EMINENT, INC.

Role Description The main purpose of the Spanish Customer Service Representative (TX/ID/NV) role is: - Answering inbound calls, chats, SMS, and emails with professionalism and excellent support. - Representing REVOLVE in a way that is consistent with our organizational values. - Obsessing over our customers! - Required equipment will be provided. - Other duties may be added as needed. Qualifications - Excellent English and Spanish spoken and written language skills. - Experience with Microsoft Word and Excel. - High School Diploma. - Type 50+ words per minute. Requirements - Ability to demonstrate fluent and expert level English and Spanish Language skills - both written and spoken. - Ability to work in a team environment. - Ability to give and receive honest and direct feedback. - Strong customer orientation with desire and willingness to help. - Strong verbal and written communication skills. - Ability to work in the intensity of a high-volume inbound call center and capability of upholding the highest quality standards for individual output. - Knowledge of apparel construction and fabrication and various fashion categories. - Ability to work required overtime when business needs warrant. - Schedule flexibility as shifts can change based on needs of our customers. - Ability to work autonomously in a virtual environment. - Must be reachable and available by telephone, email, and instant message during work hours. - Ability to meet set productivity standards on an ongoing basis. - Must have a dedicated quiet and distraction-free work space, including an appropriate work surface (desk that can accommodate a laptop and monitor). - Reliable internet speed of 50 Mbps or greater with Ethernet connection (Wi-Fi not permitted). - Ability to use the majority of your internet bandwidth for work (will have to avoid sharing bandwidth with others, especially if it involves activities that consume a considerable amount of bandwidth). Preferred Qualifications - 1+ years in Customer Service, help desk, or call center experience. - Type 60+ words per minute. - Working knowledge of website navigation. Benefits - A reasonable estimate of the current base salary range is $18.50 - $20/hr. Company Description REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories, and beauty styles. - Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established, and owned brands. - Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand. - We believe we are connecting with the next generation of consumers and redefining fashion retail for the 21st century.

Role Description Responsible for selling and growing sales of a qualified group of clients, including FRWD & REVOLVE clients, as well as new clients acquired to FRWD & REVOLVE through personal networking and clientele. Major Responsibilities - Maintaining robust monthly sales - Providing elevated customer service and ensuring a luxury experience for assigned clients - Working within the Preferred Team to ensure clients receive regular and advanced styling edits and client communications - Working cross-functionally to ensure that there is adequate partnership with the Buying Teams, as well as other departments across the business - Attend client events as needed, with travel as needed - Attend training and employee events in Los Angeles, as needed Qualifications - 7 years of luxury or elevated sales experience - E-commerce experience - Extensive knowledge of brand, product, designers and fashion landscape Requirements - Excellent verbal and written communication skills - Customer service focus - Elevated sales skills - Luxury and designer fashion knowledge - Teamwork and strong alignment with REVOLVE culture Preferred Qualifications - Strong and engaged personal client relationships - Extensive working with various CRM tools and POS technologies Benefits - 50% or more off retail prices - Free weekly lunches - Company parties Salary Information A reasonable estimate of the current base salary is $80,000. This role is eligible for commission. Attention After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.

Role Description Meet REVOLVE: REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories, and beauty styles. The main purpose of the Customer Service Representative (TX/ID/NV) role is: - Answering inbound calls, chats, SMS, and emails with professionalism and excellent support. - Representing REVOLVE in a way that is consistent with our organizational values. - Obsessing over our customers! - Required equipment will be provided. - Other duties may be added as needed. Qualifications - Fluent in both English and Spanish - Ability to work in a team environment - Ability to give and receive honest and direct feedback - Strong customer orientation with desire and willingness to help - Strong verbal and written communication skills - Knowledge of apparel construction and fabrication and various fashion categories Requirements - Experience with Microsoft Word and Excel - High School Diploma - Type 50+ words per minute - Ability to work in the intensity of a high-volume inbound call center - Ability to work required overtime when business needs warrant - Schedule flexibility as shifts can change based on needs of our customers - Ability to work autonomously in a virtual environment - Must be reachable and available by telephone, email, and instant message during work hours - Must have a dedicated quiet and distraction-free workspace - Reliable internet speed of 50 Mbps or greater with Ethernet connection (Wi-Fi not permitted) - Ability to use the majority of your internet bandwidth for work Benefits - A reasonable estimate of the current base salary range is $20 - $24/hr.