Alex and Ani

Role Description We’re seeking a VP, Merchandising & Licensing to lead product and partnership strategy, owning the merchandising and licensing departments to drive revenue growth and margin expansion under the brand's ethos and vision. This leader sets the strategic agenda for assortment, licensed product, and external partnerships — ensuring merchandising and licensing decisions work together to build a clear brand that is differentiated and durable. - Own the merchandising and the licensing departments, each accountable for its own revenue growth, margin, and capital efficiency. - Partner to develop rich, seasonal hindsighting from planning and translate it into the merchandising plan — setting direction on price, silo mix, and depth of buy. - Own curation and roll-forward of the assortment, ensuring it stays cohesive, differentiated, and aligned with the plan season over season. - Manage the Sr Director of Merchandising, who owns day-to-day execution. - Partner with the design and product development teams (reporting through Ops) to ensure product aligns with merchandising strategy. - Bring a risk-tiered lens (high conviction / medium conviction / new bet) to line planning, working with Planning to align on markdown strategy for higher-risk skus. - Align sales levers and promotional bets with merchandising data without eroding margin or brand perception. - Serve as the key point of contact for licensing partners, leading negotiation and relationship management to drive incremental revenue for the licensing P&L. - Lead strategy and execution for special projects around exclusives and brand partnerships. - Partner with marketing/creative on partner proposals and ensure initiatives meet brand, product, and packaging standards. - Review licensing agreements and partnership terms with external legal as needed. - Drive PR/media and TV exposure opportunities to build brand visibility. - Monitor the competitive marketplace and adjust strategy to keep the business differentiated. Qualifications - Bachelor's degree in Merchandising, Business, or related field. - 8+ years progressive experience in merchandising or licensing; 4+ years in a management role with P&L ownership. - Experience in e-commerce or DTC retail, with an understanding of how omni-channel sales data drives merchandising and assortment decisions. - Strong financial acumen, analytical skills, and negotiation experience. - Proven track record meeting/exceeding plan and managing cross-functional teams to drive results. - Experience with licensing contracts, brand compliance, and PR/media exposure a plus. - Strong communicator, comfortable in a fast-paced, lean environment.

Role Description Alex and Ani is looking for a Talent Acquisition Partner to help us attract and hire exceptional talent across both corporate functions and revenue-driving commercial teams. This role requires strong strategic judgment and stakeholder partnership, with success driven by market awareness and the ability to operate as a trusted thought partner to the business. This is the first dedicated in-house recruiter role, designed to scale recruiting capacity in partnership with the Head of People. What You'll Do: - Own full-cycle recruiting across a variety of functions, from intake through offer acceptance and onboarding. - Recruit across both corporate functions and revenue-driving commercial teams (including People, Finance, Operations, Strategy, Marketing, Creative, Merchandising, Supply Chain, Ecommerce, Partnerships and Wholesale). - Partner closely with hiring managers as a trusted advisor on talent decisions, market dynamics, and candidate fit. - Maintain a balanced mix of inbound pipeline management and proactive outbound sourcing, focused on building intentional, high-quality talent pipelines. - Conduct candidate screens and manage candidates through a structured, high-touch interview process. - Ensure strong ATS discipline, data integrity, and recruiting metric visibility to improve decision-making. - Support employer branding and recruiting initiatives, including process improvements, career branding, and talent marketing. - Evaluate and experiment with AI-enabled recruiting tools, sourcing platforms, and modern talent acquisition technologies to improve efficiency and candidate discovery. - Partner closely with the Head of People and hiring managers to ensure strong alignment from candidate attraction through onboarding. Qualifications - 2–4+ years of recruiting experience, including 1–2+ years in-house in a fast-paced environment. - Ability to manage both inbound volume and proactive sourcing with strong prioritization and judgment. - Proven success in sourcing passive candidates and building pipelines across multiple functions. - Experience acting as a thought partner to hiring managers and influencing hiring decisions with data and market insight. - Highly organized with excellent attention to detail and process discipline, including ATS data integrity habits. - Strong communication and stakeholder management skills, with the ability to flex across a variety of personalities and leadership styles. - Comfortable working in ambiguity and shifting priorities. - Curiosity and hands-on experience with modern sourcing tools and AI recruiting platforms. Nice to Have - Interest in gaining exposure to HR, People Operations, or employee experience. - Experience in retail, DTC, or e-commerce environments.

Role Description We are seeking a highly strategic, execution-oriented Chief of Staff to partner closely with the CEO of Alex + Ani. This role serves as a growth accelerator to the business, focusing on new initiatives that may be too nascent to invest in. The Chief of Staff will lead cross-functional initiatives and bring a data-driven mindset to evaluating priorities and opportunities across the organization. The ideal candidate is wildly self-motivated, curious, and has a strong foundation in understanding a P&L. They should bring strong business judgment and can move fluidly between strategy, operations, and communication in a fast-paced environment. - Serve as a strategic extension to the CEO, preparing and reviewing key business analyses to help improve decision-making and organizational clarity. - Translate the CEO’s vision into executable plans by coordinating across merchandising, marketing, e-commerce, operations, finance, customer experience, and retail or wholesale partners as applicable. - Lead and execute high-priority cross-functional projects, such as new product launches, channel expansion, supply chain initiatives, organizational changes, and growth planning. - Monitor key business metrics and synthesize insights into clear recommendations to support timely decision-making. Qualifications - 3+ years of experience in strategy, business management, consulting, and/or private equity. - Strong understanding of consumer brands, ideally in direct-to-consumer, with fluency in all three financial statements. - Demonstrated success leading complex cross-functional initiatives from concept through execution. - Exceptional written and verbal communication skills, with the ability to create executive-ready materials and communicate with clarity and influence. - Highly analytical with strong financial and operational acumen; comfortable working with KPIs, business performance trends, and growth opportunities. - Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-changing, ambiguous environment. - Strong emotional intelligence and sound judgment, with the ability to build trust and navigate interpersonal dynamics effectively. - Bachelor’s degree required; MBA or equivalent experience is a plus.

Role Description Alex and Ani is looking for a detail-oriented, creatively driven Content Assistant to support our Creative team in developing compelling brand and marketing assets through AI-powered content creation tools. Working closely with the Creative and Marketing teams, and reporting to the Creative Director, this individual will help execute and evolve AI-assisted creative workflows by transforming campaign concepts and brand direction into high-quality image and video assets. The ideal candidate has a strong visual and commercial eye, is curious about emerging AI creative tools, and is excited to blend creativity with technology. They should be comfortable working independently, taking initiative, and improving outputs based on feedback and creative direction. - Translate photo references, creative direction, mood boards, product references, and marketing concepts into effective AI prompts - Generate and refine AI-created images and video content aligned with brand standards and creative + marketing goals - Experiment with prompt variations to improve quality, realism, and overall visual appeal - Review generated content for accuracy, product representation, and attention to detail - Iterate quickly based on feedback and creative references to continuously improve prompt quality and generated outputs - Organize prompts, creative files, and generated assets - Collaborate with the marketing and creative team to bring campaign ideas to life - Stay current on emerging AI content creation tools, workflows, and best practices Qualifications - Strong visual judgment and understanding of what makes creative feel polished and commercially engaging - Interest in AI image and video generation tools - Flexible part-time scheduling, with availability during standard working hours preferred - Ability to interpret and execute against creative direction, while also taking initiative to improve results - Organized and comfortable managing multiple projects at once - Strong written communication skills and attention to detail - Comfortable learning new technology tools and workflows in a fast-moving environment Nice to Have - Experience using AI image or video generation tools - Bachelor’s degree in progress or completed in photography, design, fashion, advertising, social media, or creative production - Basic understanding of image composition and visual storytelling - Portfolio, personal projects, or examples of creative experimentation with AI tools

Role Description The Senior Production Manager owns the end-to-end production process from purchase order placement through delivery, ensuring the product is produced accurately, on time, and aligned to business demand. This role partners closely with cross-functional teams and external vendors to deliver operational excellence while supporting the company's continued growth. The ideal candidate is highly organized, detail-oriented, and proactive, with experience managing production timelines, vendor relationships, and competing priorities in a fast-paced consumer products environment. Key Responsibilities - Production & Order Management - Own the production lifecycle from PO placement through final delivery - Place and confirm purchase orders, ensuring accuracy across product details, quantities, and timing - Track production timelines and proactively resolve delays or risks - Manage preorders and production flow against business demand - Ensure inventory is accurately received and reconcile production-related discrepancies - Review and approve COGS invoices and shipment documentation - Oversee pre-shipment processes, including packscan validation and discrepancy resolution - Develop and maintain production processes, SOPs, and documentation that improve operational efficiency and scalability - Lead operational improvement initiatives that reduce manual work and improve execution - Vendor Management - Own day-to-day vendor relationships to ensure strong execution, communication, and accountability - Leverage and oversee an agency team member to support purchase order management, tracking, and production administration - Partner with vendors to improve execution, communication, and service levels - Evaluate and onboard new manufacturing, packaging, and logistics partners as needed - Cross-Functional Partnership - Partner with Planning, Merchandising, and Operations to balance inventory needs, launch timing, production capacity, and financial objectives - Manage component and packaging inventory requirements alongside internal stakeholders - Adjust order flow based on demand trends, inventory risk, and evolving business priorities - Provide visibility into production constraints, vendor capacity, and operational tradeoffs to support business decision-making - Cost Management & Strategic Initiatives - Manage freight coordination and associated costs within COGS - Partner with internal teams to ensure cost visibility and alignment to financial targets - Identify opportunities to improve freight efficiency, reduce costs, and streamline logistics - Support broader cost-saving and margin improvement initiatives across the supply chain - Lead special projects related to production, sourcing, operations, and supply chain optimization - Independently drive cross-functional initiatives that improve operational scalability, efficiency, and business performance What Success Looks Like - Orders are delivered accurately, on time, and aligned to business demand - Production, inventory, and vendor risks are identified early and resolved proactively - Vendor and partner relationships are highly responsive, accountable, and performance-driven - Freight, production, and operational costs are effectively managed and continuously optimized - Operational processes, vendor partnerships, and strategic initiatives are continuously improved to support business growth, scalability, and profitability Qualifications - 5+ years of experience in production, sourcing, supply chain, or operations within a consumer goods, retail, or manufacturing environment - Experience managing purchase orders, production timelines, and vendor relationships - Process-oriented mindset with a focus on continuous improvement - Strong analytical skills with experience using data to support decision-making, identify risks, and optimize costs - Ability to manage multiple priorities in a fast-paced environment - Strong communication and relationship management skills, with the ability to effectively partner with internal teams and external vendors

Role Description We’re looking for a Growth Marketing Director to play a pivotal role in Alex and Ani’s full-funnel growth strategy, with a strong emphasis on retention and lifecycle marketing. This role will help own the end-to-end customer journey — from first touch point through long-term loyalty — while partnering closely with broader teams to drive efficient, scalable growth. Reporting to the Senior Director of Marketing, this person will drive lifecycle and retention performance against broader business and revenue goals, with accountability across: - Retention revenue - Repeat purchase rate - Customer lifetime value - Overall growth efficiency This is an exciting opportunity to help shape and scale Alex and Ani’s customer growth strategy during a period of continued business evolution and momentum. The ideal candidate is a strategic and analytical leader who thrives in fast-paced DTC environments, is deeply fluent in lifecycle channels, and is excited to build and scale high-impact testing programs across the funnel. Key Responsibilities - Lifecycle & Retention Strategy Ownership - Own the end-to-end lifecycle marketing strategy, including revenue forecasting and performance against retention, repeat purchase, and LTV goals. - Lead CRM channels (email, SMS, direct mail) with full ownership over campaign strategy, execution, and optimization. - Build and scale segmentation, personalization, and triggered lifecycle programs. - Develop and execute a customer journey optimization roadmap, identifying key drop-offs and opportunities across the funnel. - Revenue Forecasting & Management - Manage lifecycle marketing with a clear P&L lens, optimizing for incremental revenue, efficiency, and long-term customer value. - Partner closely with the Senior Director of Marketing on forecasting, budgeting, and performance reporting tied to broader business growth goals. - Establish clear KPIs and measurement frameworks tied to retention revenue, LTV, and contribution margin, and overall growth efficiency. - Experimentation & Channel Expansion - Lead a robust testing roadmap across lifecycle channels, grounded in hypothesis-driven experimentation. - Identify and scale new retention-driving channels and tactics, such as direct mail, loyalty programs, on-site personalization, and emerging platforms. - Collaborate with acquisition and broader marketing teams to align on full-funnel growth strategy, leveraging retention insights to improve customer quality, conversion, and channel performance. - Support testing and optimization efforts across the customer journey, identifying opportunities to improve engagement, conversion, and long-term retention while identifying diversification opportunities. - Loyalty & Customer Engagement - Own the strategy, evolution, and scaling of the loyalty and rewards program, driving increased engagement and repeat purchase behavior. - Develop initiatives that deepen customer connection, brand affinity, and long-term retention. - Cross-Functional Leadership - Act as the connective tissue across marketing, creative, eCommerce and Merchandising teams to ensure cohesive customer experiences. - Collaborate with acquisition leads to align on full-funnel strategy, messaging, and testing priorities. - Partner with creative teams to develop performance-driven lifecycle content at scale. - Bring a highly analytical and commercially-minded approach to decision-making, balancing customer experience with business performance outcomes. Qualifications - 6–8+ years of experience in growth marketing, lifecycle marketing, or CRM-focused roles, ideally within DTC or eCommerce. - Deep experience within a large catalog eCommerce brand (accessories, jewelry, or fashion a strong plus). - Proven track record of owning and scaling multi-channel retention programs that drive measurable revenue impact. - Strong expertise in marketing analytics, including attribution, cohort analysis, LTV modeling, and performance forecasting. - Demonstrated success building and executing experimentation frameworks, including A/B testing, CRO, and funnel diagnostics. - Experience managing marketing budgets with an ROI-driven, analytical mindset. - Ability to translate data into clear insights, strategy, and action. - Experience partnering with senior leadership to shape growth strategy and business objectives. - Strong cross-functional collaborator with the ability to influence across teams and levels. - Deep familiarity with leading CRM platforms such as Klaviyo, alongside experience leveraging analytics and business intelligence tools including Google Analytics, Looker, and similar reporting platforms to drive data-informed decision-making. Nice to Haves - Familiarity with loyalty platforms, CDPs, and personalization tools. - Passion for consumer brands. - Experience contributing to broader growth or acquisition initiatives alongside retention and lifecycle ownership. - Experience leveraging AI tools for marketing efficiency, personalization, and content generation.

Role Description Alex and Ani is in an exciting phase of growth, operating with the pace and agility of a scaling business while leveraging the foundation of an established consumer brand. We’re seeking a hands-on Director of Merchandise Planning to lead inventory and demand planning across all channels, including Direct-to-Consumer (DTC), Amazon (US, CA, MX), and wholesale partners. This role will serve as the lead planner for the business, owning forecasting, inventory management, and Open-to-Buy (OTB) processes while leveraging contract resources for tactical support and building scalable systems and organizational capabilities for long-term growth. This role is central to driving profitable growth by ensuring the right products are available in the right place at the right time. The Director will balance immediate execution with long-term function-building, including positioning the company to take advantage of emerging AI-powered planning capabilities. Key Responsibilities - Demand Forecasting & Inventory Planning - Develop and maintain accurate, data-driven forecasts across all channels (DTC, Amazon marketplaces, wholesale) - Analyze historical sales, trends, seasonality, and market dynamics to inform demand plans - Translate forecasts into actionable inventory plans that balance service levels, turnover, and margin - Inventory & Channel Planning - Own inventory health across channels, minimizing stockouts and excess inventory - Manage inventory allocation strategies across regions and channels to maximize sell-through and profitability - Partner with supply chain and operations teams to align on production, replenishment, and lead times - Open-to-Buy (OTB) Management - Assist merchandising in running monthly OTB process, including budget planning, tracking, and adjustments - Partner with merchandising and finance to align OTB to financial targets and assortment strategies - Provide visibility into risks and opportunities, proactively recommending actions - Systems, Reporting & Process Improvement - Evaluate and improve planning tools, reporting, and operational workflows - Build scalable processes for forecasting, inventory management, and OTB planning - Identify opportunities for automation and operational efficiency, including emerging AI-enabled planning capabilities where appropriate - Develop internal frameworks for measuring AI tool performance and adoption, ensuring new capabilities are embedded into day-to-day planning workflows - Channel & Market Planning - Develop tailored planning strategies for each channel (DTC, Amazon US/CA/MX, wholesale) based on unique demand drivers and constraints - Collaborate with marketplace and wholesale leads to incorporate partner promotions and align forecasts with partner expectations and growth plans Qualifications - 8-12+ years of experience in merchandise planning, demand planning, or inventory management within DTC ecomm, retail, fashion, accessories, lifestyle, jewelry, or consumer brands - Experience in multi-channel environments (DTC, Amazon/marketplaces, and wholesale) - Strong expertise in forecasting methodologies, inventory optimization, and OTB management - Proven ability to operate both strategically and tactically in a fast-paced environment - Experience evaluating or implementing AI-based planning or demand forecasting tools preferred - Experience building or scaling planning functions, processes, or systems preferred - Advanced analytical skills; proficiency in Excel and Looker - Strong cross-functional leadership and communication skills What Success Looks Like - Improved forecast accuracy and inventory productivity across channels - Healthy inventory levels across all channels with reduced excess and stockouts - A structured, reliable monthly OTB process - Scalable planning systems and processes in place, with a clear AI tool roadmap - A clear roadmap and foundation for building a high-performing planning team

Role Description We’re looking for a hands-on operations leader who thrives in fast-moving, high-growth environments and enjoys building structure within ambiguity. This role is ideal for someone equally comfortable driving strategic initiatives and diving into operational details to solve problems and improve processes. One day, you may be improving CX reporting visibility; the next, refining wholesale onboarding workflows or partnering with a 3PL to resolve fulfillment bottlenecks. You’ll work across teams and functions to help operations scale thoughtfully and efficiently as the business continues to grow. Alex and Ani is in a significant growth phase and operates with the pace and agility of an early-stage company while maintaining the scale and infrastructure of a more established brand. This isn’t a “manage the managers” job. We’re looking for someone who owns outcomes end-to-end, can move fluidly between tactical execution and big-picture thinking, and naturally identifies opportunities to make systems, workflows, and teams operate more effectively over time. Qualifications - 5+ years in operations, including experience within fast-moving or high-growth DTC ecomm, fashion, accessories, lifestyle, and/or jewelry brands - Broad operational exposure across multiple functions such as CX, fulfillment, process ops, and vendor management — not just one lane - You figure it out, get it done, and build the process for next time - You build reporting suites, read what the numbers are saying, and communicate it clearly Requirements - You’re energized by ambiguity and prefer building processes over inheriting them - You’ve worked in environments where priorities shift quickly, and teams need to scale thoughtfully - You don’t need a perfectly scoped project — you take an undefined problem, create structure around it, and drive it to resolution - You’re as comfortable in a spreadsheet as you are on a vendor call or in a strategy conversation with the CEO - You proactively identify operational inefficiencies and work iteratively and continuously to improve them What You'll Work On - Customer Experience - You’ve managed an outsourced or offshore CX team and know what good looks like — SLAs, CSAT, response times, and how to hold an agency accountable - You can look at a CX reporting suite and immediately spot where the gaps are — and you’ve built the dashboards that surface the right signals - You’ve identified failure points and driven the fixes, whether that’s a process change, a tooling swap, or a training gap - Wholesale Operations - You understand what it takes to stand up a wholesale channel operationally — the systems work, the vendor portal setups, the compliance requirements - You’ve onboarded wholesale accounts before and know the details that make or break a smooth launch - You think in repeatable processes to create scalable and repeatable operational infrastructure - 3PL & Fulfillment - You know how 3PL operations work — billing structures, SLA management, project setup, and how to hold a partner accountable - You’ve managed backlog and burndown through high-growth periods and know how to keep fulfillment from becoming a bottleneck - You understand how forecasting, capacity planning, and internal alignment come together — and you’ve been the person making sure all the pieces connect - Freight & Logistics - You understand freight economics — how shipping options are structured, what drives cost, and how to read profitability at the SKU or carrier level - You’ve managed operational issue resolution related to shipping exceptions, such as lost-in-transit orders, and cost recovery workflows - You’ve built reporting and visibility that proactively surface logistics issues and opportunities - Business Operations - You’ve built internal reporting infrastructure from scratch and know how to get a team using it - You’ve led cross-functional operational initiatives, especially those without clear ownership

Title: Partnerships and Corporate Sales Manager Location: US Remote (ET Hours) Role Type: Full-time | Exempt Reports to: VP, Merchandising Overview Alex + Ani is seeking a Partnerships and Corporate Sales Manager to drive revenue growth through licensed partnerships, brand collaborations, and IP-driven product extensions. This role is focused on building and growing a strong portfolio of licensing partners — identifying new opportunities, expanding existing relationships through new collections and categories, and managing renewals. This person will work with internal teams (design, product development, merchandising) to bring licensed collaborations to life, ensuring partnerships translate into compelling, revenue-driving product launches. Key Responsibilities - Identify and develop a pipeline of new licensing partners and IP collaboration opportunities aligned with brand strategy - Build and manage a portfolio of licensing partners, maintaining strong, ongoing relationships - Support partnership and licensing conversations, including reviewing and contributing to agreement terms, in collaboration with internal stakeholders - Lead renewals and extensions of existing partnerships, ensuring continuity and growth - Proactively identify opportunities to expand existing partners into new collections, product categories, and distribution channels - Serve as a key point of contact for partners, ensuring alignment on priorities, timelines, and opportunities - Partner closely with design, product development, and merchandising teams to support the launch and expansion of licensed collections - Track partner performance and pipeline activity, providing visibility into revenue opportunities and timelines - Stay informed on licensing trends, competitive activity, and emerging IP opportunities Ideal Background & Experience - 4–7+ years of experience in licensing, partnerships, or brand collaborations, ideally within consumer products, retail, or accessories - Experience supporting and contributing to licensing agreements and partnership negotiations - Strong relationship management skills, with the ability to grow and expand partner accounts over time - Experience working cross-functionally with design, product development, merchandising, and finance teams - Highly organized with strong follow-through; able to manage multiple partners and initiatives simultaneously - Commercially minded, with a focus on driving revenue through partnerships - Self-starter who thrives in a fast-paced, evolving environment

Title: Wholesale Account Manager Location: Remote, US (ET hours) Overview: Alex + Ani is seeking a proactive Wholesale Account Manager to identify, onboard, and manage wholesale partners, including Boutiques, Specialty, Big Box, and curated/subscription channels. This role combines relationship management and operational execution, ensuring new partnerships are launched successfully and existing partners are supported for ongoing growth. The ideal candidate is organized, data-informed, and comfortable managing multiple accounts and workstreams. Key Responsibilities: - Identify and support onboarding of new wholesale partners (retail, subscription, curated) - Maintain and nurture relationships with existing partners to ensure smooth operations and ongoing success - Coordinate cross-functionally with marketing, operations, inventory, and finance teams to execute product launches, promotions, and campaigns - Track partner performance and escalate opportunities or issues as needed - Support contract, pricing, and agreement processes with internal and external teams - Ensure strong communication and follow-through across stakeholders - Identify operational improvements to streamline partner management and execution Ideal Background & Experience: - 2–5 years of experience in account management, partnerships, or business development within DTC, e-commerce, or consumer brands - Experience supporting wholesale or retail partners preferred - Strong relationship-building and communication skills - Highly organized with the ability to manage multiple priorities and accounts - Comfortable tracking and reporting partner performance - Proactive, solutions-oriented mindset