Baylor College of Medicine

Title: Patient Insurance Specialist II Location: Remote within Houston, TX Salary Range: $39,150 - $46,059 FLSA Status: Nonexempt Work Schedule: Monday – Friday, 8 a.m. – 5 p.m. Job Description: Summary Patient Business Services is seeking a Patient Insurance Specialist II to financially clear patients for upcoming scheduled services. Job Duties - Investigates and verifies insurance coverage and eligibility for scheduled services. - Creates and collects patient out of pocket estimates. - Financially clears office visits that may involve minor procedures for specialist services. - Contacts external PCP offices to initiate and secure insurance PCP referral approvals for Baylor specialists. - Obtains insurance PCP referral approvals on behalf of Baylor PCPs. - Answers Insurance Verification Helpline calls and emails to resolve insurance questions from patients and clinical departments. - Corresponds with insurance companies to review denied services and provides recourse for payment. - Performs other job-related duties as assigned. Minimum Qualifications - High school diploma or GED. - One year of relevant experience. Preferred Qualifications - Pre-service verification experience. - Multi-specialty insurance verification experience. - Epic experience. - Efficient high-volume productivity. Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer

Title: Research Administration Associate - Grants Management Location: Houston, TX, US Workplace: Hybrid Department: Research Salary Range: $70,618 - $80,000 Job Description: The Department of Medicine, seeks a highly skilled Research Administration Associate to support comprehensive pre-award and post-award research administration. This role will manage complex pre-award activities, serve as admin liaison to domestic and international research partners, support faculty throughout the full proposal lifecycle, and ensure adherence to sponsor and institutional policies. The ideal candidate will work independently and efficiently in a fast-paced environment while delivering high-quality administrative support to the section's expanding research portfolio. A hybrid work schedule may be available upon successful completion of training. Employees with CRA certification are eligible for certification pay. Job Duties - Manage Pre-Award activities, including BRAIN proposal, application preparation and submission for federal, state, and foundation sponsors. - Review FOAs and ensure all proposal components meet sponsor and electronic system requirements. - Provide budget development, including justifications, budget forms, and guidance to faculty. - Assist faculty with progress reports (RPPRs), NCEs, JIT, including calculating unobligated balances. - Update and monitor Personnel Level of Effort (PLOE) in the CPRIT portal. - Prepare and manage outgoing subcontracts and review incoming subrecipient agreements for domestic and international collaborators. - Monitor subrecipient activity by reviewing invoices for accuracy, allowability, and compliance, and ensure subrecipients submit invoices on time through regular follow-up and escalation when necessary. - Review Notices of Award (NOAs) and communicate key terms, restrictions, and requirements to faculty. - Monitor and review financial activities of sponsored research projects, including budget adjustments, cost transfers, effort reporting, and expenditures, ensuring they are in line with sponsor and institutional guidelines. - Generate monthly financial reporting and perform in-depth financial reviews to identify and resolve issues with grant accounts. - Serve as liaison with Accounting, DOM Research Administration, SPO, SPF and collaborating institutions. - Ensure compliance with BCM policies, sponsor regulations, and federal guidelines. - Use Microsoft Excel and institutional financial reporting systems (e.g. SAP S/4 Hana, and Power BI) to support proposal budgeting and award monitoring while assisting faculty with reporting and compliance needs. - Contribute to process improvements in pre-award and reporting workflows. - Perform other job-related duties as assigned. Minimum Qualifications - Bachelor's degree. Certified Research Administrator certification through the Research Administrators Certification Council (RACC) may substitute for the degree requirement. - Two years of relevant experience. Preferred Qualifications - Ability to work independently in a fast-paced environment and manage multiple deadlines. - Strong communication with excellent interpersonal skills and a high level of accountability. - Self-motivated team player who works well under pressure, and maintains professionalism in a fast-paced research environment. - Demonstrated ability to build and maintain strong professional relationships with faculty, staff, and internal and external collaborators. - Highly detailed-oriented with strong organizational and problem-solving skills. - Experience with Microsoft Excel and financial supporting tools. Work Authorization Requirement: This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

Title: Research Administration Associate - Grants Location: Houston, TX, US Workplace: Hybrid Division: Medicine Location: Houston, TX Salary Range: $70,618 - $83,080 FLSA Status: Exempt Work Schedule: Monday – Friday, 8 a.m. – 5 p.m. Job Description: The Department of Medicine, Section of Health Services Research, seeks a highly skilled Research Administration Associate to support comprehensive pre-award and select post-award research administration. This role manages complex pre-award activities, collaborates with domestic and international subrecipients and research partners, and supports faculty throughout the full proposal lifecycle, ensuring adherence to sponsor and institutional policies. The ideal candidate will work independently and efficiently in a fast-paced environment while delivering high-quality administrative support to the section's expanding research portfolio. A hybrid work schedule may be available upon successful completion of training. Employees with CRA certification are eligible for certification pay. Job Duties - Manages pre-award activities, including BRAIN proposal preparation and submission for federal, state, and foundation sponsors. - Reviews FOAs and ensures all proposal components meet sponsor and electronic system requirements. - Provides budget development, including justifications, budget forms, and guidance to faculty. - Assists faculty with progress reports (RPPRs), NCEs, JIT, including calculating unobligated balances. - Initiates and oversees all MOUs for the Section of Health Services Research. - Prepares and manages outgoing subcontracts and reviews incoming subrecipient agreements for domestic and international collaborators. - Monitors subrecipient activity by reviewing invoices for accuracy, allowability, and compliance, and ensure subrecipients submit invoices on time through regular follow-up and escalation when necessary. - Reviews Notices of Award (NOAs) and communicate key terms, restrictions, and requirements to faculty. - Serves as liaison with Accounting, GCA, DOM Research Administration, SPO, and collaborating institutions. - Supports coordination and submission of large program project grants and related progress reports. - Ensures compliance with BCM policies, sponsor regulations, and federal guidelines. - Contributes to process improvements in pre-award and reporting workflows. - Uses BRAIN, Microsoft Excel, and institutional financial reporting systems (e.g. SAP S/4 Hana, and Power BI) to support proposal budgeting and award monitoring while assisting faculty with reporting and compliance needs. - Performs other job-related duties as assigned. Minimum Qualifications - Bachelor's degree. Certified Research Administrator certification through the Research Administrators Certification Council (RACC) may substitute for the degree requirement. - Two years of relevant experience. Preferred Qualifications and Skills - Experience with Microsoft Excel and financial supporting tools. - Ability to work independently in a fast-paced environment and manage multiple deadlines. - Strong communication with excellent interpersonal skills and a high level of accountability. - Self-motivated team player who works well under pressure and maintains professionalism in a fast-paced research environment. - Demonstrated ability to build and maintain strong professional relationships with faculty, staff, and internal and external collaborators. - Highly detailed-oriented with strong organizational and problem-solving skills. Work Authorization Requirement: This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

Title: Manager, Reporting and Quality Control - Grants Management Division: Finance Work Arrangement: Remote within Texas Location: Remote within Texas Salary Range: $99,213 - $134,229 FLSA Status: Exempt Work Schedule: Monday – Friday, 8 a.m. – 5 p.m. Job Description: Summary Reporting to the Director of Research Accounting and Compliance, this position is a key member of the Sponsored Projects Finance (SPF) management team, responsible for monitoring the quality of grant master data, timely transaction processing, and timely and accurate sponsored account close-out. Ensures appropriate GAAP basis accounting for sponsored agreements. Will consider highly qualified candidates to work remotely within the state of Texas. Will be required to attend work related meetings in Houston occasionally, travel for these meetings will be at the employee’s expense. Job Duties - Ensures grants master data is maintained to support accurate reporting, decision making, efficiency, and compliance. - Serves as a subject matter expert on the reporting of grants data and the functionality of the grants module in the financial accounting system. - Serves as a liaison between SPF, department research administrators and other central processing areas to assure the appropriate controls and timely processing of transaction against sponsored programs. - Oversees the reconciliation of accounts for the appropriate representation of sponsored revenues, expenses, liabilities, and receivables related to grants accounting in BCM’s GAAP basis financial statements. - Writes, maintains and communicates policies and procedures related to post-award accounting. - Develops, generates, and manages timely accounting and financial reports. - Generates various analyses and financial reports for management. - Ensures accounting transactions and reports are conducted in accordance with accounting standards and BCM policies. - Supervises research accounting staff. - Stays abreast of current trends related to research administration. - Performs other job-related duties as assigned. Minimum Qualifications - Bachelor's degree in Accounting, Finance, Business or related field. - Five years of experience in research administration, sponsored programs or grants accounting that includes at least three years of people management experience. Department Specific Requirements - Familiarity with ERP systems and other grants management platforms. - Familiarity with federal regulations (Uniform Guidance, NIH Grants Policy, etc.). - Advanced ability to use technology tools, such as Microsoft Excel, Power BI, etc., to manipulate large data sets to gain insights, perform reconciliations, and monitor data quality. - Ability to clearly communicate financial information. - Ability to interpret, communicate and apply sponsor regulations and award terms and conditions. - Ability to exercise discretion and independent judgment while making decisions. - Ability to work collegially with individuals within BCM to accomplish the common goal of efficient and compliant grants administration. - Strong organizational skills and ability to manage competing deadlines in a fast-paced environment. Preferred Qualifications and Skills - Master's degree - Certified Research Administrator - S4 Hana - ERP System Implementation experience - GAAP experience Work Authorization Requirement: This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

Assigns appropriate modifiers to charges for clean claim submission. Utilizes the Optum encoder to review and/or assign ICD-10-CM, CPT,  and HCPCS Level II codes on charges.

Title: Associate Director, Philanthropic Data Management and Analytics Location: Remote within Texas, TX, US Workplace: Remote within Texas Department: Business Operations Job Description: Summary This role requires a broadly experienced, analytical and self-motivated data professional. The Associate Director, Philanthropic Data Analytics is responsible for maintaining operations and integrity of the organization’s fundraising information management system. Additionally, responsibilities include designing and generating queries, lists and analytical reports for fundraising activities. This position reports directly to the Senior Director of Philanthropic Operations. Internal title: Senior Donor Database Analyst; working title: Associate Director, Philanthropic Data Management and Analytics Job Duties - Designs, builds and publishes reports using a variety of reporting applications and data visualization tools for College departments and leadership for fundraising evaluation, planning, and donor solicitation. Applications include Power BI, Blackbaud CRM, Luminate Online, Almabase, Blackbaud SKY Platform, Excel, and Insight Designer. Provides analysis based on data as requested. - Generates lists for mailing, prospect evaluation, and fundraising reporting using Blackbaud CRM. - Performs data imports of constituent data including contact records, prospect research, education, employment, endowment, and scholarship information using Blackbaud CRM, Blackbaud SKY API, Zuri Velocity and other tools. - Creates and documents standards, processes, and procedures to ensure data integrity and database efficiency including the use of Power Automate, Zuri Velocity and other tools. - Assists with database administration and maintenance including designing and implementing protocols and training staff. - Uses strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights and communicate effectively with non-technical stakeholders. - Ensures data access across processes is secure and follows HIPAA and FERPA compliance standards. - Performs other job-related duties as assigned. Minimum Qualifications - Bachelor's degree. Four years of relevant experience may substitute for degree requirement. - Four years of relevant experience. Department-specific Requirements - Advanced knowledge of designing, developing and generating reports and visualizations from a relational database using Structured Query Language (SQL) and Power BI. - Experience managing fundraising information management systems. - A minimum of five (5) years of experience in database management or related field with preference given to experience with Blackbaud products. - Advanced skills in Microsoft Office, specifically Excel. Preferred Qualifications and Skills - Thorough knowledge of fundraising principles and methods strongly preferred. - Familiarity with cloud data storage and analytics platforms (e.g., AWS S3 + Athena, Azure Data Lake, GCP Storage + BigQuery, Snowflake) a plus. Work Authorization Requirement: This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

Title: Research Administration Associate - Grant Management Location: Houston, TX, US Workplace: Hybrid Department: Research Job Description: Summary The Department of Ophthalmology at Baylor College of Medicine is seeking a highly motivated and detail-oriented Research Administration Associate to join our team. This position will be responsible for managing pre and post award administration for multiple principal investigators. The ideal candidate must be detail oriented, able to multitask, and work in a fast-paced environment. Employees with CRA certification are eligible for certification pay. This position is eligible for a hybrid work schedule after completing training. Job Duties - Prepare grant and subcontract submissions internally (BRAIN) and externally (Sponsor sites). - Contribute to the development and continuous improvement of the pre-award and post award grants management process. - Review and analyze current protocols, faculty-staff communication, and quality of the submission process. - Review and approve grant applications, certifying summary data in the College's electronic Biomedical Research and Assurance Information Network (BRAIN) on behalf of the department. - May make recommendations for process revisions and implement changes as appropriate. - Prepare budgets for grant quarterly/biannual/annual reporting purposes. - Prepare financial reports and track research mission financials for department leadership review for financial performance of grants and contracts. - Ensure compliance with all guidelines. - Prepare outgoing subcontracts and review incoming subcontracts. - Perform other job-related duties as assigned. Pre-Award Activities - Assist faculty in identifying funding opportunities and ensuring eligibility for grant submissions. - Prepare and coordinate the submission of research grant applications, including reviewing and ensuring compliance with all guidelines, formatting, and timelines. - Develop budgets for grant proposals, ensuring appropriate allocation of resources and alignment with sponsor requirements. - Liaise with the Office of Sponsored Programs and other internal departments to submit applications and address issues. Post-Award Activities - Monitor awarded grants and contracts, ensuring funds are spent in accordance with sponsor regulations and institutional policies. - Prepare financial reports and reconciliations for research projects, working closely with the finance department and principal investigators (PIs). Minimum Qualifications - Bachelor's degree. Certified Research Administrator certification through the Research Administrators Certification Council (RACC) may substitute for the degree requirement. - Two years of relevant experience. Preferred Qualifications - Grants management experience in a academic research setting Work Authorization Requirement: This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

Title: Professional Fee Coder II Location: Greenway Plaza, TX, US Division: Patient Business Services Work Arrangement: Hybrid Salary Range: $57,320 to $67,435 FLSA Status: Nonexempt Work Schedule: Monday – Friday, 8 a.m. – 5 p.m. Job Description: The Patient Business Services (PBS) Coding department is looking for an experienced mid-level coder to review and abstract CPT, ICD-10 and HCPCS coding for physician services. Our coders assist in maximizing the revenue by completely capturing and accurately documenting physician, professional, and departmental charges to ensure submission of clean insurance claims, as well as accurate patient statements. They apply correct coding guidelines to patient charge encounter, while assuring timely turnaround of charges. The PBS Coding department is responsible for accurately capturing the revenue for all physician specialties at Baylor College of Medicine as well as outpatient facility charges at McNair Cancer Center. We focus on providing accurate and compliant coding assistance by coders who are certified and up-to-date on coding rules and regulations. This position is located at Greenway Plaza with opportunities to telecommute. Job Duties This position is responsible for accurately reviewing and capturing physician and outpatient facility coding through Epic and Optum Claims Manager. Responsibilities include the following: - Reviews and accurately resolves NCCI, LCD, NCD, and MUE edits as well as other payer specific coding edits. - Assigns appropriate modifiers to charges for clean claim submission. - Utilizes the encoder to review and/or assign ICD-10-CM, CPT, and HCPCS Level II codes on charges. - Accurately abstracts from medical records all CPT, ICD-10 and HCPCS codes for procedures and surgeries. - Audits physician assigned evaluation and management CPT codes for accuracy and documentation compliance. - Reviews coding denials and resolves issues in conjunction with the collections team. - Participates in physician education regarding coding and billing topics. - Keeps abreast of changes to ICD_10, CPT and HCPCS coding and communicate changes with providers and management. - Provides training to entry level coders in coding and working Epic edits. - Performs other duties as assigned. Minimum Qualifications - High school diploma or GED. - Three years of relevant experience. - Certified Coding Specialist – Physician-based (CCS-P) by the American Health Information Management Association (AHIMA) or Certified Professional Coder (CPC) by the American Academy of Professional Coders (AAPC). Preferred Qualifications - Proficiency in Microsoft Office, Excel, Epic EHR and Citrix portal. - Excellent verbal and written communication skills and writing experience. Work Authorization Requirement: This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

Title: Coordinator, Community Relations & Special Events Location: Houston, TX, US Workplace: Hybrid Department: Business Operations Job Title: Coordinator, Community Relations & Special Events Division: Psychiatry and Behavioral Sciences Work Arrangement: Hybrid Location: Houston, TX Salary Range: $47,372 - $56,000 FLSA Status: Nonexempt Work Schedule: Monday – Friday, 8:30 a.m. – 5:30 p.m. Job Description: Summary The Department of Psychiatry and Behavioral Sciences is seeking a proactive and relationship‑driven professional to support and promote the Texas Child Health Access Through Telemedicine (TCHATT) program across school districts throughout the Greater Houston area. As part of the Texas Child Mental Health Care Consortium (TCMHCC), TCHATT delivers free, high‑quality telehealth services to students enrolled in Texas public schools, helping expand access to timely mental health support. In this role, the individual will serve as a key liaison between Baylor College of Medicine’s TCHATT team and partnering school districts. Responsibilities include coordinating and executing outreach strategies, strengthening district engagement, and increasing awareness of TCHATT services. The ideal candidate will excel at building partnerships, communicating effectively with diverse stakeholders, and representing the program with professionalism and enthusiasm. This position offers the flexibility of a hybrid work schedule. Job Duties - Represents TCHATT at school/community events (fairs, parent nights, district events). - Plans and coordinates event logistics (travel, materials, scheduling). - Operates with direction from the manager (targets provided by leadership). - Provides high-level program overview only; collect contact information for follow-up. - Confirms flyers, swag, calendar invites, speaker confirmations, and location details. - Ensures all logistical materials are prepared in advance. - Collaborates with internal and external stakeholders, including providers, community organizations, schools systems, and state agencies to ensure program activities, and contacts are up to date. - Attends meetings, conferences, and committees related to child mental health to stay informed about current trends, policies, and best practices. - Performs other duties as assigned. Minimum Qualifications - High School Diploma - Two years of relevant experience. Preferred Qualifications - Bachelor's degree in marketing, business administration, communications, or a related field. - Strong verbal communication skills. - Excellent organizational and project management skills, with the ability to coordinate multiple tasks and meet deadlines. Work Authorization Requirement: This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

Coordinate data collection and participant recruitment for pediatric research, ensuring accurate documentation and safety. Assist with lab procedures and maintain regulatory records while traveling to participants' homes for data collection.