This page tracks remote adjuster openings that are location-eligible for Kentucky.
Open jobs
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Hiring companies this week
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Salary sample
$22 - $80,865
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8 Jobs
7 Companies
• Delivers an industry-leading claim experience for all policyholders and claimants • Negotiates and settles total loss situations with policyholders and claimants • Prepares salvage vehicles for auction and oversees the end-to-end salvage process • Consistently makes prompt and courteous contact with every claim customer • Maintains and updates a diary/schedule for each claim in the adjuster’s pending • Responds to claim correspondence in a timely fashion with very high quality • Provides input for continuous development of claims guidelines and best practices • Recommends potential product developments and process improvements • Interacts and communicates effectively with customers, peers, vendors and managers • Engages in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications.
• Investigate claims against insurance or other companies for personal, casualty, or property loss or damages • Attempt to effect out-of-court settlement with claimant • Handle complex losses locally unassisted up to designated authority; assist on larger losses • Examine claim form and other records to determine insurance coverage • Interview, telephone, or correspond with claimant and witnesses regarding claim • Consult police and hospital records and inspect property damage to determine extent of company's liability • Estimate cost of repair, replacement, or compensation • Prepare report of findings and negotiate settlement with claimant • Recommend litigation by legal department when settlement cannot be negotiated • Attend litigation hearings • Revise case reserves in assigned claims files to cover probable costs • Assist in preparing loss experience report to help determine profitability and calculate adequate future rates
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• Assigned as owning adjuster when injury exposure is identified • Handles complex 1st and 3rd party auto liability cases involving injury, including complexity litigated cases with defense attorney involvement • May handle 1st party medical payment and PIP claims • Responsible for managing, investigating, and negotiating claims, including collaborating with defense counsel to identify strategy for negotiations • Provides input as the face of the organization via phone or in attendance on video or in-person at mediations and settlement conferences for litigation claims • Interacts directly with defense counsel providing direction, authority for resolution and ensures appropriate outcome in balancing defense costs and indemnity on litigation claims • Making coverage determinations and advising customers as to proper course of action related to coverage issues • Conducting investigative work of a complex nature (interviewing witnesses; obtaining and analyzing evidence, including medical records; deciding whether an independent medical examination is warranted; etc.) • Direct defense counsel in non-litigated or litigated claims • May require appearing at and representing the insureds at arbitrations and trials • May require testimony in a deposition setting • Evaluate defense counsel fees and cost for reasonableness and resolve • Evaluating potential for subrogation and initiating initial notice of subrogation request • Making final decisions to settle within settlement authority, without supervisory approval, and developing negotiating strategies • Presenting cases in Committee setting when seeking above settlement authority level; thereafter, independently negotiating and settling the claim • Will develop and present executive summaries on individual claims to external clients and internal executives in a virtual setting to gain alignment with client on next steps, and settlements • Handles most commercial product types including but not limited to auto, fleet, last mile delivery, and trucking • Will handle claims in most geographic venues • Handles claims involving any vehicle types that may include, but is not limited to auto, motorcycles, scooters, recreational vehicles, trucks, and remote-controlled delivery vehicles • Understands and handles claims in line with any applicable insurance program agreements, claim service level agreements • Plays a direct role in the development of other adjusters through mentorship, training, and coaching
Role Description The Loss Adjuster plays a critical role in AgCentric’s claims operations by conducting field inspections, evaluating crop damage, and determining accurate indemnity payments in accordance with MPCI program guidelines. This position requires strong agricultural knowledge, attention to detail, and a thorough understanding of RMA procedures and compliance standards. Job Responsibilities - Conduct field inspections to assess crop damage and verify loss conditions in accordance with RMA and MPCI program standards. - Collect and document relevant data including planting records, production history, and physical evidence of loss. - Complete and submit accurate claim documentation within required timeframes, ensuring compliance with federal and carrier guidelines. - Communicate professionally with policyholders and agents to explain findings, gather information, and resolve discrepancies. - Utilize approved adjusting tools and software to calculate indemnities and finalize claims. - Maintain current knowledge of crop types, farming practices, and regional agricultural conditions relevant to assigned territories. - Participate in ongoing training and continuing education to maintain adjuster proficiency and licensing requirements. - Collaborate with claims leadership and QA personnel during periodic evaluations and reviews, including participation in TPER and TPEP processes. - Adhere to company policies and ethical standards while representing AgCentric in the field. - Other loss adjusting duties and projects as assigned. Qualifications - Bachelor’s degree preferred. - 2+ years of progressive experience working with crop insurance claims. Requirements - CAPP – Crop Adjuster Proficiency Program accreditation required. - Valid driver’s license. Technical/Functional Skills - MPCI loss adjustment procedures and guidelines. - Field inspection and crop damage assessment. - Crop appraisal methodologies and documentation. - Policyholder and agent communication. - Use of adjusting software and mobile inspection tools. - Regulatory compliance with RMA and carrier standards. - Knowledge of regional crop types and farming practices. - Measurement techniques and evidence collection. Behavioral Skills - Effective communication. - Interpersonal skills. - Attention to detail. - Decision making. - Problem-solving. - Continuous learning. Benefits - Comprehensive and best-in-class benefits package. - Paid time off for company holidays, vacation, sick and personal days. - Paid parental leave. - Mental health services. Salary Information The target salary range for this position is $71,225.00 - $82,500.00 annually. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. Accommodations We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com.
• Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages) • Identifies customer needs and works to meet those needs using appropriate customer service skills. • Partners to determine subrogation or fraud potential and how to handle. • Exhibits basic understanding of insurance policies written by the company. • Plays a key role in supporting customers during automobile accidents by thoroughly investigating each claim and confirming the facts of loss.
Since 1926, Seacoast Bank has succeeded through a clear vision, planned strategic growth and talented, professional employees. Seacoast provides integrated financial services including commercial and consumer banking, wealth management and mortgage services to customers at 85 full-service branches across Florida, and through advanced mobile and online banking solutions. Seacoast Bank is the wholly owned subsidiary bank of Seacoast Banking Corporation of Florida (NASDAQ: SBCF), one of the largest community banks headquartered in Florida and is Member FDIC/Equal Housing Lending. As of 2023, Seacoast Bank has just under 1,600 associates, $15 billion in assets and $12 billion in deposits. Our Vision: To be the trusted advisor of choice to the customers, businesses, and communities we serve. Our Four Promises: We believe that our greatest assets will always be our people — local bankers who are knowledgeable about the communities we serve and dedicated to an exceptional customer experience. For nearly a century, Seacoast Bank’s commitment to customers has remained the same and is summarized by its Four Promises. We promise to: 1. Get you comfortable with the right products and the right team to serve you 2. Make your day-to-day banking simple 3. Resolve out-of-the-ordinary items responsively 4. Invest in you and your community Please note: This page is intended to be an informational place for our customers and employees to connect and interact. To ensure that visiting our LinkedIn page is a great experience for everyone, we have a several guidelines that we ask you to follow. The Seacoast Bank Social Media Terms Of Use can be viewed at https://www.seacoastbank.com/agreements-and-disclosures/social-terms.
Role Description The Adjuster position is responsible for collecting and servicing defaulted consumer loans from initial delinquency up to charge-off/recovery. While undertaking these activities, the Adjuster is required to adhere to Bank policies and procedures as well as all applicable regulations such as, but not limited to, the Fair Debt Collection Practices Act. The loan types the Adjuster primarily services include: - Installment loans - Revolving loans - Auto loans - Boat loans - Residential mortgage loans Adjusters are expected to deliver a high level of customer service and demonstrate excellent communication skills. Therefore, an Adjuster must: - Clearly and effectively communicate with customers through telephone contact as well as through electronic and written correspondence. - Mitigate delinquency rates on their assigned accounts using effective and professional collection and customer service techniques. - Promptly investigate, resolve, and/or escalate customer concerns. - Identify reasons for customer delinquency and demonstrate effective negotiation skills to collect payments, establish promise to pays, and make referrals for hardship assistance, when applicable. - Meet or exceed performance standards as set by the Collections Department Manager. - Attend various training and continuing education courses. Qualifications - High School Diploma. - 1-2 years of collections or comparable customer service experience preferred. - Ability to write clear and effective correspondence to customers, including demand letters and emails. - Ability to speak professionally to individuals over the telephone and via video conferencing while influencing results, responding to inquiries, and providing excellent internal and external customer experience. - Proficient utilization of core bank operating systems, MS Word, MS Excel software, or other technical applications and systems at an intermediate level, as needed. - General banking or finance knowledge as well as working knowledge of loan products including installment, revolving and residential mortgage. - General debt collection knowledge that includes applicable regulatory requirements such as the Fair Debt Collection Practices Act (FDCPA). - Ability to productively work, deliver results, and promote positive team culture in a remote working environment. - Strong analytical and problem-solving skills. Requirements - Works well in a remote working team environment while accomplishing individual and team goals. - Manage daily portfolio of delinquent account calling queues which include maintaining notes on customer responses, promises to pay, as well as following up on customer calls. - Maintain adequate collection notes and account documentation within our loan servicing systems that accurately reflect activity and action taken on loan accounts. - Effectively manage and de-escalate difficult customer interactions. - Maintain professionalism throughout the collections process, including when establishing borrower contact through inbound and outbound calls, emails, or other methods of communication. - Review, investigate, research, problem solve, and respond to customer account history disputes and inquiries, whether over the telephone or in written response format, as well as escalate to Collections Manager as required. - Demonstrate sound decision-making ability when servicing delinquent loan accounts and interacting with borrowers. - Maintain good communication with the Collections Manager to escalate situations adversely affecting delinquent account collection and customer complaints. - Ability to cross-train and effectively multi-task while fulfilling core responsibilities and supporting team efforts. - Meet or exceed performance goals, metrics, and expectations in a remote team environment. - Participate in and provide feedback on periodic performance conversations. - Monitor and measure personal performance to gauge personal effectiveness through the month and deliver upon established performance expectations. - Adhere to the highest legal and ethical standards applicable to our industry while observing both the spirit and letter of all applicable government regulations and laws and Bank policies and procedures. - Build solid relationships and effectively communicate with other internal departments such as retail lending, branch banking, loan operations and other Bank employees to ensure timely resolution of defaulted and maturing loans. - Conduct skip tracing to identify and update borrower location and contact information. - Prepare, proof-read and verify accuracy of written correspondence to borrowers in default including but not limited to default, demand, pre-acceleration and acceleration letters. - Prepare forms and reports to the Collection Manager such as charge-off forms. - Coordinate 3rd party field visits to the collateral properties of delinquent accounts in accordance with Bank policy and procedure. - Consent to being recorded on inbound and outbound calls in the course of fulfilling the responsibilities of the role. - Additional responsibilities as assigned by the Collections Manager and Bank leadership team. - Adhere to Seacoast Bank’s Code of Conduct. Benefits
• Manage end-to-end handling of HO property claims in litigation and appraisal, from assignment through final resolution, including supplements and post-resolution activity. • Drive litigation development and strategy on the file, partnering closely with defense counsel and providing clear direction on case posture, exposure, and resolution path. • Manage the appraisal process from invocation through award, including appraiser selection, umpire engagement, and oversight of scope and methodology. • Make difficult, independent decisions with confidence and sound judgment, taking ownership of outcomes and escalating appropriately when warranted. • Conduct thorough investigations including review of policy terms, complete coverage analysis, and damages evaluation on complex HO property claims. • Examine claims for potential subrogation opportunities and identify potential fraudulent issues. • Issue coverage position letters, reservation of rights, and other formal claim correspondence as needed. • Independently scope and write property damage estimates using Cotality (formerly CoreLogic), applying independent technical judgment to scope and methodology. • Critically review estimates prepared by public adjusters, contractors, and opposing experts, identifying gaps and unsupported positions. • Prepare and maintain thorough file documentation, including coverage letters, estimates, activity notes, and settlement documentation. • Adhere to reserving best practices and update reserves accurately throughout the life of the claim. • Provide superior customer service to insureds, claimants, agents, public adjusters, attorneys, and appraisers throughout the claims process. • Discuss and provide updates to insureds, claimants, agents, attorneys, and leadership throughout the life of the claim, ensuring every party has clarity, confidence, and timely communication. • Maintain absolute, proactive control of every file — anticipating next steps, setting clear action plans, and driving claims forward without waiting for external prompts. • Apply strong verbal negotiation skills to work through complex, high-stakes, and often convoluted claim situations — asking tough questions, identifying gaps in logic or documentation, and securing fair outcomes for all parties. • Negotiate settlement of claims with insureds, claimants, public adjusters, attorneys, and vendors with fairness, professionalism, and confidence. • Manage and collaborate with vendor partners — including defense counsel, appraisers, umpires, engineers, building consultants, and field inspectors — to drive accurate, efficient, and aligned claim outcomes. • Provide feedback on process and performance as Openly engages with new litigation partners, helping shape and improve the program. • Partner with internal functions — including SIU, Subrogation, Legal, and Catastrophe — to drive aligned claim outcomes, and actively contribute to team roundtable discussions. • Support and mentor peers as needed, sharing expertise on litigation strategy, appraisal handling, and complex estimating.
• Conduct field inspections to assess crop damage and verify loss conditions in accordance with RMA and MPCI program standards • Collect and document relevant data including planting records, production history, and physical evidence of loss • Complete and submit accurate claim documentation within required timeframes, ensuring compliance with federal and carrier guidelines • Communicate professionally with policyholders and agents to explain findings, gather information, and resolve discrepancies • Utilize approved adjusting tools and software to calculate indemnities and finalize claims • Maintain current knowledge of crop types, farming practices, and regional agricultural conditions relevant to assigned territories • Participate in ongoing training and continuing education to maintain adjuster proficiency and licensing requirements • Collaborate with claims leadership and QA personnel during periodic evaluations and reviews, including participation in TPER and TPEP processes • Adhere to company policies and ethical standards while representing AgCentric in the field • Other loss adjusting duties and projects as assigned
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