders, Market - Access and/or Payer Dispute Resolution. - Propose solutions and collaborate cross-functionally with the Denials Management Steering Committee. - Share opportunities to improve upstream work to prevent denials. - Work with patients when their assistance is needed in the appeal process. - Work professionally with Revenue Cycle teammates to be responsive to requests that require your assistance. Qualifications: - Education: High school diploma or equivalent. - Experience: Minimum of 3 years of experience in a medical billing or authorization role. Prior experience in a supervisory role is preferred. - Understanding of patient protections under HIPAA and proper handling of protected health information (PHI). - Working knowledge of insurance policies, billing procedures, and claim terminology. - Excellent communication and people skills. - Detail-oriented with strong analytical and problem-solving abilities. - Preference will be given to qualified candidates with experience with laboratory billing software, including Telcor, Xifin or Quadax. Additional Details: Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients. Our competitive Total Rewards package for US Employees includes: - Competitive base salary and incentive compensation - Health and welfare benefits, including a gym reimbursement program - 401(k) savings plan match - Employee Stock Purchase Plan - Pre-tax commuter benefits - And more! In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow. With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it’s an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together. #LI-Remote This is the anticipated base salary range for candidates who will work in Brisbane, California. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and length of experience within the job, the type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and restricted stock units. CareDx is a multi-state employer, and this salary range may not reflect positions that work in other states. San Francisco Bay Area Roles $94,000 - $117,500 USD This is the anticipated base salary range in the United States. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and length of experience within the job, the type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and restricted stock units. CareDx is a multi-state employer, and this salary range may not reflect positions that work in other states. Remote: US only roles $84,000 - $105,000 USD

Role Description This internship supports the Enterprise Integration Services (EIS) team by contributing to real-world healthcare integration projects. The intern will assist with gathering and documenting integration requirements, facilitating testing with Software Quality Assurance (SQA) teams, and developing message transformations to support system interoperability. The role provides hands-on exposure to the full integration lifecycle, from intake through testing and deployment. - Assist in gathering and documenting integration requirements from technical and business stakeholders - Support creation and maintenance of interface specifications and data mapping documents - Collaborate with Software Quality Assurance (SQA) teams to plan, facilitate, and track integration testing - Write or update code and configuration to transform inbound and outbound messages - Analyze test results and help triage defects or data issues - Participate in team meetings, stand-ups, and integration design discussions - Prepare project status updates and present final outcomes at the end of the internship - Perform additional tasks as needed to support EIS team objectives Qualifications - Currently pursuing a bachelor's degree in computer science, Information Systems, Health Informatics, Engineering, or a related field - Strong interest in healthcare IT, system integration, or interoperability - Ability to work independently and manage assigned tasks within a project timeline - Strong written and verbal communication skills - Basic proficiency in one or more of the following: SQL, scripting languages, or data analysis tools Requirements - Coursework or exposure to healthcare data standards (HL7, FHIR, APIs) - Experience with integration engines, APIs, or ETL concepts - Familiarity with software testing or quality assurance processes - Prior internship, project, or academic experience involving systems integration or data transformation Benefits - Hands-on experience supporting end-to-end healthcare integration projects - Exposure to real-world interoperability tools, standards, and workflows - Practical experience collaborating with integration engineers and SQA teams - Improved technical documentation and communication skills - Understanding of how the Enterprise Integration Services team enables data exchange across the organization Company Description CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients.

Role Description The Data & AI Summer Intern will gain hands-on experience supporting machine learning, statistical analysis, and data-driven application development. This internship is designed as a learning-focused opportunity where the intern will work alongside data scientists, engineers, and product partners to help build analytics pipelines, translate analytical work into user-facing tools, and explore how AI-assisted development tools are used in real-world environments. The ideal intern should be familiar with how to use agent AI tools and familiar with applying AI-assisted coding and analysis tools (e.g., Codex-style or agent-based coding assistants) to accelerate development, debugging, and model experimentation workflows. Throughout the summer, the intern will contribute to meaningful projects while developing practical skills in Python, data engineering, ML workflows, and visualization. Responsibilities - Support ML model development and statistical analysis projects, including dataset preparation, feature engineering, model training, evaluation, and interpretation. - Assist in refactoring and translating existing R-based analysis workflows into well-structured, tested Python code. - Help build and integrate analysis outputs into interactive applications for visualization and exploration (e.g., Streamlit, Dash). - Contribute to developing modular, reusable components for analytics pipelines (data processing, metrics, reporting, and visualization). - Learn and apply software engineering best practices, including Git-based workflows, code reviews, documentation, and maintainable project structure. - Support automated testing, formatting, and CI/CD workflows under guidance from experienced engineers. - Collaborate with stakeholders to understand requirements and translate analysis/model results into clear visualizations and usable application features. - Assist with debugging and performance improvements across data/ML and application layers. What You’ll Gain - Hands-on experience with real-world data, ML models, and production-grade analytics workflows. - Exposure to modern data and AI engineering tools, practices, and team collaboration. - Mentorship from experienced data scientists and engineers. - The opportunity to contribute to a summer project and showcase your work at the end of the internship. Qualifications - Bachelor’s degree in computer science, Data Science, Statistics, Engineering, or a related field; Master or PhD student (or soon-to-graduate) strongly preferred. - Proficiency in Python for data analysis and software development. Company Description CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients.

Role Description CareDx is seeking a highly motivated Sr. Program Manager to provide leadership and support cross-functional initiatives in new product development, scaleup of existing product lines, and continuous improvements in production and business processes. Reporting to the VP, Head of Project and Portfolio Management, this position will be responsible for providing program management leadership, team capability development, prioritization and ensuring successful project delivery in support of key business goals and objectives. - Direct a team of emerging project managers with a focus on talent development and strategic resource planning - Partner with functional leads and FP&A to forecast talent requirements and optimize resource allocations - Lead enterprise-wide transformations, including large-scale procurement programs and comprehensive process and technology migrations - Serve as a strategic leader, distilling complex program health data into actionable insights and navigating organizational roadblocks to maintain momentum - Engineer and implement a scalable program structure to manage complex project interdependencies in alignment with corporate strategy - Proactively engineer risk mitigation strategies, identifying systemic threats early and implementing contingency plans - Partner with project leads to accelerate delivery and successful completion of key business objectives - Facilitate high-impact project team meetings with defined strategic agendas and post meeting governance - Manage completion of design control documentation, ensuring compliance and technical integrity - Utilize data to track project health against performance baseline and SMART metrics and deliver measurable ROI - Facilitate and lead critical design reviews and phase gate reviews to ensure quality standards and organizational readiness - Modernize project governance by streamlining meeting cadences, agendas, and action-item tracking - Synthesize complex data into crisp, high-level presentations and communications for stakeholders and the executive leadership team - Act as the primary conduit for communication and decision-making across diverse departments - Provide regular updates and ensure alignment on timeline, budget, and scope across the core team, stakeholders, and executive leadership team - Manage internal relationships between cross functional team members and stakeholders, as well as external relationships with third party vendors, collaborators, and partners Qualifications - BA/BS/MS in life sciences or related field with a technical discipline. - 7-10 years of relevant work experience in diagnostics/medical device/biotech. - Software and digital experience a plus. - Strong understanding of design control requirements and product development life cycle. - Experience in regulated environments (e.g., FDA, CLIA, ISO 13485, CE/IVDR); global experience a plus. - Experience producing Gantt charts, creating project dashboards, and utilizing project management tools. - PMP certification a plus, but not required. - Comfortable interacting with leaders at all levels and influencing without authority. - Strong analytical and problem-solving abilities, organizational skills, and attention to details. - Excellent leadership, conflict resolution and oral/written communication skills - Program leadership and/or management experience, within a matrix organization - Ability to adapt and respond quickly to changes in a dynamic, fast-paced environment. - Strategic analysis skill set with ability to translate opportunities into holistic action plans Benefits - Competitive base salary and incentive compensation - Health and welfare benefits, including a gym reimbursement program - 401(k) savings plan match - Employee Stock Purchase Plan - Pre-tax commuter benefits - Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually for organ or bone marrow donation - And more!

Role Description We are seeking a detail-oriented and technically skilled Implementation & Support Systems Engineer (HLA Lab Specialist) to support the deployment, optimization, and maintenance of Laboratory Information Systems (LIS/LIMS), specifically in HLA and clinical laboratory environments. This role combines advanced technical support, data integration, and implementation responsibilities across both internal and external customer platforms. The ideal candidate brings a strong foundation in HLA lab workflows, SQL, HL7 interfaces, and a proactive, customer-focused mindset. Key Responsibilities: - System Implementation & Support: - Implement and configure CareDx and third-party LIS/LIMS platforms (e.g., mTilda, HistoTrac, Soft HLA), ensuring accurate system setup and workflow integration within HLA and transplant labs. - Deploy and maintain HL7 interfaces, including setup, custom filtering, and troubleshooting. - Troubleshoot application and interface issues related to operating systems (Windows 10/11), databases (SQL Server, Oracle), and VPN connectivity. - Assist in the planning and execution of software deployments, updates, and user training during go-live phases and beyond. - Participate in remote support, connectivity configuration (e.g., VPN, RDP), and system performance monitoring. - Technical Reporting & Data Management: - Develop and optimize SQL queries and routines for system data extraction, performance tuning, and validation. - Create and maintain customized clinical and operational reports using SAP Crystal Reports. - Assist with data migration projects, including ETL scripting and data validation for transitions from legacy systems. - Customer Engagement & Documentation: - Act as a key technical resource to internal teams and external clients throughout implementation and support phases. - Provide post-deployment technical support with a strong emphasis on customer service and timely issue resolution. - Maintain thorough documentation of system configurations, workflows, support protocols, and troubleshooting logs. - Collaboration & Continuous Improvement: - Work independently and collaboratively with product, development, and clinical teams to improve system performance and user experience. - Stay current on relevant laboratory technologies and industry standards, contributing insights to enhance deployment and support practices. Qualifications - Required: - Education: Bachelor's degree in MIS, Computer Science or related field. - Experience: 2–5 years of hands-on experience supporting LIS/LIMS platforms, ideally in an HLA or clinical laboratory environment. - Proficiency in writing and optimizing SQL queries; experience with Microsoft SQL Server and/or Oracle. - Experience with SAP Crystal Reports development. - Working knowledge of HL7, lab instrument connectivity, and healthcare interoperability standards. - Familiarity with Microsoft Windows systems, Active Directory, and VPN protocols. - Ability to manage multiple priorities independently and meet SLA-driven deadlines. - Availability for rotating on-call support (e.g., one week per month). - Preferred: - Experience with HLA lab workflows and systems (e.g., Fusion, MatchIT). - Exposure to biomedical systems engineering or healthcare IT environments. - Basic scripting or coding knowledge (e.g., Python, JavaScript, shell scripting). - Familiarity with IIS Web Services, website management, or cloud-based environments. Success Metrics - Timely and accurate implementation of laboratory software platforms. - High-quality, customer-focused technical support and issue resolution. - Accurate, well-maintained documentation that supports long-term usability. - Continuous development of technical and domain expertise. Benefits - Competitive base salary and incentive compensation. - Health and welfare benefits, including a gym reimbursement program. - 401(k) savings plan match. - Employee Stock Purchase Plan. - Pre-tax commuter benefits. - Living Donor Employee Recovery Policy allowing up to 30 days of paid leave annually for organ or bone marrow donation. - And more!

CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients. Overview Senior Software Quality Engineers ensure product and process excellence through a strong foundation in manual and exploratory testing, paired with increasing ownership of test automation. In this role, you will begin with hands‑on manual testing to build deep domain knowledge across complex, real‑world healthcare applications and workflows. As you gain understanding of the systems, you will take responsibility for designing, implementing, and maintaining automated test coverage for critical workflows. You will identify risk early, validate functional, usability, and compliance requirements, and contribute to the evolution of the team’s quality practices through effective use of automation. Your work directly supports the reliability and safety of software used by providers and patients in a regulated environment. Key Responsibilities Quality Strategy & Test Planning - Define and execute comprehensive test strategies aligned with product risk, regulatory requirements, and business priorities. - Develop detailed test plans, test scenarios, and test cases based on requirements, user stories, and acceptance criteria. - Identify high‑risk areas and apply risk‑based testing to ensure critical workflows receive appropriate coverage. - Establish and track quality metrics such as defect trends, test execution progress, and escaped defects to inform team and leadership decisions. - Partner with cross‑functional teams to promote quality as a shared responsibility throughout the SDLC. Manual Testing & Execution - Perform thorough functional, regression, integration, and system testing across web‑based applications. - Execute end‑to‑end workflow testing, validating real‑world user scenarios and complex business logic. - Conduct exploratory testing to uncover edge cases, usability issues, and defects not easily captured by scripted tests. - Validate data accuracy, system behavior, and error handling across multiple environments. - Write clear, high‑quality defect reports with business impact, reproduction steps, and expected vs. actual results. - Maintain test traceability to requirements and compliance standards, supporting audits with clear, reliable documentation. - Collaborate with DevOps and engineering teams to ensure test environments and test data support effective manual validation. -  Support release readiness by validating critical workflows, contributing to go/no‑go decisions, and performing production or post‑release validation as needed. Automation Strategy & Execution - Identify high‑value manual regression scenarios suitable for automation. - Apply and extend existing automation tools, frameworks, and patterns used by the team. - Design, implement, and maintain automated tests (UI, API, or integration), focusing on reliability, maintainability, and long‑term value. - Partner with engineering and quality peers to ensure new features are testable and automation‑ready. - Use automation to complement manual and exploratory testing, ensuring thoughtful coverage of high‑risk and complex scenarios. Collaboration & Quality Advocacy - Collaborate with Product Owners, Business Analysts, and Developers to ensure clear acceptance criteria, testable requirements, and automation-ready stories. - Participate early in requirements, design, and code reviews, advocating for quality by design. - Mentor team members in modern testing practices, helping engineers adopt unit/integration testing and contributing to a shift-left culture. - Foster a culture of continuous improvement, accountability, and shared ownership of product quality. Required Skills and Experience - Education: Bachelor’s/ Master’s degree in Computer Science or equivalent - 5+ years of experience in software QA, with a strong emphasis on manual testing, including at least 2 years in a senior or lead role. - Experience with modern test automation frameworks (e.g., Cypress or similar). - Experience using AI‑assisted development or testing tools (e.g., GitHub Copilot, Codex, Claude Code). - Strong foundation in manual and exploratory testing, with hands‑on experience contributing to automated tests (UI, API, or integration). - Working knowledge of test automation concepts, including maintainability, regression strategy, and how automation complements manual testing. - Extensive experience creating and executing manual test plans, test cases, and exploratory test charters. - Strong understanding of defect management, root cause analysis, and quality reporting. - Proven ability to translate business and technical requirements into effective test coverage. - Experience working with test management and defect tracking tools (e.g., Azure DevOps, Jira). - Strong analytical, problem‑solving, and communication skills. - Deep knowledge of Agile methodologies and experience participating in Agile ceremonies. - Demonstrated ability to influence teams, make risk‑based decisions, and continuously learn and evolve skills, including automation. Preferred Skills - Experience with healthcare, regulated, or compliance-driven software. - Familiarity with performance, security, or interoperability testing concepts (hands-on execution or validation). - Experience validating data integrity and complex business rules. - Exposure to test data management practices. Additional Details:  Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients.  Our competitive Total Rewards package for US Employees includes: - Competitive base salary and incentive compensation - Health and welfare benefits, including a gym reimbursement program - 401(k) savings plan match - Employee Stock Purchase Plan - Pre-tax commuter benefits - And more! - Please refer to our page to view detailed benefits at https://caredx.com/company/careers In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow. With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it’s an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together. CareDx, Inc. is an Equal Opportunity Employer-vets/disabled, and participates in the E-Verify program.  By proceeding with our application and submitting your information, you acknowledge that you have read our U.S. Personnel Privacy Notice and consent to receive email communication from CareDx. ***We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.*** Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our #LI-Remote This is the anticipated base salary range in the United States. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and length of experience within the job, the type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and restricted stock units. CareDx is a multi-state employer, and this salary range may not reflect positions that work in other states. Remote: US only roles $96,000 - $128,000 USD

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Join our software engineering team and get hands-on experience building and improving commercial healthcare software. As an intern, you’ll contribute to one or more modern web applications and supporting services, collaborate with engineers and internal stakeholders, and learn how real products move from idea to production. You’ll work across the full software development lifecycle, use modern AI-assisted development tools, and participate in a CI/CD-driven delivery process. As part of the internship, you will also complete a capstone project that brings together your technical contributions, learning, and impact, culminating in a final presentation to engineering and business leaders. - Contribute code to production-grade web applications and services (front-end, back-end, or full-stack, depending on your interests and team needs) - Participate in SDLC activities: discovery, design, implementation, testing, deployment, and post-release improvements - Write clear, testable code; add or improve unit and integration tests - Use CI/CD pipelines to build, validate, and ship changes safely - Collaborate with product, QA, engineers, and other stakeholders to understand needs and deliver solutions - Troubleshoot issues and improve reliability, performance, usability, and maintainability - Learn and apply secure software practices, especially important in healthcare environments - Use modern AI tools to accelerate development while maintaining quality and correctness Qualifications - Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Software Engineering, or a related field - Experience with at least one programming language (preferably JavaScript, TypeScript, Java, C#, or similar) - Familiarity with web development fundamentals (HTML, CSS, modern web frameworks, databases) - Comfort learning new tools and working in a team environment - Curiosity, effective problem-solving, and persistence - Ability to communicate clearly (written and verbal) Company Description CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients. Salary Information This is the anticipated base salary range in the United States. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and length of experience within the job, the type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and restricted stock units. CareDx is a multi-state employer, and this salary range may not reflect positions that work in other states. - Remote: US only roles - $20 - $25 USD

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Clinical Liaison at CareDx, you will interact with medical professionals at leading clinics to provide support and problem resolution, ensuring their long-term success. You will use your knowledge of the healthcare industry and medical diagnostic processes to be a proactive and thorough problem solver, activating customer trust and confidence in CareDx. You will be an integral part of our commercial team and be responsible for the day-to-day support as the lifeline to our transplant centers and patients. Our customers include health care providers (physicians, nurses, clinical laboratory personnel), patients/caregivers, payers, and CareDx counterparts. - Responsible for patient management, in support of CareDx’s transplant offerings, with a primary focus on CareDx’s laboratory tests. - Work with transplant center staff, as a Clinical Educator, to streamline workflows and integrate CareDx’s transplant services into their process. - Liaise between customers and cross-functional internal teams, ensuring CareDx solutions are delivered timely and successful. - Respond to and resolve common external requests in a timely manner, including (but not limited to) customer order entry, results, reporting, reimbursement. - Work with patients to coordinate blood draw logistics and ensure receipt of compliant orders. - Lead operational efficiency exercises and identify ordering process improvements for healthcare providers and/or transplant centers. - Coordinate timely processing for samples and customer inquiries. - Maintain compliance with all applicable regulations referenced in CareDx SOPs, including HIPAA, CLIA, FDA, etc. - Field travel within assigned geography to key accounts for business reviews and product updates. - Other duties as assigned. Qualifications - RN degree is required. - 5 plus years Transplant experience preferred. - Certified Clinical Transplant Coordinator (CCTC) preferred. - 25 - 30% Field Travel within assigned geography. - Ability to thrive both independently and in a team environment. - Proficiency in reporting and data analytic tools like Excel, Salesforce.com. - Strong verbal and written communication skills. - Demonstrated ability to influence without direct authority and to develop and maintain strong cross-functional partnerships. - Proven experience in managing customer expectations and product development updates. Benefits - Competitive base salary and incentive compensation. - Health and welfare benefits, including a gym reimbursement program. - 401(k) savings plan match. - Employee Stock Purchase Plan. - Pre-tax commuter benefits. - Living Donor Employee Recovery Policy allowing up to 30 days of paid leave annually for organ or bone marrow donation. - And more!

We are looking for a Staff Software Engineer with deep expertise in Laboratory Information Management Systems (LIMS) to design, configure, and scale software solutions that support complex laboratory workflows. This role is ideal for someone who has worked hands-on with LIMS platforms such as Labbit, LabAdvantage, or similar systems, and who understands the nuances of clinical, molecular, and diagnostic lab operations. You will partner closely with laboratory stakeholders, product managers, and cross-functional engineering teams to translate real-world lab processes into reliable, compliant, and scalable software solutions. Lead the design, configuration, and customization of LIMS systems to support end-to-end laboratory workflows (sample accessioning, testing, results, reporting, QC, and data integration). Serve as a technical subject matter expert for LIMS workflows, lab operations, and healthcare terminology. Work directly with laboratory users to gather requirements, map workflows, and implement system configurations that improve efficiency and data quality. Build and maintain custom extensions, integrations, and automation around LIMS platforms using modern software engineering practices. Integrate LIMS with upstream and downstream systems (instruments, ELNs, EMRs/EHRs, data warehouses, APIs). Ensure systems meet regulatory and compliance requirements (e.g., CLIA, CAP, HIPAA, 21 CFR Part 11 where applicable). Review and improve existing LIMS configurations to support scalability, performance, and maintainability. Mentor junior engineers and provide technical leadership across LIMS-related initiatives. Collaborate with QA, DevOps, and product teams to support testing, validation, deployment, and ongoing support.

Role Description CareDx is seeking a highly skilled Senior Software Quality Assurance Engineer to support quality activities across multiple software products in a fast-paced, process-driven, compliance-focused environment. This role is ideal for candidates with strong experience in biotech or diagnostics who can balance multiple concurrent projects, adapt quickly to changing priorities, and ensure the highest level of software quality. Ideal candidate will be in commutable driving distance to Brisbane, CA Key Responsibilities - Perform functional, integration, regression, and end-to-end testing for software supporting laboratory workflows. - Perform software Verification and Validation including algorithms used in clinical and laboratory applications to ensure correctness and compliance. - Review functional and technical specifications for accuracy, completeness, and regulatory compliance; identify risks and contribute mitigation plans. - Develop detailed test plans, test cases, traceability documentation, and software verification and validation reports in alignment with QMS, HIPAA, CLIA, and FDA requirements. - Collaborate with software engineering, product, CLIA, and regulatory teams to ensure clarity of requirements, completeness of test coverage, and alignment on release goals. - Work across several simultaneous projects in a fast-moving environment while maintaining rigorous quality standards and meeting deadlines. - Support release planning, participate in quality gate reviews, and provide detailed test result summaries and risk assessments. Qualifications - Education: Bachelor’s/ Master’s degree in Computer Science or equivalent - Experience: 5+ years of experience in Software QA Engineering roles. - Biotechnology, diagnostics, healthcare IT, or other regulated industry experience strongly preferred. - 5+ years of LIMS, laboratory workflows, or reference lab data systems testing. - Demonstrated success in highly dynamic, multi-project, process-driven environments. - Excellent communication and problem-solving skills. - Experience operating in HIPAA-, CLIA-, or FDA-regulated environments. Requirements - Strong understanding of SDLC, software validation, and release management. - Proficiency with backend testing and SQL query development. - Experience with test management and defect tracking tools (e.g., Jira, TestRail, Azure DevOps, Jama). - Ability to validate complex algorithms, mathematical models, and clinically-driven formulas for accuracy and reliability. - Exceptional written and verbal communication, with precise documentation skills. Preferred Attributes - Ability to quickly learn new technologies, tools, and complex domain concepts. - Familiarity with transplant or reference lab environments. - Hands-on automation experience using automated testing tools. - Familiarity with CI/CD pipelines and version control systems. - Local to Bay Area. Benefits - Competitive base salary and incentive compensation. - Health and welfare benefits, including a gym reimbursement program. - 401(k) savings plan match. - Employee Stock Purchase Plan. - Pre-tax commuter benefits. - Living Donor Employee Recovery Policy allowing up to 30 days of paid leave annually for organ or bone marrow donation. - And more! Company Description CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients.