Axis Communications

Title: Unit Leader, East - Primary Casualty Location: locations Alpharetta, GA Red Bank, New Jersey Princeton, NJ New York, NY Short Hills, NJ Job Description: This posting is for an existing vacancy. This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations. Unit Leader, East - Primary Casualty Hybrid - Alpharetta, New York City, Short Hills, Princeton, Red Bank AXIS' U.S. Primary Casualty Division has an opportunity for a dynamic individual to join a strategic team of professional underwriters. Under Head of Casualty supervision, our Unit Leader, East will manage an existing team of Primary Casualty underwriters that act within established guidelines to actively market, analyze, review, evaluate and monitor new and renewal accounts. The Unit Leader will exercise sound judgment in the processing and management of US Primary Casualty accounts and underwriting activities. As part of a progressive, team-oriented work environment, this individual will be responsible for the management, development, growth and profitability of a challenging Primary Casualty book of business. Candidate Profile Unit Leader, East - Primary Casualty will be a "hands-on" technical expert with a history of success within a top-tier Commercial Insurance Carrier focused on Managing and building a regional complex book of Primary Casualty and General Liability risks for the Middle Market & Large Complex risk with premiums of $100K to $1M. Candidates will have deep contacts within the northeast wholesale broker channels, exposure to the manufacturing and Commercial Contractors verticals, and full life cycle exposure to portfolio management across; market cycle fluctuations, solicitation of submissions, underwriting analysis, preparing and issuing indications/quotations/binders, and marketing. Additionally, the candidate must have an executive presence, demonstrating success in communicating, influencing, and building solid relationships that add value to the AXIS business book and contribute to longer-term strategic initiatives. Work Profile This role is ideal for individuals based in Red Bank, Short Hills or Princeton New Jersey; New York City; Or Alpharetta, GA who are looking for a combination of remote, in-office, and face-to-face meetings with internal partners and clients. The job requires three days a week in the office except while traveling to attend sales, industry, and company events. Key Duties & Responsibilities: - Lead and manage the east primary casualty team - Underwrite a profitable book of Middle Market to Large Complex Primary Casualty risks, employing the appropriate analytical diagnostics to assess acceptability - Expertise in analyzing primary General Liability pricing adequacy with an emphasis on Manufacturing and Commercial Contractors verticals - Ability to negotiate terms and conditions in a highly complex and competitive environment with a broad range of wholesale brokers. - Advanced analytical and creative problem-solving skills, with the ability to manage and prioritize multiple tasks - Underwriting and developing a profitable book of business greater than $10M GWP supporting strategic business plans while retaining a diversified mix of business to achieve overall growth and profit objectives (which necessarily includes in-person meetings with brokers and clients) - Developing a east coast focused marketing strategy that recognizes the risk appetite of the wholesale brokers that produce desirable accounts to meet new business goals - Regularly attend meetings in the office and in remote locations with other underwriters, employees, staff and management - Support changes to long-term and short-term business strategies with the ability to adjust quickly & effectively achieve profitability goals - Make recommendations to Head of Casualty regarding market strategy, product development and departmental efficiency - Ability to manuscript specialized policy and endorsement language for highly complex risks - Stay up-to-date on national, state, and regional issues/regulations, industry activity and trends - Responsible for special underwriting projects and presentations as requested by Head of Casualty Required Education/Training & Experience: - Bachelor's degree required. CPCU, ARM, and/or ASLI designations are a plus - A minimum of 10 years Middle Market to Large Complex Primary Casualty underwriting experience - Strong negotiation and business development abilities - Established wholesale broker relationships are highly desired - Advanced technical expertise, underwriting skills and a high level of knowledge of insurance and underwriting principles, practices and procedures - Direct background leading a regional team of Underwriters - In-depth knowledge of the Primary Casualty lines of business and legal and regulatory guidelines, to include demonstrated technical knowledge and skills reflective of a progression of positions with increasing responsibility Other desired skills and characteristics: - Strong communication, negotiation, influencing and presentation skills - Ability to effectively interact with all levels of internal and external business partners. - Ability to effectively analyze and assess risk and develop creative solutions. - Ability to travel and meet with brokers, clients, and attend industry and company meetings in person. For this position, we expect to offer a base salary in the range of USD $200,000 to USD $250,000. The specific salary offer will be based on an assessment of various factors, including the experience of the successful candidate and their work location. In addition, all employees are eligible for competitive incentive targets, with awards based on overall corporate and individual performance. On top of this, we offer a comprehensive and competitive benefits package which includes medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.

• Support customer and territory growth. • Identify, qualify, and develop opportunities across various markets. • Build and maintain a healthy pipeline of opportunities. • Analyze market trends and customer needs. • Support customers and partners throughout the sales cycle. • Establish and strengthen relationships with key decision-makers. • Help customers evaluate solutions. • Develop strong relationships with security integrators, distributors, consultants, architects, engineers, and technology partners. • Manage multiple opportunities and projects. • Coordinate resources to support customer success. • Travel throughout the territory to support customers and partners.

• Own and drive impactful digital marketing campaigns across the MEA region • Mapping customer journeys, creating campaigns, and optimizing conversion rates • Designing and monitoring email campaigns and ensuring efficient data flow between platforms • Coordinating with the EMEA marketing team to execute localized campaigns • Developing integrated demand generation campaigns across digital channels and tracking performance • Measuring campaign performance, providing insights, and optimizing conversion rates • Creating dashboards and reports for marketing decisions and supporting lead generation optimization • Managing the marketing automation platform, creating templates, and training teams • Evaluating market needs, researching trends, and ensuring compliance with data privacy regulations • Developing and executing the MEA Account-Based Marketing strategy • Collaborating with key account managers to create customized marketing plans and optimize campaigns

• Responsible for developing and delivering upon a strategy to identify, engage and nurture new business relationships that will bring a long-term sustainable revenue to Axis. • Primary focus is to secure new Enterprise accounts throughout the South Central. • Success will be measured by expanding key stakeholders, creating new opportunities/objectives, and capturing revenue from new accounts. • Develop new opportunities from the beginning including prospecting, initial meetings, and managing the relationship until revenue is realized. • Build concise and focused strategies with account objectives for each of Axis’ key target segments and aligned with our go-to-market strategy. • Execute plans in accordance with team strategic objectives, KPIs and program goals. • Develop, maintain and grow customer & partner relationships to support sales, drive opportunities, and provide feedback to increase the value of our suite of offerings. • Determine customer/prospect needs and build an ecosystem around them using appropriate internal resources. • Collaborate with Solutions Engineers to solicit, compile & prioritize market feedback for product development based on customer needs. • Provide relevant and timely education and messaging to the industry via association involvement, tradeshow participation, thought leadership, and public speaking. • Serve as internal resource and subject matter expert by supporting sales & marketing initiatives, demos, and localized strategic plans & goals for target accounts. • Identify new markets and innovative solutions to drive additional sales opportunities.

• You will continually promote and educate integrators, distributors, consultants, and end-users to benefit the use of IP Video and Axis cameras • You maintain fluid and dedicated relations with prospects and current customers • You arrange and execute site visits to conduct product demonstrations, presentations, lunch and learns and speaking seminars • You work cohesively with Axis Communication’s Application Development Partners • You recommend proper camera solutions and adequate product comparisons • You actively participate in trade shows, seminars, Axis Academies, Webinars and other promotional sales activities • You prepare weekly sales report with new and existing projects • Perform other related duties as assigned

• Build and maintain strong, long-lasting relationships with prospects and existing customers. • Understand customer business needs and objectives to offer tailored solutions. • Develop and execute a regional business plan to exceed sales targets. • Proactively identify and pursue new business opportunities within the region. • Schedule and conduct site visits, technical product demonstrations, presentations, and educational events to showcase Axis solutions. • Promote the benefits of Axis solutions to integrators, distributors, consultants, and end-users. • Work closely with Technology Partners to deliver customized solutions. • Actively participate in trade shows, seminars, Axis Academies, webinars, and other promotional sales activities. • Stay updated on industry trends, participate in educational events, and share insights internally. • Prepare sales reports detailing new and ongoing projects. • Utilize CRM to provide accurate forecasts and reports on activities and pipelines.

• Provide pre-sales engineering and support • Prepare technical sales support materials • Develop system design recommendations • Project management and maintenance initiatives • Present training seminars on-site and through webinars • Develop Requests for Proposals and Information • Coordinate on-site proof of concept and trial installations • Provide in-depth on-site troubleshooting and solutions • Work cohesively with Regional Sales Managers and sales support • Performs other related duties as assigned

• You will continually promote and educate integrators, distributors, consultants, and end-users to benefit the use of IP Video and Axis cameras • You maintain fluid and dedicated relations with prospects and current customers • You arrange and execute site visits to conduct product demonstrations, presentations, lunch and learns and speaking seminars • You work cohesively with Axis Communication’s Application Development Partners • You recommend proper camera solutions and adequate product comparisons • You actively participate in trade shows, seminars, Axis Academies, Webinars and other promotional sales activities • You prepare weekly sales report with new and existing projects • Perform other related duties as assigned

Technical Services Engineer-Tier II Location: Chelmsford United States remote type Hybrid locations USA - MA - Chelmsford Full time Job requisition id R-115382 Looking for a new start? Think bigger. Think Axis! At Axis Communications we believe in innovating for a smarter, safer world. We just happen to provide cutting-edge security solutions across the globe. While each 'Axian' has his or her own motivators, we all share the same core values. The Technical Services Engineer - Tier II (Hybrid position) troubleshoots and resolves configuration, network and software issues for our IP network cameras, physical access control, and security solutions while utilizing resources of peers, knowledgebase, and software development engineering teams. This is a Hybrid position (one week onsite in the office and one week remote/work from home) based out of our Chelmsford, MA headquarters (after completing initial training and meeting desired KPI's). This gives our employees the much needed flexibility and helps us maintain contact with our culture and fellow Axians. Employees are welcome to work full time in the office if they prefer. Salary: - $75,000 annually (English only role) - $79,500 annually (Bilingual - English with Portuguese/Spanish/French) Shift Requirement: - 11:30 a.m. to 8:00 p.m. shift What You'll Do Here… - Provide world-class technical support for partners and end customers via inbound telephone, online helpdesk, and live chat cases - Manage a high work volume with time-bound constraints - Analyze problems and identify solutions by utilizing databases of existing issues, debugging tools and simple or moderate lab simulations - Ensure escalations and handoffs are efficient by documenting cases clearly and completely - Escalate and collaborate with Software and/or Hardware Engineering to see the problem through to resolution - Develop subject matter expertise and train/mentor others - Use troubleshooting skills to: perform lab replications, research more difficult problems, test engineering provided fixes to ensure the solution resolves the customer's problem What We Are Looking For… - Minimum 2 years' experience in a call center-type environment with an excellent customer service background - Knowledge of network routing and switching protocols - Experience configuring PCs, installing various operating systems and software applications - Experience configuring switches, routers, and other network-related components - Ability to resolve issues and troubleshoot in an unscripted manner - Excellent communication and interpersonal skills - Self-motivated and energetic with a positive approach to problem solving - Eye for details with good time management skills - must be able to handle multiple issues in an organized manner Valued, But Not Required … - Fundamental understanding of physical access control and security systems - Experience with Salesforce Service Cloud CRM system/help desk applications - CCTV/IP Camera installation/configuration - Basic understanding of electricity concepts - Professional degrees/certifications: CompTIA, Cisco, Microsoft, PSP, etc. - Secondary language skill: Spanish, Portuguese, French Physical Demands and Travel… Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Employee is occasionally required to lift 20-25 lbs. - Expected travel time for this position is 10% (domestic and international) What we offer... Axis is a company that puts our employees first. Here is just a glimpse of what we do for our 'Axians': - Inspire you to grow and develop through employer-offered training as well as tuition reimbursement - Take care of more than just the 'work you', but rather the 'whole you' through our health, dental, vision, and fitness/health and wellness programs - Support parents and children through paid parental leave and help alleviate costs through a dependent care reimbursement account - Encourage work/life balance with generous vacation benefit, plus a 3-week sabbatical on your 5-year anniversary (and every 5 years after!) - Help prepare for your life after retirement through our 401(k) program and employer matching Ready to Act Taking the first step to become an Axian is easy - all you have to do is apply! Want to know more about Axis? Visit our web site at www.axis.com. Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action. About Axis Communications We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 6000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

• Design tailored solutions that address customer needs and maximize Axis value. • Act as a trusted advisor, internally and externally, guiding partners and customers with confidence. • Influence major tenders and RFP/RFQ processes, ensuring Axis is strongly positioned. • Showcase Axis technology through high‑impact presentations and demos. • Build strategy with Key Account Managers to strengthen Axis presence at every level. • Develop long‑term relationships with technical decision makers across large corporations. • Collaborate with global and local technology partners to stay ahead of the market. • Understand full end‑to‑end solutions - networking, analytics, software, hardware, services. • Track competitive landscapes and guide customers through the best technical choices. • Promote pilots and proof‑of‑concepts to accelerate opportunities. • Deliver official Axis Academy training and tailored education sessions in your territory.