Mobile Communications America

• Responsible for capturing, analyzing, forecasting, revenues, costs, assets and liabilities associated with specific projects. • Prepare projects in a timely and accurate monthly, quarterly and annual manner. • Review with project teams the monthly project statements to ensure costs and results are properly reflected, noting substantial variances from budget. • Prepare monthly journal entries for project revenues, expenses, accruals, and related account analyses to complete the monthly close on a timely basis. • Assist with the completion of monthly management reports, including Flash reporting and business monthly reviews by providing timely, accurate detailed accounting records as it relates to projects and at the consolidated level. • Provides assistance and a resource for accounts payable to ensure costs are properly classified by project. • Fully support the annual audit with project data reports.

• Direct and manage day-to-day operations for DAS deployment, installation, commissioning, and support activities. • Develop and execute operational strategies that support company growth, customer satisfaction, and profitability goals. • Establish and monitor operational KPIs, productivity metrics, and service delivery standards. • Lead workforce planning, scheduling, and resource allocation to ensure efficient execution across multiple projects and markets. • Drive continuous improvement initiatives to streamline workflows, reduce delays, and improve quality and cost performance. • Oversee operational support for DAS projects from kickoff through closeout, ensuring timelines, budgets, and deliverables are met. • Partner with Project Managers and Engineering teams to ensure accurate planning, readiness, and successful execution. • Monitor project risks, field issues, escalations, and capacity constraints; develop mitigation plans as needed. • Ensure appropriate coordination across internal teams, subcontractors, vendors, carriers, venue stakeholders, and customers. • Support commissioning, testing, and handoff processes to ensure successful project completion. • Lead, coach, and develop operations managers, field teams, warehouse/logistics personnel, and other operational staff. • Build a culture of accountability, collaboration, safety, and execution excellence. • Establish clear performance expectations and provide ongoing feedback, training, and development opportunities. • Support talent planning, hiring, succession planning, and retention efforts within the operations function. • Manage operational budgets, labor utilization, contractor spend, and cost controls to maximize profitability.

• Develop and execute a targeted strategic account plan to acquire and grow strategic accounts. • Partner with internal stakeholders to shape account strategy, implementation readiness, and long-term customer success to deliver customized solutions. • Source, qualify, and manage a high-value sales pipeline, ensuring consistent coverage and progression. • Conduct in-depth discovery, deliver compelling presentations, and build ROI-based business cases. • Develop and nurture long-term relationships with key stakeholders, acting as a trusted advisor and maintaining a high level of client satisfaction throughout the sales cycle. • Lead consultative sales conversations focused on customer challenges, business outcomes, and solution alignment. • Negotiate complex contracts, pricing structures, and partnership agreements. • Provide accurate forecasting, pipeline updates, and insights to senior leadership. • Track market trends, competitive insights, and customer feedback to influence product roadmap and GTM strategies. • Represent the company at industry events, conferences, and executive-level meetings.

• Supporting sales team with leads, order processing, and customer follow-up. • Maintaining a record of activities in CRM including leads/dates/notes/quotes/next steps/follow-up. • Assisting with estimates and quotes. • Communicating with prospects and customers to recommend potential products or services to the Sales team by collecting customer information and analyzing customer needs. • Contributing to Sales team effort by accomplishing related tasks, as needed. • Interfacing with other functions such as Fulfillment, Accounting, Service, and Operations to assist with smooth operation and delivery for customer satisfaction. • Engaging in patient, professional communication with prospective clients, current customers, vendors, and team members. • Building confidence and trust with leads, prospects, and customers over the phone.

• Managing projects and prioritizing for self, project teams, vendors, and contractors. • Setting deadlines, assigning responsibilities, and monitoring the progress of projects. • Offering solutions to resolve basic project issues with limited guidance. • Managing project activities against schedule/milestones, effectively. • Developing reports for management review. • Relying on extensive judgment to plan and accomplish goals. • Communicating and collaborating well with other teams and customers. • Demonstrating awareness of all nine areas of project management knowledge (PMBOK) or applicable PM standards with a firm understanding. • Supporting the improvement of processes/procedures to drive project efficiency. • Provide technical sales support to the security sales organization including proposal development. • Assisting in the solution design and architecture design of building security systems. • Conducting onsite assessments and managing the overall profit of all projects. • Working with field teams to ensure proper application of systems products to meet customers’ expectations.

• Collaborating across the organization to implement strategic plans that drive revenue growth, maximize profitability, and foster long-term customer loyalty. • Forecasting sales trends and developing innovative, result-driven sales strategies. • Consistently meeting and exceeding sales targets to ensure the highest levels of performance and success. • Building strong relationships with new clients while maintaining and strengthening existing partnerships. • Expanding and managing a robust client database within your assigned territory to ensure consistent engagement and retention. • Following up on incoming leads with same-day responsiveness to maximize conversion opportunities and accelerate the sales process. • Staying informed on competitor products and effectively positioning solutions to outperform them.

• Oversee day-to-day operations across multiple states to ensure timely, accurate, and efficient execution of service delivery and customer operational support. • Lead, coach, and develop team members to drive performance, operational excellence, and professional growth. • Champion continuous improvement by identifying operational gaps, implementing scalable solutions, and standardizing best practices across the region. • Monitor, analyze, and manage key performance indicators (KPIs) to improve service quality, operational efficiency, and overall performance. • Partner closely with Sales, Service, Finance, and other cross-functional teams to support customer needs, resolve escalations, and streamline end-to-end workflows. • Ensure effective allocation and utilization of labor, budget, and operational resources to meet customer and business objectives. • Collaborate with other Regional Operations Managers to maintain alignment, share insights, and support regional and company-wide initiatives. • Perform additional responsibilities and special projects as needed.

• Responsible for promoting and selling maintenance contracts for company products or services • Working closely with customers to understand their needs and close sales agreements • Identify potential customers and generate leads for sales • Conduct sales presentations and product demonstrations • Develop and maintain relationships with existing customers to upsell contracts and renewals • Collaborate with the sales team to develop sales strategies • Prepare and negotiate sales contracts • Provide timely sales forecasts and reports to management • Stay updated on industry trends and market developments • Coordinate with customer service and technical support teams • Participate in trade shows, conferences, and other marketing events • Strive to improve sales techniques and product knowledge through training

• Own the full business development lifecycle: research, outreach, qualification, relationship development, proposal, and close. • Build and manage a pipeline of 3–5x your annual revenue target, weighted by deal stage. • Identify and pursue enterprise-level B2B clients across our three verticals, with a focus on engagements at $300K+ annually. • Sell Belle’s full portfolio of services — including long-term retainer engagements, productized offerings, and project-based work. • Establish, nurture, and cultivate relationships with senior marketing leaders, procurement consultants, and other viable referral sources such as CMOs, PE operating partners, and C-suite decision-makers. • Navigate complex buying committees and procurement processes with 6–12 month sales cycles. • Report on pipeline health, deal progress, and revenue forecasts on a regular cadence.