Array.com

• Assist in the execution of Array’s Compliance Management Program and related policies, procedures, and controls. • Conduct compliance reviews of marketing materials, consumer-facing content, disclosures, websites, customer journeys, and communications. • Support compliance reviews of new products, features, client use cases, and third-party relationships. • Perform compliance monitoring and testing activities to assess adherence to regulatory requirements and internal policies. • Assist with consumer complaint investigations, root cause analysis, trend reporting, and remediation efforts. • Support regulatory change management efforts by tracking and evaluating new laws, regulations, and supervisory guidance. • Partner with Product, Marketing, Client Success, Operations, Engineering, Legal, and Information Security teams to identify and mitigate compliance risks. • Assist with client due diligence reviews and ongoing oversight activities. • Maintain compliance documentation, risk assessments, issue logs, corrective action plans, and supporting evidence. • Prepare reports and presentations for management, committees, and internal stakeholders. • Support sponsor bank, credit bureau, and third-party compliance obligations as needed. • Research and analyze applicable laws and regulations including FCRA, FACTA, UDAAP, CAN-SPAM, GLBA, ECOA, Reg E, Reg Z, SCRA, and privacy requirements. • Help drive a culture of compliance by providing practical guidance and support to business partners. • Maintain a habit of using AI tools to think, build, and ship faster—it’s your default, not an afterthought.

Role Description As an eDiscovery Project Manager (PM) at Array, you will be the driving force behind our client projects, serving as the primary point of contact and consultant for our clients. You will take lead to ensure seamless collaboration across a dynamic team to deliver exceptional service. Your role will be pivotal in managing client and project information, and you will work closely with internal departments to implement the best solutions for our clients' needs. - Manage end-to-end eDiscovery projects, including scope, resources, timelines, and risks. - Act as the primary client contact, ensuring clear communication and client satisfaction. - Leverage RelativityOne to optimise workflows for data processing and review. - Coordinate with legal teams, IT, and vendors to achieve project goals. - Maintain high-quality standards and provide training on RelativityOne features. Qualifications - Client Focus: Unwavering commitment to ensuring client satisfaction. Proficient at building and sustaining high-touch exceptional client relationships with ESI and portfolio clients. - eDiscovery: Strong proficiency and knowledge of the eDiscovery workflows and technologies. Capable to evaluate client needs and effectively solution to exceed expectations. - Technical Proficiency: High aptitude with database programs, text editors, and review platforms. - Relativity Expertise: Proficient knowledge of Relativity Processing and working knowledge of various Relativity features. RelativityOne Certification (e.g., Relativity Certified Administrator) preferred. - Multitasking Ability: Excellent at managing multiple tasks with strong follow-through. - Organizational Skills: Highly organized with a keen attention to detail. - Communication Skills: Exceptional customer service, interpersonal, and communication skills. - Flexibility: Availability to work extended hours and on a flexible schedule as needed. - Team Collaboration: Proven ability to thrive in a team-based environment. - Quality & Continuous Improvement minded: Strong analytical and problem-solving skills. Benefits - People-Focused Culture - Competitive Pay & Quarterly Incentives - Benefits & Wellbeing Programs - Flexible Time Off & Remote Work Options - Professional Development & Career Growth Opportunities - Exposure to cutting-edge technology in the Legal Services Industry

• Manage and develop a team of up to 10 account executives to achieve and exceed sales targets. • Provide ongoing coaching, feedback, and development to drive individual and team success. • Implement and refine sales strategies, tools, and processes to maximize efficiency. • Lead hiring efforts for team expansion, ensuring alignment with company goals. • Collaborate with cross-functional teams to optimize sales strategies and revenue growth. • Analyze performance metrics and market trends to adjust strategies and achieve results. • Maintain a habit of using AI tools to think, build, analyze, and execute faster—it’s your default, not an afterthought.

Role Description The Records Team Member role is responsible for registering, organizing, and documenting incoming correspondence from facilities and witnesses responding to legal requests for records. This position ensures accurate intake, notation, client communication, and proper digital file organization to support legal records processing. - Register all incoming responses related to legal requests for records. - Request client approval for additional fees submitted by custodians. - Track, identify, and account for undocumented or unmatched responses. - Upload, organize, and maintain digital records in the correct network folders. - Match received documents to the correct legal request or case. - Request additional information from clients when needed. - Provide status updates and relevant information to internal and external stakeholders. - Maintain accurate documentation and notes in DAS or other internal systems. Qualifications - Strong attention to detail and accuracy in data and document handling. - Proficiency in computer systems, file management, and digital record organization. - Ability to input detailed notes into DAS or other records software. - Ability to navigate a shared network, create folders, and maintain file structure. - Strong written communication skills for client and internal correspondence. - Ability to manage multiple incoming requests and prioritize work effectively. Requirements The compensation for this role will be $19.50 an hour and will be dependent upon the individual's location, skills, experience, and qualifications. Benefits - People-Focused Culture - Competitive Pay & Quarterly Incentives - Comprehensive Benefits, 401k & Wellbeing Programs - Paid Time Off & Holidays - Professional Development & Career Growth Opportunities Company Description Array is committed to providing equal employment opportunities to all individuals. We ensure that all hiring decisions are made without unlawful consideration of any person's race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, veteran status, disability, genetic information, marital status, citizenship, ancestry, or any other basis protected by applicable local, state, provincial, or federal law. We are dedicated to making our application process accessible. If you require an accommodation or assistance due to a disability, please notify us. Your request will be handled confidentially, and your application status will not be negatively affected. We strive to maintain a diverse, inclusive, and fair workplace where all team members are valued and respected. All persons hired will be required to complete a comprehensive background check and provide proof of eligibility to work in the country of the job location.

Role Description The Senior Scheduling Coordinator is a high-level individual contributor responsible for managing complex scheduling requests, mentoring junior staff, and ensuring optimal day-to-day operations. This role serves as a key liaison between scheduling, sales, and operations to uphold service delivery and client satisfaction standards. The Senior Coordinator must become fluent in ReporterBase9, Front, Prevail, and Zoom using these tools to manage high-volume communications, oversee workflows, and contribute to team performance and continuous improvement initiatives. Key Responsibilities: - Manage high-volume scheduling requests and last-minute changes with minimal supervision - Oversee inbox management, flag urgent requests, and ensure all emails are responded to within 30 minutes - Perform quality control on job entries and confirmations across multiple shifts - Support resource (court reporter) management and retention efforts, including usage tracking and freelance recruiting coordination - Guide team members on best practices and escalation protocols - Lead coverage coordination for training schedules, PTO, and emergency backfill needs - Audit cancellations and status updates for accuracy, reduce late fees, and ensure compliance - Contribute to onboarding and process training for new team members - Ensure full compliance with client-specific instructions and SLAs - Serve as the primary on-call resource during assigned rotations Qualifications - 5–8 years in court reporting scheduling, legal services, or operations coordination - Proven ability to prioritize and problem-solve in a fast-paced, client-focused environment - Strong leadership, mentoring, and decision-making capabilities - Excellent written and verbal communication - Knowledge of industry-specific tools and CRM platforms - Flexible to work cross-shift and provide on-call support when assigned Benefits - People-Focused Culture - Competitive Pay & Quarterly Incentives - Comprehensive Benefits, 401k & Wellbeing Programs - Flexible Time Off & Remote Work Options - Professional Development & Career Growth Opportunities - Exposure to cutting-edge technology in the legal services industry

• Own financial modeling, forecasting, budgeting, variance analysis, and reporting across multiple business lines and strategic initiatives. • Partner with Accounting and leadership teams to deliver accurate monthly close analysis, board-ready reporting, and actionable business insights. • Support M&A activity through due diligence, integration modeling, synergy tracking, and ROI analysis. • Build KPI dashboards, sensitivity analysis, and operational reporting to improve visibility into revenue, margins, and operating profit. • Maintain a habit of using AI tools to think, build, and ship faster—it’s your default, not an afterthought.

Role Description We are looking for a motivated Project Associate to join our growing organization. This position is based in the United States (preferably New York) and can work cross-functionally on projects across all teams. They are forward-thinking and create efficiencies while pushing through roadblocks. This person is comfortable rotating across departments (engineering, product, marketing, and people, for example). However, there is potential for longevity in a specific department if they find an area they are passionate about! You Will: - Collaborate across departments to accomplish projects, processes and high priority tasks. - Identify needs of project deliverables from launch through close. - Identify appropriate stakeholders on new projects and work with third-party vendors, managing tracking of progress. - Monitor the progress of projects and adapt to ensure successful outcome. - Organize and participate in video meetings. - Support several levels of stakeholders including the CEO, other C-level executives, and project leads on ad hoc requests. - Create detailed technical documentation of errors, issues, and resolutions. - Maintain a habit of using AI tools to think, build, and ship faster—it’s your default, not an afterthought. Qualifications - Bachelor's degree or equivalent experience in a relevant field. - 1+ years of relevant administration experience. - Strong communication and organizational skills, including attention to detail and managing up and across the organization in order to execute projects. - Ability to work independently and follow processes with minimal supervision. - Willing and excited to learn about new parts of the business. - Interest in understanding a startup or B2B SaaS products. - Proficiency in understanding and creating reports. - A belief that AI is reshaping work, you instinctively use it to accelerate everything you do. Requirements Pay Transparency: - $70,000 base salary Expected interviews: - Recruiter conversation - Take Home Assignment - Hiring Manager Interview - Loop round: How We Work, Building Trust-Cross Functionally Benefits - Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents - Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend - 100% 401k match up to 4% with immediate vesting - Generous and competitive parental leave for all parents - $1,000 desk setup subsidy to set-up your unique remote office - $100/month to subsidize wifi/cell phone expenses - Summer Fridays (half-day Fridays) typically from late May to the end of August - AnniversArray Kits for work anniversaries

• Plan and execute a high volume of client, prospect, partner, and internal events across multiple markets and industries. • Coordinate all aspects of event logistics from concept through post-event follow-up, ensuring seamless execution and exceptional attendee experiences. • Manage calendars, timelines, budgets, and project plans for multiple concurrent events with competing priorities. • Support a mix of event formats including executive dinners, roundtables, networking receptions, hosted experiences, webinars, partner activations, and large-scale industry conferences. • Own end-to-end logistics for industry conferences and trade shows, including sponsorship activations, exhibitor coordination, attendee management, shipping, branded materials, registrations, and onsite execution. • Serve as the primary operational point of contact for conference organizers, venues, agencies, and external partners. • Ensure all deadlines, compliance requirements, exhibitor deliverables, and operational milestones are completed on time. • Partner closely with Marketing, Sales, Partnerships, Executive Leadership, and external vendors to align event objectives, attendee strategy, and execution plans. • Coordinate attendee lists, invitations, agendas, presentations, executive schedules, and post-event follow-up activities. • Support lead capture, reporting, and post-event analysis in partnership with Sales and Marketing Operations teams. • Source and negotiate with venues, caterers, transportation providers, production teams, and event vendors to ensure high-quality and cost-effective execution. • Track budgets, invoices, contracts, and event-related expenses while maintaining organized operational records and documentation. • Develop detailed run-of-show documents, operational checklists, and contingency plans to support seamless event execution. • Travel as needed to support onsite execution of conferences, client events, and hosted experiences. • Track event KPIs, attendee engagement, and post-event feedback to support continuous improvement and operational excellence.

• Lead drafting and negotiation of complex commercial agreements, including enterprise customer contracts and strategic vendor/data partnerships. • Partner with Sales, Product, Client Services, Information Security, and Finance to assess risk, and enable revenue with pragmatic legal guidance, understanding the business objective. • Advise on product initiatives (data usage, features, customer experience), bringing a product-oriented legal lens to decision-making. • Translate regulatory and data provider requirements into clear, actionable guidance for deals and operations. • Build leverage and automation through systems by improving CLM (Ironclad), templates, and playbooks to increase speed and consistency. • Coordinate with the in-house legal team to manage shifting priorities and contribute in areas beyond your current expertise. • Support business expansion and emerging initiatives, while staying ahead of fintech and regulatory developments. • Leverage AI tools to think, build, and execute daily

• Manage a high-volume portfolio of core accounts, prioritizing effectively to drive retention, satisfaction, and revenue growth • Develop a strong understanding of each client’s business objectives and align Array’s solutions to support those goals • Own the full client lifecycle, including onboarding, deployment, launch, ongoing optimization, renewal, and expansion • Execute a structured engagement model that balances proactive outreach with scalable communication and support • Identify and act on growth opportunities, including upsell and cross-sell motions across Array’s product suite • Resolve or anticipate client issues with a proactive, solutions-oriented approach • Partner with Product, Marketing, and Deployment teams to deliver consistent and repeatable client outcomes • Provide structured client feedback to inform product improvements and roadmap prioritization • Maintain awareness of industry trends, regulatory considerations, and market dynamics relevant to clients • Maintain a habit of using AI tools to think, build, and ship faster—it’s your default, not an afterthought