Afya

• Contribute to the production of new medical content, both textual and audiovisual (e.g., videos and podcasts); • Review, test, and approve, together with the editorial team, other types of technical medical materials, such as clinical protocols, prescriptions, calculators, tests/examinations, etc.; • Review outreach and communication content for Afya Whitebook, iClinic, and Portal Afya across communication channels, and occasionally support its creation to ensure it is relevant and coherent from a physician's perspective; • Participate in monthly meetings with the medical and internal content teams.

• Support and manage the Salesforce CRM, performing fixes, enhancements, access management and integrations with other systems; • Work with business areas to gather, analyze and detail requirements, understanding needs and translating functional requests into technical solutions; • Lead solution implementation projects from planning through technical delivery, either via internal development or partner vendors; • Develop and implement new solutions focused on process automation and continuous platform improvement; • Design solutions and business architectures integrated with the Salesforce ecosystem; • Act as a bridge between user teams, technical teams and external partners, ensuring proper understanding and execution of requirements; • Map and monitor indicators and KPIs, ensuring that implemented solutions align with business needs; • Conduct alignment, refinement and solution demonstration meetings for stakeholders; • Ensure the application of CRM best practices, promoting scalability, governance and strategic alignment; • Oversee projects and requests from briefing through post-Go Live, supporting analysis, validation and optimization of deliveries; • Contribute to system integrations and the evolution of processes supported by Salesforce; • Stay up to date on new features, trends and best practices of the Salesforce platform.

• Atuar como parceiro(a) de talentos junto aos gestores, entendendo demandas e apoiando definições de perfis e priorizações. • Realizar alinhamento de vagas, descrição, abertura e publicação nos canais internos e externos. • Conduzir processos seletivos ponta a ponta: triagens, entrevistas individuais, entrevistas comportamentais e dinâmicas, quando necessário. • Elaborar pareceres de entrevistas com visão clara do fit técnico e cultural. • Organizar e manter atualizados os controles e planilhas de acompanhamento de vagas. • Realizar reportes frequentes para gestão sobre status de vagas, indicadores e riscos. • Conduzir checagem de referências quando aplicável. • Garantir uma experiência positiva, ágil e humanizada para candidatos e líderes. • Seguir processos internos de R&S com organização e disciplina, utilizando criatividade para potencializar a atração. • Trazer insights e contribuir com melhorias contínuas em práticas, ferramentas e estratégias de recrutamento. • Atuar com adaptabilidade em um ambiente dinâmico, em constante evolução.

• Modify or create resources in cloud environments (AWS and Azure); • Modify or create new resources in Databricks; • Modify or create new application resources in Kubernetes; • Propose and implement architectural improvements; • Implement controls related to LGPD (Brazil's General Data Protection Law) in the data lake; • Implement dashboards and metadata analyses in Databricks for control and compliance; • Conduct audits together with the governance team to align the data lake with the company's security policies; • Monitor and analyze costs to identify bottlenecks and cost-reduction opportunities; • Collaborate with data analytics and AI teams to optimize jobs and resource usage; • Work together with other platform engineers to assist in skills development; • Serve as a technical point of reference for platform-related questions for data, business, and product stakeholders.

• Provide maintenance and development of IT infrastructure, ensuring availability, performance, and visibility of technological environments. • Define, track and analyze performance and availability metrics, including SLAs, SLIs and SLOs, supporting continuous improvement of services. • Perform trend analysis and capacity planning, proposing preventive actions to ensure scalability and stability of environments. • Deploy, manage and optimize observability and monitoring tools such as Grafana, Zabbix, ELK or similar solutions. • Participate in incident management, troubleshooting and escalation processes, contributing to the rapid resolution of critical issues.

• Monitor, analyze and interpret the main KPIs for CX areas (NPS, student experience) and CSC (Finance, Facilities, HR, Service Management, etc.). • Produce periodic analyses and reports to support decision-making by internal stakeholders. • Identify variations, trends and improvement opportunities based on available data. • Contribute to data storytelling, facilitating the interpretation and understanding of results for different audience profiles. • Build new dashboards and reports in Power BI based on requests from the area or stakeholders. • Perform corrective and evolutionary maintenance of existing dashboards, ensuring accuracy, performance and timely updates. • Contribute to the understanding and documentation of new dashboard and KPI requirements to be forwarded to the external Data team. • Participate in the discovery process for new solutions and scopes. • Identify automation opportunities for manual or repetitive processes within the area. • Support the structuring and standardization of analytical processes and dashboard development.

• Planejar e acompanhar as rotinas das obras em execução, contribuindo para o cumprimento dos prazos e qualidade das entregas; • Acompanhar cronogramas, indicadores, resultados e o andamento das obras, apoiando a tomada de decisão da área; • Realizar o acompanhamento físico-financeiro das obras e manter os controles atualizados; • Acompanhar o desempenho das atividades dos empreiteiros, bem como realizar interface com fornecedores e áreas internas envolvidas no processo; • Analisar e conferir listas de materiais, monitorando solicitações e garantindo o fluxo adequado das demandas relacionadas às obras; • Mapear processos, identificar oportunidades de melhoria e apoiar a padronização e melhoria contínua das atividades da área; • Buscar novas ferramentas e práticas alinhadas às políticas da empresa, contribuindo para maior eficiência operacional e melhores resultados; • Atuar em interface constante com unidades, escritórios corporativos e áreas parceiras, garantindo alinhamento e suporte às demandas relacionadas às obras; • Produzir relatórios gerenciais, dashboards e análises para acompanhamento dos resultados e apoio às melhores práticas.

• Construir aplicações web modernas utilizando JavaScript e TypeScript, com foco em qualidade, escalabilidade e manutenção contínua • Desenvolver interfaces performáticas e responsivas utilizando React, garantindo excelente experiência para os usuários • Atuar em estudos de hipótese e discovery técnico, apoiando o time de Produto na evolução de funcionalidades e oportunidades • Garantir boas práticas de engenharia, incluindo testes, revisão de código e padronização técnica • Trabalhar com gerenciamento de estado client-side e server-side em aplicações complexas • Consumir e integrar APIs REST em parceria com times backend, buscando performance e eficiência • Contribuir para evolução de Design Systems, promovendo reutilização e consistência visual • Apoiar o time de Atendimento ao Usuário na investigação e resolução de incidentes técnicos • Participar ativamente de rituais ágeis como dailies, refinamentos técnicos e retrospectivas • Contribuir para melhoria contínua da arquitetura front-end, processos e qualidade técnica do time.

• Provide support, enhancement and implementation of the Backoffice modules of TOTVS RM, ensuring stability, performance and alignment with business needs; • Perform parameterizations, build visual formulas, metadata and artifacts within the RM environment, supporting continuous improvement of internal processes; • Support integrations between systems and automation of routines, contributing to operational efficiency for administrative and financial areas; • Collaborate with partner areas to identify and resolve issues, driving systemic improvements and stronger adherence to business rules; • Develop queries and analyses in SQL Server to support technical and operational demands in the RM environment; • Participate in technology evolution and digital transformation projects related to Backoffice processes; • Work proactively and analytically with the technical team and internal areas, focused on problem-solving and delivering solutions.

• Contribute to the production of new pharmaceutical content and database entries; • Review and validate pharmaceutical content and database entries; • Ensure the technical quality of pharmaceutical content; • Monitor and keep information up to date in accordance with current regulations; • Collaborate on the conceptualization and organization of projects in the area; • Participate in meetings with the medical editorial team.