Blessinger Legal

Role Description We are seeking a motivated and detail-oriented Remote Recruitment Specialist to support the hiring needs of our growing immigration law firm. The ideal candidate will be responsible for sourcing, screening, and coordinating candidates for various positions including attorneys, paralegals, case managers, and administrative staff. This role requires strong communication skills, experience with remote hiring processes, and the ability to identify talent that aligns with our firm's mission of providing high-quality immigration legal services. - Manage the full recruitment lifecycle for open positions. - Post job advertisements on job boards, professional networks, and legal career platforms. - Source candidates using platforms such as LinkedIn, Indeed, and legal recruitment networks. - Review resumes and applications to identify qualified candidates. - Conduct initial candidate screening interviews via phone or video. - Coordinate interviews between candidates and hiring managers. - Maintain candidate pipelines and track applicants using an Applicant Tracking System (ATS). - Communicate regularly with hiring managers to understand staffing needs. - Ensure a positive candidate experience throughout the hiring process. - Maintain recruitment records and generate hiring reports. - Assist with onboarding processes for new hires. Qualifications - Bachelor’s degree in human resources, Business Administration, or related field (or equivalent experience). - 2+ years of experience in recruitment or talent acquisition. - Experience recruiting for legal, professional services, or administrative roles preferred. - Strong interviewing and candidate evaluation skills. - Excellent written and verbal communication skills. - Ability to work independently in a remote environment. Requirements - Experience recruiting for immigration law firms or legal professionals preferred. - Familiarity with Applicant Tracking Systems (ATS). - Knowledge of legal job boards and networks. - Experience hiring remote teams. Benefits - Starting at $6 USD per hour. - Competitive salary based on experience. - Remote work flexibility. - Opportunity for growth within the firm. Instructions to Apply Interested candidates should submit their resume and a brief cover letter explaining their recruitment experience and interest in working with a legal services organization. You should put the word “Starfish Recruiter” in the subject line to show attention to detail.

Role Description We are seeking a Customer Service Intake Experience to serve as the first point of contact for clients. This role requires strong phone-handling skills, clear documentation, and a professional, empathetic communication style. The ideal candidate has prior U.S.-based customer service or receptionist experience and is comfortable handling multiple inquiries at once, including conducting initial client intake for immigration matters. - Handle inbound and outbound client communications via phone, email, chat, SMS, and social media - Conduct client intake for immigration matters, gathering and documenting relevant information accurately - Triage calls, log and categorize interactions, and escalate issues when needed - Provide accurate information about services and next steps - Follow up proactively with clients and internal staff - Maintain accurate client records, intake notes, and documentation - Perform administrative, intake, or outreach tasks during low call volume Qualifications - 1+ year experience as a receptionist or customer service representative in a U.S.-based company - Fluent in English and Spanish (spoken and written) - Experience handling inbound and outbound calls - Strong documentation, intake, and call‑logging skills - Ability to manage multiple client interactions at once (up to 3 calls) - Proficient in Microsoft Office and Google Workspace - Reliable, proactive, and able to work independently Requirements - Legal or immigration law experience - Familiarity with INSZoom or Docketwise

Role Description You will work directly with the Firm partner. Assigned tasks may vary daily but will be provided to you at the beginning of each week. We are looking for someone who is motivated and who can work on his or her own without the need for micromanaging. General Duties and Responsibilities - Follow up with support staff to ensure deadlines are met - Provide daily reports regarding deadlines - Research and provide findings regarding requests from managers - Personal assistant tasks - Other tasks as assigned Qualifications - Fluent in the English language - High School diploma - At least two years' experience as an administrative assistant or in a managerial role Training Provided We offer a training schedule for new employees, including pre-recorded and live legal training sessions on the firm’s practice areas and office procedures. There is a stipend provided once the training period is over. Benefits - Competitive Salary - Paid Time Off and Paid Holidays (President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day, Day after Thanksgiving Day, Christmas Eve, Christmas Day, and New Year’s Day)

Role Description We are seeking a passionate and driven Associate Immigration Attorney to join our growing legal team. The attorney will play a critical role representing clients in removal proceedings, applying for differing immigration visas and attending interviews at USCIS, and supporting federal litigation, depending on background and interest. The ideal candidate will have a strong commitment to advocacy, legal excellence, and creative problem-solving in support of immigrant communities. Key Responsibilities - Conduct client consultations for various clients on various applications and forms of relief applied with USCIS, including business immigration visas, and before the immigration courts. - Review case filings and advise on case strategy. - Research legal arguments and draft persuasive filings, briefs, and motions. - Explore creative legal strategies and innovative case solutions. - Prepare and file evidentiary submissions in support of relief. - Prepare and file various immigration applications with supportive evidence including, but not limited to: - Family based and Humanitarian Applications: I-130 family petitions, Adjustment of Status, I-751s, Naturalization, K fiancé visas, Affirmative Asylum, VAWA, T-visas, U-visas, I-360 (VAWA & SIJS), Waivers of Inadmissibility, and Employment Authorization. - Business Applications: Applications for L visas, TN visas, O visas, P visas, H1B visas, PERM process, labor certifications, etc. - Immigration Court Applications: Asylum, withholding of removal, Convention Against Torture (CAT), Cancellation of Removal (non-LPR and LPR), NACARA, and Adjustment of Status. - Draft and review client affidavits. - Represent clients before USCIS, the Department of State, the Department of Justice, the Asylum Office, and other immigration agencies. - Represent non-detained and detained clients in removal proceedings at various Immigration Courts (in person and remotely) at various stages of the process including preliminary hearings, and final merits hearings. - Draft appeals to the Board of Immigration Appeals and Administrative Appeals Office. - If licensed in Maryland, Virginia, or DC, represent clients in state court for custody and Special Immigrant Juvenile Status (SIJS) findings. - Supervise and mentor legal assistants, interns, and law clerks, as assigned. - Participate in internal training and contribute to staff development. Qualifications - J.D. from a U.S.-accredited law school. - Admission to any state bar or the District of Columbia. - Minimum of two years of experience practicing immigration or criminal law. - Valid U.S. driver’s license. - Proficient in Spanish. Preferred Qualifications - Licensed or eligible to practice in Maryland or Virginia. - Criminal, federal litigation, or family law experience is a plus. - Fluency in Spanish (oral and written). Requirements - Strong legal research and writing skills. - Effective oral advocacy and courtroom presence. - Experience with USCIS interviews, federal litigation, affirmative filings, and/or removal defense, preferred. - Cultural humility and trauma-informed practice in client engagement. - Excellent organizational and time management skills. - Ability to manage own casework with minimal supervision. - Commitment to high-quality client service and compliance with firm procedures. Benefits - Competitive salary based on experience. - Health and dental insurance through Blue Cross Blue Shield. - Flexible Spending Account (FSA). - Two weeks paid time off (additional time may be approved with supervisor approval) and most federal holidays paid off. - 401(k) with employer match (50% match up to 3% of salary). - Reimbursement for one bar membership annually. To Apply Please submit the following materials: - Cover letter (must address bar admission status, team preference, relevant experience to the team preference, Spanish fluency, driver’s license, and salary expectations) - Resume - Legal writing sample (maximum 10 pages), please include the file/link to your cover letter Applications will be reviewed on a rolling basis. Position open until filled.

Role Description The Customer Experience Representative serves as the first point of contact for clients seeking assistance with the company’s services. This role is responsible for managing inquiries across multiple channels, maintaining accurate client records, and ensuring a high level of client satisfaction through professional and timely support. - Ensure a positive, professional, and efficient client service experience - Manage client inquiries via phone, email, chat, SMS, and social media - Handle inbound and outbound calls; log and classify calls (e.g., transfer, inquiry, follow-up) - Address client concerns and escalate complex issues to the appropriate department - Provide accurate information about services and general assistance - Proactively follow up with clients on ongoing cases or requests - Maintain and update client records and documentation - Identify potential service issues and initiate proactive solutions - Stay updated on company policies, procedures, and service trends - Recommend improvements based on client feedback - Perform administrative or support tasks during low call volume (e.g., contacting attorneys regarding cases) Qualifications - Previous experience as a customer service representative - Fluency in English and Spanish - Familiarity with INSZoom or Docketwise Requirements - At least 1 year experience as a receptionist in a US-based company - Prior experience in customer service and/or calling roles - Strong English communication skills (verbal and written) - Experience handling inbound and outbound calls - Familiarity with logging calls and categorizing interactions - Proficiency in Microsoft Office and Google Workspace - Ability to multitask and manage multiple client interactions simultaneously - Strong problem-solving and interpersonal skills - Ability to work proactively and independently Benefits - Rate: $6 – $7 per hour - Employment Type: Full-Time

Company: Blessinger Legal PLLC Department: Customer Experience Reports to: CSE Supervisor Compensation & Schedule - Rate: $6 – $7 per hour - Employment Type: Full-Time Position Purpose The Customer Experience Representative serves as the first point of contact for clients seeking assistance with the company’s services. This role is responsible for managing inquiries across multiple channels, maintaining accurate client records, and ensuring a high level of client satisfaction through professional and timely support. The ideal candidate will have strong customer service experience triaging calls of various types and on a complexity of issues with a respectful and sympathetic tone. They will be able to document client calls, forward them, and follow up with clients in a proactive manner.  Primary Responsibilities - Ensure a positive, professional, and efficient client service experience - Manage client inquiries via phone, email, chat, SMS, and social media - Handle inbound and outbound calls; log and classify calls (e.g., transfer, inquiry, follow-up) - Address client concerns and escalate complex issues to the appropriate department - Provide accurate information about services and general assistance - Proactively follow up with clients on ongoing cases or requests - Maintain and update client records and documentation - Identify potential service issues and initiate proactive solutions - Stay updated on company policies, procedures, and service trends - Recommend improvements based on client feedback - Perform administrative or support tasks during low call volume (e.g., contacting attorneys regarding cases) Performance Expectations - Handle multiple calls when needed (typically up to 3 simultaneously) - Maintain strong call handling efficiency (AHT awareness) Preferred Qualifications - Previous experience as a customer service representative - Fluency in English and Spanish - Familiarity with INSZoom or Docketwise

Job Title: Evidence Documentation Support Reports to: Senior Legal Assistant Status: Part Time Position Purpose: This position is for a virtual assistant who can take on a variety of administrative roles in compiling various documents together into one single PDF document and creating an accompanying table of contents. This position may also include additional virtual administrative assistant tasks, as needed.   Primary Responsibilities: - You will receive a list of evidence from the assigned team on the case that is needed for an immigration case. You will create a list of the evidence in the Spanish language and send it to the client via text message and email (you will first confirm the phone number for the client is correct). - You will then follow up with the client until we receive the evidence back from the client. - You will then compile the evidence into different sections, including, but not limited to, the following: biographic information, proof of residence in the United States, proof of payment of taxes, etc. (The categories will be provided to you for each case). - You will then create an insert to go between each document. - You will then put all documents together and paginate the documents. - You will then create a table of contents including each piece of evidence we have received and the page number, separated by categories.   Application Details: You must put “Starfish TOC Member” in the subject line of your application, explain your interest for the role, and explain why you are the best candidate for the role.  Please note that a failure to follow that instruction will result in not being considered for this position.

Title: Legal Contracts & Billing Coordinator Reports to: Finance Coordinator Status: Full-time Rate: $6 - $7/hour The Legal Contracts & Billing Coordinator will be responsible for supporting our finance team in a wide range of financial and administrative duties such as contract management, collection of payments, processing payments, updating financial records, and managing invoices. This role plays a crucial part in ensuring the financial health and integrity of the firm. A strong candidate will have a proven track record handling financial transactions involving client information, meeting daily billing goals and deadlines, be proactive in following up to complete tasks, and have excellent customer service tone and etiquette. Description: - Draft, review, and organize contracts, ensuring they are accurate, complete, and compliant with company standards. - Act as a point of contact for clients regarding current and outstanding payments; this includes collecting initial payments, upcoming and overdue payments in a timely fashion. - Conduct courteous and professional phone calls and send emails to address payment inquiries and negotiate payment arrangements. - Create and issue invoices in the financial system, accurately reflecting retained services. - Verify invoice details, such as pricing, terms, and payment deadlines, to eliminate discrepancies with attorneys and operational staff. - Monitor contract status and follow up with relevant parties to ensure prompt signatures and adherence to agreed terms. - Track and manage payment schedules to minimize overdue accounts. - Organize, secure, enter, and maintain records of contracts, invoices, and related financial documents for auditing and reference purposes.

Title: Legal Contracts & Billing Coordinator Reports to: Finance Coordinator Status: Full-time Rate: $6 - $7/hour The Legal Contracts & Billing Coordinator will be responsible for supporting our finance team in a wide range of financial and administrative duties such as contract management, collection of payments, processing payments, updating financial records, and managing invoices. This role plays a crucial part in ensuring the financial health and integrity of the firm. A strong candidate will have a proven track record handling financial transactions involving client information, meeting daily billing goals and deadlines, be proactive in following up to complete tasks, and have excellent customer service tone and etiquette. Description: - Draft, review, and organize contracts, ensuring they are accurate, complete, and compliant with company standards. - Act as a point of contact for clients regarding current and outstanding payments; this includes collecting initial payments, upcoming and overdue payments in a timely fashion. - Conduct courteous and professional phone calls and send emails to address payment inquiries and negotiate payment arrangements. - Create and issue invoices in the financial system, accurately reflecting retained services. - Verify invoice details, such as pricing, terms, and payment deadlines, to eliminate discrepancies with attorneys and operational staff. - Monitor contract status and follow up with relevant parties to ensure prompt signatures and adherence to agreed terms. - Track and manage payment schedules to minimize overdue accounts. - Organize, secure, enter, and maintain records of contracts, invoices, and related financial documents for auditing and reference purposes.

The Finance Auxiliary will be responsible for supporting our finance team in a wide range of financial and administrative duties such as contract management, collection of payments, processing payments, updating financial records, and managing invoices. This role plays a crucial part in ensuring the financial health and integrity of the firm. A strong candidate will have a proven track record handling financial transactions involving client information, meeting daily billing goals and deadlines, be proactive in following up to complete tasks, and have excellent customer service tone and etiquette. Description: - Draft, review, and organize contracts, ensuring they are accurate, complete, and compliant with company standards. - Act as a point of contact for clients regarding current and outstanding payments; this includes collecting initial payments, upcoming and overdue payments in a timely fashion. - Conduct courteous and professional phone calls and send emails to address payment inquiries and negotiate payment arrangements. - Create and issue invoices in the financial system, accurately reflecting retained services. - Verify invoice details, such as pricing, terms, and payment deadlines, to eliminate discrepancies with attorneys and operational staff. - Monitor contract status and follow up with relevant parties to ensure prompt signatures and adherence to agreed terms. - Track and manage payment schedules to minimize overdue accounts. - Organize, secure, enter, and maintain records of contracts, invoices, and related financial documents for auditing and reference purposes.