Aptean

Role Description As a Marketing Lead Specialist, you will own marketing planning and execution for a portfolio of priority sectors within the UK and Ireland (UKI) market. You will generate qualified pipeline, accelerate new logo acquisition, and strengthen market presence through integrated campaigns, field marketing, account-based programmes, thought leadership, and industry engagement. This is a role with genuine scope and autonomy. You will build your own sector marketing plans from the ground up - owning budget allocation, channel mix, and programme design. You won't be executing someone else's plan; you'll be building your own, within a globally connected marketing team, with the commercial accountability that comes with it. That includes owning and managing your sector marketing budget, making investment decisions aligned to pipeline targets and business priorities. Working closely with sales and ADR teams, you will ensure marketing is tightly aligned to commercial priorities and translates directly into measurable business outcomes. This is a hands-on role for a commercially minded marketer who combines strategic thinking with strong execution, embraces AI as a core capability, and thrives in a performance-driven environment. Qualifications - Seven or more years’ experience in B2B marketing, preferably within software, SaaS, or industry-focused technology. - Proven success delivering field marketing, account-based marketing, and pipeline generation programmes. - Experience working closely with sales and ADR teams to drive account engagement and revenue outcomes. - Strong understanding of marketing and sales technology, including Marketo, Salesforce, and intent-based platforms. - Strong analytical, communication, and stakeholder management skills. - Fluency in written and spoken English. - Familiarity with AI tools applied to campaign planning, content, or performance analysis. - Experience in Warehouse Management (WMS), Enterprise Asset Management (EAM), or Computerised Maintenance Management Systems (CMMS) is advantageous. Requirements - Own marketing planning and execution across assigned sectors, with a focus on new logo pipeline generation. - Develop a deep understanding of target industries, buying committees, customer challenges, and competitive dynamics. - Partner closely with sales and ADR teams to align on target accounts, pipeline coverage, follow-up activity, and conversion performance. - Act as the primary link between marketing and sales, ensuring campaigns translate into qualified pipeline and revenue opportunities. - Work in close alignment with local and global marketing teams to share best practices and drive consistent execution. - Plan and deliver integrated, full-funnel campaigns across digital, field marketing, and events to generate demand, engage priority accounts, and drive new logo pipeline growth. - Design and deliver targeted account programmes focused on high-value prospects and strategic accounts. - Lead field marketing activities including events, executive roundtables, roadshows, and industry-focused activations. - Partner with the Event Lead to manage industry associations, trade shows, forums, and flagship events relevant to your sectors. - Continuously optimise programmes using performance data, market insights, and customer feedback. - Develop and execute quarterly thought leadership and PR plans aligned to sector priorities. - Partner with media, analysts, industry bodies, and third parties to increase market visibility and credibility. - Promote customer success stories, executive perspectives, and industry insights to strengthen brand authority and engagement. Benefits - Pension. - Life assurance. - Income protection scheme. - 25 days holiday + bank holidays. - Remote working model.

Role Description We’re looking for an Associate EDI Developer for our remote US team. This is a full-time position. You’ll join a collaborative Technology team supporting the development and enhancement of Aptean’s EDI translation application and integration solutions. As an Associate EDI Developer, you will play a key role in supporting the development and maintenance of Aptean’s EDI translation application. This position combines hands-on application development with exposure to integration technologies, allowing you to build a strong foundation in EDI and enterprise data exchange. You’ll work closely with senior developers and technical leads to build, enhance, and troubleshoot EDI mappings and integrations, ensuring seamless data flow between systems. This includes supporting common EDI standards such as X12 and EDIFACT while developing solutions that enable customers to automate critical business processes across supply chain and trading partner networks. In addition to development work, you will help identify and resolve technical issues, contribute to documentation, and participate in testing and continuous improvement efforts. Success in this role requires strong problem-solving abilities, attention to detail, and a willingness to learn new technologies—including working within an AI-augmented development environment where tools like GitHub Copilot, Cursor, or similar accelerate development workflows. Qualifications - 0–3 years of experience in software development or integration-focused roles. - Experience with or exposure to programming languages such as C#, .NET, Python, or similar. - Working knowledge of SQL and relational databases. - Hands-on experience using AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude, or similar) and familiarity with LLMs or code generation models. - Strong analytical and problem-solving skills with attention to detail. - Ability to learn new technologies and EDI concepts quickly. - Strong written and verbal communication skills. - A proactive mindset and willingness to collaborate in a team environment. - Bachelor’s degree in Computer Science, Information Technology, or a related field preferred. Requirements - Familiarity with EDI concepts such as trading partner onboarding, EDI map development, and common transaction sets (e.g., 850, 856, 810, 997). - Experience with EDI translation or integration tools such as Gentran, Cleo, TrueCommerce, or similar platforms. - Exposure to B2B SaaS, supply chain, or logistics-related domains. - Experience working with APIs, file-based integrations, or data transformation tools. - Exposure to Agile development methodologies and best practices. Benefits - Competitive pay and robust benefit plans. - Opportunity to grow your career in a fast-paced, flexible and casual environment. - Outstanding opportunity for career development and growth. Company Description At Aptean, our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. - Aptean is a global provider of mission-critical, industry-specific software solutions. - Aptean’s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. - Over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. - Aptean pledges to promote a company culture where diversity, equity and inclusion are central.

Role Description We’re looking for a Lead Professional Services Consultant – Exenta ERP for our remote US team. This is a full-time position. You’ll join an experienced Professional Services team supporting our growing base of apparel and textile customers leveraging Aptean’s Exenta ERP solution. As a Lead Professional Services Consultant focused on Exenta ERP, you will play a critical role in delivering and leading ERP implementations for customers in the apparel, fashion, and textile industries. This position combines hands-on implementation expertise with leadership responsibilities, guiding clients through full lifecycle deployments—from discovery and requirements gathering through configuration, testing, and go-live. You’ll act as a trusted advisor to customers, ensuring Exenta ERP is aligned to industry-specific processes such as production, supply chain, and inventory management. In addition to leading implementations, you will manage complex customer relationships, resolve escalated issues, and partner cross-functionally with Product and R&D to enhance solution delivery and customer outcomes. Success in this role requires a strong understanding of apparel/textile business processes, the ability to lead multiple projects simultaneously, and a consultative approach to solving business challenges. You’ll bring both strategic insight and executional rigor, helping customers maximize the value of Exenta ERP while driving successful, on-time project delivery. Qualifications - 7+ years of experience in ERP implementations, with a strong track record of leading full lifecycle projects. - Demonstrated experience working with ERP solutions in the apparel and/or textile industry (Apparel Saas/ERP strongly preferred). - Proven ability to lead client engagements, facilitate discovery sessions, and translate business requirements into system configurations. - Strong analytical, problem-solving, and decision-making skills. - Excellent communication and stakeholder management skills, with the ability to influence at multiple levels. - Experience managing multiple projects in a fast-paced, client-facing environment. - Ability to work independently while also mentoring and guiding team members. - Bachelor’s degree preferred but not required. Requirements - ERP Implementation Leadership – Lead full lifecycle implementations of Exenta ERP, including discovery, requirements definition, configuration, testing, training, and go-live support for apparel and textile customers. - Client Advisory and Engagement – Serve as a trusted advisor to clients, guiding them on best practices and ensuring alignment between business processes and system capabilities. - Project Delivery and Execution – Partner with project managers and cross-functional teams to deliver projects on time, on budget, and on schedule while managing multiple engagements simultaneously. - Industry Process Alignment – Apply deep knowledge of apparel and textile operations, including production, supply chain, and inventory management, to drive effective system configurations and outcomes. - Incident Resolution and Escalation – Act as an escalation point for complex customer issues, providing expert-level troubleshooting and ensuring timely and effective resolution. - Cross-Functional Collaboration – Work closely with Product Management and R&D teams to communicate customer feedback, identify trends, and drive enhancements to Exenta ERP. - Knowledge Sharing and Mentorship – Mentor junior consultants, contribute to internal knowledge bases, and promote best practices across the Professional Services organization. - Customer Relationship Management – Build and maintain strong customer relationships, managing expectations and ensuring a high level of customer satisfaction throughout engagements. Benefits - Competitive pay and robust benefit plans. - Opportunity to grow your career in a fast-paced, flexible, and casual environment. - Outstanding opportunity for career development and growth.

Role Description Aptean is looking for an experienced Lead Solutions Consultant (Pre-Sales) to join our Manufacturing and Asset-Centric Solutions sales organization in Europe. This role focuses on two strategic products: Aptean EAM (Enterprise Asset Management) and Patch OEE. As a senior presales professional, you will work closely with Sales, prospects, and customers across Europe during the pre-sales cycle. You will lead discovery engagements, executive-level discussions, and value-based demonstrations, showing how Aptean’s AI-first, SaaS-based solutions help organizations improve asset reliability, maintenance effectiveness, operational efficiency, and overall equipment effectiveness. This is a pan-European, remote role, with customer-facing travel across Europe. The Lead Solutions Consultant is responsible for defining and owning the solution strategy for Aptean EAM and Patch OEE throughout the pre-sales process. You will act as a trusted advisor to customers in asset-intensive and manufacturing-driven industries, translating complex operational challenges into measurable business outcomes. Operating in an AI-first software environment, you will articulate how predictive insights, intelligent analytics, and data-driven decision-making enhance maintenance strategies, asset performance, and continuous improvement initiatives. Every week brings variety — from delivering executive briefings to C-level stakeholders, to running in-depth discovery workshops, showcasing tailored product demonstrations, and supporting business case and value realization discussions for strategic European opportunities. Key Responsibilities - Lead discovery workshops and assessments to understand customer asset management, maintenance, and production performance challenges. - Position Aptean EAM and Patch OEE as strategic, AI-enabled solutions that drive reliability, uptime, efficiency, and operational excellence. - Design and deliver compelling, tailored software demonstrations aligned to customer processes and industry challenges. - Clearly articulate the value of AI-driven capabilities such as predictive maintenance, performance analytics, and intelligent insights. - Act as a trusted advisor to senior stakeholders across Operations, Maintenance, Engineering, IT, and Executive leadership. - Partner closely with Sales to define winning solution strategies and support deal execution. - Collaborate with Product Management, Professional Services, and Customer Success to ensure solution alignment and smooth handover. - Support RFP/RFI responses, value propositions, and business cases. - Provide leadership and mentoring to other Solutions Consultants as a senior member of the presales team. Qualifications - 5+ years of experience as a Solutions Consultant / Presales Consultant or senior functional consultant in enterprise software. - Strong domain expertise in one or more of the following: - Enterprise Asset Management (EAM) - Maintenance and Reliability - Manufacturing Operations - OEE, MES, or Operational Performance solutions - Proven ability to lead complex, multi-stakeholder presales engagements across different industries and geographies. - Strong commercial awareness, with experience in solution selling, value messaging, buying cycles, procurement processes, and pricing models. - Excellent communication and presentation skills, with the ability to engage confidently at executive and C-level. - Analytical mindset with strong technical awareness and the ability to simplify complex concepts. - Experience working with AI-enabled or data-driven enterprise software is a strong advantage, including the ability to position AI as part of a broader operational value story. - Comfortable working remotely while collaborating effectively with distributed European teams. Language Requirements - Fluent English – mandatory - Additional languages are a strong plus, particularly: - Swedish - Dutch - French - German Location & Travel - Fully remote role, based anywhere in Europe. - Willingness to travel across Europe for customer meetings, workshops, and events. - Occasional international travel for company events such as Sales Kick-Off. Benefits - Competitive compensation and comprehensive benefits. - A senior, visible role supporting strategic European opportunities. - The chance to work with modern, AI-first asset and manufacturing solutions. - Career growth in a fast-paced, flexible, and collaborative environment.

Role Description The Senior Support Engineer – EDI & ERP Integrations is responsible for delivering advanced technical support for complex, business-critical EDI and ERP-integrated environments. This role serves as a Tier 2 escalation point for production incidents, system regressions, and integration failures impacting customer operations. The role operates at the intersection of customer support, professional services, engineering (R&D), and product, with primary accountability for: - Incident ownership - Thorough root cause analysis - Customer communication - Technical documentation - Resolution validation The position operates primarily during US business hours and requires flexibility to collaborate closely with offshore and distributed global teams to ensure timely incident resolution and continuity of service. Qualifications - 10+ years’ experience supporting EDI X12 transactions in production environments. - Demonstrated expertise in ERP-driven EDI integrations and data dependencies. - Ability to analyze EDI errors, validation failures, and mapping outcomes. - Experience supporting warehouse, logistics, invoicing, and fulfillment-related EDI flows. - Proven ability to independently own complex, high-impact technical incidents. - Strong written and verbal communication skills for both technical and non-technical audiences. - Ability to work effectively across engineering, services, global/offshore teams, and customer stakeholders without direct authority. - High attention to detail, accountability for outcomes, and commitment to documentation quality. - Comfort working with emerging technologies, including AI-assisted tools and workflows. Requirements - Own and resolve complex, escalated EDI and ERP integration issues impacting production environments. - Investigate failures across inbound and outbound EDI transactions. - Diagnose issues spanning ERP configuration, master data, EDI mapping, transaction validation, and system behavior. - Restore service and ensure business continuity for customer operations. - Leverage modern tooling, including AI-assisted analysis, automation, and diagnostic capabilities. - Perform defensible root cause analyses to determine whether issues are caused by: - ERP data or configuration gaps - EDI mapping or validation rules - Product defects or regressions - Customizations or integration logic - Produce clear, structured root cause analysis documentation. - Document findings and corrective actions in support cases and internal records. - Partner with Product and Technology teams to escalate confirmed defects. - Collaborate with Professional Services, Product, Support Operations, and offshore engineering or support teams. - Participate in post-deployment and post-upgrade investigations. - Demonstrate familiarity with AI concepts and tooling relevant to support operations. - Act as a senior technical point of contact during escalated customer incidents. - Provide clear, technically accurate explanations of issues, impacts, root causes, and resolutions. - Validate corrected transactions through test or production reprocessing. - Own support cases through the full lifecycle. - Contribute to and maintain high-quality technical documentation. - Investigate issues introduced during upgrades, configuration changes, or feature deployments. Benefits - Competitive pay and robust benefit plans. - Opportunity to grow your career in a fast-paced, flexible, and casual environment. - Outstanding opportunity for career development and growth.

Role Description We’re looking for a Channel Partner Manager to join our team in the US. This is a full-time, remote position. The Channel Partner Manager is a key contributor within a dynamic, high-energy team focused on driving new customer acquisition and accelerating SaaS conversions through strategic partnerships. This role involves managing and growing relationships with existing partners while proactively identifying and onboarding new ERP channel partners. - Building and maintaining strong relationships with channel partners, ensuring they feel valued and supported. - Providing partners with the necessary tools, training, and resources to effectively sell and support the company's products or services. - Working with partners to create joint go-to-market strategies, align on business objectives, and drive sales initiatives. - Tracking partner performance, identifying areas for improvement, and providing regular reports on key metrics. - Addressing any issues or conflicts that may arise within the channel and finding solutions that benefit both the company and its partners. - Identifying and recruiting new potential partners who can expand the company's reach and market access. - Setting up and managing incentive programs to motivate partners and align their goals with the company's overall objectives. - Working with internal teams like sales, marketing, and product to ensure alignment and effective collaboration. Qualifications - 3–5 years of experience working within the ERP channel ecosystem, specifically with one or more of the following platforms: Sage, Microsoft, SAP Business One (SAP B1), Infor, or Acumatica. - Proven success in channel sales, partner management, or business development roles within the ERP software market. - A bachelor’s degree in a related field (e.g., Business Administration, Information Systems, or a similar discipline) is preferred. - Ability to handle working within a busy and fast-paced environment, and work under pressure where there are multiple critical incidents occurring. - Capable of understanding the partner, the situation, and be able to tailor communications accordingly. - Self-motivated, high energy, and a creative and strategic mindset. - Ability to drive sales, build new partnerships, manage partners and handle objections. - Create strategic agendas and presentations for various audiences. - Ability to collaborate with internal teams to address any potential concerns or new opportunities. - Excellent presentation skills via Teams and in person. - Experience with CRM solution, preferably Salesforce. - Excellent organizational and follow-up skills, problem-solving and analytical skills. - Possesses a high degree of honesty, integrity, and ability to maintain confidentiality. - Good decision-making ability and negotiation skills. - Working knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook. Benefits - Competitive pay and robust benefit plans. - Opportunity to grow your career in a fast-paced, flexible, and casual environment. - Outstanding opportunity for career development and growth.

• Develop and implement global reward strategy • Manage annual pay reviews and incentive plans • Ensure competitive and compliant compensation packages • Lead and mentor a small international team of reward professionals

Role Description We’re looking for a Senior Account Executive to join our team in the UK (remote) and help accelerate the growth of our mid‑market supply chain portfolio. You’ll take ownership of expanding our customer base for Logility, a leading AI‑driven platform that enables organizations to build smarter, more sustainable supply chains. Beyond new business development, you’ll play a key role in cross‑selling complementary solutions within the same vertical. You’ll collaborate closely with cross‑functional teams and lead the full sales cycle—from strategy and planning to execution and quota achievement. Your reach will extend across multiple European markets, giving you the opportunity to shape our regional presence. - Self-prospect key targeted accounts to schedule discovery and demo calls. - Collaborate with Pre-Sales Engineers and conduct discovery with all new prospects to understand needs and ensure you have proper info to conduct demonstrations and guide sales conversations. - Run web-based demos and diagnostic meetings highlighting solutions that map to potential client needs. - Quarterback deals with key internal resources to successfully win large pieces of business. - Game plan and execute an account strategy to achieve and consistently exceed quarterly sales goals. - Proactively manage qualified pipeline of outbound and inbound leads. - Proactively utilize Salesforce to manage, organize, and report your pipeline. - Attend trade events to build brand awareness and generate sales qualified opportunities. Qualifications - 5+ years of experience as a true new-logo hunter in software sales. - Bachelor's degree or equivalent professional experience. - 3+ years of closing experience in a software environment, ideally within the logistics or supply chain space. - Ability to independently manage the full sales cycle from lead generation through close, including delivering both virtual and on-site demos. - Consistent performance against quarterly quotas with a disciplined operating rhythm. - Excellent communication and relationship-building skills that support consultative selling. - Proficiency in Salesforce to accurately track activity and forecast pipeline. - Confidence presenting to C-suite and VP-level audiences in person. - A proven track record of consistent success at other SaaS companies. Benefits - Competitive pay and robust benefit plans. - Opportunity to grow your career in a fast-paced, flexible, and casual environment. - Outstanding opportunities for development and impact. Company Description At Aptean, our mission is to solve tomorrow’s unique challenges today with unrivalled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Our ERP and supply chain solutions help manufacturers, distributors, and other organisations address their unique challenges. Over 10,000 organisations in more than 80 countries rely on Aptean to streamline their everyday operations. “At Aptean, our global and diverse employee base is our greatest asset.” – TVN Reddy Aptean is committed to fostering a culture of diversity, equity, and inclusion where every employee can succeed and feel a sense of belonging.

Role Description In dieser Rolle übernehmen Sie eine zentrale Funktion in der Betreuung und Weiterentwicklung unserer ERP-Lösungen. Sie verantworten die Steuerung unserer Supporttätigkeiten und führen ein spezialisiertes Team, das täglich daran arbeitet, komplexe Kundenanforderungen effizient zu lösen und die Qualität unserer Software kontinuierlich zu verbessern. Dabei agieren Sie an der Schnittstelle zwischen Support, Entwicklung und Kundenprojekten und tragen maßgeblich dazu bei, technische Herausforderungen strukturiert zu analysieren und nachhaltige Lösungen zu etablieren. Ihre Mission: Sie sorgen dafür, dass unsere ERP-Lösungen zuverlässig laufen, komplexe technische Probleme schnell gelöst werden und unser Support-Team kontinuierlich besser wird. Die Position verbindet Teamführung und operative Mitarbeit zu gleichen Teilen (ca. 50 % Management / 50 % Hands-on). Qualifications - Mehrjährige Erfahrung im Umfeld von Enterprise-Software oder ERP-Systemen, idealerweise im technischen Support oder in der Softwareentwicklung - Erfahrung in der Steuerung technischer Supportprozesse sowie im Umgang mit komplexen Kundenanforderungen - Gute Kenntnisse im Umgang mit relationalen Datenbanken und SQL - Fähigkeit, komplexe technische Sachverhalte strukturiert zu analysieren und Lösungen abzuleiten - Erfahrung in der Führung von Mitarbeitern oder technischen Teams - Strukturierte und lösungsorientierte Arbeitsweise sowie hohe Kundenorientierung - Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift Requirements - Leitung und Weiterentwicklung des Support-Teams im Umfeld unserer ERP-Lösungen - Steuerung der Support-Operations inklusive Priorisierung von Supportfällen und Management von Eskalationen - Überwachung und Analyse relevanter Support-KPIs zur kontinuierlichen Verbesserung von Servicequalität und Kundenzufriedenheit - Unterstützung des Teams bei technisch komplexen Kundenfällen sowie strukturierte Analyse anspruchsvoller Problemstellungen - Schnittstelle zwischen Support und Entwicklung, einschließlich Abstimmung zu Fehleranalysen, Produktverbesserungen und technischen Lösungsansätzen - Verantwortung für das Management der Knowledge Database sowie Sicherstellung eines effektiven Wissenstransfers im Team - Kontinuierliche Optimierung von Support-Prozessen und Beitrag zur Weiterentwicklung unserer ERP-Lösungen Benefits - Eine zentrale Rolle mit direktem Einfluss auf Produktqualität und Kundenzufriedenheit - Zusammenarbeit in einem erfahrenen, technisch versierten Team - Flexible Arbeitszeiten und Homeoffice-Möglichkeiten - 30 Tage Urlaub pro Jahr - Firmenwagen, auch zur privaten Nutzung - Persönliche und fachliche Weiterentwicklung in einem internationalen Softwareunternehmen

Overview Account Manager Remote NL, with some travel requirements About the role Aptean is looking for talented individuals to join our successful team in the NL! We have multiple positions open across various product lines, for ambitious individuals looking to boost their Sales career. So, what will you be doing in this role? Day to day, our Account Managers are responsible for looking after and managing our existing customers. This means you will be doing a number of different things, from managing customer relationships with influencers and decision makers, to promote loyalty and high customer retention. To identifying opportunities to up-sell or cross-sell additional Aptean products, add-on licenses, upsell modules and next version upgrades. You will work with and be supported by our dedicated and experienced Sales teams, we will also provide you with our Sales training courses, to begin to develop your core skills. In this role you will work with our OEE product, focused on improving the Overall Equipment effectiveness (OEE) and dedicated to supporting customers within the Industrial manufacturing, process manufacturing and Food & Beverage verticals! About you We are flexible about the amount of experience you may bring. We are looking for a person with a couple of years of experience in the IT/SaaS industry, looking to learn more! Most importantly, we are looking for those with drive, ambition and motivation plus a slight competitive edge! What’s in it for you? We are a fast growing yet established global software company. As an employer, we can offer you growth and development opportunities to cement your career. Alongside this, we offer a welcoming and diverse team and culture, made up of talented individuals all working in collaboration! In addition, you will have the opportunity experience our Annual Sales Kick-off event (takes place in January) which is a week full of team-building activities, where the Global Sales team across Aptean all get together.   About Aptean Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 4500 employees, 100 different products and a global client base, there’s no better time to advance your career at Aptean. If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.   Learn from our differences. Celebrate our diversity. Grow and succeed together.