Role Description
The Partner, Learning and Development is equally a designer and a facilitator. This role is responsible for translating Transcend’s approach into practical, usable tools and high-quality experiences that make it easier for others to launch and sustain design journeys independently over time.
In This Role, You Will Get To:
-
Design and Facilitate Capacity-Building Experiences
-
Design engaging, high-impact adult learning experiences (virtual and in-person) that build participants’ ability to lead design work.
-
Facilitate sessions that build participants’ knowledge and skills, spark reflection, shift mindsets, and drive toward action and ownership.
-
Adapt experiences in real time based on participant needs and context.
-
Create environments that are both challenging and supportive, enabling honest dialogue and breakthrough thinking.
-
Build Tools and Learning Assets that Scale Capacity
-
Translate complex ideas into clear, practical, and engaging tools (e.g., protocols, guides, templates, case studies).
-
Adapt resources that help partners independently apply community-based design in their context.
-
Contribute to our bank of existing tools and resources and modular design supports (design kits, learning modules, etc.) that reduce reliance on direct Transcend support.
-
Continuously refine tools based on user feedback and real-world application.
-
Support External Partners to Build and Apply Capacity
-
Collaborate with partners to understand their goals and co-design learning experiences that meet their needs.
-
Support partners in applying what they learn to real work (e.g., planning sessions, facilitating design teams, testing ideas).
-
Build strong, trust-based relationships that enable honest feedback and growth.
-
Gauge partners’ readiness to lead aspects of the work independently and adjust support accordingly.
-
Provide clear, actionable feedback to help partners strengthen their ability to lead design work over time.
-
Contribute to partners’ progression from exposure → skill-building → independent leadership.
-
Contribute to a Coherent Capacity-Building Strategy
-
Align experiences and tools to Transcend’s broader capacity-building model and certification pathways.
-
Capture insights from partner work to inform continuous improvement of offerings.
-
Collaborate across teams to ensure coherence between tools, experiences, and partner outcomes.
-
Help define what high-quality capacity building looks like in practice.
Qualifications
-
You share a deep commitment to Transcend’s mission of transforming education and a passion for designing learning experiences where all students thrive.
-
You show up with curiosity, care, and a drive to make meaningful change — living into Transcend’s values through how you work, connect, and lead.
-
Skill at creating learning environments that are both challenging and supportive, where honest dialogue happens and breakthrough thinking is possible.
-
A track record of designing and facilitating high-impact adult learning experiences that build participants' capacity for independent leadership.
-
Systems thinking and strategic alignment. You can connect individual learning experiences to a broader capacity-building model and ensure coherence across tools, experiences, and outcomes.
-
A collaborative, co-designing orientation. You know how to partner with stakeholders to understand their goals and shape experiences that meet them where they are.
-
The ability to gauge a partner's readiness and adjust your level of support accordingly, scaffolding when needed and stepping back when they're ready.
-
The ability to adapt in real time, reading the room and adjusting your facilitation approach based on participant needs, energy, and context.
-
Strong feedback and coaching skills. You give clear, actionable input that helps partners grow their capacity to lead design work.
-
Comfort capturing and synthesizing insights from the field to continuously improve offerings and inform strategy.
-
Meaningful experience working in or alongside schools or education systems, whether as a teacher, leader, coach, or designer.
Application & Hiring Process
-
We review applications on a rolling basis and are committed to a thoughtful and people-centered hiring experience that helps candidates feel what it’s like to work at Transcend.
-
Initial interview with the team via Zoom to learn more about your interest and experiences.
-
Try-on activity to engage in a role-aligned exercise.
-
Interview with the hiring manager, where we’d debrief the try-on task and engage in some scenarios you are likely to encounter in the role.
-
Interview with the team, where you will meet with a small group of Transcend teammates with whom you would most likely collaborate in the role.
-
Final interview with the hiring manager.
-
Reference checks to learn more about your superpowers and working style.
Salary
-
Geo Comp 1: Currently Includes: NYC metro area, CA Bay Area, Boston City, LA City, Washington, D.C, Seattle $115,000-$150,000
-
Geo Comp 2: Currently includes locations such as: San Diego; New Haven, CT; Ventura, CA $109,250-$142,500
-
Geo Comp 3: Currently Includes: Most other US locations $103,500-$135,000
Benefits
-
Medical, dental, and vision coverage options.
-
Org-wide holidays.
-
Paid time off.
-
Paid parental leave.
-
Professional development opportunities.
-
Fully remote work.
