• Develop and execute enterprise fraud and AML strategies aligned with regulatory requirements and organizational risk appetite. • Provide leadership and oversight of fraud and AML compliance frameworks, policies, and internal controls. • Advise executive leadership on emerging fraud risks, regulatory developments, and program enhancements. • Oversee fraud monitoring systems, analytics, and reporting to ensure effective detection and mitigation. • Evaluate fraud trends and recommend enhancements to controls, technology, and operational processes. • Ensure timely identification, escalation, and remediation of fraud and AML-related issues. • Provide executive oversight of complex fraud and AML investigations. • Serve as primary or secondary point of contact during audits, examinations, and regulatory reviews. • Oversee preparation of regulatory reports and ensure accuracy, completeness, and timeliness of required filings. • Deliver clear, concise reporting to senior leadership and governance committees regarding fraud and AML risk exposure, trends, and mitigation efforts. • Oversee development and implementation of fraud and AML training programs. • Promote a culture of compliance, accountability, and ethical conduct across the organization.

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all. Job Description: Location: Must reside in California The opportunity:  The Associate Director, Quality and Compliance provides operational guidance in the effective delivery of services to clients, members, and stakeholders. Through partnership with operational team leads, the Associate Director collaborates on service delivery, corporate and division strategic priorities and compliance with implementation of all regulatory requirements, including but not limited to quality, fraud, waste and abuse, diversity, equity and inclusion, and civil rights. This position reports to the director within the Compliance department. This position handles contractual and regulatory quality and compliance for California government program clients. In addition, this position serves as the compliance subject matter expert (SME) to the operational leads in implementation of contractually and regulatorily compliant processes. Administers an organizational quality management system and monitors progress against strategic and contractual quality-related goals. How you will contribute:  - Serves as quality and compliance contact and is responsible for overall compliance with contractual, federal, state and local laws, rules and regulations affecting California Quality and Compliance programs. - Monitor, research federal and state regulations and proposed regulations to identify applicability for Company and works with Government Relations and Legal to ensure appropriate application of laws and regulations - Develops training programs to ensure DentaQuest is meeting its legal and contractual obligations - Coordinates and communicates to internal departments and external clients and vendors, where appropriate, all compliance activities and programs, as well as integrates the California Compliance and Quality Programs into the Company’s Compliance Program and Workplan - Maintain up-to-date knowledge of developments in all legislative and regulatory implications for DentaQuest California. - Oversees the operational aspects of California compliance and Quality, working closely with leadership in operational areas to provide audit and monitoring oversight, as well as information to ensure they know regulatory and contractual requirements. - Assists operational departments with review of policies and procedures designed to ensure compliance with contract obligations and other applicable requirements - Develops policies and procedures to ensure DentaQuest’s Operations in is compliance and assists with the development of policies and procedures specific to operational areas - Assist account/operational management in responding to health plan and DHCS audits and provide technical assistance to improve performance, as needed and requested - Oversees implementation of initiatives associated with contractual operational compliance and quality and drives to completion What you will bring with you:  - Five years’ experience in government programs product management, regulatory affairs, operations or other similar healthcare related government programs function preferably in health care/managed care environment - Up-to-date knowledge of state and federal laws and regulations, including Medicare/Medicare Advantage and Medicaid requirements - Proven ability to influence cross-functional teams without formal authority, including skills in collaborating and influencing others - Excellent communication skills (verbal, written and presentation) required for formal reports and updates - Ability to read statutes and regulations and interpret them in order to identify compliance needs/risks, etc. - Attend additional training as requested/deemed necessary - California Regulatory knowledge, preferred - Reasoning skills to interpret, predict and improve process and performance - creations and analytic skills of Charts and Graphs - Attention to detail - Strong verbal and written communication skills - Strong knowledge of Microsoft Office Systems Salary: $101,800 - 152,700 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you! We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. Life is brighter when you work at Sun Life At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We’re proud to be recognized in our communities as a top employer. Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email thebrightside@sunlife.com to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Category: Compliance Posting End Date: 29/04/2026

The Director of Safety Compliance is responsible for monitoring compliance with all applicable federal, state and local regulations and codes governing safety to maintain a safe environment for all related functions and facilities of InnovAge. The Director of Safety Compliance shall develop, implement, and enforce safety regulatory compliant standards of practice to include fire safety, general safety, physical environment safety, and transportation safety. Functional Category: Management of Safety Compliance Program Estimated Percent of time Spent – 75% • Develop and maintain effective relationships with key internal stakeholders, including management, other corporate groups and teams, business lines and regions to build consensus and leverage cross-functional resources to mitigate safety risks to the organization. • Coordinate with relevant stakeholders and staff to enforce compliance with policies and standards to help ensure consistent application of safety practices across the organization and timely response to various safety events. • Develop and implement safety risk and compliance audits for all InnovAge properties. Leverage stakeholder relationships to influence successful mitigation of resulting safety findings. • Develop, implement, enforce, and update safety-related standards and procedures. • Assists in the development of standardized and consistent enterprise policies to ensure compliance with safety related regulations and guidelines. • Maintains current knowledge of federal, state, CMS, OSHA, and other applicable regulations. • Monitor to ensures compliance with all applicable federal, state and local regulations and codes governing safety. • Manages department budget, approves purchases, and negotiates appropriate vender contracts for the safety compliance program. • Develops short and long-term strategic goals in alignment with enterprise strategic goals. • Develops and provides safety education and awareness, conducts briefings, and participates in inspections and audits. • Oversees the creation and implementation of facility safety accountability model and on-site reviews and audits to ensure compliance with the model. • Monitors all current information on regulations and requirements related to hazardous materials and agents. • Directs the industrial hygiene, occupation, and general safety programs to ensure a safe environment and compliance with safety standards. • Leads the improvement of safety operations, safety training, and applicable safety compliance programs. • Assists in the new employee orientation process by ensuring the provision of safety related training. • Ensures a formal accident/incident investigation program that includes root cause analysis. • Promotes a heightened awareness of workplace safety by setting a tone that engages employees. Functional Category: Supervision Estimated Percent of time Spent – 25% • Effectively supervises and manages direct staff reports and provides, by example and leadership, motivation and direction to employees of the organization. • Carries out supervisory responsibilities in accordance with the organization's policies and applicable state and federal employment laws. • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; recognizing and rewarding employees; corrective disciplinary procedures and practices (under direction of supervisor and in partnership with Human Resources), addressing complaints and resolving problems. • Ensures annual employee performance reviews are conducted in a timely and effective manner. Evaluates performance of employees for compliance with established policies and objectives of the organization and contributions in attaining objectives. • Helps set the tone of the department to ensure morale, teamwork, and that the positive employment culture of the organization is maintained. • Regularly schedules leadership/management, department, and staff 1:1 meetings to provide leadership, development, and a forum for communication to ensure coordination and collaboration in meeting organization and individual goals. Other Responsibilities • Demonstrates a commitment to the quality improvement process and the philosophy of continuous improvement; identifies and responds actively and with sensitivity to the needs of all concerned; participates as a team player in all phases of the organization; and is open and responsive to change. • Communicates and interacts with co-workers and all others in a pleasant and professional manner at all times. • Maintains strict confidentiality of personnel data, proprietary information, and sensitive materials as required. • Maximizes cost efficiency and productivity in the use of all resources of the department and organization. • Attends all required department events, staff meetings, and any other job-related functions. Attends and successfully completes all mandatory trainings. • Does not communicate with any news media or volunteer business information to other agencies. Directs public relations issues to the appropriate person. • Does not enter into any contract without approval which commits the organization to any obligation, or which transfers company assets to any outside interests, or which involve expenditures of a capital nature. • Performs within position and personal limitations and provides information to employees, co-workers, business contacts, and others only as able and appropriate for position. • Complies with all InnovAge policies and procedures. • Immediately stops a process that jeopardizes safety or security. • Performs other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions REQUIRED Education • Bachelor’s degree in related field or equivalent work experience in related field. Licensure, Certification, Registration or Designation • Requires state issued driver’s license, personal transportation, good driving record and auto insurance as required by law and the ability to travel. • Requires Certified Safety Professional (CSP) and/or Certified Healthcare Safety Professional (CHSP) designation or ability to obtain within one (1) years of hire date. Work Experience and Qualifications • Minimum ten (10) years of combined broad-based Safety Administration/Management experience required. • Ideal candidate will have safety experience in the healthcare industry at health delivery and/or insurance organizations. • Strong leadership and management skills and a minimum of ten (10) years’ experience supervising staff and managing a Safety department. • Previous experience and proven ability to effectively train/educate adult learners. PREFERRED Education • Bachelor’s degree preferably in Safety Management related field. Licensure, Certification, Registration or Designation • BCSP Certified Safety Professional (CSP), preferred. • Other Safety related license or certification. Work Experience and Qualifications • Minimum 10 years of experience in safety with several of those years in healthcare preferred. • Demonstrated subject matter expertise in safety operations, with a clear understanding of risk management principles. • In-depth knowledge on the design, implementation, and maintenance of safety programs and service as well as conducting investigations. • Ability to perform in-depth investigations for safety incidents to include fact-finding, interviewing, recommending corrective action measures, and compiling and reporting results to leadership. • Experience with providing safety monitoring and incident response for a corporate environment. • High-level critical thinking and analytical skills, management experience and exceptional relationship management competencies to understand the impact and sensitivity of safety issues. • An advanced and functional understanding of current and emerging safety industry standards, technologies and systems. • Ability to develop and project-manage full life-cycle implementations for core safety programs, including creation of policies, standards, guideline, processes, procedures, plans and tactical deployment of safety technologies. Travel Requirements Travel Estimated Percent of time Spent – 50% • Travel between InnovAge worksites nationwide • Overnight travel out of state Relocation • Must be open to relocation based on business necessity InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model. InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. Applicants are considered until the position is filled. $103,300-$134,400 Compensation Disclaimer The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays. Attention Florida Applicants This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse. For more information, please visit the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com Agency Disclaimer InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.

• You will be a key member of the ATE Compliance Program, reporting directly to the Compliance Program Lead. • Your primary focus will be to gain an in-depth understanding of PwC compliance standards and support teams in their correct application. • This role is centered on control validation, ensuring controls are well designed and operating effectively across ITGC, ISP, and QMS domains. • You will be responsible for testing controls, reviewing evidence, facilitating audits, responding to requests, supporting escalations, and contributing to the evolution of controls. • Main responsibilities: Test and validate ITGC controls (primary focus); test and validate whether ITGC controls are appropriately designed and operating as expected; validate controls related to: Identity and access management, Change management, Cybersecurity operations, Database and network controls; facilitate audits and manage compliance evidence; support the handling of inquiries and escalations related to controls; support remediation processes and continuous monitoring; interact with stakeholders and areas involved in the program; assist in communicating compliance and risk topics; prepare reports, metrics, and data-driven analyses; support reviews of policies, procedures, and access.