Boyd Group Services logo

Boyd Group Services

Remote Jobs

Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries. BGSI shares trade on the Toronto Stock Exchange under the symbol BYD. The Boyd Group Inc. (the “Company”) is one of the largest operators of non-franchised collision repair centers in North America in terms of number of locations and sales. The Company currently operates locations in Canada under the trade names Boyd Autobody & Glass and Assured Automotive, as well as in the U.S. under the trade name Gerber Collision & Glass. In addition, the Company is a major retail auto glass operator in the U.S. with operations under the trade names Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority and Autoglassonly.com. The Company also operates a third party administrator Gerber National Claim Services (“GNCS”) that offers glass, emergency roadside and first notice of loss services

13 open rolesTeam 274Latest: Jun 29, 2026, 12:00 AM UTC
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13 Jobs

Boyd Group Services logo

Sr. BI Developer

Boyd Group Services

Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries. BGSI shares trade on the Toronto Stock Exchange under the symbol BYD. The Boyd Group Inc. (the “Company”) is one of the largest operators of non-franchised collision repair centers in North America in terms of number of locations and sales. The Company currently operates locations in Canada under the trade names Boyd Autobody & Glass and Assured Automotive, as well as in the U.S. under the trade name Gerber Collision & Glass. In addition, the Company is a major retail auto glass operator in the U.S. with operations under the trade names Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority and Autoglassonly.com. The Company also operates a third party administrator Gerber National Claim Services (“GNCS”) that offers glass, emergency roadside and first notice of loss services

Role Description Sr. BI Developers for various and unanticipated locations throughout the U.S. (HQ: Elmhurst, IL). - Design, implement, maintain, and support Workday reporting and business intelligence Domo reports and dashboards. - Build reports, dashboards, and analytic applications and GUI based data-integration processes within the business intelligence platforms. - Establish and manage data connectors and associated processes that bring in data on the business intelligence platforms. - Analyze and maintain SQL code to translate the information in Domo. - Work with end users to translate requirements to technical requirements. - Ensure proper rules and permissions are provided for all existing and new content in Domo Production Instance. - Ensure PDP/Data level permissions are set per policy guidelines and comply with information security policies and procedures. Technical Environment: implementation of end to end BI and integration processes building tools (Sales Planning Calculators, Order to Cash and Procure to Pay Processes), Domo, Power BI, Tableau, MicroStrategy, SQL and data modeling, cloud data services (AWS, Azure), data warehousing solutions, ability to synthesize complex requirements into effective BI solutions, Strong communication skills for cross-functional collaboration. Qualifications - Master’s degree in Computer Science, Computer Engineering, or any Engineering field or related field plus 2 years of experience in BI development OR Bachelor’s degree in Computer Science, Computer Engineering, or any Engineering field or related field plus 5 years of progressive experience in BI development required. Requirements - Implementation of end to end BI and integration processes building tools (Sales Planning Calculators, Order to Cash and Procure to Pay Processes). - Domo, Power BI, Tableau, MicroStrategy, SQL and data modeling. - Cloud data services (AWS, Azure), data warehousing solutions. - Ability to synthesize complex requirements into effective BI solutions. - Strong communication skills for cross-functional collaboration. Benefits - Annual Paid Time Off (PTO) plans. - 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week. - 6 paid holidays annually. - Medical, Prescription Drug, Dental & Vision Insurance effective Day 1. - 401(k) Retirement Plan with company match. - Employer Paid Short-Term Disability & Life Insurance. - Additional Voluntary Life Insurance. - Continuing Education Opportunities. - Free Prescription or Non-Prescription Safety Glasses annually. - Annual Voluntary Uniform Stipend. - Voluntary Daily Pay option available.

United States
$153.3K - $173.3K / year
Boyd Group Services logo

Collision Market Manager

Boyd Group Services

Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries. BGSI shares trade on the Toronto Stock Exchange under the symbol BYD. The Boyd Group Inc. (the “Company”) is one of the largest operators of non-franchised collision repair centers in North America in terms of number of locations and sales. The Company currently operates locations in Canada under the trade names Boyd Autobody & Glass and Assured Automotive, as well as in the U.S. under the trade name Gerber Collision & Glass. In addition, the Company is a major retail auto glass operator in the U.S. with operations under the trade names Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority and Autoglassonly.com. The Company also operates a third party administrator Gerber National Claim Services (“GNCS”) that offers glass, emergency roadside and first notice of loss services

Manager69 days ago

Role Description The Market Manager is responsible for the operation and results of multiple locations within a designated area not limited to operations, internal and external development, business relationships, wowing every internal and external customer and profitability. Expected to provide leadership and mentoring to all his/her direct reports and lead their team effectively and efficiently. - Ensure consistent execution of WOW (Wow Operating Way) plan for all locations. - Manage the activities of all locations within the designated market through active coordination with the individual locations’ General Managers. - Monitor capture rates to ensure stores are taking full advantage of opportunities. - Manage and hold all staff accountable for shop performance by ensuring all reporting employees understand the company mission to WOW every customer. - Ensure staff is following standard operating procedures (SOP), recognizing and documenting exceptional and substandard performance. - Be the conduit for load leveling for the market by holding daily calls. - Recruit, interview, train new hires. - Ensure customer satisfaction by coaching staff and resolving customer concerns as required. - Seek out opportunities for continuous education and development for all employees. - Participate in external marketing and team building activities as requested. - Promote safe, clean working conditions; review audits and safety records of their locations. - Ensure all personal protective equipment is being used properly and document managers that do not enforce safety policies. - Work with corporate staff to achieve the external growth of the assigned market internal reporting and communications to meet or exceed the objectives of the area business plan. - Review location performance against goals with location managers, and provide coaching to ensure all locations are performing to potential. - Contact all claims managers and dealer accounts on a monthly basis (minimum). - Conduct operations reviews with location managers and audits (in-person) on a monthly basis, and meet as requested. - Promote, develop and act as a liaison with area insurance contacts and other referral points. - Ensure that stores are responsive to clients in a timely manner. Qualifications - Minimum of five years collision repair industry experience. - Minimum of three years of management experience. - ICAR Platinum certification preferred. - Estimating license if applicable in the state. Requirements - Ability to read and understand financial statements. - Extensive estimating experience. Benefits - Annual Paid Time Off (PTO) plans. - 2 weeks of Paid Parental Leave for Full-time Employees who work a minimum of 30 hours per week. - 6 paid holidays annually. - Medical, Prescription Drug, Dental & Vision Insurance effective Day 1. - 401(k) Retirement Plan with company match. - Employer Paid Short-Term Disability & Life Insurance. - Additional Voluntary Life Insurance. - Continuing Education Opportunities. - Free Prescription or Non-Prescription Safety Glasses annually. - Annual Voluntary Uniform Stipend. - Voluntary Daily Pay option available. Company Description Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. Compensation Details Salaried: $109,500.93 - $156,429.90 USD Annually. Compensation is commensurate with skill, education and experience. Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives.

United States
$109.5K - $156.4K / year
Job Closed
Boyd Group Services logo

Central Services CSR

Boyd Group Services

Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries. BGSI shares trade on the Toronto Stock Exchange under the symbol BYD. The Boyd Group Inc. (the “Company”) is one of the largest operators of non-franchised collision repair centers in North America in terms of number of locations and sales. The Company currently operates locations in Canada under the trade names Boyd Autobody & Glass and Assured Automotive, as well as in the U.S. under the trade name Gerber Collision & Glass. In addition, the Company is a major retail auto glass operator in the U.S. with operations under the trade names Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority and Autoglassonly.com. The Company also operates a third party administrator Gerber National Claim Services (“GNCS”) that offers glass, emergency roadside and first notice of loss services

Role Description The ideal candidate would possess the following characteristics: - Desire to "WOW every customer. . .. . ...Be the Best." - Positive attitude - Strong work ethic - Attention to detail - Works well in a team environment - Well-spoken with the ability to exhibit good judgment with good phone etiquette - Able to understand, support and follow company policies and procedures - Goal oriented with the intent and desire to improve customer service Qualifications - Experience in a high volume inbound and outbound customer service call center with computer input during calls - Ability to multi-task in a fast paced environment - Attention to detail - High School Diploma or GED required - Excellent communication skills; oral, verbal, written and listening - Must have excellent attendance and punctuality - Strong Computer Skills: Excel, Web based applications, Google Maps - Type 40wpm - Ability to adapt to an ever changing, growing business environment - Bi-lingual speaking skills a plus Benefits - Competitive Pay Plans - Medical, Prescription Drug, Dental & Vision Insurance effective your first day - 401(k) Retirement Plan with company match - Employer Paid Short-Term Disability & Life Insurance - Paid Vacation & Holidays - Continuing Education Opportunities - Annual Paid Time Off (PTO) plans - 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week - 6 paid holidays annually - Additional Voluntary Life Insurance - Free Prescription or Non-Prescription Safety Glasses annually - Annual Voluntary Uniform Stipend - Voluntary Daily Pay option available Company Description Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. Compensation Details 17.50/HR

United States
$18 / hour
Job Closed
Boyd Group Services logo

Process Trainer

Boyd Group Services

Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries. BGSI shares trade on the Toronto Stock Exchange under the symbol BYD. The Boyd Group Inc. (the “Company”) is one of the largest operators of non-franchised collision repair centers in North America in terms of number of locations and sales. The Company currently operates locations in Canada under the trade names Boyd Autobody & Glass and Assured Automotive, as well as in the U.S. under the trade name Gerber Collision & Glass. In addition, the Company is a major retail auto glass operator in the U.S. with operations under the trade names Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority and Autoglassonly.com. The Company also operates a third party administrator Gerber National Claim Services (“GNCS”) that offers glass, emergency roadside and first notice of loss services

Role Description The Process Trainer's primary responsibility is to monitor and conduct internal audits on processes and business controls. Trainers will review, coach, and report on repair facilities' adherence to business practices and daily performance to ensure that processes are maintained. Responsible for a specific set of locations across several regional markets. - Ensure consistent execution of WOW (Wow Operating Way) and ensure Customer Service Representatives and Parts Personnel are trained in the WOW Operating Way. - Work with General Managers & Market Managers to establish oversight, training, and coaching plans to improve performance on Accounts Receivables, Accounts Payable, along with other business controls and processes at the store level. - Prepare audits as needed on corporate and regional key performance indicators and present concise and detailed information to market leadership. - Participate in weekly Market Leadership calls and communicate successes/improvements, deficiencies, and corrective action plans for individuals by documenting and communicating repair facility issues to the Market Leadership. - Support market estimators in collaboration with market leadership to ensure file closing compliance meets Boyd’s processes and DRP Billing Compliance for payment. - Collaborate with General Managers and Market Managers when onboarding new parts personnel and customer service representatives at repair facilities. - Work in alignment with Market Leadership for the training and implementation of Boyd's processes and procedures on acquisitions and growth opportunities. - Review and assist in supporting employee attendance and completion of company assigned training initiatives. - Monitor the customer management system to ensure repair dates and customer updates are accurate and the customer follow-up call list is managed accordingly. Qualifications - Post-secondary education or equivalent. - A minimum of 2 years previous experience in a collision repair environment or a similar role. Requirements - Extensive Knowledge of the Management System (MIS), DOMO, and Boyd/Assured University Training. - Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure. - Comprehensive understanding of Insurance Direct Repair Programs and attend recommended training and workshops. - Comprehensive knowledge of the administrative process and procedures. - Strong attention to detail and a high degree of accuracy. - Excels at building and maintaining business relationships. - Well-developed organizational skills with the ability to prioritize. - Communicate effectively, both verbally and in writing. - Valid Driver’s License; some travel may be required in the Process Trainer’s assigned markets. - May be asked to support in other markets as requested. - Thorough understanding of the Wow Operating Way processes, with additional emphasis on administrative processes and responsibilities. - Working knowledge of Accounting practices. - Ability to utilize Google Suite for managing internal business controls. - Capable of working independently and with minimum supervision. Benefits - Competitive Pay. - Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment. - RRSP with company match. - Annual Paid Vacation Time Off. - Career Growth Opportunities. - Ongoing Training. - A Professional Atmosphere, Great Working Conditions with Dynamic Leadership. - Voluntary Daily Pay option available.

Canada
C$70K / year
Boyd Group Services logo

Market Manager - NC East

Boyd Group Services

Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries. BGSI shares trade on the Toronto Stock Exchange under the symbol BYD. The Boyd Group Inc. (the “Company”) is one of the largest operators of non-franchised collision repair centers in North America in terms of number of locations and sales. The Company currently operates locations in Canada under the trade names Boyd Autobody & Glass and Assured Automotive, as well as in the U.S. under the trade name Gerber Collision & Glass. In addition, the Company is a major retail auto glass operator in the U.S. with operations under the trade names Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority and Autoglassonly.com. The Company also operates a third party administrator Gerber National Claim Services (“GNCS”) that offers glass, emergency roadside and first notice of loss services

Manager83 days ago

Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that’s built for your success? Apply today. Our Commitment: The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. Job Description: The Market Manager is responsible for the operation and results of multiple locations within a designated area not limited to operations, internal and external development, business relationships, wowing every internal and external customer and profitability. Expected to provide leadership and mentoring to all his/her direct reports and lead their team effectively and efficiently. Key Job Responsibilities - Ensure consistent execution of WOW (Wow Operating Way) plan for all locations. - Manage the activities of all locations within the designated market through active coordination with the individual locations’ General Managers. Monitor capture rates to insure stores are taking full advantage of opportunities. - Manage and hold all staff accountable for shop performance by ensuring all reporting employees understand the company mission to WOW every customer and be the best, ensuring staff is following standard operating procedures (SOP), recognizing and documenting exceptional and substandard performance. - Be the conduit for load leveling for the market by holding daily calls. - Recruit, interview, train new hires. Ensure customer satisfaction by coaching staff and resolving customer concerns as required. Seek out opportunities for continuous education and development for all employees. Participate in external marketing and team building activities as requested. - Promote safe, clean working conditions; review audits and safety records of their locations. Ensure all personal protective equipment is being used properly and document managers that do not enforce safety policies. - Work with corporate staff to achieve the external growth of the assigned market internal reporting and communications to meet or exceed the objectives of the area business plan. - Review location performance against goals with location managers, and provide coaching to ensure all locations are performing to potential. Contact all claims managers and dealer accounts on a monthly basis (minimum). - Conduct operations reviews with location managers and audits (in-person) on a monthly basis, and meet as requested. - Promote, develop and act as a liaison with area insurance contacts and other referral points. Ensure that stores are responsive to clients in a timely manner. Education and/or Experience Required - Minimum of five years collision repair industry - Minimum of three years of management - ICAR Platinum certification preferred - Estimating license if applicable in the state Required Skills/Abilities - Ability to read and understand financial statements - Extensive estimating experience Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: - Annual Paid Time Off (PTO) plans - 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week - 6 paid holidays annually - Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 - 401(k) Retirement Plan with company match - Employer Paid Short-Term Disability & Life Insurance - Additional Voluntary Life Insurance - Continuing Education Opportunities - Free Prescription or Non-Prescription Safety Glasses annually - Annual Voluntary Uniform Stipend - Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: Salaried $109,500.93 - $156,429.90 USD Annual Compensation is commensurate with skill, education and experience. Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives. #INDSOUTH

United States
$109K - $156K / year
Boyd Group Services logo

Technical Trainer

Boyd Group Services

Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries. BGSI shares trade on the Toronto Stock Exchange under the symbol BYD. The Boyd Group Inc. (the “Company”) is one of the largest operators of non-franchised collision repair centers in North America in terms of number of locations and sales. The Company currently operates locations in Canada under the trade names Boyd Autobody & Glass and Assured Automotive, as well as in the U.S. under the trade name Gerber Collision & Glass. In addition, the Company is a major retail auto glass operator in the U.S. with operations under the trade names Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority and Autoglassonly.com. The Company also operates a third party administrator Gerber National Claim Services (“GNCS”) that offers glass, emergency roadside and first notice of loss services

Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that’s built for your success? Apply today. Our Commitment: The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. Job Description: The job is responsible for delivering technical training programs, coaching repair center staff, especially technicians, and working to ensure that technicians have the knowledge and skills to repair vehicles properly and safely. The technical trainer also works with regional and market leadership to bring forward issues that may improve the technical capabilities and skills within the markets. Key Job Responsibilities - Ensure consistent execution of WOW (Wow Operating Way) plan. - Delivers technical training, courses in the assigned area of responsibility. Completes and retains all training documentation. Follows all company policies with regard to expense control and expense documentation and properly maintains company assets, including trainer’s tools and the company - Visits repair centers to assess technical capabilities, including individual technician’s knowledge, skills and abilities, through observation, experience, and dialogue - Provides coaching to technicians regarding the application of technical skills and building efficiencies in the repair process. Works with technicians, repair center general managers, and market leaders to proactively recommend classes, that can help technicians improve their knowledge and skills - Monitor and coach for full compliance on our QC processes. - Assesses the capabilities of the repair centers in the assigned area of responsibility to deliver complete and safe repairs by maintaining the proper repair tools and equipment. Provides documented feedback to the location, market and regional leadership when tools and equipment need to be upgraded or repaired. - Assists in the development of technician trainees by working at a fixed training center and/or working with technician trainees - Develops and improves technical training clinics to teach repair skills. Works with the other technical trainers to ensure that a consistent message is being delivered across the network of repair. - Keeps current on the latest advancements in repair processes and techniques - Performs program assessments, training, coaching Education and/or Experience Required - At least 5- 7 years experience industry experience - At least 2 years experience delivering training is preferred. - Completed course of studies at a post-secondary school preferred; must have a high school diploma or GED. - Applicable industry certifications - Attends required continuing professional education. Required Skills/Abilities - Strong verbal and written communication skills. - High level of independently planning and organizing work with minimal supervision. - Ability to communicate, motivate and cooperate with all levels of staff - Knowledge of computer applications, including Internet, Google platform, and Microsoft Office applications. Other Requirements - Must possess a valid driver’s license and be insurable under the company’s auto liability insurance policies. - Must be able to travel up to 30%-70% including some overnight travel. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: - Annual Paid Time Off (PTO) plans - 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week - 6 paid holidays annually - Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 - 401(k) Retirement Plan with company match - Employer Paid Short-Term Disability & Life Insurance - Additional Voluntary Life Insurance - Continuing Education Opportunities - Free Prescription or Non-Prescription Safety Glasses annually - Annual Voluntary Uniform Stipend - Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: $85,000-$95,000 Compensation is commensurate with skill, education and experience. Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives.

United States
$85K - $95K / year
Boyd Group Services logo

Regional Human Resources Manager - (Great Plains)

Boyd Group Services

Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries. BGSI shares trade on the Toronto Stock Exchange under the symbol BYD. The Boyd Group Inc. (the “Company”) is one of the largest operators of non-franchised collision repair centers in North America in terms of number of locations and sales. The Company currently operates locations in Canada under the trade names Boyd Autobody & Glass and Assured Automotive, as well as in the U.S. under the trade name Gerber Collision & Glass. In addition, the Company is a major retail auto glass operator in the U.S. with operations under the trade names Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority and Autoglassonly.com. The Company also operates a third party administrator Gerber National Claim Services (“GNCS”) that offers glass, emergency roadside and first notice of loss services

Human Resources92 days ago

Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that’s built for your success? Apply today. Our Commitment: The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. Job Description: *Remote position but must be located in Missouri or Oklahoma* As a Manager, Human Resources, you will assist in the development of organizational planning, utilizing a deep understanding of the business needs. You will take a consultative approach to engaging with managers on business and people issues, and you’ll provide HR project leadership in the development of policy revisions and/or other employee related programs. You will consult with managers on all aspects of leadership and employee/labor relations, helping us to build a best-in-class culture. You will lead projects and track project goals and tasks, report on progress, make recommendations and help with implementation. You will ensure consistent and equitable application of organizational policies and procedures across a functional area or location. You will lead and execute on talent initiatives and act as a change agent to enable the growth & development of our people. Key Job Responsibilities - In consultation with Operations and HR partners, plan and support talent planning, performance review, career development, employee development, ID&E, retention and employee engagement initiatives. - Partners with Operations and HR partners to strategically develop and execute plans to reduce turnover in high turnover positions/markets. - Accountable for the development and deployment of appropriate resources and tools into the field to optimize an environment where the organization is free of all discrimination and harassment by proactively measuring employee engagement, turnover, and compliance with all applicable Federal, state, and/or municipal laws. - Provides support and coaching to management positions as they create and act on their individual development plans. Facilitates and supports succession planning, performance management, performance planning and other corporately driven talent management and HR programs. - Functions as the SME in supporting employee investigations. Thinks independently, investigating and resolving employee relations issues; partnering with the Sr Manager, HRBP, Operations, COE and legal teams, where necessary. - Assists local leaders in talent acquisition activities as needed and as directed by the Talent Acquisition Manager and HR Business Partner. - Ensure that markets/shops maintain a work environment that is conducive to maintaining a positive, inclusive work environment. - Oversees the escalation and resolution of HR questions, issues and requests to the appropriate channels (eg HR COE, FreshService, etc.), and models as a champion of the field HR model. - Develop and execute innovative people programs to inspire and support a high-performance culture. - Support a high performing, cohesive and collaborative, growth-focused team. - Provide Human Resources support as required for all Acquisitions in the assigned division. - All other duties as assigned. Experience and Skills Required - Bilingual candidates (English/Spanish) are strongly preferred. - Bachelor’s degree in Human Resources, related field, or professional experience equivalent. - 5+ years' experience in operations leadership, organizational development, human resources, recruiting or related fields. - Experience providing field support in a multi-site/location environment. - Prior experience creating or implementing a people strategy for an hourly/salary workforce. - Advanced skills using Microsoft Office Suite (Work, Excel, PowerPoint, Outlook, Teams) - Advanced skills using Google Workspace (Formally G-Suite) - Outstanding communication and relationship-building skills. - Strong facilitation and project management skills. - A demonstrated track record of developing effective relationships across all levels of the organization. - Excellent problem solving and quality decision-making. - Strong business acumen (ability to see the big picture and operate with perspective). - Flexibility in availability to support business operations, which may sometimes include evening and weekend hours. - Reasonable access to an airport. Willing to travel up to 50% of the time for business purposes (within state and out of state). Some overnight travel required. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. #INDCORP Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: - Annual Paid Time Off (PTO) plans - 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week - 6 paid holidays annually - Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 - 401(k) Retirement Plan with company match - Employer Paid Short-Term Disability & Life Insurance - Additional Voluntary Life Insurance - Continuing Education Opportunities - Free Prescription or Non-Prescription Safety Glasses annually - Annual Voluntary Uniform Stipend - Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: $90,000 - $130,000 / Year Compensation is commensurate with skill, education and experience. Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives.

United States
$90K - $130K / year
Boyd Group Services logo

Manager, Regional Operations (Auto Glass)

Boyd Group Services

Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries. BGSI shares trade on the Toronto Stock Exchange under the symbol BYD. The Boyd Group Inc. (the “Company”) is one of the largest operators of non-franchised collision repair centers in North America in terms of number of locations and sales. The Company currently operates locations in Canada under the trade names Boyd Autobody & Glass and Assured Automotive, as well as in the U.S. under the trade name Gerber Collision & Glass. In addition, the Company is a major retail auto glass operator in the U.S. with operations under the trade names Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority and Autoglassonly.com. The Company also operates a third party administrator Gerber National Claim Services (“GNCS”) that offers glass, emergency roadside and first notice of loss services

Operations108 days ago

Company: Glass America Remote, CaliforniaWe put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future. Job Description: Glass America Auto Glass Regional Manager This position can be based in anywhere in California. Overview The Regional Manager is responsible for the operation and results of multiple shops, work locations and markets within a designated area not limited to operations, internal and external development, business relationships, wowing every internal and external customer and profitability. Expected to provide leadership and mentoring to all their direct reports and lead their team effectively and efficiently. Principle Functions and Responsibilities *Including but not limited to: - Manage the activities of all business units within the designated areas or locations through active coordination with the fulfillment group at all times. - Manage and hold staff accountable for performance through clear communication and ensure all reporting employees understand the company mission to WOW every customer and to be the best. - Ensure staff are following company Standard Operating Procedures (SOP). - Recognize and document exceptional and substandard performance. - Work to develop a team that is focused on our mission and that enthusiastically strives to deliver consistent repair service experiences that exceed our customers expectations. - Ensure customer satisfaction by coaching staff and resolve customer concerns as required. - Embrace organizational WOW initiatives. - Responsible for profitability of all areas and/or locations managed. Review all financial and performance reports. - Execute necessary actions to meet or exceed monthly and annual operating and financial goals. - Review all financial and performance reports. - Partner with the General Manager and/or Market Manager to recruit, interview and hire new staff. Train new hires in regards to company policy and procedures. - Seek out opportunities to continuously educate and develop all employees. - Promote safe, clean working conditions, review ERS audits and safety records of their locations. Ensure that all personal protective equipment is being used properly and document managers that do not enforce Glass America’s safety policies. - Conduct operational reviews with General Managers, Market Managers and Fulfillment groups on a monthly basis. - Promote, develop and act as a liaison with area Account Managers to ensure locations and markets are responsive to clients and insurance agencies in a timely manner. - Work with RVP and corporate to achieve the external growth of the assigned market. - Maintain a close relationship with the Gerber Collision & Glass management teams in the area to ensure we are performing at an acceptable level. - Solicit, develop and report on vendor relationships. - Participate in company operational meetings as required. Participate in external marketing and team building activities as requested. - Travel is primarily local during the business day, although some out of the area and overnight travel may be expected. Education/Experience - Minimum of five years auto glass industry - Minimum of three years of management experience with a strong focus in Operations, Sales and Marketing. Required Skills/Abilities - Ability to read and understand financial statements. - Attention to detail and a high degree of accuracy. - Time Management, Organizational Skills, Customer/Client Focus and Initiative. - Communicate clearly both verbally and in writing. - Ability to motivate others utilizing effective coaching tools and management skills. - Self starter, driven by incentives, a proven track record of success. What Glass America offers you: Full Time (30 or more hours per week) employees enjoy - 80 hours of paid time off annually. - 80 hours paid parental leave. - 6 paid holidays annually. - Medical, Prescription Drug, Dental & Vision Insurance. - 401(k) Retirement Plan with Company Match. - Employer Paid Short-Term Disability & Life Insurance. - Additional Voluntary Life Insurance. - Free prescription or non prescription safety glasses each year. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: Salary Range is $115,000 - $150,000 depending on skills, experience and potential.

United States
$115K - $150K / year
Job Closed
Boyd Group Services logo

ADAS Customer Support Technician - MAS

Boyd Group Services

Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries. BGSI shares trade on the Toronto Stock Exchange under the symbol BYD. The Boyd Group Inc. (the “Company”) is one of the largest operators of non-franchised collision repair centers in North America in terms of number of locations and sales. The Company currently operates locations in Canada under the trade names Boyd Autobody & Glass and Assured Automotive, as well as in the U.S. under the trade name Gerber Collision & Glass. In addition, the Company is a major retail auto glass operator in the U.S. with operations under the trade names Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority and Autoglassonly.com. The Company also operates a third party administrator Gerber National Claim Services (“GNCS”) that offers glass, emergency roadside and first notice of loss services

Customer Support109 days ago

Company: Mobile Auto Solutions ADAS Customer Support Technicians are the face of the remote services that we offer and is not a traditional call-center position — it is a high-skill, high-impact technical support role that directly affects vehicle safety and customer satisfaction. This role requires customer interaction via telephone and online chat to perform remote vehicle scanning, programming, and Advanced Driver Assistance System (ADAS) calibrations to help the collision shop get the customer’s vehicle calibrated and back on the road safely. Key Job Responsibilities - Perform remote vehicle scanning, programming, and calibrations for the collision shop via telephone and online chat. Document the work performed and generate the related invoice. - Collaborate with our ADAS Customer Support Techs and Team Leads about best practices, training opportunities, and career growth. - Access the OEM software tools and service information to ensure all procedures are followed and calibrations are completed successfully. - Other duties as assigned Education and/or Experience Required - High School diploma or GED required - 1 to 3 years working in a technical field or technical call center environment required Required Skills/Abilities ​ - Strong PC skills including proficiency in Microsoft or Google environments - Superior customer service skills required - Ability to read and learn OEM service information and procedures - Strong problem-solving capabilities required - Ability to communicate effectively both verbally and in writing with customers required - Ability to multi-task required - Automotive experience or Automotive education experience preferred Other Requirements - Must be able to hear on a telephone and at times with others speaking Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success MAS offers the comprehensive benefits you expect from an industry leader, including: - Annual Paid Time Off (PTO) plans - 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week - 6 paid holidays annually - Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 - 401(k) Retirement Plan with company match - Employer Paid Short-Term Disability & Life Insurance - Additional Voluntary Life Insurance - Continuing Education Opportunities - Free Prescription or Non-Prescription Safety Glasses annually - Annual Voluntary Uniform Stipend Mobile Auto Solutions is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: $24.50 - $30 / Hourly

United States
$25 - $30 / hour
Job Closed
Boyd Group Services logo

Regional Human Resources Manager - (Texas)

Boyd Group Services

Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries. BGSI shares trade on the Toronto Stock Exchange under the symbol BYD. The Boyd Group Inc. (the “Company”) is one of the largest operators of non-franchised collision repair centers in North America in terms of number of locations and sales. The Company currently operates locations in Canada under the trade names Boyd Autobody & Glass and Assured Automotive, as well as in the U.S. under the trade name Gerber Collision & Glass. In addition, the Company is a major retail auto glass operator in the U.S. with operations under the trade names Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority and Autoglassonly.com. The Company also operates a third party administrator Gerber National Claim Services (“GNCS”) that offers glass, emergency roadside and first notice of loss services

Human Resources109 days ago

Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. Job Description: *Remote position but must be located in Dallas area* As a Manager, Human Resources, you will assist in the development of organizational planning, utilizing a deep understanding of the business needs. You will take a consultative approach to engaging with managers on business and people issues, and you’ll provide HR project leadership in the development of policy revisions and/or other employee related programs. You will consult with managers on all aspects of leadership and employee/labor relations, helping us to build a best-in-class culture. You will lead projects and track project goals and tasks, report on progress, make recommendations and help with implementation. You will ensure consistent and equitable application of organizational policies and procedures across a functional area or location. You will lead and execute on talent initiatives and act as a change agent to enable the growth & development of our people. Key Job Responsibilities - In consultation with Operations and HR partners, plan and support talent planning, performance review, career development, employee development, ID&E, retention and employee engagement initiatives. - Partners with Operations and HR partners to strategically develop and execute plans to reduce turnover in high turnover positions/markets. - Accountable for the development and deployment of appropriate resources and tools into the field to optimize an environment where the organization is free of all discrimination and harassment by proactively measuring employee engagement, turnover, and compliance with all applicable Federal, state, and/or municipal laws. - Provides support and coaching to management positions as they create and act on their individual development plans. Facilitates and supports succession planning, performance management, performance planning and other corporately driven talent management and HR programs. - Functions as the SME in supporting employee investigations. Thinks independently, investigating and resolving employee relations issues; partnering with the Sr Manager, HRBP, Operations, COE and legal teams, where necessary. - Assists local leaders in talent acquisition activities as needed and as directed by the Talent Acquisition Manager and HR Business Partner. - Ensure that markets/shops maintain a work environment that is conducive to maintaining a positive, inclusive work environment. - Oversees the escalation and resolution of HR questions, issues and requests to the appropriate channels (eg HR COE, FreshService, etc.), and models as a champion of the field HR model. - Develop and execute innovative people programs to inspire and support a high-performance culture. - Support a high performing, cohesive and collaborative, growth-focused team. - Provide Human Resources support as required for all Acquisitions in the assigned division. - All other duties as assigned. Experience and Skills Required - Bilingual candidates (English/Spanish) are strongly preferred. - Bachelor’s degree in Human Resources, related field, or professional experience equivalent. - 5+ years' experience in operations leadership, organizational development, human resources, recruiting or related fields. - Experience providing field support in a multi-site/location environment. - Prior experience creating or implementing a people strategy for an hourly/salary workforce. - Advanced skills using Microsoft Office Suite (Work, Excel, PowerPoint, Outlook, Teams) - Advanced skills using Google Workspace (Formally G-Suite) - Outstanding communication and relationship-building skills. - Strong facilitation and project management skills. - A demonstrated track record of developing effective relationships across all levels of the organization. - Excellent problem solving and quality decision-making. - Strong business acumen (ability to see the big picture and operate with perspective). - Flexibility in availability to support business operations, which may sometimes include evening and weekend hours. - Reasonable access to an airport. Willing to travel up to 50% of the time for business purposes (within state and out of state). Some overnight travel required. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: - Annual Paid Time Off (PTO) plans - 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week - 6 paid holidays annually - Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 - 401(k) Retirement Plan with company match - Employer Paid Short-Term Disability & Life Insurance - Additional Voluntary Life Insurance - Continuing Education Opportunities - Free Prescription or Non-Prescription Safety Glasses annually - Annual Voluntary Uniform Stipend Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: $90,000 - $130,000 / Year Compensation is commensurate with skill, education and experience. Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives.

United States
$90K - $130K / year
Job Closed

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