Role Description The EHR Integration Coordinator plays an integral role in supporting the team during implementations of Murj’s EHR integrations, along with helping to support Murj’s live integrations by triaging and resolving production support tickets. To accomplish these objectives, this position works closely with our Integration Specialists and Production Support Specialists to support ongoing integration projects and initiatives. This role also works closely with the software development and product teams to build a scalable technology and process that will support and elevate the growth of Murj. In this role, you should be comfortable working independently, and taking the initiative to identify and address work needed but not necessarily assigned. What You’ll Do - Triage and/or resolve customer production support tickets for our live integrations. - Coordinate testing of the integration solution during ongoing implementation projects; executing integration test plans. - Assess customer requirements and document business integration workflow. - Proactively work with customer and internal counterparts to remove any project blockers and keep projects on track for targeted delivery. - Establish and maintain processes to manage scope over the project lifecycle. - Create and maintain documentation pertaining to integration best practices and workflow recommendations. - Build solid customer relationships with all stakeholders. Qualifications - 1-3 years healthcare integration experience. - Strong analytical skills. - Previous experience implementing both HL7 and FHIR/API integrations. - Ability to communicate effectively with both technical & non-technical audiences. Nice To Haves - Experience working with interface engines. - Familiarity with data formats from cardiac device manufacturers (e.g., Medtronic, Boston Scientific, Abbott, Biotronik). What Success Looks Like (First 90 Days) - Days 1-30: You have a firm grasp of the Murj platform and the specific nuances of cardiac monitor data. You’ve shadowed the Integration Specialists on at least three active implementations and have begun resolving basic production support tickets independently. - Days 31-60: You are leading the testing phase for new integrations, executing test plans with minimal supervision. You’ve identified at least one area for documentation improvement and have updated our internal knowledge base accordingly. - Days 61-90: You are fully resolving complex integration support tickets and implementing new EHR integrations from start to finish. You have established strong working relationships with both the Murj team and external customer stakeholders. Location and Schedule This is a remote-friendly position; however, the role requires core working hours of 8:00 AM – 5:00 PM Eastern Time to support our clinical customers and internal teams. Travel expectations: 1-10%: Minimal to no travel; maybe a few meetings or events.

• Manage day-to-day Zendesk tasks, including building views, macros, triggers, automations, and user configurations to support a high-performing support team. • Collaborate with the Zendesk Administrator to propose workflow updates and system enhancements; all workflow changes will be finalized and approved by the Zendesk Admin. • Partner with Support, Operations, and Compliance teams to ensure Zendesk workflows align with pharmacy regulations, HIPAA requirements, and call center compliance standards. • Identify and implement automation and routing strategies that reduce handling time and increase one-call resolution. • Assist in building internal dashboards and reports using Zendesk Explore or other BI tools to analyze trends in ticket volume, resolution time, SLA adherence, and CSAT. • Proactively identify process gaps or inefficiencies across the support lifecycle and recommend technology or process-based solutions. • Contribute to documentation, SOPs, and internal knowledge bases for Zendesk use and system practices. • Monitor agent interactions and system performance to help identify trends or opportunities for coaching and support improvements. • Participate in Zendesk testing, user acceptance, and post-release support for system changes or new integrations. • Ensure alignment between Zendesk and internal tools like Slack, helping connect workflows and alerts where appropriate to drive faster communication and resolution. • Support change management and team adoption of new tools, automations, or workflows.

Role Description If you’re looking for a chance to use your communication and problem-solving skills in a professional environment, then this is the job for you! Our Account Processors ensure utility provider bills are received in our office in a timely manner and then input the bills into the Conservice database in order to begin processing. We value assertiveness here at Conservice, so you’ll need to be dedicated to taking the initiative to resolve complications. If you’re looking for a professional and fast-paced environment, apply now to join the Conservice family! Responsibilities - Contact and work with utility providers over the phone and through email - Utilize Conservice software to investigate and locate missing bills - Retrieve bills from utility providers and prepare them to be processed - Phone Use: Medium (Up to 40% of the workday) - Type: Outbound - Ensure method of arriving bills is done through correct processes - Return messages left by vendors and providers as needed - Ability to achieve the standard of 70 billing resolutions per day Qualifications - High School Diploma or equivalent Requirements - Excellent telephone and email etiquette - Excellent research and problem-solving skills with a strong attention to detail - Time management and organization - Excellent attendance and punctuality - Familiarity with using a computer and G-Suite - Familiarity with Microsoft Word and Excel Company Description When you join Capturis, you’re joining a team that’s been rooted in Mandan, ND for more than 25 years. As part of the Conservice family, the nation’s leading utility management provider, we’re backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Capturis team you know and trust.

Role Description As a Talent Operations Specialist at Auvik, you’ll play a key role in keeping our hiring process running smoothly and efficiently. You’ll be at the center of our recruiting efforts, supporting candidates, working closely with hiring managers, and ensuring everything stays organized and on track. This role is grounded in strong day-to-day execution, but goes beyond coordination. You’ll also help us improve how we work, identifying inefficiencies, exploring new tools, and finding smarter ways to operate. In addition to supporting Talent Acquisition, you will also contribute to broader People Operations work as needed, supporting projects, programs, and the overall employee experience. What will I be doing? - Support day-to-day hiring operations, owning end-to-end candidate experience, using judgement to adapt processes and shift priorities. - Build and manage candidate pipelines for priority roles, including sourcing, outreach, and initial engagement. - Take ownership of hiring for select roles over time. - Maintain accurate information in our ATS (Greenhouse) and other systems. - Review current tools, systems, and workflows to identify opportunities for efficiency. - Research and experiment with AI tools to improve sourcing, coordination, and overall team productivity. - Partner closely with recruiters, hiring managers, and the People Operations team to support hiring and broader people processes. - Coordinate and proactively manage interview processes, ensuring a seamless experience for candidates and hiring teams. - Help implement better processes and systems that reduce manual work and improve the candidate and hiring team experience. - Contribute to cross-functional People initiatives beyond recruiting, including projects and employee lifecycle work. Qualifications - Proven experience supporting coordination, recruiting, or operational workflows. - Strong attention to detail and a high level of accuracy when managing data and processes. - Ability to manage multiple priorities and keep things moving in a fast-paced environment. - Strong, proactive communication skills, with the ability to keep candidates and stakeholders informed and aligned. - Ability to handle sensitive information with discretion and sound judgment. - Experience working with tools and systems (ATS, scheduling tools, HRIS, AI). - Hands-on experience using AI tools to automate or improve operational tasks. Benefits - Comprehensive health and dental benefits plan. - Wellness spending account. - GRSP matching program. - Flexible paid time off. - Paid parental leave program. - Remote working subsidies. - Stock options to share in Auvik’s future successes. Compensation Details The hiring range for this position is listed below. Compensation offered for candidates in this role is based on a number of factors including job-related skills, knowledge, and experience. These factors may cause your compensation to vary within the range outlined below. Salary Range: $60,000 — $78,000 CAD