At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity. As an Implementation Manager, you will lead enterprise transformations for Global 1000 companies implementing our Order Visibility and Inventory Visibility solutions. You'll serve as the strategic orchestrator combining deep functional consultation with comprehensive project management to ensure successful deployments across the complete order and inventory lifecycle. Impact: Each implementation you lead enhances end-to-end supply chain visibility for major enterprises, enabling proactive disruption management, inventory optimization, and cost reduction. You'll break down silos between OMS, WMS, TMS, and YMS systems to create a single pane of glass for order information. What you’ll be doing: Key Responsibilities - Lead end-to-end implementations of FourKites' Order Visibility and Inventory Visibility solutions, managing complex integrations with customer ERP systems (SAP, Oracle, JDA/Blue Yonder, Manhattan, etc.), Order Management Systems, Warehouse Management Systems, and Transportation Management Systems - Design and deliver solutions providing visibility into complete order lifecycle tracking from planning through final delivery, inventory visibility with SKU-level detail and stockout prevention, automated exception identification, root cause analysis of supply chain inefficiencies, and 30-day risk forecasting for inventory-constrained orders - Guide comprehensive data mapping and integration validation, ensuring accurate flow of order status, inventory levels, delivery information, and exception data - Provide guidance on order-to-shipment matching logic, order-to-delivery mapping, and inventory-to-order linkage to ensure complete visibility across the supply chain - Lead discovery and requirements gathering sessions to understand customer order management processes, inventory control methods, warehouse operations, and supply chain pain points - Develop comprehensive solution designs (blueprints) including custom order status mapping, risk configurations, inventory thresholds, KPI dashboards, and integration architecture with ERP, OMS, WMS, TMS, and YMS systems - Coordinate complex enterprise integrations across multiple systems, working with customer IT teams, integration partners, and FourKites technical teams - Guide Integration & Solution Validation phase, ensuring data accuracy across order, inventory, shipment, and delivery data - Facilitate User Acceptance Testing (UAT) validating order visibility, inventory visibility, and risk management capabilities - Work with technical teams to troubleshoot integration issues, resolve data quality problems, and guide production cutover activities - Oversee complex enterprise projects from initiation through hypercare, coordinating internal teams (Solution Architects, Integration Specialists, Order Visibility Engineering, Inventory Visibility Engineering) and external stakeholders across multiple time zones - Develop comprehensive project roadmaps following FourKites' implementation methodology: Kickoff → Requirements & Design → Configuration/Development → Integration & Solution Validation → UAT → Production Configuration → Super User Training → Go-Live & Hypercare → Transition to Customer Success - Manage scope, timelines, and deliverables while maintaining clear communication with C-suite executives, IT teams, procurement leaders, warehouse managers, and logistics operations managers - Create implementation documentation including requirements, solution designs, integration specifications, test plans, cutover plans, training materials, and value realization reports - Partner with Sales, Customer Success, Product, and Engineering teams to deliver cohesive customer experiences and provide real-time customer feedback to align product roadmap with customer needs About the team: The Order & Inventory Visibility Implementation team is a highly collaborative, customer-obsessed group that thrives on solving complex, real-world supply chain problems. We combine deep domain expertise with curiosity and empathy—working closely across product, engineering, and customer teams to design solutions that truly move the needle for customers. What makes this team unique is the ownership and trust we operate with: implementation managers are empowered to lead end-to-end, influence decisions, and grow their expertise while partnering with smart, supportive teammates across regions and functions. Who you are: - 5-10 years of experience implementing enterprise ERP software (SAP, Oracle, JDA/Blue Yonder, Manhattan, Infor, Microsoft Dynamics, etc.) with strong understanding of Order Management, Inventory Management, Warehouse Management, and/or Transportation Management modules - Strong background in logistics, supply chain operations, or transportation with hands-on understanding of order fulfillment, inventory management, and logistics execution processes - Proven track record working with Order-to-Cash (O2C) and/or Procure-to-Pay (P2P) processes within ERP environments - Experience implementing enterprise SaaS solutions with demonstrated success managing complex, multi-stakeholder projects from initiation to completion - Understanding of order management lifecycle from order creation through delivery, including order promising, allocation, picking, packing, shipping, and POD - Strong knowledge of inventory management concepts including safety stock, reorder points, inventory optimization, multi-tier inventory, and VMI (Vendor Managed Inventory) - Understanding of transportation management including carrier management, load tendering, freight tracking, and OTIF (On-Time In-Full) metrics - Experience with data mapping, transformation, and validation across disparate supply chain systems - Excel at facilitating productive meetings, resolving conflicts, and maintaining team alignment across global enterprise environments - Track record of delivering projects that meet or exceed customer expectations with meticulous attention to quality and detail - Experience managing multiple concurrent enterprise implementations with competing priorities - Strong organizational skills with ability to manage complex project plans with multiple workstreams - Analytical capability to break down complex order management and inventory control business processes and identify optimization opportunities - Ability to translate technical concepts clearly to business stakeholders and vice versa, creating comprehensive documentation - Ability to identify value drivers and articulate ROI for supply chain visibility investments - Genuinely passionate about helping customers see the value of FourKites as a solution for their supply chain challenges and serving as an advocate for their success - Commitment to continuous learning and improvement, using customer feedback to enhance both individual and program-level effectiveness - Proven success collaborating across sales, product, engineering, and customer success teams to deliver cohesive customer experiences - Strong empathy and ability to understand customer pain points and business pressures - Able and willing to travel to customer sites for key implementation milestones such as kickoffs, design sessions, training, and go-lives (20-25% travel expectation) - Strong written and verbal communication skills - Self-motivated with ability to work independently and as part of a team We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out! CompensationThe expected annual base salary range for this role is $80,000 – $120,000. Actual compensation will be determined based on several factors, including but not limited to experience, qualifications, skills, and business needs. In addition to base salary, this position is eligible for bonus and incentive compensation as well as participation in FourKites' employee stock option program. BenefitsFourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office. Benefits include: - Medical, Dental & Vision benefits starting on first day of employment - 401k Retirement savings with employer match - Bonus and incentive compensation as well as employee stock option program - Employer paid life insurance and short term disability insurance - Generous PTO, global recharge days, and volunteer days - Paid parental leave for all parents - Family planning and inclusive wellbeing resources - Technology reimbursement - Commuter benefits for in-office employees (Chicago) - Annual Wellness Stipend - Ongoing learning & development opportunities About Fourkites FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit www.fourkites.com. FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office. If you are a California resident, here is our California Applicant Privacy Notice. If you are a European Union resident, here is our EU Applicant Privacy Notice. FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works. Our team is growing and we are looking for an Implementation Consultant to join our Professional Services team! You'll work closely with customers to address their business needs through the design and build of solutions on monday.com. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. In this role, you will train, advise and consult with customers to optimize their use of monday.com products during the course of an implementation project or ongoing managed services engagement. You will also be interacting with customers and internal account teams to ensure customer success while planning and managing these projects! - 2+ years of experience as an implementation consultant, managed services consultant, customer success manager, technical project manager, or other technology consulting role, preferably in a B2B SaaS environment - Experience leading software implementation or managed services projects that required hands-on build and system configuration - Experience with project management, CRM, service desk, and/or collaborative work management software - Strong project management and problem solving skills - Detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models, and technologies - Strong customer-facing and presentation skills with the ability to establish credibility with client stakeholders and executives - Ability to clearly articulate technical topics to a non-technical audience - Knowledge of APIs (GraphQL) and other integration tools (make.com) is beneficial - Understanding of AI and its use in streamlining work productivity is a bonus! - Superb written and verbal communication skills - Positive attitude, empathy, and high energy - Ability to take initiative and adapt - BA or BS degree preferred What monday.com can offer you: - Opportunity to join an innovative, proven company with big ambitions, competitive salary and benefits, bonus potential, and some roles are eligible to take part in the company equity incentive program - A team that values transparency and collaboration while having fun while we work - Monthly stipends for food, wellness, and commuter/remote work - Fully dedicated learning and development team that provides opportunities for employees to grow, gain new skills, master AI tools, and participate in workshops - Award winning work environment - named a "Best Place to Work" by Built In as well as "Great Place To Work" certified. - We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding - A global work environment with employees in New York, Tel Aviv, London, Sydney, São Paulo, Tokyo, and more Please note that this role is on a hybrid model in Atlanta. Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

• Lead end-to-end implementation projects for Bankjoy digital banking and related products • Manage project timelines, milestones, and deliverables to ensure successful client launches • Coordinate cross-functional teams including Product, Engineering, Operations, and Customer Success • Drive client readiness by leading implementation meetings and ensuring progress against timelines • Identify and remove roadblocks by working with clients, internal teams, and third-party vendors • Configure products to meet client requirements • Troubleshoot configuration and integration issues during implementation and testing phases • Oversee testing cycles including UAT and go-live readiness validation • Support digital banking conversions and major platform launches • Ensure clients complete all required setup tasks and testing before go-live • Provide clear communication and status updates to stakeholders throughout the implementation process • Assist with post-launch stabilization and issue resolution • Document implementation best practices and continuously improve implementation processes

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