• The Adjuster III investigates, evaluates, and adjusts assigned claims, which typically consist of medium to complex non-litigated and litigated general liability, third-party automobile bodily injury and property damage claims. • Must be qualified legally and technically to handle all claims competently and able to handle more complex, litigated claims. • Investigate, analyze, and determine the extent of the client’s liability concerning personal, casualty, or property loss or damages. • Correspond with or interview employees of the client, medical specialists, agents, witnesses, or claimants to compile information. • Obtain all necessary reports and documents to analyze and evaluate the loss or damages and attempt to effect settlements with claimants when appropriate. • Assess and estimate vehicle damage or property damage. • Compile information through interviews. Examine evidence to determine if it will support claims. • Gather physical evidence and inspect properties to determine damages.

• Deliver exceptional customer service to individuals whose vehicles require repair • Conduct virtual inspections of vehicle damage, prepare repair estimates, complete total loss valuations, negotiate settlements • Operate independently, manage workload, explain coverage, estimates, claim processes, settlements, and rental procedures to both agents and customers

• Investigate and evaluate flood claims on behalf of our clients • Manage all assigned claims with minimal oversight • Make claim decisions within delegated authority • Interpret policy coverages and apply appropriate claims practices • Establish and communicate reserves in alignment with carrier expectations • Maintain up-to-date knowledge of insurance policies, guidelines, and industry practices • Understand local construction methods, pricing, and repair standards • Provide exceptional customer service to all insureds, clients, and stakeholders