This page tracks remote customer support openings that are location-eligible for Utah.
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Sharebite is the leading food benefits platform designed for the modern workforce.
• Provide exceptional customer support through email and phone, resolving inquiries and issues in a timely, professional manner. • Support customers, end users, and restaurant partners across Sharebite’s Group Orders and Passport product lines. • Troubleshoot and resolve real-time order issues, customer concerns, escalations, and complaints. • Serve as a trusted resource for clients and restaurant partners, helping them navigate Sharebite’s products, processes, and operations. • Follow established Customer Care procedures, workflows, and operational standards to ensure consistent service delivery. • Collaborate closely with teammates and leadership to maintain efficient day-to-day operations and a high level of customer satisfaction. • Identify customer trends, share feedback with cross-functional teams, and contribute ideas to improve products, processes, and best practices.
REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories, and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established, and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand. We believe we are connecting with the next generation of consumers and redefining fashion retail for the 21st century.
Role Description The main purpose of the Spanish Customer Service Representative (TX/ID/NV) role is to: - Answer inbound calls, chats, SMS, and emails with professionalism and excellent support. - Represent REVOLVE in a way that is consistent with our organizational values. - Obsess over our customers! - Required equipment will be provided. - Other duties may be added as needed. Major Responsibilities include: - Answering inbound telephone calls and providing excellent customer support. - Responding to customer questions and comments via phone, email, Live Chat, and SMS with speed and professionalism. - Researching and resolving complaints to ensure customer retention and satisfaction. - Following up on all written correspondence and escalating to customer service manager on duty as necessary. - Coordinating and following up with other departments to ensure problem resolution. - Working together with other customer service team members to promote an environment of customer satisfaction. Qualifications - Experience with Microsoft Word and Excel. - High School Diploma. - Type 50+ words per minute. Requirements - Ability to work in a team environment. - Ability to give and receive honest and direct feedback. - Strong customer orientation with desire and willingness to help. - Strong verbal and written communication skills. - Ability to work in the intensity of a high-volume inbound call center. - Knowledge of apparel construction and fabrication and various fashion categories. - Ability to work required overtime when business needs warrant. - Schedule flexibility as shifts can change based on needs of our customers. Remote Work Requirements - Ability to work autonomously in a virtual environment. - Must be reachable and available by telephone, email, and instant message during work hours. - Ability to meet set productivity standards on an ongoing basis. - Must have a dedicated quiet and distraction-free work space, including an appropriate work surface (desk that can accommodate a laptop and monitor). - Reliable internet speed of 50 Mbps or greater with Ethernet connection (Wi-Fi not permitted). - Ability to use the majority of your internet bandwidth for work. Preferred Qualifications - 1+ years in Customer Service, help desk or call center experience. - Type 60+ words per minute. - Working knowledge of website navigation. Benefits A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE, we all roll up our sleeves to pitch in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day. Attention After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.
REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories, and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established, and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand. We believe we are connecting with the next generation of consumers and redefining fashion retail for the 21st century.
Role Description Meet REVOLVE: REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. At REVOLVE, the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. We are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. Main purpose of the Spanish Customer Service Representative (TX/ID/NV) role: - Answering inbound calls, chats, SMS, and emails with professionalism and excellent support. - Representing REVOLVE in a way that is consistent with our organizational values. - Required equipment will be provided. - Other duties may be added as needed. Qualifications - Experience with Microsoft Word and Excel. - High School Diploma. - Type 50+ words per minute. Requirements - 1+ years in Customer Service, help desk or call center experience (preferred). - Type 60+ words per minute (preferred). - Working knowledge of website navigation (preferred). - Ability to work in a team environment. - Ability to give and receive honest and direct feedback. - Strong customer orientation with desire and willingness to help. - Strong verbal and written communication skills. - Ability to work in the intensity of a high-volume inbound call center. - Knowledge of apparel construction and fabrication and various fashion categories. - Ability to work required overtime when business needs warrant. - Schedule flexibility as shifts can change based on needs of our customers. Remote Work Requirements - Ability to work autonomously in a virtual environment. - Must be reachable and available by telephone, email, and instant message during work hours. - Ability to meet set productivity standards on an ongoing basis. - Must have a dedicated quiet and distraction-free work space, including an appropriate work surface (desk that can accommodate a laptop and monitor). - Reliable internet speed of 50 Mbps or greater with Ethernet connection (Wi-Fi not permitted). - Ability to use the majority of your internet bandwidth for work. Benefits - A successful candidate works well in a dynamic environment with minimal supervision. - At REVOLVE, we all roll up our sleeves to pitch in and do whatever it takes to get the job done. - Each day is a little different, it’s what keeps us on our toes and excited to come to work every day.
What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities. We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.
Role Description Leads a team responsible for delivering customer and sales support services within the organization. This role is accountable for ensuring consistent, accurate, and efficient execution of core operational processes, including system transactions, data management, and service delivery. The Manager drives performance through effective team leadership, standardized processes, and cross-functional collaboration, while advancing continuous improvement efforts to enhance operational efficiency, data integrity, and overall customer experience. Essential Duties and Responsibilities - Lead day-to-day team performance through supervision, coaching, onboarding, and ongoing development of team members. - Drive performance management routines, including check-ins, one-on-ones, and development planning aligned to organizational goals. - Monitor and manage operational performance, including real-time service levels, queue health, and workload execution. - Own performance reporting and insights, providing regular updates on trends, risks, and opportunities to leadership. - Oversee execution of core operational tasks, including account setup, data entry, and maintenance across WM systems, electronic record management, and adherence to knowledgebase standards. - Ensure accuracy and quality of team deliverables by enforcing data integrity standards and overseeing Quality Assurance (QA) of account setups and system updates. - Coordinate with internal partners to support project execution, resolve issues, and maintain alignment across system and process changes. - Implement, maintain, and enforce SOPs, standardized workflows, and knowledge management practices, including ownership and ongoing development of the team’s knowledge base. - Lead continuous improvement efforts by identifying process gaps, conducting root cause analysis, and implementing solutions to improve performance and efficiency. - Partner cross-functionally to improve data quality, system compliance, and end-to-end operational handoffs. - Serve as the primary escalation point for complex, high-impact, or cross-functional operational issues. - Lead change initiatives and implementation of new processes, tools, and enhancements, ensuring team adoption and sustained performance. - Foster a culture aligned with WM’s core values, promoting accountability, safety, integrity, and continuous improvement to drive operational excellence and team performance. Qualifications - Bachelor's Degree (Accredited) in Science, Business Administration, Environmental or similar area of study, or in lieu of degree. - High School Diploma or GED (accredited) and four (4) years of relevant work experience. - 3 years of related work experience (in addition to education requirement). Knowledge, Skills and Abilities - Knowledge of corporate policies and procedures required. - Proven experience with Microsoft Excel, Microsoft Word, and PowerPoint. - Superior interpersonal skills for internal and external interactions. Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, general business periodicals, professional journals, technical procedures, and governmental regulations required. - Ability to write routine reports and correspondence required. - Ability to speak effectively before groups of customers and/or employees of organization is required. Mathematical Skills - Ability to add, subtract, multiply and divide in all units of measure, using whole numbers is required. - Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, area, circumference and volume is required. Reasoning Ability - Ability to prioritize and apply common sense to carry out instructions furnished in written, oral, or diagram form is required. - Ability to deal with and solve practical problems is required. Physical Requirements - Normal office setting for this role is: Remote. - Preferred hours are 8:30 am Central to 5:30 PM Central. - Flexibility is required as this team covers the entire U.S. Pay The expected base pay range for this remote position is $77,000-98,000K. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. Benefits - Competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. - Stock purchase plan. - Company matching on a 401(k). - Paid vacation, holidays, and personal days. - Please note that benefits may vary by site.
• Support the development and execution of customer journey and lifecycle marketing strategies across key stages, including growth, onboarding, engagement, renewal, retention, and advocacy. Identify opportunities to improve the customer experience through better timing, messaging, segmentation, and coordination across touchpoints. • Build, manage, and optimize customer-facing campaigns, nurture programs, and communications that support customer engagement, education, retention, and long-term partnership success. Maintain marketing plans, timelines, content needs, campaign calendars, tactical execution plans, and readiness documentation. • Partner cross-functionally with Growth, Sales, Field Operations, Market Leadership, Product, Customer Success, Marketing Operations, and BI to ensure customer communications are aligned, timely, and connected to business priorities. Represent Customer Experience Marketing on cross-functional projects and workstreams. • Support advocacy and customer engagement programs, including customer introductions, references, testimonials, ambassadors, peer learning, and other programs that activate engaged customers and contribute to growth, retention, and customer loyalty. • Establish, track, and report on key performance indicators across customer experience marketing programs, including engagement, conversion, participation, campaign performance, and retention-related metrics. Use insights to improve campaigns, workflows, and future planning.
• Own the L2/L3 escalation boundary: define routing criteria, review escalation quality, and drive down unnecessary L3 load without increasing customer time-to-resolution. • Maintain and improve escalation intake workflows including triage standards, ticket hygiene, and handoff artifacts for engineering partners. • Track escalation health metrics and report on trends to engineering leadership; identify capacity risks in eng teams before they become bottlenecks. • Run escalation retrospectives to close the loop on resolution patterns and feed signal back into product and documentation. • Manage, coach, support and develop the AMER Technical Support Engineering team, with direct attention to technical depth and debugging rigor. • Operate career leveling frameworks for IC growth (L1 through L6); hold bar on promotions and ensure growth plans are actionable. • Coordinate AMER handoffs with APAC and EMEA peer managers to maintain follow-the-sun coverage quality: clear ownership at every handoff, with uninterrupted SLA performance. • Identify and close skill gaps proactively, particularly in Linux fundamentals, container security, and Kubernetes ecosystems. • Own the support tooling stack including ticketing systems, AI-assisted triage, and deflection tooling. • Partner with engineering to build and maintain LLM-assisted workflows for escalation intake, ticket quality review, and knowledge retrieval. • Drive adoption of AI tooling across the team; know where automation adds leverage and where it introduces risk. • Use support data to surface product quality signals and operational trends to engineering and product leadership. • Serve as the primary interface between Technical Support Engineering and product engineering teams for escalated issues. • Maintain a functional relationship with Customer Success and GTM without allowing those teams to define support quality standards or escalation criteria. • Contribute to product feedback loops through reproducible, well-scoped bug reports and actionable pattern analysis.
Founded in 1982 and headquartered in St. Joseph, Missouri, Mosaic Life Care is a physician-led health system dedicated to its mission of improving the health of individuals and com
Role Description The Representative Patient Financial Clearance Customer Service is responsible for inbound/outbound calls and/or written inquiries from patients, attorneys, insurance companies, and vendors with questions, issues, and concerns related to hospital and physician office visits. The daily functions will include but are not limited to: - Processing and inputting patient data - Fulfilling document requests - Maintaining performance and quality standards - Ensuring compliance with confidential data - Staying abreast of changing policies and/or procedures related to Mosaic Life Care policies - Working under direction from Customer Service Manager to ensure high-quality service delivery - Escalating issues to team lead or functional caregivers as appropriate Benefits - Concierge services - Employee lounge - Wellness programs - Free covered parking - Free on-site and virtual health clinics - Many more perks designed to ensure employees feel valued Company Description Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.
Role Description - Einsatz und Administration von Claude Cowork zur Automatisierung von Datei- und Aufgabenmanagement im Unternehmensalltag - Entwicklung und Pflege von Code-Projekten mit Claude Code (agentenbasierte Softwareentwicklung über die Kommandozeile) - Konzeption und Umsetzung von KI-gestützten Workflows für interne Teams - Integration von Claude-Tools in bestehende Systeme und Prozesse - Schulung und Unterstützung von Kolleginnen und Kollegen im Umgang mit KI-Werkzeugen - Evaluierung neuer KI-Funktionen und -Modelle sowie Ableitung von Handlungsempfehlungen - Prompt Engineering und Optimierung von KI-Anwendungsfällen im Unternehmen Qualifications - Sehr gute praktische Kenntnisse in Claude Cowork und Claude Code - Fundiertes Verständnis der Anthropic Claude Modellpalette (Claude Opus, Sonnet, Haiku) - Erfahrung im Umgang mit der Anthropic API und Prompt Engineering - Erfahrung mit agentenbasierter KI und automatisierten Workflows Requirements - Ausgeprägte Affinität für neue Technologien und digitale Innovation - Selbstständige, strukturierte und lösungsorientierte Arbeitsweise - Kommunikationsstärke und Freude daran, Wissen im Team zu teilen - Hohe Lernbereitschaft in einem sich schnell entwickelnden Fachgebiet Benefits - 100 % Remote – arbeite von überall - Spannende Aufgaben an der Spitze der KI-Entwicklung - Flexible Arbeitszeiten in einem herzlichen, werteorientierten Unternehmen - Zugang zu den neuesten KI-Tools und kontinuierliche Weiterbildung - Flache Hierarchien und kurze Entscheidungswege - Ein sinnstiftendes Arbeitsumfeld bei Nature Heart
McLaren Health Care, one of the largest health networks in Michigan, is recognized annually as one of the best-integrated health systems in the nation. McLaren
Role Description Position is located in Southeast Michigan. This position has the ability to work remotely on either a part- or full-time basis as determined by MMG leadership. Candidate must be located in Michigan. Serving as a central contact, the navigator helps patients and families understand their care pathway, schedule timely appointments, and coordinate referrals across McLaren subsidiaries and affiliated physician practices. The role ensures continuity, enhances the patient’s experience, and supports high-quality, efficient cardiovascular care aligned with McLaren’s systemwide standards. - Serves as the primary point of contact for patients navigating cardiovascular care, including general cardiology, interventional cardiology, and cardiac surgery. - Coordinates appointments, testing, procedures, and consultations across McLaren hospitals, outpatient centers, and physician offices. - Facilitates timely referrals between referring and receiving providers to ensure continuity of care. - Assists patients and families in understanding diagnoses, treatment options, care plans, and next steps. - Collaborates with subsidiary hospital cardiovascular teams to standardize navigation processes and share best practices. - Works closely with cardiologists, interventional cardiologists, cardiac surgeons, and other specialists to align scheduling and transitions of care. - Utilizes the electronic health record to document navigation activities and track patient progress. - Monitors patient compliance with follow-up and care plans; identifies and resolves barriers to access. - Supports systemwide initiatives to improve access, patient satisfaction, readmissions, and outcomes. - Participates in committees, multidisciplinary rounds, and case conferences. - Collects data for navigation metrics, access dashboards, and performance reporting. - Promotes patient education and empowerment throughout the care continuum. Qualifications - High school diploma or equivalent - 3 years of clinical experience (for example, Medical Assistant, LPN) in cardiology, interventional cardiology, or cardiac surgery Requirements - 2 years experience in a multi-hospital or integrated health system preferred - 2 years experience in care coordination, case management, or navigation preferred
• Actively and consistently supports all efforts to simplify and enhance the franchise/customer experience. • Professionally manage high volumes of inbound and outbound calls while maintaining established performance metrics (service level, accuracy, and efficiency). • Serve as a knowledgeable representative of the SERVPRO franchise network, ensuring customers feel supported during urgent and stressful situations. • Answer all incoming phone calls and provide assistance representing SERVPRO franchise community. • Capture all required job details with precision to ensure leads are immediately actionable for franchise partners. • Timely and accurately captures referrals for job leads received via telephone and electronically to maximize job referrals to qualified SERVPRO franchises. • Timely dispatches job leads based on necessary criteria including, but not limited to, franchise status, territory assignment, and commercial large loss dispatch to maximize job referrals to qualified SERVPRO franchises. • Strive for first-call resolution whenever possible to drive customer confidence and satisfaction. • Participate in required training, coaching, and process improvement initiatives. • Provide surge coverage during large-scale weather and catastrophe events, ensuring uninterrupted 24/7 service delivery.
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Kubernetes, Linux, Open Source
