Blockdaemon

• Own program management for a portfolio of Tier 1 customer engagements • Build and maintain detailed project plans, tracking scope, milestones, dependencies, RAID logs, and owners • Serve as the primary program-level point of contact for customers • Design and run a consistent cadence of engagement communication • Produce clear, executive-ready reporting for both internal leadership and customer executives • Coordinate cross-functionally with Sales, Account Management, Solutions Architecture, Product, Engineering, Support, Operations, and Legal/Compliance • Own internal reporting on portfolio health

• Serve as a subject matter expert on Blockdaemon's Wallet, Staking, and Node/API products, guiding customers through technical evaluations and implementations. • Collaborate with Sales Executives and prospects to demonstrate product fit, address technical requirements, and drive deals to successful completion. • Evolve our Land and Expand strategy for large institutional clients, leading professional services engagements and proof-of-value demonstrations to accelerate product adoption. • Understand customer business needs and workflows to position Blockdaemon products effectively and design tailored solutions that maximize value. • Partner with Product and Engineering teams to share customer feedback, ensure feature readiness, and continuously improve our offerings. • Represent Blockdaemon at industry conferences and webinars, while developing best-practice documentation that incorporates customer insights and industry knowledge. • Deliver customized presentations and product demonstrations to diverse audiences, from engineers to executives, adapting technical detail to ensure clarity and engagement.

• Serve as the primary relationship owner and executive point of contact for a portfolio of enterprise customers • Build and maintain multi-threaded relationships across business, engineering, operations, and executive stakeholders • Develop and execute account plans that define long-term vision and strategic priorities • Act as a trusted strategic advisor translating Blockdaemon’s product roadmap for enterprise buyers while bringing perspective on industry direction, and how peer institutions are approaching similar problems • Lead renewal conversations, including pricing, scope, and terms • Identify and qualify expansion opportunities across Blockdaemon’s product suite, new protocols, new services, new business units within the account • Partner with Sales leadership on pricing strategy and commercial structuring for new services • Drive recurring strategic business reviews that surface value delivered and shape forward-looking opportunity • Lead onboarding for new enterprise clients within your portfolio, ensuring a smooth handoff from Sales and a strong start to the relationship • Build account-specific success plans aligned to each client’s business objectives and the commercial trajectory of the relationship • Maintain a structured view of account health across commercial, technical, and relationship dimensions, and act early on indicators of risk or opportunity • Mobilize Solutions Architects and Product Management to address client technical needs • Translate patterns from client conversations into structured input that helps Product prioritize features tied to retention, adoption, and revenue • Partner with Engineering and Support to ensure production issues are appropriately escalated and resolved • Work alongside Marketing, Legal, and Finance to support the full account lifecycle

• Own a named portfolio of existing crypto-native accounts • Lead Monthly and Quarterly Business Reviews • Identify and execute cross-sell opportunities • Build and manage a personal pipeline of new logo opportunities • Maintain accurate Salesforce hygiene across all accounts

• Draft, review and manage a wide variety of commercial agreements: SaaS/IaaS, NDAs, vendor, partnership and data processing agreements. • Develop and maintain standard templates, playbooks and approval workflows. • Manage global entity records: formations, qualifications, dissolutions and regulatory filings across multiple jurisdictions. • Support corporate governance activities, including board resolutions, corporate minute books, cap tables, governance documentation, entity maintenance, and subsidiary management across multiple jurisdictions. • Support board meeting logistics including agendas, resolutions and minutes. • Monitor regulatory developments in digital assets, staking and DeFi across key jurisdictions (US, EU/MiCA, UK, APAC) and conduct research as appropriate. • Support licence and registration applications and correspondence with regulators. • Help prepare responses to government inquiries and subpoenas. • Assist with data privacy compliance matters, including GDPR, CCPA, and other applicable frameworks. • Support employment and HR-related legal matters across U.S. and international jurisdictions. • Review and provide legal support for marketing and communications materials, including advertising copy, promotional content, partner announcements, and social media posts - ensuring compliance with applicable regulations, disclosure requirements, and brand standards. • Draft marketing agreements, including rights of publicity, case studies, releases, sponsorships, and events. • Own and continuously improve legal tooling, document repositories and workflows. • Own the contract lifecycle management (CLM) system, tracking renewals and key obligations. • Identify and implement tooling improvements across the legal function (e.g., e-signature, matter management, knowledge management).

• Lead the company's compliance vision and multi-year roadmap • Build a scalable, risk-based programme that evolves with the business and the regulatory environment • Ensure compliance is embedded as a strategic enabler — not just a control function • Shape the company's regulatory positioning in the US and globally • Engage with regulators as needed and monitor key regulatory developments • Lead compliance strategy across core products and protocols • Advise on regulatory treatment of digital assets under evolving frameworks • Own the enterprise compliance risk framework • Oversee AML/BSA, KYC/KYB, OFAC sanctions screening, transaction monitoring, and blockchain analytics programmes • Champion an organisation-wide culture of integrity by overseeing compliance policy lifecycle and training programmes.

• Draft, review, and negotiate a wide variety of complex commercial agreements, including SaaS, licensing, vendor, and partnership contracts. • Advise sales, business development, and product teams on contract structures, risk allocation, and compliance matters. • Provide legal guidance on go-to-market initiatives and product launches in regulated technology environments. • Support the development and continuous improvement of contract templates, playbooks, and scalable legal processes. • Collaborate with cross-functional teams — including finance, compliance, and operations — to streamline deal execution and mitigate risk. • Stay current on evolving regulations impacting digital assets, financial services, and technology transactions.