Onboarding Specialist Remote Jobs in Connecticut (US)
This page tracks remote onboarding specialist openings that are location-eligible for Connecticut.
This page tracks remote onboarding specialist openings that are location-eligible for Connecticut.
Open jobs
427
Hiring companies this week
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$23 - $65,000
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427 Jobs
313 Companies
Boulevard powers the next generation of salons and spas so it’s easier for everyone to look and feel their best.
• Manage customer onboarding projects from kickoff through activation using established onboarding processes and implementation standards. • Serve as the primary customer contact throughout onboarding, maintaining consistent communication and strong customer experience standards. • Coordinate onboarding project plans, timelines, milestones, and customer deliverables. • Help maintain customer momentum by following up on action items, reinforcing timelines, and driving milestone completion. • Track onboarding progress and maintain accurate project documentation across Salesforce, GuideCX, and operational systems. • Support onboarding quality by coordinating configuration tasks, data collection, testing activities, and launch readiness preparation. • Identify project risks, delays, or blockers early and escalate concerns appropriately. • Partner cross-functionally with Sales, Product, Engineering, Data Migration, Support, Education, and Customer Success teams to help resolve customer needs and onboarding dependencies. • Maintain strong organizational discipline across a portfolio of onboarding projects while balancing competing priorities. • Contribute ideas and feedback to improve onboarding processes, customer experience, and operational efficiency.
Boulevard powers the next generation of salons and spas so it’s easier for everyone to look and feel their best.
• Manage customer onboarding projects from kickoff through activation using established onboarding processes and implementation standards. • Serve as the primary customer contact throughout onboarding, maintaining consistent communication and strong customer experience standards. • Coordinate onboarding project plans, timelines, milestones, and customer deliverables. • Help maintain customer momentum by following up on action items, reinforcing timelines, and driving milestone completion. • Track onboarding progress and maintain accurate project documentation across Salesforce, GuideCX, and operational systems. • Support onboarding quality by coordinating configuration tasks, data collection, testing activities, and launch readiness preparation. • Identify project risks, delays, or blockers early and escalate concerns appropriately. • Partner cross-functionally with Sales, Product, Engineering, Data Migration, Support, Education, and Customer Success teams to help resolve customer needs and onboarding dependencies. • Maintain strong organizational discipline across a portfolio of onboarding projects while balancing competing priorities. • Contribute ideas and feedback to improve onboarding processes, customer experience, and operational efficiency. • Participate in onboarding enablement, coaching, and continuous learning opportunities.
Payment Onboarding Specialist Job Category: Payment Operations Requisition Number: PAYME001540 - Full-Time - Remote - Remote United States Overview: The Payment Onboarding Specialist will coordinate the collection of documents to ensure a successful onboarding, underwriting and merchant setup process. In this position, you will be responsible for coordinating administrative activities, maintaining reports for the Payment Operations Team, and monitoring tasks associated with onboarding. The Payments Onboarding Specialist is an outstanding team member with a high degree of attention to detail who will help to ensure high quality deliverables for client success. Essential Job Functions & Responsibilities: - Build strong, trustful relationships with customers, banking partners, and any outside vendors that have crossover with Payment Operations. - Develop, maintain, and update reports to assist and inform various partners and departments on payment related issues, project statuses, and implementation dates. - Monitor project progress and communicate or handle any issues that arise. - Coordinate and work with project managers to provide guidance for merchant onboarding and eliminate blockers. - Work with clients to obtain underwriting documentation in preparation for onboarding. - Assist in conducting due diligence reviews of applications, ensuring accuracy and completeness. - Work independently to research and resolve merchant inquiries. - Accurately perform the merchant setup process to ensure proper settings for each merchant. - Update the appropriate merchant files, daily to ensure proper documentation of an activity. - Process merchant onboarding applications in a timely manner and coordinate resolution of any issues with partners or underwriting. - Thoroughly understand the merchant application and underwriting process with our credit card and ACH processors. - Process merchant onboarding applications and coordinates resolution of any issues with partners and merchants. - Leads resolution of any merchant setup or configuration issues. Works to understand potential issues and proactively takes steps to avoid or resolve them. - Perform duties as assigned by director. - Other operational duties as assigned. Skills & Qualifications: - Proficiency in Microsoft applications is required. - Expert level Excel skills are highly desired. - Experience with project management framework - Excellent attention to detail, strong investigative skills, and exceptional analytical skills - Solid organizational skills, including multitasking and time-management. - Excellent listing, verbal, and written communication skills - Excellent client-facing and internal communication skills - Ability to function with high-level and long-term strategy in mind. - Ability to maintain strong organization skills with high volumes of projects. Ability to efficiently multi-task and prioritize. - Excellent customer service ability that results in trust and long-standing relationships with our customers - Familiarity with JIRA and Salesforce is desired. Experience & Education: - Bachelor's Degree in Business, Project Management or related degree, or equivalent experience - Payments industry experience not required, but a major plus - Proven work experience as an Onboarding Specialist or similar role, - insurance and or merchant services experience is preferred Desired Traits: - Growth Mindset, Problem Solver, Demonstrates Ethical Behavior, Leverages Resources, Strong Drive, True Team Player, Supportive & Adaptable to Change, Commitment to Personal & Professional Development, Strong customer service focus. - Be part of a team devoted to elevating, innovating and growing. We value beauty, agility, expertise, greatness and unity. Physical Demands: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Standard indoor office setting; exposure to computer screens. Physical: Requires repetitive motion. Substantial movements/motions of the wrists hands, and/or fingers. Sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard, mouse, scanner and other tools as needed. Vision: See in the normal vision range with or without correction; vision sufficient to read computer screens and printed documents. Hearing: Ability to hear in the normal audio range with or without corrections. Company Profile: At One Inc, we empower insurers to meet policyholder expectations with choice, control, convenience, and continuity. Our mission is simple: to make every payment a promise kept. The One Inc Insurance Payments Network seamlessly integrates multi-channel digital communications with inbound payment processing and outbound disbursement, delivering a frictionless experience for both premiums and claim payments. With over $120 billion in annual payments volume, we are proud to serve more than 300 insurance carriers, helping them honor their commitments instantly and securely. Headquartered in Folsom, CA, One Inc offers competitive salaries, comprehensive benefits - including medical, dental, and vision insurance - a 401(k) plan, and a strong commitment to work-life balance. We believe in growing from within, promoting opportunities for career advancement across our team of 1,200+ dedicated "Onesters." Join us in building the infrastructure that fulfills the promise of insurance. One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it operates in.
• Serve as the primary point of contact for new clients throughout their first 30-90 days of onboarding: Build strong initial relationships that set the tone for long-term client success and satisfaction. You'll guide new customers through the onboarding process, creating a positive and confident start to their journey with our platform. • Conduct virtual one-on-one training sessions to educate and empower clients on using our platform and services effectively: Deliver personalized, hands-on training that helps clients understand not just how to use the platform, but how to apply it to their specific business needs. These sessions build confidence, drive early product adoption, and lay the foundation for long-term success by showing clients how to achieve real value from day one. • Identify client needs, track progress, and proactively address potential roadblocks to ensure long-term success: Take a consultative approach to problem-solving by anticipating challenges and offering solutions before they become issues. Your proactive support helps reduce churn and boosts customer satisfaction and loyalty. • Maintain accurate client records and documentation across platforms: Ensure all client interactions and milestones are properly documented for cross-functional visibility. Accurate records support a consistent experience across teams and help drive data-informed decisions.
Role Description You are detail-oriented and highly organized with a strong technical aptitude and experience in user account management and provisioning. Knowledgeable in authentication protocols, user access management, and cloud-based systems. 3+ years of experience in user onboarding, provisioning, or IT administration with strong problem-solving and troubleshooting skills. You have excellent spoken and written communication skills in English coupled with being self-motivated and able to work effectively in a remote, team-oriented environment. Key Responsibilities - Oversee and manage the end-to-end onboarding and provisioning process for new users, ensuring timely access to systems, tools, and resources. - Configure and maintain user accounts in systems such as Office 365, Google Workspace, VPN services, and other business-critical applications. - Work closely with stakeholders and clients to align provisioning processes with onboarding workflows. - Assist in managing and auditing user access rights, ensuring compliance with security policies. - Troubleshoot and resolve provisioning-related issues, escalating as necessary. - Maintain accurate documentation of onboarding procedures, access control policies, and provisioning workflows. - Monitor and proactively address system access requests, account changes, and deprovisioning as needed. - Collaborate with internal stakeholders to streamline and improve onboarding efficiency. - Stay up to date with best practices in user access management and security. Qualifications - Proficiency in managing user accounts and permissions across enterprise applications. - Strong interpersonal and communication skills with the ability to provide clear guidance to new users. - Ability to multitask and prioritize tasks effectively in a fast-paced environment. - Commitment to data security and confidentiality in handling user access. - Ability to work well independently and as part of a distributed team. - Strong troubleshooting skills to diagnose and resolve access-related issues. Requirements - 3+ years of experience in IT administration, user provisioning, or a related field. - Hands-on experience with Office 365, Google Workspace, and identity and access management (IAM) tools. - Familiarity with Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Active Directory. - Experience with ticketing systems like Zendesk, Jira, or ServiceNow is preferred. - Knowledge of security best practices related to user authentication and access management. - IT-related certifications (e.g., Microsoft Certified: Azure Administrator Associate, CompTIA Security+, ITIL) are a plus. Education - Minimum: High school diploma with relevant technical certifications. - Preferred: College diploma or university degree in an IT-related field. Benefits - Competitive salaries in addition to robust, health and wellness-focused benefits. - Commitment to work-life balance with paid time off when you need it. - Employee Resource Groups and company-sponsored events. - Regular opportunities for professional growth through educational support, mentorship programs, and career development resources. - Employee recognition and engagement programs.
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• Lead customers through stages of the card journey, from card application to ordering to first swipe completion, ensuring a timely and smooth process. • Educate customers on how to use Mudflap’s fuel card and associated platforms effectively, addressing any questions or concerns. • Monitor and track your prospects’ progress using CRM tools (e.g., HubSpot), ensuring all their data and your interactions are accurately documented. • Identify and resolve application and onboarding barriers, escalating issues when necessary to internal teams. • Proactively engage with customers to action to foster initial usage, focusing on creating long-term value and retention. • Collaborate with cross-functional teams to refine the PLG motion and contribute to scalable best practices. • Deliver exceptional customer experiences by maintaining a professional, empathetic, and customer-focused approach in all interactions.
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Role Description We're running a paid study on the shopping habits and preferences of consumers who purchase personal goods. This research helps us understand the end-to-end journey of evaluating, selecting, and acquiring personal items. Your insights will directly inform how we evaluate modern retail experiences. You will join a 20 to 30-minute remote interview from your desktop computer. During the session, you will: - Walk us through your most recent luxury purchases. - Explain the factors that influenced your decisions. - Reflect on your favorite brands and the channels you use to shop. - Discuss your overall retail experience. The conversation is straightforward and focuses purely on your personal perspective as a consumer. Qualifications - Based in the US. - Comfortable discussing your retail habits and shopping preferences in a remote interview. - Access to a reliable desktop computer for the session. Requirements - Join a 20 to 30-minute remote interview from a desktop device. - Discuss your recent experiences purchasing personal goods. - Describe the factors that influence your choice of brands and retailers. - Walk us through your typical process for evaluating items. Compensation - $260 per hour Company Description Terac is building the world's largest pool of vetted human experts for AI. Researchers, AI labs, and product teams use Terac to recruit, screen, and pay study participants across industries, languages, and skill sets. Learn more at terac.com or on YouTube at @jointerac .
Cross Country is a market-leading, tech-enabled workforce solutions and advisory firm with more than four decades of experience helping organizations solve complex labor and operational challenges. Recognized as a Top Place to Work by U.S. News & World Report and a Most Loved Workplace by Newsweek, Cross Country is committed to quality and excellence in everything we deliver. We were also the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction — a standard we continue to uphold today.
Role Description The Client Onboarding Coordinator is responsible for facilitating communication and coordination among the Cross Country Locums (CC Locums) recruiter, the independent contractor healthcare provider (HCP), and the Locums client. This role ensures that all required documentation is completed to present the independent contractor provider to the CC Locums client for approval and to secure privileges for CC Locums assignments. - Oversee client and facility onboarding requirements, including credentialing verifications and licensure attainment, as well as application completion. - Process CC Locums client applications and reapplications in a timely manner. - Maintain accurate data entry and ensure data integrity for independent contractor information within the credentialing system, including updating expiring verifications. - Collaborate with other Credentialing and Risk Management teams to identify and implement process efficiencies. - Serve as the primary liaison to CC Locums clients, ensuring prompt completion and delivery of required information. - Assist with documenting internal credentialing processes and proactively seek opportunities for continuous improvement. - All other duties as assigned. Must have the ability to perform the essential functions of the job with or without reasonable accommodation. Qualifications - Minimum 1-3 years’ experience in onboarding, such as application oversight for privileging, licensure, and/or payor submission. - Aptitude to work in collaborative efforts, yet be self-initiated to exceed goals and objectives. - Must be able to accept directions from different teammates. - Must be able to work proactively and reliably. - Obtain comprehensive knowledge of account management standards, procedures, and requirements. - Exceptional attention to detail and accuracy. - Strong analytical and problem-solving skills. - Excellent interpersonal and communication skills via phone, email, and person-to-person. - Education: High school diploma or equivalent required. College courses preferred or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. Benefits - Competitive compensation, benefits, and wellness program. - Medical Insurance. - Dental Insurance. - Vision Insurance. - Life Insurance. - Disability Insurance. - Voluntary Insurance. - 401(k) plan. - Tuition Assistance. - Pet Insurance. - Variety of Wellness options through Burnalong, including a robust online platform of classes and programs as well as local gym access. Company Description Cross Country is a market-leading, tech-enabled workforce solutions and advisory firm with more than four decades of experience helping organizations solve complex labor and operational challenges. Recognized as a Top Place to Work by U.S. News & World Report and a Most Loved Workplace by Newsweek, Cross Country is committed to quality and excellence in everything we deliver. We were also the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction — a standard we continue to uphold today.
Tekmetric is an auto repair technology company offering a comprehensive shop management solution designed to enhance the operational efficiency of shops across the United States. W
• Lead and manage a team of Customer Onboarding Managers, ensuring a high level of customer service, TTV, and satisfaction. • Work with customers in the mid-market and enterprise segments, coordinating with management and leadership at all levels. • Develop and implement onboarding processes and strategies that are efficient, scalable, and tailored to different customer segments. • Collaborate with sales, product, customer success and support teams to ensure a cohesive customer journey from initial sale to full product adoption. • Monitor customer feedback and onboarding metrics, using this data to continuously improve the onboarding experience. • Conduct regular training sessions for the onboarding team to keep them updated on product changes and best practices. • Work closely with clients to understand their business needs and tailor the onboarding experience accordingly. • Establish clear communication and project management protocols to ensure timely and successful implementations. • Identify upsell and expansion opportunities during the onboarding process and collaborate with the sales team to capitalize on these opportunities. • Manage customer expectations and address any issues that may arise during the onboarding process.
Role Description SAIC has an opportunity for a remote Scheduler. The role may include some travel. Contractor must provide assistance to FAA in support of BNATCS RSR program initiatives in the performance of the following financial management activities: - Cost estimating, validation, analysis, and documentation for the budget as agreed on by the project manager and other designated organizations. - Formal budget review cycle support, including tracking of budget, financial activities, and status of each project budget across fiscal years, authorizations, appropriations, and expenditures. - Estimation of variations of life-cycle cost and benefits due to changes in technical, design, configuration, schedule, support, interface, and implementation parameters. - Provide cost risk adjustment for all aspects of the program, including developing a risk adjustment plan and coordinating with schedule and risk teams. - Coordination for data inputs with various team leads and subject matter experts. - Research and apply risk adjustment methods for all aspects of the program. - Provide technical assistance in performing the analysis, development, tracking, and adjustment of the current year budget and multiyear financial plans, position management information, budget narratives, associated briefings, reports, and Electronic Information System (EIS) requirements, such as Delphi and Prism, to input and analyze data as specified by the FAA. - Cost and Benefit Analysis. - Support program Implementation Review. Company Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. - We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. - SAIC is an Equal Opportunity Employer. - Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. - For more information, visit saic.com . - For ongoing news, please visit our newsroom .
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