Auvik Networks is a Canada-based computer networking company that is making solutions that are “changing the way IT networks are managed.” The company, as an employer, fosters
Sales Engineer
Location
Canada
Posted
10 days ago
Salary
C$75K - C$98K / year
Seniority
Mid Level
Job Description
Sales Engineer
Auvik Networks
Role Description Love being a technical resource and using your natural curiosity and desire to help to solve problems and find solutions? Ready for a combination of proactive and reactive solution building? Then this may just be the role for you. In order to support our continued growth, we are looking for ambitious, motivated individuals to join our Technical Pre-Sales team. You will be the primary technical resource for the sales organization and provide technical assistance to prospects during software evaluation. This entails: - Answering questions in real time on Slack. - Attending sales calls when the Account Executives require additional technical expertise. - Being a key technical advisor and an Auvik solutions advocate. As a core member of the presales team, your days will be spent: - Diving head first into the prospects' business challenges and discovering opportunities to solve those challenges using Auvik’s products. - Supporting Auvik Account Executives through solution deployments and escalated technical support issues. - Applying software and networking knowledge, plus problem-solving skills, to the integration of Auvik into core customer environments and third-party products. - Conveying the value of Auvik by helping prospects augment their standard operating procedures, identify network issues on their locations or client sites, and improve business processes using Auvik. - Acting as an internal liaison between the sales, customer success, customer support, and product management teams. - Documenting unexpected behavior in Auvik as discovered through customer calls. - Communicating experience from the field to the product and development teams, contributing to product design, improvements, and evolution. - Supporting the development of technical collateral in collaboration with the sales enablement, product marketing, and marketing teams. - Developing and maintaining strong relationships with customers, acting as a trusted advisor and technical resource. - Assisting in the preparation of proposals and presentations, ensuring alignment with customer requirements. - Staying updated on industry trends and product developments to effectively communicate value propositions. Qualifications - 4+ years relevant work experience with a formal education and/or comparable work experience in computer science or networking. - Experience in technical support with a network equipment provider or other networking industry vendor is highly desirable. - Hands-on experience with at least one element of network design, network management/administration, or network deployment. - Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical audiences. - Proven ability to build and maintain relationships with customers and internal stakeholders. - Problem-solving skills and the ability to think creatively to address customer challenges. - Experience with SaaS solutions and cloud technologies is a plus. - Familiarity with Auvik’s product offerings and competitive landscape. Benefits - Comprehensive health and dental benefits plan. - Wellness spending account. - GRSP matching program. - Flexible paid time off. - Paid parental leave program. - Remote working subsidies. - Stock options to share in Auvik’s future successes. Compensation Details The hiring range for this position is listed below. Compensation offered for candidates in this role is based on a number of factors including job-related skills, knowledge, and experience. These factors may cause your compensation to vary within the range outlined below. Salary Range: $75,000 — $98,000 CAD
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