Network Operations Remote Jobs in Kentucky (US)
This page tracks remote network operations openings that are location-eligible for Kentucky.
This page tracks remote network operations openings that are location-eligible for Kentucky.
Open jobs
139
Hiring companies this week
7
Salary sample
$18 - $123,690
Jobs added last hour
0
139 Jobs
105 Companies
Building a safer & healthier world through sustainable innovation.
• Own end-to-end 3PL network performance and warehousing execution, accountable for key service outcomes including on-time shipping, order cycle time, inventory accuracy, dock-to-stock efficiency, order quality, and damage/shrink performance • Establish and govern standardized SOP frameworks across the 3PL network, ensuring consistent execution of core processes such as inbound/outbound operations, inventory control, damaged goods handling, safety, compliance, and business continuity • Serve as the process owner for inventory control across the 3PL network, driving cycle count discipline, improving inventory accuracy, aged inventory visibility, and reconciliation with plants and planning • Develop and manage warehouse capacity plans across the 3PL network, covering space utilization, labor requirements, seasonal demand, and growth initiatives • Establish and drive site-level performance governance and execution discipline across the 3PL network by implementing KPI frameworks, escalation processes, and structured issue resolution • Act as the end-to-end process owner for warehousing and distribution across the 3PL network, driving scalable and repeatable operations through standardized work, KPI-based performance management, and structured continuous improvement methodologies • Partner with Procurement and Finance to support contract and cost governance across the 3PL network, including warehouse agreements, scope changes, rate cards, and billing processes • Provide warehousing and distribution expertise to support network optimization, warehouse transitions, new site onboarding, and system or process improvement initiatives
Zayo provides bandwidth to the world’s most impactful companies, fueling the innovations that are transforming society.
• Must have Juniper and/or Cisco router experience (Juniper preferred) • Monitor, troubleshoot, and repair Ethernet and IP equipment and associated protocols • Effectively communicate with customers and other communications providers • Document work efforts and troubleshooting status in trouble ticketing system • Interact with customers to provide a high level of customer satisfaction • Work nights and/or weekends as scheduled • Work as part of a team and perform as an individual with minimal supervision • Ensure all customer issues are handled in a timely manner • Perform special projects and other duties as assigned
• Monitor and support customer infrastructure environments while proactively identifying and resolving operational issues • Utilize and monitor various support tools to proactively identify and assist clients with outages, performance concerns, and operational issues • Triage and remediate automated alerts from managed systems while escalating complex or high-impact issues to higher-tier support teams when required • Install software, patches, and system updates on servers and workstations in accordance with change control procedures and operational standards • Perform basic troubleshooting of WAN and edge technologies including direct internet circuits, MPLS, SD-WAN, firewalls, and routers • Administer and troubleshoot backup platforms including job maintenance, restore requests, and backup configuration support • Communicate clearly and professionally with internal teams and customers regarding ticket updates, issue status, and service progress • Maintain accurate ticket documentation, troubleshooting steps, and operational records within ticketing systems and support platforms • Support ongoing operational health and maintenance activities across customer environments • Collaborate with engineering, operations, and service delivery teams to ensure timely issue resolution and customer satisfaction • Ensure customer and company data are handled securely and in accordance with all RedHelm Information Security Policies • Adhere to RedHelm operational standards, escalation procedures, and best practices
A national, nonprofit healthcare consulting firm, Comagine Health works with patients, payers, providers, and other stakeholders to reimagine and deliver sustainable improvements t
• Support ESRD operational workflows, CMS forms processing activities, and operational tracking processes • Validate, update, and maintain information within End Stage Renal Disease Quality Reporting System (EQRS) and other internal systems to support data quality and reporting activities • Maintain operational records, documentation, tracking systems, and internal databases • Manage communications and follow-up activities with dialysis facilities, CMS contacts, vendors, help desk teams, and external partners • Monitor and route communications through shared phone, email, and virtual fax systems • Support facility onboarding, closure activities, and related operational processes • Prepare reports, reminders, meeting materials, operational correspondence, and recurring resources • Coordinate scheduling, Outlook invitations, Zoom meetings, shipment tracking, operational mailings, and meeting logistics • Assist with workflow documentation, process standardization, and operational support initiatives • Support department operational priorities, annual meetings, and other team activities as assigned
Louisville, Kentucky-based Humana is a leading healthcare company that offers a variety of health, wellness, and insurance products and services designed to off
• The Network Operations Coordinator 4 maintains provider data to support customer service activities through data integrity management and gathering of provider data needed for service operations. • The Network Operations Coordinator 4 assumes ownership and leads advanced and highly specialized administrative/operational/customer support duties that require independent initiative and judgment. • Manages provider audits, provider service and relations, credentialing, and contract management systems. • Executes processes for intake and manage provider perceived service failures. • Decisions are regarding the daily priorities for an administrative work group and/or external vendors including coordinating work activities and monitoring progress towards schedules/goals.
• The NOC Engineer is responsible for monitoring our client’s infrastructure and responding to incidents and outage situations. • Analyze problems, perform troubleshooting and incident response, communicate with clients, and drive all problems to resolution. • Work as part of the Cloud and Managed Service team and in close partnership with the Project team. • Respond to network incidents reported via DGI’s network monitoring platform and restore service in an efficient and timely fashion. • Provide direct support to DGI customers to resolve technical issues reported by customers via phone or email escalations. • Provide succinct communication on restoration steps and record these within DGI’s ticketing system (Autotask). • Produce accurate Troubleshooting Guides in accordance with documentation standards to support DGI’s Knowledge Management program. • Provide regular status updates to customers regarding open tickets in accordance with DGI’s company policies. • Provide recommendations to customers and the DGI leadership team to improve the stability of any infrastructure components within the Managed Services Portfolio. • Perform standard moves, adds, and changes (MACD’s) within the Cisco collaboration ecosystem.
Located in Arlington Texas, Texas Health Resources is a nonprofit, faith-based healthcare provider that has been providing a wide range of healthcare services to the communities th
Role Description Bring your passion to Texas Health so we are Better + Together. Position is remote, and the schedule could end up being nights and/or weekends, after the initial training period, depending on business need. Work hours: Full Time, Rotating Schedule for 40 hrs/week. (Weekend and holiday requirements) IT Service Desk highlights: - Opportunities to learn and grow career - Flexible Schedule - work/life balance - Innovative, collaborative and fast-paced environment - Join an inclusive and supportive team Qualifications - H.S. Diploma or Equivalent (Required) - Associate's Degree in Computer Science, Information Systems, Business, or related field (Preferred) - 1 year experience in Service Desk support (Preferred) - Excellent communication skills, both verbal and written - Able to communicate effectively and interact with both management and staff levels within the organization, including medical staff - Ability to document and submit knowledge documents for use by team during troubleshooting - Must be able to think logically, analytically and make good decisions based on sound judgment Requirements - Provide first contact technical support via phone, email, chat, web tickets, and various other channels of communication for all IT systems, applications, and equipment - Provide first contact reference and training for customer questions - Provide first contact troubleshooting and resolution for incoming incidents - Document, prioritize, and track incidents using the Connect IT management system - Oversee and manage incidents escalated to 2nd level teams - Maintain resolution rate of 70% or better on incoming incidents - Maintain Answer rate of 90% or better - Participate in root cause analysis and knowledge documentation as required - Participate in group troubleshooting and resolution activities as required - Maintain expected level of expertise in supported systems - Maintain expected levels in assigned training Benefits - Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits - Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice - Strong Unit Based Council (UBC) - A supportive, team environment with outstanding opportunities for growth Company Description Learn more about our culture, benefits, and recent awards. Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.
Role Description The Planner is a core member of the Network Operations team responsible for scheduling, dispatching, and coordinating field resources to meet service commitments. Your work directly supports on-time performance, efficient use of resources, and high customer satisfaction. This position can be filled remotely anywhere within the country. What You’ll Do: - Schedule and dispatch internal technicians and third-party contractors. - Book, reschedule, and cancel service appointments in FSL, ensuring the appropriate technician skill set is matched to each work type and territory. - Apply scheduling policies (Customer First, Customer Request Date, Emergency) to prioritize work appropriately. - Serve as the central point of contact for technicians; respond to changes and questions to support successful job execution. - Align with local operations managers to address day-of disruptions, ensure coverage, and meet commitments. - Assist with emergency dispatch requests as directed to ensure rapid response to critical events. - Follow approval and rejection processes for after-hours work orders when applicable. - Update appointment details, attachments, bridge information, and internal notes to ensure complete, accurate information passes to third-party contractor technicians. Tools You’ll Use: - Salesforce Field Service Lightning (FSL), including Gantt calendar, map options, scheduling policies, appointment actions, activities, attachments, and chatter. - Standard appointment statuses and work order/service appointment workflows for field and third-party resources. Qualifications - Strong communication and interpersonal skills with the ability to coordinate effectively between technicians and internal teams. - Detail-oriented with solid problem-solving skills; comfortable making real-time decisions in a fast-paced environment with shifting priorities. - Ability to learn and use scheduling/dispatch software (experience with Salesforce FSL is a plus). - High School diploma or equivalent and 5+ years experience with 3+ years directly related to the job. College hours or a college degree may be substituted for some experience as deemed appropriate. Requirements - Prior experience in network operations or dispatching is desirable but not required; entry-level candidates with demonstrated organization and customer focus are encouraged to apply. - Fast-paced operations center with structured shifts that may include after-hours or emergency support as needed. - Team-oriented culture with collaboration across planners, managers, and field technicians. Physical Tasks - Standing Occasionally: 0-33% - Walking Occasionally: 0-33% - Sitting and Stationary: Continuously: 67-100% - Bending: Occasionally: 0-33% - Crouching: Occasionally: 0-33% - Carrying: Occasionally: 0-33% - Reaching: Occasionally: 0-33% - Lifting - Lowering >1-15 lbs: Occasionally: 0-33% - Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% - Fine Manipulating: Frequently: 34-66% Audio Visual Needs - Hearing: Continuously: 67-100% - Near Vision: Continuously: 67-100% - Far Vision: Occasionally: 0-33% - Peripheral Vision: Occasionally: 0-33% Equipment Used in Job Performance - Computer - Printer - Fax - Telephone - Basic Office Supplies - Copier Benefits - Medical, Dental, Vision Insurance Plans - 401K Plan - Health & Flexible Savings Account - Life and AD&D, Spousal Life, Child Life Insurance Plans - Educational Assistance Plan
Empowering Whole Person Health With Compassion and Innovation
Role Description The Senior Director of Network and File Integration is a strategic and operational leader responsible for overseeing all aspects of hospital and provider network integration as well as the design, delivery, and governance of outbound data integrations to point-solution vendors, strategic partners, and third-party organizations. - Provide leadership for the modernization, standardization, and governance of provider network integration, ensuring alignment with long-term corporate and operational strategy. - Ensure that provider networks are accurately, efficiently, and compliantly integrated into the organization’s systems. - Manage outbound file exchange processes that support clinical programs, care navigation, cost-containment solutions, benefits administration, and operational partners. - Lead cross-functional teams, establish enterprise integration standards, and collaborate closely with IT, operations, compliance, and network contracting. Qualifications - Bachelor’s Degree and 12 years of related business experience in TPA/Payer operations. - 5 years leadership experience. - Ability to develop business strategy and convert into action-oriented objectives and measurable results in partnership with product, other operational and IT partners. Requirements - Broad understanding of and experience in the health care/insurance industry. - Advanced degree/education preferred. - Experience applying Lean process methodologies to improve operational efficiency. - Experience with network integration, provider maintenance, outbound file integration. - Understanding of healthcare data interchange formats, including X12 EDI transactions (834, 835, 837, 820, 270/271, 276/277, 999, and related companion guides). - Ability to interpret vendor file specs and guide teams through mapping, validation, balancing, and certification processes. Benefits - Health and wellness benefits. - 401(k) savings plan. - Pension plan. - Paid time off. - Paid parental leave. - Disability insurance. - Supplemental life insurance. - Employee assistance program. - Paid holidays. - Tuition reimbursement. - Other incentives.
Role Description The Senior Director of Network and File Integration is a strategic and operational leader responsible for overseeing all aspects of hospital and provider network integration as well as the design, delivery, and governance of outbound data integrations to point-solution vendors, strategic partners, and third-party organizations. This role ensures that provider networks are accurately, efficiently, and compliantly integrated into the organization’s systems, while also managing outbound file exchange processes that support clinical programs, care navigation, cost-containment solutions, benefits administration, and operational partners. - Lead cross-functional teams and establish enterprise integration standards. - Collaborate closely with IT, operations, compliance, and network contracting. Qualifications - Bachelor’s Degree and 12 years of related business experience in TPA/Payer operations. - 5 years leadership experience. - Ability to develop business strategy and convert into action-oriented objectives and measurable results in partnership with product, other operational and IT partners. Requirements - Broad understanding of and experience in the health care/insurance industry. - Advanced degree/education preferred. - Experience applying Lean process methodologies to improve operational efficiency. - Experience with network integration, provider maintenance, outbound file integration. - Understanding of healthcare data interchange formats, including X12 EDI transactions (834, 835, 837, 820, 270/271, 276/277, 999, and related companion guides). - Ability to interpret vendor file specs and guide teams through mapping, validation, balancing, and certification processes. Benefits - Health and wellness benefits. - 401(k) savings plan. - Pension plan. - Paid time off. - Paid parental leave. - Disability insurance. - Supplemental life insurance. - Employee assistance program. - Paid holidays. - Tuition reimbursement. - Other incentives. Company Description At Luminare Health, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.
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